The pillows and bed were comfortable. The staff was nice and friendly. The bathrooms are super tight but not bad and the shower is decent. I in business with the public as well and it's hard and difficult to please every one, so no negative comments here. The hotel is not bad, it's serves its purpose. If you are looking for that hotel while on vacation hotel you stayed in while in the Caribbean this is not it but it is by far bad. I recommend a night or two here. The only thing I think you need to do is put a beverage machine one every floor.
I liked the comfortable beds and how it was nice and quiet. Everyone I asked questions to answered them and it was a great stay overall. I would definitely go again. The continental breakfast wasn't that great. I only took one bite of the egg before I threw it out. I really enjoyed the danish's and fruit juice though.
Staff was very friendly. Air conditioner worked well and was very quiet. Wi-fi was practically non existent . When I got a signal it was extremely week and cut out in minutes. Most of the time I had to use my cell phone and cellular mode on my IPad. The one day I had to use my laptop I had to work in the breakfast area to get a signal. Breakfast "eggs" we're soaking in water on steam tray. Toaster was old and worked poorlly.
The front desk gave me a bottle of water because nothing worked as to juice, milk or hot decaf coffee breakfast was a disgrace the juice machine didn't work, they were out of milk and the decaf coffee was cold.....the room was very dark and not that clean couldn't get out of there fast enough