Prós: Nothing. I never stayed and received no refund. Called an 800 number and was denied. I never stayed because they didn't have any jacuzzi rooms left. Your site said whirlpool in room. They had none left, and Hampton said they could cancel on their end and apologized, but said I was on my own for a refund with you guys. I have booked Kayak rooms many times, and never had issues. Just threw $130 down the drain without a refund. If you can't rectify this I will be forced to never use your site.
Prós: Got a room upgrade for $10. Worth every penny and bed was unusually comfortable. Will hopefully get to stay again.
Prós: Everything! Clean and friendly! and NO bedbugs!!!
Prós: Whenever we use the Flint airport (which often is cheaper than Detroit), we stay at the Hampton Inn. It's a fantastic place. In our most recent stay, we checked in at 10:40 p.m. and needed to go to the airport. The shuttle wasn't running at that time but one of the staff members got it and brought me to the airport, even though it would have extended past the end of his shift. Excellent service!
Contras: It's often the most expensive place to stay in Flint. I'll pay the extra for the great experience, though.
Prós: Everything was Great
Prós: Staff was friendly
Contras: There was no refrigerator in the room
Prós: Consegui um upgrade de quarto por USD10. Valeu cada centavo e a cama era extremamente confortável. Espero ficar lá novamente.
Prós: Restaurant staff was very happy and upbeat. Very friendly.
Air conditioner did not work. I kept setting it lower and lower, had to turn it to 61 before it kicked in. Wasn't' that hot out. I am not usually hot either.
Also, very poor lighting. Would be nice if vanity had better lighting (for makeup).
Had to pay for internet. Says it is free. That is a joke! Couldn't connect, so ended up paying $4.95 a day!
Contras: Check in clerk didn't even say hello or thank you. I might has well been standing at an ATM! I have never been treated so coldly at a hotel. Was not busy, I was only one in lobby. Girl wasn't rude just typical millennial. Just asked me my name, and took info. I should have texted here maybe? LOL...geez.
Use to be you said Thank You ( as in---Thank you that because you stayed here I have a job!). I am tired of having to accept zombie attitutes from millennials.
Contras: Cost of breakfast seemed a bit much.
Contras: Custo do café-da-manhã parecia um pouco demais.
Contras: The room smelled funny. There were pet hairs on the bathroom floor. Breakfast should end at 10am!
Contras: I heard everything around me, kids in the hall, doors being slammed, people hanging out in the parking lot behind the hotel. And the light from the hallway went around the door into the room too easily. It was a quality place but I could get any sleep.
Contras: Woke at 4:00 AM with bed bugs on the bed. There were five bugs crawling all over the place. I will not ever stay there again.
Prós: Staff was great.
Contras: Room was dirty, phone didn't work, matress was awful, and cable was sporatic.
Prós: When we checked in there was a wedding reception going on, so we asked for a room the furthest away. And we certainly got it in room 101. The room was very modern and comfortable.
Contras: The mattress was not as comfortable as I expected.
Prós: Location worked very well for my needs. Checking in was quick.
Contras: The room was in VERY used, dusty & TIRED! Stains on the carpet, closet doors ready to fall down, clock/radio numbers blinked nonstop, phone jack~cover~wires hanging out of wall,ice machine dispensed sheets of yellow ice, no printed info in room. More....
Contras: The television reception was poor on many channels. CBS was not an available channel.
Prós: Great deal on the room, bed was comfortable, staff was friendly.
Contras: The location isn't in the best part of Flint, but we didn't experience any problems. The TV also didn't come in too clearly.
Prós: Hotel employee was very pleasant and helpful! : )
Contras: The first 3 rooms did not have properly working AC. The 4th room was great! Coffee and breakfast were good!
Prós: Very friendly staff, helpful even when questions were for another department. Impeccable with cleaning, manners, friendliness, and eye catching room coridination and all the extras!
Prós: The professional staff.
