Food was excellent and the hotel staff was really helpful and very nice especially Elena in the reception. Very funny to have only 1 room key /even a couple not moving everytime together/, Internet is tragically bad and expensive comparing to the quality, parking lot was small but bigger problem that there was no camera system so we had a car problem and had to pay a lot because of that. Also strange that between 5-7 pm there is no food service on the beach and the most pathetic things is to separate people on the beach based on the type of room they paid for.
Rich breakfast. The balcony with view to the port. Well located near the city center, the bus station, the boat station and the old port. Room was confortable. The swiming pool is very narrow. The hotel needs refurnishement.
A localização é muito boa
Localização. A varanda do quarto.Pequeno-almoço variado. A piscina interior é muito pequena, mais parecia um tanque com água. A cama era pequena e pouco cómoda para o número de estrelas que o hotel tem. A decoração do hotel é muito pobre.
Gostei da localização e da simpatia de, praticamente, todos os funcionários: gentis, muito prestáveis e atentos. A reduzida dimensão da casa de banho e um factor negativo. Sendo funcional, é um tanto claustrofóbica!
Simpatia dos donos do hotel. Muito boa piscina tanto para adultos e crianças. Limpeza da casa de banho.
A localização proxima do porto com facilidades de acesso para o centro e restaurantes. O apartamenro com decoração em ma conservação, (carpete, moveis, enxoval todo desatualizado), banheiro urgente reforma.
A localizaçao é realmente ótima, bem no centro de Heraklion, onde voce pode conhecer muita coisa a pé. Os funcionários parecem nao estar preparados para ifornecer informaçoes aos turistas.
Excelente localizaçãp junto ao porto dos ferry(5 minutos a pé) e do centro da cidade 5 minutos a pé. Bom pequeno almoço e o restaurante do Hotel é fantástico. Os quartos deveriam ser remodelados.
We wanted a hotel that was located near the airport. It was very convenient. The staff was exceptionally helpful. The room was clean. Great value The neighborhood was a bit hinky, as can be expected near an airport. Difficult to find decent food, especially if you didn't care to drive.
Location 3 mins from the airport The planes fly most of the night!
I chose the hotel for one night purely because of its proximity to Heraklion airport (5-10 minutes by car) as my flight was late in the evening. Noise from aircraft, although it was expected.
Attitude of staff is very nice; good swimming pool! Noisy in night from airplane
The cleanliness, the quietness and the nearness to the airport No curtain for the bath, poor breakfast
Easy to find, close to airport, nice pool, 10 mins driving from city center
Close to the airport Very loud (airport, street). If you have an early or late flight and only stay for one night it's ok, but not for a longer vacation.
Friendliness of staff in this Family Hotel ,convenient for airport. Free internet, good BBQ evening meals - nothing too much trouble. Very hard beds
the location the hotel should propose a free shuttle to/from the airport.
We were delayed on the ferry from Mykonos and booked this hotel at the last minute so we wouldn't have to drive to our timeshare at midnight. We arrived after 11 p.m, not expecting much. We were happy to be met by a very enthusiastic and nice receptionist, and we could still get something to eat--a terrific omelet, by the way. There was a bar too. Our room was great! I highly recommend this family-owned hotel.
The staff were courteous, and helpful and spoke or understood English very well, which was helpful to us, because we were tired.We only stayed one night so can not comment on other matters.The hotel was a high standard and comfortable for our transition, to our holiday desination.
Close to the beach. Excellent breakfast Small room. Missing seaview, expensive!
Location Cleaness, service
Good breakfast, hotel is located right at the beach, quiet place
easy access. easy parking. comfortable rooms. very good breakfast.
O Hotel é muito bom em sua categoria. è localizado perto, mas nao exatamente no centro. Fica entre duas ruas muito barulhentas. se for ficar lá, peca um quarto nos fundos. Funcionarios prestativos
Boa localização,mas é um hotel com muito barulho quer no interior do hotel, quer no ruido que se ouve vindo do exterior.
internet gratis , gentileza dos funcionários continuarem gentis
O hotel é muito bom!!! Quarto confortável e café da manhã muito variado! Voltaríamos, com certeza...
o hotel é novo,moderno e não fica longe do porto e da parte historica da cidade.o cafe da manha é muito bom. não ter vista para o mar
Gostamos do fato dele ser novo, limpo, bonito e confortável. Ter um funcionário que fale lingua latina.
Entrada, recepção, instalações, localização Quarto e banheiro muito pequeno como no hotel Ibis, o garçom no bar não era muito simpático com os clientes, o café da manhã não é grande o bastante para um hotel 5 estrelas
Atendimento perfeito. Instalações excelentes. Otima localização.
Pessoal bastante profissional e agradavel. Produtos de qualidades na sala de banho. Local para secar roupas de baixo. Internet rapida. Reposicionar a escrivaninha para dar mais lugar para a cadeira.
Muito confortável e agradável.
facilities & distance to beach Entertainment nights did not happen as advertised - no reason given
The room had a flooding problem. Facility was let go and not maintained.We were forced to sleep in a flooded room the first night and later they moved us to a dryer room. Mattresses were hard as a rock.
The atmosphere at the hotel was so nice that you felt at home immediately. The staff were helpful and accommodating to make your stay unforgettable. The rooms were spacious and facilites fine. The entertainment and special nights were excellent. I think the breakfast would have been much better if it was self service, at least for the basics and then could be served for the cooked part.
The staff were excellent as was service, food and prices. An overall wonderful hotel experience.
Comfortable apartment, close to the beach, nice pool and garden From a children friendly hotel we expected quite nights, but till late night was loud music from the bar
layout of complex,security,spotlessly clean and maintained,apt. really well equipped .and maintained.beautiful grounds and gardens. no
small territory, dirty playground for kids, not enclosed
The apartment was well kitted out. There was a great pool and good atmosphere 1. There was no provision of washing up liquid or kitchen items for washing up - something of a pain when we were only staying 5 nights 2. I would have been happy to pay a small amount extra for a starter pack of milk, water, 2 beers and a bottle of wine. 3. I think it would be noisy at night in the peak of the season with the dancing and so forth.
Proximity to the sea and restaurants. We stayed in the older bungalows and found that this one was very worn and tired. Theere were short power blackouts and air conditioning was not included in the stated price. This location was extremely noisy until approximately 1 o'clock in the morning because of a karaoke competition in the nearby bar.
The hotel required uncommon extra charges - unfair!
food, location, accomodation Beach sport entertainment could be done by hotel and included in hotel price partly but not by a third party team. Windsurfing or water skiing training would be as plus.
Friendly hotel good facilities good buffet selection. Italian Restaurant particularly good.
Location and big rooms Their service no mini bar in hotel
The hotel is on the beach so that was useful with the children. There was not much to do in the local area of the hotel.