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Rooms were clean and modern and staff were friendly and helpful Very expensive compared to other local hotels. We booked the cheapest double (which still was not cheap) and the room was very small compared to rooms in other hotels locally. Breakfast was an extortionate price. We won't stay there again preferring the Hotel Univers in nearby Roses.
Friendly, helpfull staff who always had a smile. The very high quality of the hotel which was well located for all activities. no
Nice pool Very small room
I really liked the level of english spoken by the staff, especially the receptionist and his helpfulness. The food, both lunch and room service was exceptional and by far the best food I've had in Spain for similar value of money. I didn't like that you actually have to book an appointment for the sauna, think you should be able to go there when you want to. The hotel manager didn't seem very friendly. The breakfast was a bit disappointing given how great the ohter meals were.
Nice room, helpful staff, atractive decor
The location within Ampuriabrava is Perfect! Close to beach/port/center The overall finishing of the hotel is not worth 4* for me ... The hotel doesn't have a soul, staff is very cold, ... misses style/personality!
Hotel terrace, friendly staff and location. Easy excursions throughout Emporda area. Parking was free but difficult to find during holiday season.
Hotel was very nice, no complaints at all. Location excellent. Staff efficient and agreeable. Would be happy to return.
good value.great location
We,ve stayed at the Salins on several occasions, some very difficult times, over the illness and death of my mother who lived in Empuriabrava. We received nothing but courtesy and support from the staff, notably Jordi, who is always very welcoming and charming. We have eaten in the restaurant which is excellent. Our only observation is that on this occcasion, we noticed that the decor wasbecoming very worn. the curtain linings in our room were torn, the balcony chairs were wobbly. We much enjoyed our stay and would certainly recommend the hotel
We loved the facilities, food and room. The staff where excellent and we had no problems with languages even though we don't speak spanish, thanks for a lovely stay
The facilities, the location The smell in the rooms (disinfectant?)
excellent food - breakfasts and dinners. located very close to the sea and the centre of roses. nice pool and the interior of the hotel and rooms. the staff did not speak english
Good place, excellent meal, garage. Poor change shampoos snd soaps -two times in five days it is not inaf.
good gym facility, views, no spa facility
On arrival the outside of the hotel is basic looking,reception is spotless & very friendly.our room was at the back of the hotel 214 - lovely room, V.comfy & V.clean, (we have stayed in 5* rooms more basic than this one) with amazing veiws overlooking the canal & mountains, was a lovely suprise! We were slightly dubious about the irish bar but it turned out to be a real locals hang out just playing brit music in the evenings,although loud we couldnt hear it from the room at all. it is a beautiful 10 min walk to the beach with places to eat & drink all the way.I Chose the area only as we were skydiving. we couldn't have had a better weekend in such a beautiful,friendly town - we were not hassled once to eat/buy anywhere, very refreshing!! Not really a complaint but would have been nice to have been advised before arrival that the pool is across the road from the hotel. this would not be suitable for a single parent. this didnt turn out to be a prob for us just a bit strange!
Hotel staffs are very kind and well organize for all services. Hotel restaurant served excellent foods, specially fishes and sea foods and also waiters are very professional. Breakfast doesn't have variety.
Easy to find on the main road and flanked by canals and boats.Nice big rooms with very nice bathroom and fittings. We also had a sunny balcony overlooking the canal.Very close to the beach and in easy driving distance of many nice attractions and old towns.The hotel had a lively but friendly Irish bar and a good seafood restaurant. It was an easy 1 hour driver from Girona Airport. Although the wine was very reasonable the meals seemed overpriced.
the position is excellent the rooms were great and large with a wonderful view the breakfast was very poor and not value for money it also started to late at 8.15 we missed breakfast on our last day as we had to leave at 8.o clock
The staff were very helpful, the hotel is very clean and has been fitted to a high quality and is perfectly situated for access to the town centre
A lovely part of Spain that would not be appreciated by all - as many prefer to play Bingo as I don't. I've visited this hotel for about six years now whilst passing through. It is excellent, clean, tidy, a superb Irish bar and as in most of Catalonia, they still have an ashtray at the bar; and probably the best furnished in every respect. The local food is very good and comes at an affordable price. It's heaven for God's sake. Normally I live in the south of France when I'm at home; but this beets it in every respect. Don't tell everyone! It's 586Km from where I live.
