Prós: BREAKFAST AND OUR ROOM WHICH HAD A VIEW OF THE LAKE WAS EXCELLENT
Prós: Hotel staff are very helpful to assist with all needs in very professional manner.
Contras: The only thing I want hotel to improve is its Wi-Fi network. It is kind of weak in room.
Prós: The hotel is lovely, spotlessly clean and well cared for, including the grounds. Our room was gorgeous; large and extremely comfortable. We were visiting family living in Fuzhou and they were made ...
Contras: Leaving! I would have liked to stay for longer!
Prós: employee,food,room,facility,service,location,lobby, everything is fatastic
Prós: Everything was above standard.
Contras: Taxi's can be difficult to get, be sure to arrange them in advance.
Prós: Beds super comfy. New, clean, high quality. What you'd expect from a high quality hotel. Fruit in room on arrival a nice touch. Breakfast was an extraordinary spread. Staff super friendly spoke ...
Contras: No complaints.
Contras: Chinese restaurant staffs not trained, serve the other tables food to our. They will not brief what they can served.
Prós: The toilet, room size and bed is very good for us.
Contras: Chinese restaurant staffs have no training , food was serve wrongly.
Prós: Staff were very professional (Paul Yang), ever ready to field queries & provide assistance.
Contras: For guests who had stayed in the property on numerous occasions, will expect similar perks, not less than previous visits (no welcome drink, no fruits in room, etc).
Prós: the very best in Fuzhou, I stay here everyone when I am in Fuzhou, efficient service, room service food also very good, the room is very nice, great layout and great bed. Highly recommended. I do ...
Contras: did not like the lobby design, but that does;t matter much.
Prós: Everyone was very friendly. They saw that we just adopted and did everything they could to make our stay comfortable.
Contras: A/C went out and took a few phone calls for someone to assist us. Went a few nights without the A/C and room was very hot.
Prós: Service staff was friendly and accomodating.
Contras: Far from airport..
Prós: the hotel was beautiful and new. many local restaurants opposite the hotel. staffs are friendly and professional. the toilet and bath tub is wonderful.one of the best intercontinental hotel i had ...
Prós: The location and also walking distance to restaurant and shopping after work.
Prós: Quiet rooms, helpful staff (if they can understand you). Just couple of minutes by taxi from/to the city center. Large selection of foods for breakfast, mostly Chinese options.
Contras: The internet speed was horrible, and almost unusable in the evenings (sending 1 e-mail took about 1 minute). The staff at restaurant at the evenings doesn't speak English at all, and after you ...
Prós: not much
Contras: 1) too noisy with music playing outside the hotel. had to change room but same thing happened again 2) the staff at the reception were pushing me to upgrade my room so that they will get RMB 50 more...
Prós: Comfortable bed
Contras: No western television only Chinese, Bathroom quite dated, Fitness room tiny,
Prós: Hotel quiet central.
Contras: Poor customer service and not willing to accommodate customers request. Even the coffee and tea in the room was being charged for where similar hotels offer it as complimentary.
Prós: Good breakfast. Relatively quiet room. Modern room décor.
Contras: Room rather small. Gym looked small and not open at advertised hours.
Prós: This is a clean hotel.
Contras: Noise coming from the street and the hallway. The only quiet time I could find was from around 1.30 am to 5 am, so I did not sleep well here. Not suitable for noise-sensitive people.
Prós: Horizon Club deal Indoor pool view from room of Wuyi Square
Prós: Mr Eric Mommejac and his team run the hotel efficiently. We were given a warm welcome. Check in and out were fuss free done by polite staff who are well trained. English is spoken here. The room ...
Prós: Good location.
Contras: Room layout and bathroom.
Prós: Location is still convenient- but traffic was bad in the city on the whole
Contras: we were asked to upgrade to upper floor for a lounge service- but that lounge on 22/ F was rather small and noisy. Other customers were talking on their phones or yelling at their kids very loudly...
Prós: Staff is incredibly helpful needed to buy a pre-paid sim card and as the local shops do not speak english the hotel sent a senior member of the staff that speaks flunt english to help me purchase ...
Prós: Good hotel
Contras: Staff could have mentioned during the booking that the hotel was full of exhibitors during the day - Noisy
Contras: No enough parking space! No underground car park (this matters because of heavy rains there).
Prós: Good Shangri-la hotel, beautiful lobby, nice room. Shangri-la standard
Contras: The beef burger at room service was really bad and it took too long to deliver.
Contras: Didn't expect the moody walls in our room
Contras: The room was not really clean, long black hairs found on the floor of toilet and bath room. Room service very poor since staff hardly understood English through the telephone. In room dining took ages...
Prós: The location is good. Shopping mall is just behind the hotel and airport bus just two blocks away.
Contras: The room temperature is too warm to sleep. The thermostat is inside the room and you think you can adjust the temperature yourself. That doesn't work. I think they all preset ( pre-wired )at 24.5 ...
Prós: The cheapest solution ever and in the center of HK
Prós: The location is exelent
Contras: The room smelled like an ashtray even doe I specially asked for a non smoking room.
Prós: Beautiful room, fantastic view, quiet and safe location.
Contras: Not close to anything, hotel is in the trade zone with nothing interesting nearby. You have to take a long taxi ride to town and the taxis in Fuzhou are pretty crappy.
Prós: This hotel is a dream super big rooms lovely garden like in a tropical vacation destination.
Contras: The breakfast is terrible BUT they have excellentt chocolate croissants in the Lobby Lounge. No water in the pool it was + 30 degrees Celcius and we could not go for a swim :(
Prós: No restaurants nearby.
Contras: Isolated area in the trade zone. 50 ¥ taxi ride to town.
Prós: Excellent! Staff went out of their way to make sure you are comfortable. I did not speak the language so I was really happy to have one of the staff take me on a local tour. on his day off. I got the ...
Contras: English needs improving, especially for Club Lounge
Contras: I ordered food from room service, but most of the food is unavailable.
Prós: Rooms are big, the hotel is great from inside.
Contras: The rates are given in Booking.com are incorrect. When checking out, the room rate was 150 yuan higher. No one speaks english, however, they have mentioned they do. No breakfast included, even for ...
Prós: Very good
Prós: Spacious rooms. Great bathrooms. Good natural lighting. Pleasant smell. Great breakfasts. Walking distance to expo. Very quiet area
Contras: Poor service on first night dining in all day dining restaurant. Not enough bathroom products ie toilet paper & shower gel. No mini bar.
Contras: The quality of the staff is far below the normal standard of Sheraton and other hotels with the same stars. Probably the worst Sheraton I have ever stayed.
Prós: best location, very good breakfast, clean, convenience for parking, very safe to stay, very comfortable, WiFi,
Contras: the new staff don't know how to convert the money from $Can to Chinese yang? restaurant only open for breakfast? front desk men not friendly. Women staff very friendly. No indoor hot spring pool ...
Prós: 1.Very Convenient location 2.Clean 3.breakfast is variety
Prós: the place around there is a lot of small supemarkets where you can buy food and drinks the in dining room service is good, nice food, good selection of japanese menu set and quick delivery friendly ...
Contras: the front desk staff is also for local standard not top, i tell her to return my deposit i ll pay cash, so sure she say ok no problem but dont intererst and use creditcard after me claim and tell her ...