Prós: - Room and bed were extremely comfortable - Breakfast was quite good but too expensive - Dinner was also quite good but food and wine were way too expensive; much more affordable to eat dinner at ...
Contras: - Food and drinks were overpriced - Had to pay for wifi access - No hair dryer in room - Area the hotel is located isn't very safe so avoid walking, especially late in the evening or at night, ...
Prós: Comfortable bed , great staff. We were all allowed an early check in .
Contras: Hotel shuttle was not arranged as requested. No compensation was given for me having to pay for my taxi down to the hotel.
Prós: It was well layed out.
Contras: It was well maintained
Contras: They put a hold on my card although this was not supposed to be done and I asked them not to do it. Added to this I was unable to extend my stay by one night. I had to check out and then make a new ...
Prós: Everything was just fine. You couldn't ask for more.
Contras: The price of the breakfast.
Prós: Love the facility and it's safety . Top class got water for free and a beer .
Contras: Didn't like my towels never got replaced no towels in the morning and shampoo and conditioner. House keeping was poor .
Prós: Rooms were great. That's where it ends
Contras: Staff service was poor at breakfast and at the bar. The food was awful. The bar had no Cranberry juice!!! Things were overpriced considering service was non-existent.
Prós: Rooms are awesome
Prós: Extra comfy bed. Dinner was great
Prós: The staff here was truly friendly. The entire hotel was clean and worthy of a high rating. Proximity to the city center is great. Whenever I return to Guyana I will definitely be staying at this ...
Contras: The food prices were a little high but the food was excellent.
Prós: Clean, no construction errors observed
Contras: Continue to work of training staff
Prós: Cama excelente, limpo, organizado e bem localizado. A academia também é um highlight.
Contras: Algumas pessoas do staff necessitam de um melhor treinamento. Não tinham informações básicas.
Prós: The rooms were very modern and sophisticated
Contras: The did not have an elevator
Prós: Good staff. Relaxing..
Prós: The customer service was excellent from all hotel staff from check in to check out.
Contras: I was a little disappointed with the external appearance of the property. The property could use a fresh coat of paint on the external walls of the hotel as I observed some discolouration and fading.
Prós: The new facility is much better than the old one. Every thing was perfect. I stayed there any time.
Contras: The old building did not have any lights over the bathroom mirror. Things were falling from the roof unto the bed Need a better closet and writing desk.i wouldn't recommend the old building
Prós: Room was comfortable Shower excellent Food was tasty Staff were polite
Contras: Saw cockroaches in room Bed was squeaky Bed head was broken
Contras: Beds could be more comfortable.
Prós: Atendimento é excepcional
Contras: A comida eu achei muito ruim. Tirando o café da manhã o demais não foi do meu agrado.
Prós: Close to the City-center, that isn´t worth to visit; you also need a taxi to reach some restaurants, but they are cheap. The lodge is pretty good with a Garden and some lounges you can use in the ...
Prós: Quiet. Staff was generally very helpful.
Contras: Meals were not a great value.
Prós: The room was really nice.
Contras: It do not have a pool which was disappointing.
Prós: The staff went out of their way to accommodate my request for an early breakfast given my 6am flight departure.
Prós: Não oferece café. Cama excelente. Funcionários gentis
Prós: Good location for getting around Georgetown city centre , good local food available on menu, very relaxed atomosphere, friendly staff
Contras: No toilet brush in bathroom, no bathroom extractor fitted , no chest of drawers for clothes
Prós: Beautiful colonial style hotel, nice courtyard, and kind and helpful staff. Good central location.
Contras: The bathroom is completely outdated, poor shower, and no ventilation whatsoever. As in many rooms also in ours the air conditioning needs replacement. The continental breakfast had little choice with ...
Prós: Being in a period building that was excellently preserved
Contras: Too tiny to mention
Prós: Place was clean.
Contras: Room was small. Credit card machine did not function.
Prós: All day menus from the Bar and the restaurant.
Contras: The WiFi constantly kept dropping out. Tried to use the business center to send an email and non of the computers were working and I could not use the ethernet cable with my laptop neither to gain ...
Prós: Staff are very helpful and cheerful.
Contras: Limited options on breakfast, but still good.
Prós: The staff (most) were welcoming and friendly they were accompanying and made u feel at home. The place was clean and the environs well maintained The breakfast was very good there was variety ...
Contras: Some of the staff could be a little more friendly , professional and patient. I got the impression from some like they were not that approachable and willing to engage in basic courtesies They ...
Prós: The staff were welcoming, giving the hotel a friendly and family like atmosphere. I loved the quiet of the place and the excellent hospitality that accompanies it.
Contras: It is difficult to identify a dislike but I will say your price increase should reflect changes to your room decor and its maintenance.
Prós: the design - an old house with balconies - lovely.
Contras: second time we stayed the room was rather dark.
Prós: The location was central
Contras: The room I was given opened onto the courtyard and did not provide access to direct sunlight.
Prós: The property has a strategic location in Georgetown, close to the main touristic point in the city, great and friendly staff specially Mr Dennis, he is very professional care about every single ...
Prós: Hotel was clean. Staff was fantastic. They have a very nice covered roof top veranda.
Contras: Room was small. I could not adjust the air conditioner. I thought the price was a little high for the facility
Prós: The manager was very polite and helpful.Taxi service was very prompt and reliable. Any issues were dealt with quickly.
