Prós: Wonderful experience at this hotel, very friendly staff who goes above and beyond for their guest. Their level od hospitality is what you would expect at a 5 star hotel, we were very impressed!! Very good attention to detail
Prós: I loved when I walked in the environment felt like I was in an expensive hotel. When we reached the room that's when everything surprised me. From when I unlocked the door. I loved the room set up. The couch with the chase attached. I fell in love with the beds it really made me feel like I spend so much on my room. I love the bathroom and kitchen area. Breakfast was great and the staff was eager to help. I will definetly come back over and over.
Contras: Their was only one thing I did not like that when I was about to shower it had hair on the walls and on the floor.
Prós: I WOULD RECOMMEND THIS HOTEL TO ANY TRAVELER LOOKING FOR A GREAT HOTEL TO STAY AT A DECENT PRICE.
Prós: I loved the living room area with a bar, microwave, and refrigerator. The beds were excellent and comfortable - loved the bed spread.
Contras: I didn't really like the shower it was hard to keep the curtain inside so a lot of water escaped outside toward the toilet. Maybe have a slightly higher shower rim instead of a low one or even a tub/shower combo?
Contras: Construction ongoing, room smelled like cigarettes, the layout of the room was bad.. there was a sliding door with a couch in front of it
Prós: They have a great buffet breakfast and good location
Contras: Small bathroom, had construction going
Prós: Breakfast, main guest house
Contras: Older than photos show, Room furniture is old and worn, AC didn't work in the first room we were put in, it sounded like the persons above us were going to fall thru the roof because of a weak floor
Good clean facility.
Prós: Good breakfast! Quiet location.
Contras: Laundry not available. The clubhouse was being remodeled. Should be done mid-February.
Prós: We have stayed there many times before.
Contras: It was being totally being rentravated. Noise all the time. Not at all like ad presented it.
Contras: They bought an old garden apt complex and opened it as Marriott too soon. This is not yet Marriot. Not even close.
Overall good experience.
Prós: The room was new and up to date.
Contras: There was one trash can in the room and it took me a while to find it. Their were no cups in the bathroom.
Even though there was construction going on and there were temporary buildings including the registration office there wasn't any excessive noise or inconvenience at all.
Prós: Best staff. Very courteous, accommodating and attentive.
Contras: Did not get housekeeping everyday but that seems to be the new norm with hotels.
Prós: Residence Inn is really good place for family, especiall with children. Well equipped kitchen and large size Refridge, microwave will be very helpful to cook for your family.
Contras: Currently hotel is renovating. So fitness center, place for breakfast is very small, and guest laundry can't be offered. Also, parking lot was not enough because of construction.
Prós: Breakfast and quick service on requests (ie: extra towels, crib, etc)
Contras: Tiny bathroom Not a private bedroom area from loving room even though pictures illustrated a door separating the bed from living room
Excellent location close to shopping and food. Very comfortable rooms. Nice and quiet.
Prós: Roomy, shower had great water pressure, love the kitchenette.
Contras: The WIFI was pretty poor in the room. Since I typically work while I travel, that's a pretty big drawback for me
Contras: The room furnishings were fine but could use an update
Prós: Bathroom clean
Contras: AC/Heat very loud
Prós: Room was nice and beds were super comfy
Contras: Had a room cleaned and the cleaners dumped out multiple ash trays or dirty water in out bathroom sinkand left it like that, not such a clean place to brush your teeth after that.
Prós: I like to cleanliness and comfort level of the bed. I also used the gym and it was relatively clean in there as well and that's about where it ends.
Contras: The first thing when we walked in the room you could tell it hadn't been vacuumed entirely and there was a white towel slightly stuck to the floor in the corner next to the couch. Next was the tiny pool in the middle of the entire hotel. It only received sun light for a few hours in the day so it was chilly to get in even on a warm 80+ summer day.
Then the elevator went out for some reason. I guess it was just unfortunate for my family and I that we had a room right next to the elevator and the stairs were about 100+yrds from our room.
Then the sink water stank like rotten eggs/sulfur and when I brought it too the front desk receptionist's attention she just said, "I will make a note for the plumber to check it out after you leave."
Prós: Comfy bed
Contras: Tv was not high def...bad picture
Prós: The staff was courteous.
The bedroom was clean.
Contras: There was work being done on another room and when walking the hall it smelled weird.
Prós: Era uma acomodação típica com um bom pátio
Contras: O mobiliário dos quartos era excelente, mas podia ser atualizado
Contras: Why is there no breakfast included. It's not all about making money sometimes.
