Prós: Beautiful location, quiet and peaceful site.
Contras: The resort is located away from any towns and so there are no restaurants nearby unless you get a taxi or hire a car. Those onsite are good for 1 week's variety. When we were there, the staff ...
Prós: I stayed In the Royal Suite recently. I had completely enjoyed my stay. My housekeeper was great, host's like Justin Angelo Wade & Prince were very helpful. Breakfast, Lunch, & Dinner was ...
Contras: While both employees and guest staying there are very friendly, The only down side to the resort is a small number of guest that are unfriendly and can often look for reasons or make up false ...
Prós: Everyone was gracious, food was great, rooms & grounds clean
Contras: There are NO COMPLAINTS !!
Prós: Setting, friendliness of staff and beach beds in abundance.
Contras: On a personal note I have a preference for food to be hot. on many occasions on the buffet the food was just warm. This would not be a problem if a micro wave was available for the fussy people.
Prós: The facilities were fantastic, plenty of space at the resort so never felt on top of people. Two beaches and a main large pool. The public toilets were spotless. The resturant options were great, ...
Contras: Only complaint was the Caribbean evening where it was very windy and therefore the food at the buffet went cold.
Prós: It was an amazing resort and nothing was too much trouble for any of the staff
Contras: The carribean party night
Prós: Perfect location, nice staff and great facilities
Contras: An ATM or currency change facility would have been useful
Prós: All inclusive is the way to go! Plenty of food, all good and various eateries to choose from. Grounds were lovely, staff friendly and bed comfortable. Beach view room was beautiful.
Contras: Nothing, was gorgeous!
Prós: Lovely beach and bay. Plenty of places to sit and no shortage of loungers. Cocos restaurant/grillhouse a real plus and is where we dined most of the time. Friendly staff. Lovely grounds and ...
Contras: Bedroom fairly basic and a bit 'tired'. Didn't like the bar not somewhere to relax and have a drink in the evening, seemed totally wrong for the site. Main restaurant, Rainbow, needs ...
Prós: The location was amazing! We especially enjoyed dining at the Fusion Grill. Excellent food, and no need for reservations. We want to give a shout out to Roan, Phillip (AKA Mojo), and Andra. They ...
Contras: Really disappointed with the food at Coco's. Flavors were dull, and the food looked unappetizing. It was nice to have bars all around the resort, but it would have been better if they had all ...
Prós: Beautiful and relaxing resort and amazing calm beach
Staff is excellent
Contras: Food is OK but less impressive than the level of service of the rest of resort.
Prós: A quiet low key and peaceful resort. Not too big to walk around. Set up is excellent. The food served is quality and tasty. Overall one of the most restful vacations we have had.
Contras: Water pressure in the shower!!! That's about it.
Prós: Service extremely slow and food sometimes cold when it should have been hot
Contras: Slow service
Prós: A traditional Colonial style hotel in the beautifully restored Nelson's Dockyard with friendly staff.
Contras: No evening meal offered except on a Friday night......but tons of places within walking distance to eat.
Prós: The king-size bed was wonderfully comfortable and guaranteed a great sleep every night. The staff were faultless - nothing was too much trouble, every request dealt with immediately, with politeness ...
Contras: Service in the breakfast café was a little slow at times, but in general we loved everything!
Prós: So much history in the dockyard and plenty to look at in the harbour
Contras: Lighting over vanity units brilliant but rest of bedroom rather gloomy
Prós: Great position and excellent mix of history, sights, good dining within easy reach. It would have been helpful to have an A4 sheet with day's certain places are open for food and general times. ...
Contras: See above
Prós: The Copper and Lumber Store Hotel is not elegant. It is historic. The building was constructed in 1798. If you stay there, you will be well pleased if you stay for the history associated with the ...
Contras: Because of the age of the building, you hear your neighbors and vice versa. I considered this a minor issue.
Prós: Most of the staff was really great, with one exception.
Contras: They need to upgrade, things were a bit shabby. Also some basic maintenance like the handle on the upstairs sink was falling off. The sheets were thin and had some holes. I had to ask for Kleenex. I ...
Prós: We were there for the Talisker Whisky Challenge and loved everything about the place. We loved our room, the staff, the outside patio, the location, EVERYTHING!
Prós: Great location and friendly helpful staff maintaining the historical heritage
Prós: The very helpful and friendly staff. Good breakfast menu. Beautiful building, full of character.
Contras: The wifi was a bit 'hit and miss'. Important for a business trip.
Prós: We had our own piece of paradise for one week at the beginning of June in a beach cabana. Having your very own ensuite beach was just lovely. We stayed half board and breakfasts were great, ...
Contras: The resort was very very quiet which had its pluses on the beach for example but made evening meal time a bit quiet and lacked atmosphere. We weren't aware that this was the start of the off ...
Prós: Everything was great apart from restaurant food. Needs looking into
Prós: Staff, atmosphere, location, beach, peacefulness
Contras: Food was very bland, particularly at dinner. Very little attempt to integrate local cuisine or much indication of local ingredients.
