Location and service. Restaurant timetable. It finish very soon.
Location, location, and location you have to pay for the internet
Location was really nice, very close to shopping area and so on. We were forced to wait for long time to check-in but efforts on recovery to that failure was nice.
Spectacular location; hotel staff very professional and friendly. Overall good services.
Loacation, and luxury - right in the middle of Hong KOng with a gret buffet
The staff was incredibly helpful especially Kitty Ting. All of our needs were met.
Sraff attitude and attention to detail. Can do attitude Price of food and beverages are exhorbiyant and a limiing factor to full enjoyment of the facility
Design excelente e quartos superequipados, desde dock para iPod até um PC no quarto com teclado wireless. O unico problema é as obras que tornam impossivel o descanso entre as 9 e as 18. Apesar de ser no piso 0, no meu quarto no 11 piso ouvia-se bastante barulho...
Disponibilidade e prontidão na resolução dos problemas Hotel a sofrer obras de requalificação: barulho ensurdecedor entre as 9 e as 19h.
Tudo muito bem pensado, novo, cheiro agradável otima piscina e fitness center.
Modernidade nos quartos, Internet por Wireless em todos os quartos do hotel, Piscina e Fitness Center Impecáveis. Não. Tudo muito perfeito.
excelente quarto entrada e lobby do hotel um pouco deprimentes, sem luz ou visão para o exterior. O mesmo para o restaurante.
Localização Quarto pequeno.
da localizaçao, mas me cobram sempre 10% a mais no valor total.fica incoerrente com o Booking.com, que diz que não cobra taxas. como falei anteriormente, a cobrança de 10 % sobre o preço.
Localização perfeita para quem quer fazer compras em lojas famosas Quarto mediocre e fede a mofo... Mas tenho asma e nao tive dor de cabeça
Staff very friendly & helpful. Deluxe room was spacious. Restaurant & Cafe very good. Close to harbour walk & restaurants. Good location over all. Only complaint was room carpet very stained & in need of cleaning.
Room was just TOO SMALL! I felt I was in a cage.
Location, comfort, accessability, ammenities paying for internet service is outdated
only the location .! the room is not very good and the price is to much for this room.
Location, good value
Excellent Staff and location Nothing
location hotels in HK are expensive
the location of the hotel
good location a liitle bit run down
friendly and efficient concercierge and staff in general
Everything really. The Concierge staff were the most helpful I have ever encountered. I would especially like to compliment you on Judy Yu, who really went out of her way to assist me with airport issues. No, it's just great!!
Big nice rooms, big comfortable bed. Size of room compared to price etc is good-value. un-reasonably expensive internet fee, bathroom not so well cleaned, breakfast buffe was not so good.
Localização e facilidades O hotel tem duas torres distintas, com quartos muito dstintos. Esta informação tem de ser clara na apresentação do hotel.
A amabilidade e eficiência do pessoal da recepção; a localização, uma vez que cheguei de Macau no ferry e foi muito fácil encontrar o hotel; por outro lado, tem uma localização central sem estar no meio da confusão de Nathan Road Deveriam renovar as casas de banho; tive um problema com o autoclismo na 1ª noite e tive que mudar de quarto, mas o pessoal da recepção foi eficiente a tratar este assunto. Atendendo ao que paguei pelo pequeno almoço continental no dia em que o tomei no hotel, considero que o preço do quarto justificaria incluir pequeno almoço, pelo menos na vertente continental.
Localizacao na cidade, conforto e praticidade, cafe da manha grandioso, atendimento classe superior, quartos com espaco muito bom Informacoes turisticas e locais de passeio sobre a cidade deficientes, poderia ja haver disponibilidade destas no lobby
Da localização, da facilidade de acesso ao ferry, da qualidade dos serviços prestados e da variedade do pequeno almoço.