Contras: The mattress was very uncomfortable, did not sleep good at all. The mattress was very old and woke up with a soar back both nights. We booked another hotel the third night because of this. And the sofa sleeper was even more of a joke i felt bad letting my three year old sleep on it. No fan in the restroom, phone did not work, no sheets or pillows for sofa sleeper, a/c was not working and the tv cable was super slow it was almost like it was buffering or running on dial up internet. Book another hotel even if your spending a little more because you will probably be disappointed.
Prós: Room is clean friendly staff
Prós: I really enjoyed my stay, they were able to accommodate my early check in request which gave me ample time to rejuvenate and explore the town before peak traffic. Hotel is fairly priced, my room was very clean, comfortable, quite and lots of parking. I'll definitely stay again if I'm ever in the area again.
Contras: Not able to stay longer at this beautiful place.
Contras: Room next door's TV was on and the noise could be heard through the walls. We think they fell asleep with the TV on so the noise went on the rest of the night.
Prós: Estacionamento gratuito.
Contras: Por que não tem pequeno-almoço incluído? Às vezes a questão não é só ganhar dinheiro.
Prós: Staff in all areas was excellent, friendly and helpful.
Contras: The pool and area. Good amount of space but chairs in shade and really to heavy to move hot tub not clean. Was very disappointed in that aspect and would not stay there again if pool situation was same!
Prós: This is a great location. On major road near to LAX, beaches and downtown L.A. I got a good last minute rate on Kayak. There was renovation going on at the time and staff made sure they let me know and picked a room away from construction.
Contras: -I was traveling with children and there were no other families I saw
-many airlines (domestic & international) crews stay here overnight from LAX
-smoking hotel so you can smell the smoke wafting in the lobby and pool area, which was gross for my children to smell
-geared towards international visitors who like to smoke
-pool area on older side; did not make me want to swim in there with my children
-my room was not renovated yet, so it was feeling worn; bed was ok. I've had softer, better beds
-walls were very thin and I could hear everything in the hallway
-my key card into the hotel floor was not working twice, which is so annoying given I had small children and the lobby was a 5-10 minute walk away (with children, slow walkers!)
Prós: Good exercise facility, good location for me (close to the company I visit). Self-parking is nice. Many hotels in this area have the "hidden fee" of parking charges, up to $30 per night.
Contras: Where to begin. First off, the hotel is getting very old. The rooms are fundamentally small compared to more modern hotels. To the point that the bathrooms are very small. The vanity is tiny, and the only place for towel storage is within the shower (at the back). Also, the mirror had some strange black stains on it. Second bad thing was the "view". My room was at room level for another part of the hotel, so when you opened the sliding door, you were actually on the roof. And the view (other than looking at roof) was a wall. Maybe a roof and a wall wouldn't have been too bad, but throw in the 4 or 5 satellite dishes and it was pretty unattractive. OK, so pull the blinds and keep them closed. Except here's the worst part of all... The A/C unit sounded like a small dump truck at idle and hardly cooled at all. So to keep the room tolerable, I had to open the sliding glass door. But because you could walk in right off the roof, I had to close it every time I left the room, and then the room got hot and stuffy.
I'm an HHonors member, and I try to be loyal to Hilton branded hotels, but this one makes it tough.
Prós: The location was good and the facilities were OK. The staff was very good and friendly.
Contras: As a Hilton member I did not expect to put in a room with the smallest bathroom I have ever stayed in at a Hilton Hotel. The bed was way to soft and I woke up with a terrible back pain. The room was number 310 and I would hope that Hilton members would get better treatment than I received.
Contras: We had been assigned a room in the lower tower... Not sure is that my room is booked in a discount rate.
Prós: Excellent service and clean rooms. Also free self parking.
Prós: The staff was friendly, attentive and knowledgeable about the area. Room was very clean. Bedding was very comfortable. Room service was fast and surprisingly affordable. Hotel is next to shopping, dining, movies and short drive to the beach.
Contras: Thin walls, poor breakfast, old furniture chipped paint.
Prós: Location. Good AC.
Contras: 25 cents for the ice machine. If you complain at the desk, the girl will give you four quarters, though.
Prós: The outside of the motel was a little ruff looking and made me question my choice. Once we got in the room I was surprised by how nice everything was.
Contras: The room had a kitchen and whoever had it before us recently had pickles and we could smell it for the first half hour before we got used to it.
Prós: Clean, convenient, price
Prós: You get what you pay for -- there's a reason this place is so cheap...
Contras: Ripped carpet, no elevator, tight parking, folks bbq-ing in the parking lot. Housekeeping didn't get to my room by the time I got back from the office on three different occasions during the week I was there -- nothing more welcoming than walking into that after a long day. The room was terrible; missing facing on a bureau drawer, old cracked lamp shade held together with tape, no privacy curtain, slow internet connection. And to top things off, I was in a hurry to check out and inadvertently left some $$$ in my room, and guess what? No one saw it or knew anything about it.