Fine were: retaurant, lovation, stuff, room, Pool, nearby boattrip, retsuarant location, climatisationt, price, parking place street between hotel and pool
The rooms are very nice looking and clean, windows do a good job of filtering the street noise. 10 minutes walk from the beach, decent amount of parking around the hotel. Good value for money, considering that it's a resort hotel. The staff of the hotel seems to be the same as the restaurant - usually nobody at the reception. Restaurant downstairs is very overpriced - have to go a bit further to eat. Far from the beach relatively to most other hotels in the town.
A forma cordial como fomos recebidos a juventude e cortesia dos sus funcionários o conforto e simplicidade das suas instalações a situação previligiada em que se encontra a tanquilidade e sossego
por estar perto da praia e é uma zona muito calma nao
Muito bom serviço de Pequeno Almoço Dificuldades de estacionamento. Para melhor esclarecimento do cliente talvez um preço com e sem estacionamento tal como já faz com os quartos com e sem vista de mar
atendimento do pessoal em geral
Posição na marginal com vistas sobre o mar. Quartos espaçosos com balcom. Buffet de pequeno almoço excellent.
localização e preço
As instalações do hotel, incluindo os quartos, são novas, amplas e confortáveis. A localização, com acesso direto a uma boa praia, é excelente. O restaurante oferece comida de boa qualidade, inclusive no café da manhã.
The man on the front desk was the friendliest and most helpful of all the hotel personnel that we have encountered in Spain. The sound-proofing between walls was very bad.
Hotel staff were friendly and accommodating, rooms kept to a high standard. Pool area was a nice escape from the heat of the day. The hotel is very loud, noises seem to echo through walls as if they were very thin. In hotel entertainment on Tuesday night (playing to 4 people) could be heard on the 2nd floor late into the night. Breakfast is substandard and not to be recommended, bread/pastries hard, food unprotected from insects.
The staff were very helpful ,yet again !! Especially the very nice young lady from Uruguay.
The rooms were kept clean and tidy. The pool area wsa ok. There was alot to dislike about this hotel, the food wasn't fresh, the breakfast was usually solid after being left out. The staff were unhelpful, after I had made a complaint. The walls are very thin, so noise travels through the hotel, they played loud music late into the night on a tuesday, even through there wasn't actually anyone in the bar.
Friendly, clean, very convenient for the drop zone. Good proximity to town. Food was very good. Bar had a lovely relaxing ambience. very noisy. Paper thin walls.
conditioning air ; silence ; breakfast and pool parties when you come the first time, you're not aware about card using : how to put it into the card reader to display light.
It was close to the dropzone, and seeing as this was a skydiving trip, this made it ideal - and nicer than the Castell Blanc which is the other nearby hotel.
excellent second visit will be back again friendly helpful staff clean rooms excellent food.
Good location Bit overpriced
Hotel location, efficient staff, clean room, big room and bathroom, balcony Breakfast could be better
The staff were helpful and friendly. The rooms were clean and the breakfast was very good
friendly helpful staff clean room excellent food second visit will be back
somebody i9n the reception wasn´t very helpfull with the information
The price was incredibly high for the type of hotel. For some reason, you pay for Roses which is not beautiful at all.
Staff speaks english; good breakfast, 15 min walk to the beach. The room and bathroom was not clean; dirty towels; ants in the room; very thin walls; no soap in the bathroom.
The location of the hotel, pool area, the cafe staff. The room was comfortable with a good view even though it was a "side view" of the sea. The free bicycles. The pool was said to be heated but was very cold. The reception staff weren't always helpful (some were, some weren't). For any travel/transport queries they told us to call the bus companies or go to tourist information-they were keen to promote organised tours or their own taxi contacts.
Superb view, easy to find, quiet, very convenient pool. Parking sometimes a bit difficult but that is nit picking really
Nice well situated hotel, good breakfast, pleasant rooms, staff very helpful
excellent condition of the building, rooms etc. perfect location nothing
Perfect location, just on the sea front. Spacious room with wonderful balcony with sea view. Free parking available. Only old people were there. Do not expect any night entertainment or parties in there
The view, the cleaning of the room, the staff. The ceramic floors on the rooms.
A friendly hotel in good location. The pool area and terrace bar are extremely pleasant. This hotel is kept to a very high standard. Our second visit in one year.
