Nada nos agradou. Todo Hotel eh area fumante, tudo cheira a cigarro; o elevador eh pessimo, os quartos sao pequenos e nao tem conforto, o cafre da manha eh pessimo, a limpeza eh simples e comprometedora, durante todo o dia, os encanamentos do hotel, fazem um barulho que incomoda muito, eh muito caro pelo que ofrerece.
Localização Barulhento, não tão limpo, o café da manhã não é bom, o ar condicionado não funciona
Bad experience. Noise, not confortable and expensive considering the beneficts. O hotel é barulhento pela localização e, pior que isso, os quartos tem 24 horas por dia um ruído de encanamento horrível. O café da manhã é fraco e a internet não é gratuita como consta no Site. O número de funcionários é pequeno e eles tem dificuldade de entender o idioma inglês. A TV por assinatura é limitadíssima. A água do chuveiro fica por algums segundos fria subitamente, cerca de 1 vez por minuto. Muito caro para tão pouco serviço e conforto.
Good breakfast selection. Helpful staff. Convenient location to shopping, Medina, train station, tram, theater and restaurant. Air conditioning was not optimized for comfort. In other words, the room never cooled down to a comfortable temperature.
Location is only good point. Wi-Fi could not be used. I could not get the receipt for a taxi to the airport, though the hotel receptionist said that I could get it from taxi driver. In addition, the level of taxi driver the hotel arranged was very poor. He take me to the different terminal.
The main areas and the welcome from the night receptionist keep your wits around you if you happen to fancy a late or early walk in the vicinity
I think that the breakfast and dinner room on the ground floor had a nice ambiance and served very good food. The bedroom was also attractive and spacious. Service was efficient at the desk. Communication could be improved at the desk. It was not clear whether internet access was free in the lobby. I did not know that the rooftop bar was closed and had actually planned to spend an evening there.
The location which is in the city center. WIFI not available at the room
The hotel is well placed close to the Medina. Staff speak a little English but it is better if you speak French. The pillows are just dreadful!
Very friendly, comfortable hotel in excellent location for Medina nad other city sitess and transport. Small enough for a relaxing nd personal experience. Some of the food we had in the Dome restaurant was really superb.
Very nice staff, good personnel, very good and varied food the coffee is still lousy in Tunisia :( plus you cannot use your Tunisian Dinars in Tax free shops
Good quality for money
This is a very fine hotel located on the beach about 15 minutes away by cab (cheap) from Tunis center and airport. Being away from Tunis center did not bother us at all as Tunis center is quite noisy and crowded. The staff was very nice and helpful. The settings are beautiful, offering a large pool and an access to the beach (few hundred feets). This is a resort like hotel with a nice and varied buffet and "à la carte" restaurant. The room was spotless and offered and the usual facilities of a good hotel. Beds were perfectly fine. Internet access was also fine. There are some very-very fine restaurant close by, in particular "Les Dunes" (10 minutes by car). This is a perfect location for a 2-3 nights stay getting in, or leaving, Tunisia. Some may say that there is not much shopping opportunities around the hotel. We travelled 2100 km in Tunisia: shopping center do not exist in Tunisia!
The cleanliness of the hotel and the food. There should be internet line in the rooms.
Only location, close to airport. Hotel tricks customers. Waiter told me lunch buffet was 'fourteen' TD. Bill came later to 35TD. Then same waiter then said the price was 'forty' TD. I refused to pay and left. Hotel accepted charge anyway, and refused to settle. Restaurant manager later gave this explanation: 35TD for corporate customers, 40TD for others. Restaurant refused to show printed price list. I had to pay or miss flight.
good location, fair price, good swimming-pool running facilities at the fitness place out of order for all my stay
good food, good service, nice pool
Very very good , Ramada always beautiful hotel's room and suite
We were welcomed, the hosts attention to us, the selection of facilities None
i liked the location only, next to the sea. hotel was not clean, staff not friendly or helpful, and i would not recommend to anyone.
The staff were very helpful, no fridge,no safe,no free internet,shower door would not open completely due to the position of the sink,I had to go sideways into the shower.I found it strange that the fee charged by booking.com was slightly higher than the published official room rate.What was the advantage of booking early???Also the hotel gave me my change in Dinars but would only take Euro notes.....and you cannot change dinars back to Euros without an official receipt.Breakfast was 6 to 8,one morning coffee was not ready until 6.45.
Not many tourists
The cleaning ladies maintained the room cleanly everyday. The breakfast was rather simple and untintersting.The room rate was high for foreign visitors compared with that of locals.