Prós: The staff was very helpful and friendly. The rooms were clean although needed some finishing touches to say they were ready to be occupied.
Contras: The bathroom sink would only get warm not hot, spit cloudy smelly water out, the bath had clean water. The walls are thin, I was up until 2am hearing the other patrons having a bbq/drinking in the parking lot. Not out of control, just loud and disrespectful of others in the inn. The carpet in the hallway was torn, a tripping hazard.
Prós: I really enjoyed my stay, it was better than I expected especially for the price. The room was very clean and new and had all the amenities we needed, felt very cozy and comfortable. The location is good since you are near a lot of shops and freeways.Parking available. We actually ended sleeping in past check-out time and was not rushed or kicked out. Definitely a plus will book again.
Contras: The checking in was delayed not sure if it had to do with a 6pm check in and sign posted of no vacancies, but received a great room.
Prós: Preço, localização
Contras: O quarto estava sujo
Prós: A uma curta distância de restaurantes tarde da noite
Contras: Sem ferros disponíveis
Contras: Paredes finas, Pobre, mobiliário antigo de pintura lascada.
Contras: The staff is extremely rude. The do not let you check in until 3 even though it says on there website it’s at 1:00. They ask for $20 to check in early. Sounds like a scam... place smells like cigarettes the staff were all smoking in the garage so that’s probably why. Please don’t stay there spend the extra 20 and stay somewhere nicer
Contras: The parking lot was to small.
Prós: The location was very convenient.
Contras: The hotel needs some updating especially the carpet and the bathrooms.
Prós: Free breakfast, nice staff.
Contras: The surrounding rooms were loud. There was no pool or gym. Cleaning wasn't done everyday.
Easy check in and out
Contras: No ice machine on each floor. It was hidden in a weird looking garage next to the lobby.
Limited breakfast items, should be more than just cheap bread, frozen waffles and 2 kinds of cereals
The hallway smells bad
There are exactly one table and 2 chairs in the office for breakfast. I didnt have anywhere to sit down.
Creepy looking staff in the morning.
Prós: The bed was comfortable, check in was easy and it was accessible to shops.
Contras: The toilet was a bit clogged.
Contras: O parque de estacionamento era pequeno.
Prós: A localização é muito conveniente.
Contras: O hotel precisa de uma atualização, especialmente o carpete e as casas de banho.
Prós: Café da manhã gratuito, equipe simpática.
Contras: Os quartos ao redor eram barulhentos. Não havia piscina ou ginásio. A limpeza não foi feita todos os dias.
Prós: The location was nice for what I needed and the cleaning staff delivered anything we asked for quickly and were very friendly.
Contras: The manager has absolutely no customer service skills. I was charged an extra night that I did not use and she REFUSED to speak to me about the charge. I understand if I did something wrong but at least have the customer appreciation to talk to me.
There was a clog in our shower from hair. Another group's shower knob freely spun so they were unable to change the temperature of their showers.
I won't stay at a Ramada Inn again.
Prós: Everything was as advertised. Great location and friendly staff.
Prós: - Parking, which is free. Dunno about safety though.
- Pretty quite AC
- Close to Target store
Contras: A LOT:
- Constant shake, felt like earrthquake actually, and it did wake me up. Not sure what causes it. Maybe traffic.
- I paid $93 + tax this March, through Kayak and maybe redirected to expedia or something. The room is BAREBONE. An empty space in front of the bed and they put a very small square table and 2 chairs. The TV is placed on the wall.
Even Motel 6 provided long drawers to put our stuff.
- There is only 1 mirror by the sink.
- Provided small thin they called as towels. I had to ask for more.
- The toilet was backed up, we had to ask for plunger.
- Bed was not really comfortable
- Smell of people smoking outside
- Water smells and taste weird
- Located in a questionable neighborhood. Here's the statistics I found online:
Estimated median household income in 2012:
$47,259 (it was $38,988 in 2000)
Hispanic - 21,905 (36.7%)
Asian alone - 16,356 (27.4%)
Black alone - 13,910 (23.3%)
White alone - 5,277 (8.8%)
Two or more races - 1,574 (2.6%)
Native Hawaiian and Other Pacific Islander alone - 388 (0.6%)
Other race alone - 248 (0.4%)
American Indian alone - 30 (0.05%)
WE PICKED THIS HOTEL BASED ON OTHER REVIEWS AND COME TO DISSAPOINTMENT.
I DON'T KNOW HOW OTHER REVIEWS WROTE OTHERWISE. BUT WE PROBABLY WON'T COMING BACK.
