Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Localização, principalmente porque escolhemos um quarto com vista para a Ponte Carlos V. E o hotel fica ao lado desta Ponte e próximo de tudo, seja a pé ou de transporte público. O atendimento dos funcionários, sempre simpáticos e atenciosos foi nota 10. Nadinha.
Excelente localização, tranquila e próxima da estação ferroviária central. Funcionários extremamente gentís e prestativos. A decoração mistura vários estilos e não me agrada.
Excelente Hotel. Funcionários prestativos, sempre interessados em nos ajudar.Muito confortável e muito bem localizado. Angela e Laerte.
O hotel é excelente. O atendimento é extremamente atencioso. O hotel é muito bem localizado. Observa-se extremo bom gosto e cuidado na apresentação das dependências. Não há o que ressalvar de negativo.
Localização, serviço, pequeno almoço, conforto.
A localização e a internet grátis 24h/24h Ar condicionado!
Da centralidade, por estar directo sobre a praça central da cidade. Falta incluir solução de estacionamento, pois alguns parques fecham ao domingo...
Conforto do quarto, localização
Very central; good food; helpful staff; nice clean accommodation glass toilet door gives no privacy to toilet user or other person in room
Hotel is in a great location in the center of the city. Breakfast was good, but not spectacular. The hotel staff were helpful and kind. The advertised photos were not representative of the room we stayed in. The shower leaked and the bathroom was in need of cleaning and repair. The bathroom shares a wall with the bathroom next door and doesn't offer much privacy, i.e. you can hear what's "happening" next door. The room is very overpriced for the level of amenities provided.
The staff were friendly, but not all adequately trained. The TV was old, slightly broken and very fiddly even compared to other hotel TVs! Otherwise it was perfectly OK though.
Very comfortable, cozy and friendly. Wonderful location. Bears everywhere :-) It would be a bit better with free internet (wifi) access, but not essential.
The location was great, the rooms were good, the breakfast was good. My room faced onto the main street, and so there was quite a lot of light coming through the window - but I guess thats what you should expect when staying in the centre of town. better blinds/curtains would help.
Very friendly relaxed atmos. Evening meal - good choice and nicely cooked. The Waiter was slightly irritating. Breakfast room very nice and calm start to the day.
Charming, comfortable hotel with excellent service.
Hotel is right in the city center, clean and well organised. Staff very friendly, parking available (although small). Average age of guests might be 70 - not a negative just a note.
The location is excellent. Atmosphere is very nice. The staff very helpful, and polite. Our room (#15) was extremely pleasant and spacious. Internet costs eight euros per hour.
Breakfast is very good and generally staying in the hotel is very pleasant. Rooms at the back are mostly quiet, although there is no escape from people banging doors in the middle of the night, and the noise from air conditioners and the mechanism operating garage doors.
An interesting, traditional hotel in a prime location in the market square immediately next to the Munster in Freiburg The striking of the hours and quarter-hours by the Munster bells does not allow deep sleep
Our clean, basically furnished rooms looked directly out over the north face of the beautiful pink-stoned medieval Munster and down on a colorful farmers market, with food and flower stalls -- a great treat in the mornings. Despite vendors setting up quite early (before 6 a.m. on a Saturday), we didn't hear a peep. The hotel is situated over a popular restaurant, and we entered through the restaurant's front door, though later learned of a side entrance just for hotel guests. The breakfast was very nice, and we enjoyed forelle blau and other local dishes one night in the Hotel Rappen's restaurant. The Munsterplatz is located in the center of the pedestrian zone, but we were able to enter it directly behind the church to drop off bags. Parking is in a public lot 3 or so blocks away, but there is a discount offered to guests. The shower was tiny, and my husband bang himself on the swing-out doors several times. There was no way to vent the small bathroom after a shower except opening the window, where pigeons were often roosting.
The location of the hotel was ideal, and the staff were helpful and well organised.
We had no hot water in our hotel for the final two days of our stay. I reported this and was assured it would be fixed. It wasn'T. Nobody informed us what the situation was. Thankfully there was anpther bathroom on the landing outside the room we were staying in.
Pleasant room, good breakfast.
Central location, well informed staff. The directions given on the website to reach the hotel, was not very clear. We had a bit of a problem to reach the hotel.
Wonderful location, friendly and helpful staff N/A
Staff were very friendly and helpful. Location was superb. Would definately stay here again.
Loved the central location, but a bedroom overlooking the market square can be a little noisy if you have your window open. The early erection of market stalls and the chiming of the Munster clock can be a problem. However, the hotel's facilities and food overcome niggles like noise.
Friendliness of the staff.
O quarto era espaçoso e limpo. Os donos do hotel são super gentis e solícitos. A localização não poderia ser melhor.
Hospitalidade, comodidade e excelente restaurante associado. Uma estadia muito agradavel!
localização primorosa, quarto agradavel cafá da manhã não pode ir só até as 9 hs, isso paraece oportunismo.
A comida do restaurante e muito boa>o servico das mesas pode melhorar
localização, hotel familiar, simpatia, quarto e banheiro amplos, estacionamento proximo, internet sem fio, bom café da manhã, ótimo restaurante
O profissionalismo, a simpatia e a dona ser portuguesa
Friendly very central hotel in the best part of the city.
Kind personnel and very good food ! Poor bed quality
The location and staff were helpful. It looks tired and is overpriced for what you actually get. I was expecting more in terms of facilities and luxary.
The location in Freiburg is super! It was barely more than the equivalent of staying in someone's spare room. Not particularly welcoming or comfortable.
I liked the location.Being the hotel in the Altstadt, you are inmediately downtown and can walk around the Altstadt. The bed and the smell in the corridor and elevator.
A very good breakfast, clean rooms. It was good! It was a very hot week and the windows did not all open for better ventilation.Disappointed that someone was not available when we arrived to direct us to what there was to do in Freiburg. Even brochures available would be better.
Location in centre of Freiburg No cleaning service in room, Very very old furniture, terrible condition of Bathroom, Breakfast was served in very small portions and all extra should be asked for. Every morning workers started very loud construction work at 100 mtrs from hotel (be warned for the next couple of weeks!!!)
The hotel is very centrally located and has a municipal carpark only yards away. This is helpful in a caity where most hotels donot have car parks. The room was rather basic but still attractive. Breakfast was basic.
The staff was very helpful. Our unit was large and lovely. Wonderful breakfasts were served to us with hot and cold choices. There was also fresh fruit and water in the room. It was somewhat noisy at night because our room was on the front of the hotel. So if you need quiet, a room at the back may be better.
Some of the staff were very pleasant and helpful, not all however. The location was very central. Small uninviting room. Carpet badly stained. Heating did not work first night so room was very cold. They did try to fix this the second night. Altogether a disappointing experience especially considering price.
Staff was very nice. The location is great. Had a hard time getting internet connections to work.
Amazing hotel in a lovely city with an excellent location and breakfast! Everything was wonderful!
The location is lovely, we had a balcony which was nice to sit out on and the staff were very nice and a lovely breakfast buffet. The only thing was the floor in our room was very squeaky which got to be very annoying!
Good location but that was about it Internet services are poor at best