The closest thing to a real 5-start hotel in Tunisia. Very opulent and grand with a unique bent on Tunisian esthetic. Excellent cooks and cuisine. Sometimes the staff is a little disorganized. They need to work on the elevators (my partner uses a wheelchair).
the beach and the swimming pool bring mosquitoes repelent with you the room is full of them.
Food is very good, it has a good beach. 5-10 min to Sidi Bou Said and Carthage by taxi. Quite a long way from tunis center and airport.
Friendly staff that coped with our inability to communicate in French. The map on the web site showed the hotel between Carthage and Sidi Bou Said but the actual location was about 10 kilometers further up the coast.
Very very bad food. And the staff are unfriendly.
the quietness, the lake view, the help of the support staff at the hotel, the nice location and easy access to places of visit. the choice for breakfast is limited.
the location of the hotel and the lac view quality of the food in ramdan month
Very good view, very good breakfast very expensive, can be 4 stars but not 5
the staff was very polit the A/C is not working , i ask the reception about that he tell me we are in the cold seson so the A/C in all hotel in Tunis is off, and one time when i was at the bath the electrcity swiched off and after 10 min came back
attention to small details like making sure that if you had coffee or tea in the room to replace the items (coffee/tea/milk) everymorning.
Com um ligeiro acréscmo de preço, o acesso ao piso Tower (zona VIP) permite um nível de conforto muito maior: check-in exclusivo no piso, happy hour com comida e bebida grátis, pequeno almoço incluido (ao contrário da versão standard)... Num hotel desta categoria não é aceitável ter que se pagar o acesso à piscina.
Clean room, spacious and central location. Breakfast buffet was excellent. Overpriced, Dar El Medina was the same price and much better value for money. The reception staff were not very friendly.
The location is good and rooms are good for tunisian standards I suggest they also review this hotel on ratings on discrimantion, a group of middleaged men,part of the staff of the hotel, dressed in polyester suits standing in front of the main entrance , with a lot of attitude and arogancy , refuse entrance to the hotel to any tunisian person, my longtime tunisian friends who wanted to come visit me during my stay in the africa hotel , were rudely and very impolite refused entrance and turned away , not even handing over their papers and making copies of their passports which I suggested in last resort to still make it possible for them to enter the hotel was rudly denied by an also arrogant and very unfriendly recepsionist....this is discrimination ....and unacceptable !!
In my first day the hot water on taps was limited.
Location, price and comfort. Firstly, services were slow. Secondly, all the answering machines are only in French. It's an Arab country so Arabic language should be used in the answering machines. Even English should be used because it's an international language.
The hotel is small and intimate, run by a French couple, who take allot of pride in their work. The rooms are simply furnished but elegant. The breakfast is again simple but everything is freshly made or squeezed and tastes exquisite.
Dar Fatma was a wonderful hotel. It is less of a hotel and more of a residence. Don't expect a front desk or concierge, it's a simple hotel but beautiful! The rooms are simple but elegant, a beautiful rooftop terrace and as always, wonderful Tunisian people who are very helpful. I would encourage anyone to try this place! The only negative would be that a taxi can't drop you off at the front door... be prepared to carry your luggage a couple of bloacks uphill on cobblestones. I thought it was huge fun, but I can see how it might be a bit difficult for someone who is older.
I liked the beautiful, traditional building of this little "Chambres d'hote"l, and its modern, stylish facilities. The breakfast was big and very good. There is not really a reception desk, where you can find a responsible staff anytime, although there is one or more service person(s). This was inconvenient, when I needed to make a claim over two originally-white clothes which turned into pale blue after coming back from cleaning by the hotel. I spoke to an employee lady and left a note to the owner-manager, but haven't received any reply from her.
Minimalist design Not much breakfast.
Excellent location. The room is clean with the great view of the Mediterranean. Roof terrace is just lovely and its really a good place to enjoy the sunrise and sunset. No fridge and no safe in the room.
Discretion and availability of staff AMEX not accepted. Should be specified at booking
A small, stylish boutique hotel converted from a picturesque traditional house. We very much enjoyed our stay. There are no cars nearby which is bliss and the views from the roof terrace are amazing. A two minute walk down the hill give you access to restaurants, cafes and the market. As it's quite small, you felt as if you couldn't make any noise. Because it's in such a nice location, during the day there can be coach loads of tourists walking by. Sometimes relaxing on roof terrace was hard because of renovations nearby.
Rooms a bit small - but well decorated. Great atmosphere. Warm friendly staff - all three of them. Great little restaurants very close by. The wifi does not work well. But this is not a business hotel, after all.