Contras: Breakfast was very simple and disappointing. We had basically the same meal everyday. Cable is very basic, about 10 channels max. The channels were very blurry. Some of the staff wasnt very ...
Prós: Excellent breakfast. Also was provided with a packaged breakfast due to an early flight.
Prós: Excellent staff
Contras: Hotel priced at North American rate but provides Third World standards. Rooms are made up only on request, towels by request, no ironing board, continental breakfast is a joke etc.
Prós: Amazing, friendly staff! Great recommendations for local activities and sightseeing. Excellent home cooked breakfast.
Prós: Locally owned and operated. Amazing home cooked breakfast. Incredibly friendly and helpful staff.
Prós: Staff friendly and helpful
Contras: Room seemed old even though the hotel is fairly new.
Prós: Very friendly staff and Dennis went out of his way to assist when asked - he was very accommodating.
Contras: The bed was extremely hard and uncomfortable. There was no A/C in the actual hotel itself (only the bedrooms) and also the fact that there isn't a lift (elevator) to enable easy access to the...
Prós: Very friendly and helpful staff. Felt comfortable and relaxed.
Contras: Can improve Wifi signal as it wasn't great. Keeps loosing signal but was enough to make contact when needed. Everything else and staff was great. I would definitely book again.
Prós: Beautiful hotel with fantastic staff. Very easy to pay with Visa onsite. Very close to downtown Georgetown.
Contras: Durban Street is very uneven. Some places are quite nice, but others are right out of a shantytown documentary. If that bothers you, though, you should re-think visiting Georgetown.
Prós: Localmente de propriedade e operado. Casa incrível café da manhã preparado. Funcionários extremamente simpáticos e prestativos.
Contras: Not able to my international calls from my room .Must be done at front desk. Local calls must go via hotel operator. No direct dialing.
Contras: Not as clean for the value.
Prós: This is the best staff in the world, from the security to the girls at the front desk. The restaurant service(like Tony World best server).
Prós: Everything was great, from staff to the bed, I couldn't ask for anything more. I would definitely recommend this hotel to anyone who wants to visit Guyana with friends and family.
Contras: I didn't like that booking.com didn't informed me that the hotel don't accept America express and discover card. I had to be looking for a bank to withdraw money all over Georgetown. I ...
Prós: Friendly staff, clean room, spacious area.
Contras: I live everything, I was very pleased.
Prós: The friendly staff.
Contras: The hotel amenities could have been better, a few items in the room were damaged.
Prós: The room came with complimentary breakfast.....however, the restaurant was a bit pricey. I had dinner on my first night and paid an arm and a leg. I ate no other meal there except the complimentary ...
Contras: The location of the hotel is 11 km outside of Georgetown. Trips into the capital required a taxi...costing around $10 to $15 USD. There was no hotel shuttle to / from the airport as advertised on ...
Prós: The local breakfast was awesome - quite the surprise. I liked the fact there was constant security and a metal detector at the entrance. Showed that they took the safety of their guests very ...
Contras: There was no hot water in the shower, it was very disappointing.
Prós: The breakfast was tasty but at ck in I should have been reminded that it was complimentary I only remembered the 2nd day
Contras: After a late ck in I went to the pool and was rudely attended to by a staff and I had to complain to a manager who came later on to try and fix the situation. My first impression was not good but as ...
Prós: Spacious room and facilities . Fantastic room.
Contras: Internet was impossible to use. At this point where we need connectivity 24/7, Ramada offered a poor wifi service for people on business, not even at their business centre. Internet wi-fi is a ...
Prós: Staff were ok.
Contras: The whole hotel whether room or Gym or corridors etc STINK. Pool have bugs and insects floating. Better to diet than eat in the hotel. You would be lucky if you don't swallow one. There should be a law for refunds in such cases. Don't get carried away with Hotel photographs. Save your money.
Contras: staff was very rude the cable was showing all crap. was no chair in the room or table
Contras: The bathroom facilities
Prós: The staff was very friendly, courteous and knowledgeable. Arrived April 23, 2017 and was greeted with a warm smile from Marsha. Tammy, Rohini, Kassendra, Wanda and Marsha all went the extra mile to ...
Prós: A equipe é bastante atenciosa.
Contras: Os quartos não possuem janelas.
Prós: I like the cheese
Prós: The hotel was in a great location, close to a lot of food places. The hotel was on a busy street, but the noise level was not bad at all. The ac worked great. There was a clean and cold mini fridge ...
Contras: The customer service was pretty bad. When we first got there the staff member greeted us with a simple, 'Yeah?' Then only said a few words after that, she wouldn't even look at us as she...
Prós: The bed for a single was very large. The rates are worth it.
Contras: There was no hot water for the shower but it did get so hot outside that it was probably for the best. There was a mouse in my room and I was eaten alive by mosquitoes.
Prós: Only the bed was ok
Contras: The fridge didn't work, tv didn't work, the others guests were gathering and sitting in front off my door making a lot of noises. I couldn't sleep. There was no coffee crème or Milk, ...
Prós: correct service with good breakfast.
Contras: some room has no direct window
Prós: Location & accommodation
Prós: The room was clean the bed was grate, bathroom was ok but need some work. Taxi service was excellent always on time.
Contras: there was no hot water and my departure was 4am the morning so with that I draft a cold because I had to shower in cold water. The rooms should be sound proof cause the other guest was talking very ...