Localização. Acho que deveria ter complementary wireless internet nos quartos.
localização longas filas na recepção
A comodidade da localização junto ao Ferry da China facilita para quem vem da região sul por esse Ferry O quarto é muito pequeno. O sistema de internet não é bom e falta sinalização para chegar no loby do hotel.
Central location, great rooms.
The location is great, our needs were attended to very well and the stay in the nicely designed hotel was very comfortable and pleasant. Thank you! We left with the tourist hotel bus taking us to the train to the airport but the exact location of the bus station was not pointed out very clearly, a small map would have been helpful.
Good location Room is very small
Hotel was conveniently located for shopping and near restaurants and reasonably comfortable. Yes, totally put off by their inability to record proper name of guest. When booking made name clearly spelt out but they made a mess and my wife had great difficulty in contacting me on the phone. Used my first name and also my wife's as a "Surname". Also not pleased with deduction of deposit in full on check-in for hotel that was booked and paid for in advance in June 2009. Consider this highway robbery of one's credit card.
the room was clean the staff good the size of the room is a bit small but the bed was great
The rooms were very clean. Pillows and bed were very comfortable. The room didn't have a bathtub.
the bed is excellent! more space in the superior room
Love the fragance when enter the hotel lobby. It makes the mind so relax
location is good I was very disappointed when I check-in to the hotel. There is no warm greeting, no smile face at all from the receptionist!! Some more, the one who attend to us is impolite when answering our question/enquiry, if not mistaken her name is "Kxxsty"!
We needed a hotel to stay at for the night while we stopped over in Hong Kong. The room was clean and quiet and perfect for the reason we were staying. The staff tried to get us to sign up to the Novatel membership club. Once they called at 2am in the morning and then agin tried to get us to agree to it when we had a plane to catch. It was annoying and a bit of overkill.
Quiet, pleasant atmosphere with friendly helpful staff. The Hotel is well positioned for a stopover, an acceptable distance from the airport and very well placed for shopping. Bathroom a little small, a design issue mainly due to the placement of the toilet.
A vista do hotel para a baía é muito bonita. Tudo foi ótimo.
O staff é simpático e muito prestável. A localização é muito boa para quem pretende um fácil acesso aos principais locais de compras. Infraestrutura com alguma idade a necessitar de renovação.
Presteza no atendimento e bons serviços Nada a reclamar
Excelente atendimento, com simpatia, comforto acima da média, localização excepcional como vista e ponto da cidade.Merece ser recomendado
Facil acesso ao ferry, quarto amplo e confortavel e maravilhosa vista.
Localização excelente no bairro de Tsim Tsa Tsui, shopping e restaurantes e com a bela vista Hongkong. teve um vazamento de agua no teto na entrada do quarto, tive que colocar um balde, depois consertaram.
Nada além do esperado. O acréscimo na diária para incluir o pequeno almoço (café da manhã) vale a pena. É bem servido e variado. Quarto velho, preço elevado em relação aos hoteis do entorno, sem sistema de aquecimento. A piscina fica a céu aberto o que inviabiliza seu uso na época fria.
localização muito boa, quartos limpos e atendimento de primeira
This was my first trip to Hong Kong and I was traveling solo. The staff was incredibly helpful in giving suggested activities, marking routes on on my map and remembered my name "good morning Miss Julie, where are you going today?" I read the room description and knew the room was going to be small. I read negative remarks about the size but I found it to be quite comfortable, especially as a solo traveler. I was on the 29th floor and view was great. Location has very easy access to the subway, bus and airport express. I will definitely return. Would probably be a bit too small for a family stay with kids.
Decent location, clean Tiny rooms, tiny bathrooms
The concierge was very helpful with giving advice and directions, and the front desk staff were very efficient. The housekeeper assigned to our room spoke English and was attentive to our needs - very nice lady. Hotel is large and within walking distance of several shops, restaurants, and the MTR subway station. Room was not well ventilated, and the thermostat was difficult to adjust. Humidity was too high. As the building is a high-rise, the windows cannot be opened.