Intimate and personalised. Charming and efficient hosts. Authentic historic dwelling. Conveniently placed for travel to historic sites by train and taxi Room slightly "narrow" for bed placement
Pleasant and helpful staff with good breakfast and the convenience of its location . Inadequate heating in all areas, and we had a problem with the water supply but it was rectified the next day.
please kindly be informed that as soon we arrived to Vime Tunis hotel ,our booking in this hotel via booking .com was for 3 rooms including breakfast actually we find booking for 2 rooms not including breakfast than they provide us with the other room after showing the booking confirmation again in the morning as soon we come for breakfast they informed us that the deal they have with booking .com only for room rent not including breakfast, after that we solf the problem with the reservation manager after log desiccation witch is not fair , next time i will not use or recommend this hotel to any bady. Nathing
It is the best value money None
The hotel has nothing to do with 5stars hotels. the service and teh room is not 5 stars
The hotel was very new and very clean. Got upgraded to a suite which was extremely large and well furbished. Staff very friendly and helpful. Very good value for money. Location not in the center but still manageable (however taxi do not know the location well since it is a new hotel). Bed mattress was very hard (I guess still brand new). Wifi did work in the room but could not connect to my Outlook. The hotel had no license to sell alcohol.
Nothing 1- when I checked in they told me I have no booking 2-the bids un comfortable for 5 stars hotel.3- the staff cooperate with Taxi driver for extra money(trip from hotel to airport it cost 6 td I Paid 45 td plus 5 td because he have no change
the rooms are very big the service at breakfast was very poor. There was no coffee available, you have to ask the server for it ans takes quite a long time. The firs day I had to ask it twice.
poor conditions of moquete, rooms, toilets
Guest relation officer Ramzi..Very helpfull The noise, a disco was going on beyond 4 am. Couldn't sleep before my early morning flight. The internet is not free
It is nice to relaxe at the pool and beach and to visit sidi bu said and tunis
Friendly and helpful staff, in a beautiful, well maintained hotel. The room was spacious and comfortable. Overly pedantic/difficult about visiting family, unnecessarily so even though security is important. WifI was good, but the Internet connection sporadic. A plan of the facilities would have been useful.
Internet is not Free of charge. It was free of charge in the condition of the reservation, but the staff did not take it.
lovely setting and staff was very pleasant. would liked to have stayed longer and im sure it is wonderful in warm weather.
The setting of the hotel and ambiance is stunning and the staff brought a warmth to the experience which was the icing on the cake. I would happily recommend this hotel to my friends and family. Cats wandering around the breakfast table and in the pool.
Stunning views from garden and terraces... An oasis of calm in this beautiful village (overcrowded by tourists during day time). Superb rooms! Cleanliness of the bathroom was not good with Lots of hairs...
nice room,nice view,nice breakfast!
Sea view from breakfast, friendliness of staff, location
The location is very central and ideal for business. Availability of transport is so conducive with the bus station next door and ease of taxis The location of the dining room is a bit interfering with the other hotel activities.
Excellent location for accessing airport and visiting Tunis medina Very noisy room (ear plug required).Cleanliness of the room was poor. Internet access was difficult to set-up and staff was unaware of WiFi procedure/limitations.
Excellent location for transportation to airport and to train station while at walking distance to Tunis medina Very noisy room (ear plug required).Cleanliness of the room was poor. Internet access was difficult to set-up and staff was unaware of WiFi procedure/limitations.
The staff at the Dar El Medina were extremely helpful at all times, looked after us very well and went out of their way to make our stay a good one. We cannot recommend highly enough. The hotel is in a beautiful building, with great terraces, and well placed in the medina.
The breakfast was the best we had in Tunisia. The rooms look out onto a central courtyard that can be noisy. Some staff did not speak English. The hotel lost our booking and had to move us to another hotel for the third night.
nice staff, nice location, nice design should have a TV and a mini-bar in a room
Friendly,kindly, and it was nice building,
THe hotel was very atttractive, very well located, very helpful staff ... the best place to stay ih Tunis.
very individual, characterful hotel, excellent central location, need to approach on foot as it is in medina .Breakfast rather "local" in taste.Phone charges high, Intl = 3.5 TD /min
The staff were excellent. always cheerful and extremely helpful. A credit to the dar! The room was spacious and always clean. On return to our room on Monday there was a welcome basket of fruit and water. That was the only time such a gesture was made. We never met the owners which we thought strange. In most 'boutique' riads we have stayed the owners make an effort to introduce themselves. Breakfast was predictable ie. the same every day. Slice of cake ( which got smaller as the days went on) cucumber,tomatoes and processed cheese then a roll and pancake were brought out and last an egg which on only one day could one say it was a 3 minute egg. On the other days it took 10 minutes to receive what was supposed to be a 3 minute egg but was closer to 5! Very disappointing. There was noise every night as if someone was moving furniture around.