Contras: The room that I stayed in had some type of water leak, the carpeting looked as if had been unsuccessfully stretched and the ceiling had a poor patch job after the water leak.
Prós: I like that there was an option to check in early
Contras: Selection at breakfast could've been better
Prós: The staff were nice enough and the breakfast was standard.
Contras: The refrigerator and air conditioning in the room didn't work The room was hot and uncomfortable both were on the coolest setting and barely worked, the fitness room was in dangerous disrepair.
Prós: Location felt decently off the beaten path and safe, but close enough to both Flint and Flushing. Furniture was very nice and bed was comfortable.
Contras: Room smelled a bit funny
Prós: The hotel was clean with a pool. Front desk receptionist, Kimesha was very friendly and helpful about things I wanted to do and the locations. Cracker Barrel was right next door. Baymont serves a nice continental breakfast free.
Contras: They really need to fix and repair their air conditioning units. The front lobby was really, really warm. The poor receptionist was sweating buckets in the long sleeve uniform shirt. In my room it was warm too. I had to unplug the unit let it reset and then come back on. It kinda cooled off after a while but by it being so warm, that delayed me going to sleep. I had work business in the morning. In the morning a few people at breakfast complained about the rooms warm. Wasn't just my room.
Prós: We were very happy with how clean or room was. The only complaint I have is the pillows are horrible! !
Contras: The price we paid for the area we were in! The bed was hard as a rock and the pillows were like sleeping on none at all! The pool was an indoor pool that was ice cold! We traveled here for our Anniversary and didn't enjoy our time here at all!
Prós: Eu gostaria que houvesse uma opção para check-in antecipado
Contras: A seleção do café da manhã poderia ter sido melhor
Contras: The outside of the hotel is very run down and the inside, while updated, was worn and showing use. I had no toilet paper in my room upon arrival. There were dust and dead bugs in the corner and the carpet had not been vacuumed, which left you with an overall feeling of grimey-ness. There were a few annoyances and inconveniences, but the stay was comfortable and served its purpose, however I would not stay there again nor could I recommend it.
Prós: Quiet other than highway traffic which wasn't that bad at all. Nice staff.
Contras: no microwave, but for the price of the room I'm not complaining.
Contras: Missed my connecting flight and priceline would not let me cancel this reservation, not fair business practice.
Prós: The fact that they had a room available for relatively low cost
Contras: There is no sound-proofing at all. I slept extremely poorly due to the noise from the road all night and into the morning. It was one of the least restful nights I've had due to outside noise.
Contras: early church bellowing inconfernece room woke us up
asked for late checkout. maid woke us up at 9am. told her we requested late checkout to let 2yo sleep from staying up late at funeral. She said I had to inform her directly. Really???
Took 35 minutes to check in with no line- front desk said computer system was down
Prós: the night staff (Drea) went out of her way to ensure my comfort. I was traveling because of a funeral that was out of state and her compassion blew me away. when i arrived back into MI my flight was delayed until 10 minutes prior to the last shuttle back to the hotel. she went out of her way to ensure i got to the hotel safely and that I had all the amenities necessary. I ran a resort for 5 years and i would have loved to have her on my staff. She truly cares about the guests and it shows!
Contras: this hotel is in need of new carpet, drywall repair, tub and toilet replacements (all 3 rooms which i entered had leaking showers/tubs) couldn't stay in one room due to a noisy fridge, another room was missing the glass in the microwave. all rooms still smelled of cigarette smoke and michigan hasn't allowed smoking in hotel rooms in a long time. replacement of carpets would end this smokey smell. the eggs and sausage served at breakfast were awful (need a better quality precooked sausage and eggs).
Prós: Good location
Contras: Terribly smelly
Prós: The room was clean and the staff was extremely friendly and helpful!! The pool was working but the hot tub was broken.
Contras: There were a lot of people smoking right outside the site entrance we used to get to our room and my brother in law was approached by a woman asking if he "needed any company for the night." She left once we informed the authorities were going to be called.