Prós: Lovely area for sunbathing with beds far apart, allowing for privacy so one never felt crowded. Plenty of nooks for shade
Contras: The gym was a little tired and basic
Prós: Attitude of staff and quality of food in the 'Reef' restaurant for breakfast and lunch. Beach and sea access.
Contras: Unattended pool, cloudy with leaves and sand. Lack of Management visibility, leadership and direction to the staff. Poor Terrace restaurant at dinner, in terms of ;little variation of menu and poor ...
Prós: Excellent location with beach, tennis courts, fitness centre,library.
Contras: Disappointing restaurant food and amateurish waiting staff in the main restaurant at night.
Prós: Superb location, wonderful staff
Contras: Very average food, limited drinks selection, no ice in rooms
Prós: The beautiful beach and lovely water. The friendly helpful staff. Our amazing apartment with stunning views from the balcony, and great food. Paradise!
Contras: Given how wonderful everything was and how much effort went into giving us our dream holiday, it feels too picky to say. However, if you don't go full board the food is a little too expensive. ...
Prós: The location in the heart of town was great. Housekeeping was very good.
Contras: The customer service at breakfast was very poor.
Prós: This was my third overnight stay at the hotel, always with one friend. On the first two occasions we stayed in the main building and we had a very good experience. This is why I returned. Did you know...
Contras: We booked on the 19th November 2016, more than three months ahead of our stay,basing ourselves on previous experiences. Instead, we were put in an annex, a few minutes from the hotel. There was no ...
Prós: Clean and spacious
Contras: Room was located in an annex across the street from the main lobby. Shower was broken. Despite being clean and spacious , the room had a foul odor. For three out of my four day stay I had no wash ...
Prós: The hotel is centrally location. The room was spacious. Internett was very good
Contras: The hotel has not been renovated since I was there 20 years ago. The room was not properly cleaned.
Prós: Got upgraded to a suite which was nice. Staff are very friendly
Contras: Shower was cold, morning and afternoon. Maybe just my room, but.... Could do with a really good clean and some of the gear needs modernising. Noisy outside. Even on the quiet side of the hotel, ...
Prós: The location is spot on, you literally can't get more central than here. The restaurant was ok, albeit a little bit on the pricey side. To credit them, despite the cockroach thing, a brand new...
Contras: My friend found a COCKROACH IN THE COFFEE MACHINE!!!!!!!! Despite being told that the place gets fumigated WEEKLY. The receptionist also had a bit of an attitude problem, plus she didn't seem to ...
Prós: The breakfast needs to be different. Better breakfast options. Only ate toast and butter. Pillows in bed is really uncomfortable.
Contras: Better breakfast options. More tasty meals.
Contras: The toilet was difficult to flush. The rooms were also very small and lukewarm water.
Prós: Being able to check in early and check out late without paying extra.
Contras: Washroom walls should go up to ceiling. Property in need of upgrade. Picture on booking.com is deceiving.Kitchenette needs more unensils.
Prós: Room was very Antiguan style, but a bit run down.
Contras: The restaurant had no menu for breakfast what we got was poor , only people there for breakfast, dinner only people again not great, no where to obtain EC dollars ATM only took Master Card at ...
Prós: Existe um restaurante no hotel que serve pequenos-almoços e outras refeições, tem uma boa piscina, para chegar à praia (muito boa, Dickenson Bay) são 20 minutos a pé pela estrada mas fácil, hotel ...
Contras: Música muito alta no restaurante durante um casamento até às 22h / Loud music in the restaurant for a marriage party till 10 pm
Prós: Location of the property as it pertains to getting back and forth. Close to the beach, down town, supermarket. Also there was a security present at night.
Contras: *One can hear everything from adjacent rooms, *No hot water *No peep hold in the door *No additional locking mecganiziam on door *The patio wasn't close off from adjacent room, easily ...
Prós: Wifi & cable TV were good and staff were great and very pleasant, none of the problems can be attributed to them and they were always willing to help. Slept well but really hotel is just a base to...
Contras: Stayed here for a week in March, room overlooked pool which had a number of cracked tiles both around it and in it, so barefoot was not advised and pool seating was very old. Room had large bed, 2 ...
Prós: The location is a bonus... It is very quiet, and about 15 minutes walk from Dickenson bay or 4 minutes drive. The staff is very accommodating and friendly, assist in finding activities around Antigua...
Contras: I would like if there was at least a tea bag and sugar in the room on arrival. The pool looks beautiful in the night but not as kept as should be. The furniture with exception of the bed need a bit ...
Prós: Bar and restaurant staff very helpful
Contras: A mile away from anything else. Showers poor. In general though, good value for money.
Prós: Friendly staff & good value. Restaurant was very good.
Contras: Awkward to get anywhere without a car. We caught a bus into St John. There was a supermarket within walking distance.
Prós: Friendly staff Nice room with balcony Large fridge in room Clean towels Quiet location Safe as a single traveler
Contras: Whole resort needs attention as appearance is tatty Pool area is poor, broken plastic patio furniture and unkempt Restaurant food was ok but area was unpleasant Very expensive for level ...
Contras: No shuttle service to airport
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