Prós: The best thing i like was the staff. From cleaning lady to the people working in the restaurants . Very helpful . Thanks Mabel for the clean room everyday:). Food was good and you do feel secured.
Contras: Being a frequent business traveller, i was quite disappointed with the hotel. No value for money considering the amount charged for the room. Being a Radisson hotel, i was hoping for something more. ...
Prós: Good breakfast, Wifi was good.
Contras: Food was very expensive.
Prós: The bed was comfy
Contras: The Internet in the rooms is a little bit slow
Prós: Best hotel in Freetown
Contras: Price is high but best comfrt as well as facilities in Sierra Leone so you get what you pay for !
Prós: Very nice hotel, the facilities, the food, the comfort and safety
Contras: Could not get the room of my choice
Prós: I enjoyed the service.
Contras: the transportation to the hotel by the taxi was bad
Prós: Room is ok
Contras: Apauling service and food
Contras: Room smeels like a rest room. I feel that I slept at the toilet... they have to figure that out why it is like that. secondly I asked twice to put Bath towels and they put the used one. that is crazy...
Contras: Really disappointing when I checked out they had issues with their credit card machine, I had to draw money at ATM to pay. This is not one expect from this type of Hotel
Prós: It was right on the beach, everyone spoke English. The dinner menu was good.
Contras: The white managers (Sue to be specific- operations manager) was horribly condescending and rude when we complained about the breakfast quality. She also verbally abused the black staff in front of us which was so rude and made us very uncomfortable.
Prós: The location and the view while eating breakfast
Contras: Rooms were over priced. Expensive alcohol and room service and cleaning were really sub standard
Prós: Great terrace view on Freetown
Contras: Absolute worst hotel I have ever stayed in. Shower hose was broken, there were dead cockroaches on the floor, the window curtains were old an worn and there were mosquitoes on the room. I had booked ...
Prós: Awful experience! Upon arrival the fr9nt desk was impolite and somewhat rude. We booked for 2 nights but decided to leave after the first night. Hotel is untidy as the room and bathroom, took an ...
Contras: Everything except the view!!!!!
Prós: My room was clean and comfortable. If for any reason something was forgotten to be replaced such as shower gel, they happily brought it once informed. They had full continental breakfast with variety ...
Contras: The cleaning needs some improvement. I know there is a lot of construction going on and I think this hotel will be nice in 3-6 months so the dust issue will be improved.
Prós: Good staff. Happy to look after guests but disenchanted with the poor Lebanese management.
Contras: The way the Lebanese management treat the staff. Also,the pool was advertised but was empty and being refurbished. The room electrics only half worked. Despite all of these things wrong, the hotel ...
Contras: The fact that they don't have USd credit card machine . Price shoot up by 37% when using a SLL credit card machine , simply because they divide a lower conversion rate .
Prós: The pool, restaurants and bars and the hilltop location.
Contras: The inability to guarantee payment by credit card. The hotel is showing its age, needs a renovation.
Prós: The newly renovated room was great. The food is good but expansive. The security of the premises is good.
Contras: Television never worked. Asked staff to repair many times but no action. Facilities overpriced for what you get. Despite the good ratings from others, and a beautiful view this place just is not worth...
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