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great location friendly staff Internet very slow - cost me prob one hour. They are aware of the problem. Beds very soft-needed a board inserted. Room air stale - I mean it´s a 4 star hotel. Should not have probs.
WE liked everything about the hotel Dont Think so
the bed we slept in was fantastic, big and not too soft... wish there was bath salt or sth more interesting to have a bobble bath in
Central location in the town and nice surroundings + good breakfasts and very comfortable room
Deluxe room was very quiet and facilities were clean and in good working order Had to go outside to get to a resteraunt or bar that was not very expensive
Location, comfortable room, good breakfast buffet no coffeemaker in the room
Rooms are very clean and nicely designed. Location is very good, in the city center and close to the trade center.
Very clean and breakfast was very nice. Great location of hotel. The beds where to soft.
Position; breakfasts, and most staff are very friendly. Bedroom was comfortable. Restaurant fully booked on Friday night and, even as a resident, I could not get a table. Also, wireless internet code changes every 3 hours and cable connection seemed slow, so that was not convenient.
close to everything There was building/construction work being carried out on the Saturday morning from about 10.30am when we were still in our room
Staff in general was friendly. Nice breakfast. Very small room, On the second day of my stay they woke me up at 07:15 hrs with maintenance work (banging). Rather noisy hotel due to its location and its bar especially on Friday night. No lobby area.
good taste of interior decor, location, helpful staff, excellent breakfast the room was small
Friendlyness of the staff.
Staff at the reception was very nice (at the bar they were not!).The theme of the hotel "ruby" gave it a nice touch, every room having a differente name around the topic red, ruby, scralet, etc. The top floor might be nice if it wasn't raining and cold.Breakfast was very nice. There was no rpivacy for the guests, as the lobby-bar-restaurant of the hotel was a bar-rstaurant open to the public in general and always very busy and noisy. The bar staff was badly trained and not frindly at all. In spite of staff at the reception desk being very friendly, we complained about our room frigo-bar not bein working and the temperature of the room (which we could not set at all!) was too cold, nothing happened until the end of our 6 nigth staying! We both came home with a big cold! Rooms were too small for a 4* hotel.
The location is great! I did not like that the hotel charged my room before my stay as booking.com clearly has a policy of not charging the room before you actually saty there!
Very helpful staff. Location was right on one of the main streets in town. Absolutely fabulous buffet breakfast. Would stay again.
The location is excellent, the breakfast great, and the staff very friendly Construction going on right next to my room. I was promised they would not begin untill after 9 - but in fact they started at 7:30.
Outstanding breakfast! Nice modern hotel in the center of Gothenberg entertainment/shopping district. Hotel staff professional, helpful and freindly. Highly recommend! Although comfortable (economy queen), room was very small.
great breakfast . great with laktos and glute free food!
good place and price rapport to quality and service.
In general when staying in Swedish hotel I find that they are old style and "tired" - whilst I am not looking for an ultra modern facility somewhere in between would be better for me. I also thought that the breakfast was basic and not so extensive.
Beautiful hotel, rooms small but functional and comfortable. Love the buffet breakfast, breakfast eating area, and sitting / relaxation area. The hotel staff is friendly and helpful. An excellent experience and I would highly recommend this hotel. Proximity to trams, buses, restaurants, etc., is terrific!
good breakfast the internet connection in room is very poor and unstable; there is no aircon in the room--leaving the window opened throughout the day can be very noisy sometimes. During my two nights it were very noisy outside until midnight.
Close to sports venue. The double room with two beds was very small for the price and could barely separate the beds. The bathroom shower curtain was beyond the shower lip and water went everywhere but in the drain. Also very dangerous if you did not notice the water as one could slip.
Location to Swedenish Exihibition centre the staff were very hopefully but a little confussed at times The very small lift and prices of drinks but this is sweden
The staff was nice. Old hotell. Narrow elevator, small rooms. Should been refreshed.
Central location and as I had a room at the back - very quiet. The price had been raised due to a big conference in town, so hence my comment about fair value for money. The room did not have a hair drier, maybe this could have been requested, but I had an early start and reception not open.
good value for money. very good location considering the purpose of our visit to Gothenburg. quiet and nice neighborouhood.
Great position, delightful owners but not a hotel - more a bed and breakfast (without the breakfast). Good position to attend meeting in a convention town short on hotel beds. Would have liked bathroom amenties (including hair dryer) and even cereal and coffee to start the day. No closet. Residential appartments upstairs seem to house elephants. All the signage refers to it being a "Pension" and that is what it is - Bookings.com should not refer to it as a "hotel".
Very good location. Room number 4 was great for 3 children.
They had turned the heat up to much... almost a sauna...
Location was excellent. Roomy room. nothing
Smelly bathroom , cleaning tools left in bath