Grand Hyatt Rio de Janeiro

High quality fitting and fixtures very good bathroom

A long way out of town

From start to finish, our experience was absolutely amazing. Made to feel so welcome, the facilities are fantastic and the staff couldn't do more to help. The breakfast and restaurants are great with good variety and not too expensive. There is also a lot of restaurants 5min walk away if you'd prefer. Customer service is the best bit about the hotel, making you feel special as a guest all the time. Even at one point when I had to queue for 5 minutes at reception and it was nothing important so I just went back to the room, the phone rang 10 minutes later and it was reception who had recognised my face and called the room to see what they could help with. When we dined at the fancy Japanese restaurant they must of taken a note after we mentioned when checking in we were celebrating 1st anniversary and we got a free drink.

There is literally nothing not to like about this hotel.

Overall very good

Nothing