WONDER IF THOSE REVIEWS ARE FAKES, SUCH AS FROM FRIENDS OR RELATIVE. JUST A THOUGHT.
Prós: The owners have renovated the rooms to look very very nice. The rooms had a microwave and refrigerator and also flat screen T . We stayed at a 4 star hotel after we stayed there, and wished we hadn't left gardena hotel
Prós: Second time I've been here and it's sill great! It's about a 15 minute drive to hermosa beach, 25 minute drive to Santa Monica, and downtown LA. It's a great price for the location and seems to be some what of a hidden gem because I didn't see a lot of people there. It's also really close to a lot of great asian restaurants and this awesome burger place called pit burger. Look it up. Anyways, if you're looking for something thats cheap, good, and with a great location then this is it
Prós: The couple were really nice. Anything you wanted to know they would tell you and whatever you needed for your room they took care. The rooms were clean and they looked pretty updated. Had a nice flat screen tv an LG model. I also liked the terrace style away from the busy streets. Plus tables, plants and trees to make it look nice. Also close to beaches and other stuff we wanted to do in LA. Overall I really like this place and would stay here again if Im in LA.
Contras: The breakfast selection wasn't much. Just some coffee, cereal and cinnamon rolls. But there were good breakfast places around so it wasn't that big of a deal. Their are better areas in LA to stay, but I didn't have any problems while there, plus for the money it was good enough for me.
Prós: Os proprietários renovaram os quartos, que agora têm um ótimo visual. Os quartos tinham um micro-ondas e frigobar e também TVs de tela plana. Nós ficamos em um hotel 4 estrelas depois que ficamos lá, e eu queria que não tivéssemos deixado o Gardena Hotel
Prós: It's a very sketchy hotel. I never felt completely comfortable the whole time I was there. The decor was drab and used, there were guests that weren't leaving much to the imagination, and some other things that made this into a seedy motel. I liked the location and that's about it.
Prós: They didnt give me my room service because i ask for towels earlier than they decided to do house keeping
Contras: Honestly nothing about the hotel its good!!!
Prós: The location pretty much
Contras: It had severe water damage you get what you pay for it actually rained down in the bathroom in the middle of the night and room smelled musky remember you get what you pay for
Prós: Lots of good Asian restaurants around, friendly staff, and - for the most part - no reason to complain. Good pricing, too.
Contras: There were a few ants in different parts of my room, but that was really the only complaint. The lighting wasn't intense, but it usually isn't in hotels.
Prós: The wifi is reliable.
Contras: I was made to pay for an extra night because reception staff couldn't remember that May has 31 days.
Prós: Very friendly staff and the room was extremely clean. Area was very quiet.
Contras: Bed could have been more comfortable and furniutre in general looked a bit weathered and in need of replacement.
Prós: The bed was the only thing i loved....for $----a night youd expect better quality .
Contras: The staff must be owners as well. Super rude. Made me wait to chevk in while he looked threw his just delivered mail
Prós: The hotel is located in the beautiful town of Williams. We stayed there to visit the Grand Canyon and the commute was little over an hour and the route was so lovely. The decor in the room was very nice.
Contras: There was no iron in the room.we were on vacation and it was not that important.
Prós: I like the design of the hotel with its privacy that secludes the rooms from view. The maid staff were friendly. The bedding was very comfortable.
Contras: The chairs in the rooms were very soiled. One of the rooms toilet seat was very worn. The employee that assigned the rooms would only issue one key per room although knowing there were two in each room. He was very abrasive and unfriendly.
Prós: The courtyard outside the room
Prós: the location of my room
Contras: i didn't get a chance to stay more than a day. i was very relaxed
Contras: The pictures were not a good representation of the hotel I was very disappointed with the service given by the management . They told us we couldn't have any company. Sad, terrible, horrible
Prós: the room was very clean.
Contras: there wasn't anything i didn't like on this trip.
friendly staff great location
Prós: i really enjoy this stay my room didn't smell like smoke
Contras: not this time
BAD, BAD, BAD...
Prós: Absolutely NOTHING
Contras: Bed bugs, bugs in tub and sink, sticky floors, no fresh bed sheets or pillow cases upon arrival, long black hairs all over, no continental breakfast, no vending machines, no WiFi, tried to check out the next morning and was told to bad no refund.
Prós: Great Staff
Contras: I had no option for a non smoking room, no problem. I booked another week and requested a non smoking room for that booking and was advised the entire floor was non smoking, My room smelled like smoke and had four ashtrays inside so that threw me off.
great location and within walking distance to everything. And it is quiet.
Prós: i liked my room and the cost.
Contras: my room smelled like smoke i don't smoke.