Prós: 1) Krystal - excellent desk manager
2) room size and cleanliness
3) access to swimming pool and exercise equipment
4) convenient to airport.
Contras: 1) breakfast items running out regularly: sausage, egg patties, an hour or more before end of breakfast
Prós: Proximity to airport very good, Proximity to restaurants very good, Room size very good, Check-in very good, Bill-handling very good, In-room amenities (refrigerator, microwave, coffee pot, shampoo, conditioner, soap, number of towels) very good
Contras: long hairs in tub, tub did not look clean, cover for fluorescent light in bathroom fell down of its own accord
Prós: Quiet atmosphere, no people walking around at night. Very nice staff.
Prós: Cheap. But you get what you pay for
Contras: Bed bugs
Contras: Dirty and noisy. Plumbing not good. Breakfast was limited to one powdered doughnut.!?!? Really
Contras: The room was disgusting I wouldn't even sleep under the sheets
Prós: Convenience, location
Contras: The room stunk like someone was smoking, even my change of clothes smell like the room. The shower curtain was not hanging from hooks, Heating system was old. Could not get a comfortable setting. Pillows were too samll. Not regular size at all.
Prós: Location was great. Easy to find. Easy access to room. Parking well lite. 2 restaurants right next door. Within walking distance. And was very affordable
Contras: The room was very warm but no control for heat. Had to open a window that had an air conditioner that did not work. The floor was wet in front of the AC. The room was close to the front door and occasionally I could get a whiff of cigarette smoke through the open window. The beds were clean but not especially comfortable. We were passing through, so it was a place to stay for 1 night. I won't go there again.
Contras: The place was nasty, dead bugs everywhere you look. There were stain's on the bed that look like poop staines. We didn't stay.
Prós: Close to airport, Staff Friendly, Was not busy when we stayed.
Contras: Toothbrush/toothpaste spatter (not ours) on bottom half of mirror, on back of bathroom door. 3 cups in bathroom - when I pulled one out there were ashes in between all of the cups.
Contras: the first room they gave me wasn't even clean someone the room looked like someone was still in there. The pillows were stacked up against the headboard as if someone was sitting up in the bed prior to me coming in. second room on the 3rd floor was a ready but it didn't feel clean, the room needed a new door and there was trash in the hallway. I would not recommend this hotel to no one 1/2 star
Contras: toilet not working well
stains on towels
Prós: Nothing at all
Contras: Room was in terrible condition, window was broken, towels were extremely dirty
Prós: The staff were again friendly on our second stay. The location was just off of I-75 and easy to get in aand out of.
Contras: The facilities are dated and can use some touch up.
Contras: Bed bugs!
Prós: Manager and anyone working behind the desk was really helpful, when asked. The location is in a good spot. The center of shopping and food for flint, and about 15 drive form downtown. Major express way right across the way. Included a conventional breakfast that if you do not like, Starbucks and Bob Evan are a 3-5 min walk away. Wi-fi worked really well, Connecting took a bit or effort for my girlfriend, but mine was super easy. Over all for the price I did not complain, the rooms were clean enough and for staying 10 days it was a place to rest and keep our stuff.
Contras: The staff wasn't mean, but not particularly nice or greeting. The hallways smell old and stale and were not very clean. The rooms had a constant old stale smell to it. We stayed in two rooms. The sheets were stained in the first room, and both room housed really dingy chair and ottoman. Staff cam in to tun the room and did not do a very good job. Towels we very dry and rough on skin.
Contras: O lugar era desagradável, insetos mortos em todos os lugares que você olhar. Havia manchas na cama que parecem cocô Staines. Nós não ficar.
Contras: Banheiro não está funcionando bem
Manchas em toalhas
Prós: Nada mesmo
Contras: Quarto estava em condições terríveis, janela estava quebrada, toalhas extremamente sujas