The hotel is in a decent location in the Jordan area of Kowloon. The hotel rooms are probably the smallest I've ever stayed in. And I've stayed in a lot of small rooms (including other hotels in Hong Kong).
the staff was very helpful This was the smallest hotel room ive ever stayed in, for an additionally $100 HK, I could have been at a much, much better hotel with added features.
Friendly staff, free internet, new, modern rooms Rooms square footage is small
Excellent location for short term stay city tour. Rooms are small but had everething we needed including tea and wi-fi. Good view of the city.
The staff were very clear up front about the charges for each night, and were always very helpful. The availability of free internet in teh lobby was also very useful.My room had a harbour view as well (I hadn't paid the extra fro teh harbour view room, so this was an nice surprise)
The room is clean, staffs are nice, complete toiletries provided, nice view.. got an iphone speaker which is great..got dvd player.. You have to walk all the way up the hill and get into the hotel..and reception is on the 19th floor.. bad soundproofing between rooms..could hear it when the lift door opened..
the room is nice and clean. it is good for a family of four actually. the location is perfect near to the places we want to go. none so far
condition is good, and it is really clean. location is really convinence a little bit expensive
The bed is awfully small. The bathroom is very nice
Hotel staff are very helpful
A trustworthy and secured place to stay and sleep. None during my stay.
Location is perfect:MTR station just beside it, bus station in front,taxi waiting point at the corner,money changer around the corner,convenience stores at the back and diagonally across,shops all around,good fair-priced restos at the back streets,lots of shops at the back streets.Staff very courteous and most helpful.Exceptionally clean, specially the bathroom.Smoking room did not even smelled of tobacco. Shamrock does not realize how important internet is to their guests.I dont mind if they charge you for in-room internet, but to charge HK$80 for 24 hours internet is too much. So that is not an option.I look forward to just using the business center. This is the first hotel I encountered that charges guests to use their business center. And at HK$20 per 15 minutes!!! And thier business center is open 9am to 6pm. These are the hours that guests are out of the hotel already.Forget about internet when you stay at Shamrock. There's a cheap internet cafe nearby.
Central to Kowloon area, good access to MTR Not enough sleep time
easy access to all..and we usually stay in your hotel when I'm in HK
The front offices staffs are all helpful and attentive. No breakfast inclusive.
rien food is horrible and expensive,smoking smell all over the place,manager not cooperative,they charge for wifi,in a word don't go there,too expensive for what it is!i even found a used condom under my bed!classy!
It is very affordable and near accessible in all transportation. What i like most is that we can ride the train easily. One thing only. Some of the hotel staff can't speak english fluently , so i find it hard to understand what they speak. But understandable.
The staff are friendly ! Clean rooms! And very close to the mtr station planning to go back again soon.. Love the place. No wifi!!! Even at the lobby !!! We suggest that they put wifi !!!
Localização Quarto pequeno
localização e ambiente
Excelente localização.... Custo benefício muito bom ... A única coisa que reparei no Hotel são as toalhas de banho que estão um pouquinho velhas ... poderiam ser mais novas ...de resto tudo ok....
Localização e serviços prestados. O Bus A21 para o aeroporto é muito conveniente, com paragem a menos de 5 minutos do hotel.
Localização/Location Não havia wifi/There was no wifi
Pequeno almoço, design quartos Indisponibilidade piscina e centro de treino
relação preço qualidade das instalações funcionários do hotel deveriam ser mais eficientes e simpáticos. pedimos com muita antecedência um quarto no 21 º andar e tivémos que insistir até ao último momento com os empregados para cumprirem com a reserva. além disso não eram muito disponiveis. a taxa de cambio utilizada para converter euros em hong kong dolars também foi muito baixa, o hotel nao deveria tentar fazer tao descaradamente dinheiro com a conversao do dinheiro.
O hotel é bom e tem facilidade de acesso. Os quartos têm boas facilidades e conforto.