They have a good breakfast buffet The swimmingpool area is quite small, so it is difficult to have a place to sit and you are really close to the rest of the people
Proximity to the beach, breakfast, how children oriented it was. Maybe you could change internet policy. It was annoying asking for the password every 24 hours.
This is our third consecutive year staying at Hotel Monterrey, Roses, over the Easter Holiday weekend. It continues to remain one of the nicest, well kept hotels that I've had the privilege to stay in. The kindness of the staff and their always positive can do, will do attitude is above reproach.. We will be making reservations soon for Easter Holiday 2011. A special thanks to Emi for her continuing efforts in accomodating any and all of our wishes or desires. It's a well run and well managed hotel. It rates a higher star rating than what is shown. Thanks again for another memorable stay. .... Virg Rogers, Barcelona
Fantastic 5 day break. We will definitely be returning in the future.
Beatiful hotel. Ideal setting. Staff exceptional, friendly, very welcoming. Excellent restaurant, food worth a Mitchelin star.
Excellent hotel, great staff, fabulous location. Slightly dated in a few ways. Smoking in or near the eating areas is a real problem for Californians
Good service When asked about buses to Girona, the receptionist found that a bus went at 1030am, but didn't bother to come and let us know while we had a leisurely breakfast (she knew we were there), leaving us to rush and pack and take a cab to catch the bus! An annoying ending to an otherwise lovely stay
The staff were very homily and made our stay very special.The gourmet restaurant was excellant and also the restaurant for lunch had freshly caught fish which was perfect
position and comfort off season so only very expensive restaurants open
Beautiful location with great sea views. Staff were very friendly and attentive without being obtrusive.
The hotel was in an amazing location, you can lay in bed and still see and hear the sea lapping up against the rocks! The staff couldn't do enough during our stay......will definitely be visiting there again Nothing!!
Everything. Lovely friendly clean hotel right on the beach The food was good and staff very friendly. We liked it so much we stayed another night at the end of our holiday which we booked direct with the hotel.
The service and location
Good location and high class hotel. Was a fair choice for northern Costa Brava northren part tour. Too expensive for what you get. Prices are similar to "same class״ hotels in Barcelona. The spa was far from being impressive, not relevant to winter days.
Rooms were large and clean with great view of the sea. Air conditioning was not turned on even though it was quite warm. Spa and fitness areas were closed on Sunday when we arrived (this was one of the reasons we booked this hotel - we were not advised in advance.
Great staff, a great location (right on the beach), great breakfast The rooms could use an upgrade.
Feeling of individuality -not part of a chain. no groups
it reflected a personal...family owned .... what a wonderful surprise... we weren't expecting it from your web-site but would have stayed longer had we known... simply a wonderful vacation experience...
Wonderful hotel with great staff. Would definitely stay again. Had great time due to their hospitality.
Views from room , tea or coffe making facilities in room should be considered
Generally this is a clean hotel with a great location being close to the beach, the town centre and the mountain resorts. The hotel is to recommend if you to explore the sourroundings. The rooms are more on the small side and there was a bad smell of old water in the hallway for several days. Although we prefer firm beds rather than soft ones, our bed was extremely hard and reminded us of laying wooden beams. Although the hotel restaurant has good reviews, the food at the hotel bar unfortunately was not to our taste (blend and uneventfull) is not recommendable.
location and facilites uncomfortable bed and having to pay for spa at weekends even though it was only thursday no iron and ironing board available
Good location near the sea and good breakfast Nothing
A very comfortable hotel at an extremely reasonable price. Outstanding value for money!
good value for money floor in the rooms - no carpet
nice room, not expensive in low season. no wifi in the room.
A very friendly welcome.
Pool area was very well kept and plenty of sunloungers.Most staff very helpful. Was very noisy and crowded in the evening as there appeared to be a large group staying there. They were not very polite and didn't even make a route to the bar area available. Breakfast again very noisy and lots of pushing and rudeness.
Near of center and sea
Is close to the beach and shops. This hotel is not worth it. It has not air conditioned and the room was really small. Too expensive for what it is.
The quality of the room and balcony.
ROOM WAS SPACIOUS AND CLEAN ENTERTAINMENT FINISHED AT 10PM - CATERED TO CHILDREN OR PARENTS - POOL IS SMALL FOR THE SIZE OF THE HOTEL AND TAKEN OVER BY CHILDREN
I recomend it
fairly priced, good breakfast, reasonably close to sea and restaurants, easy to get to by car. Food is good, broadwalk in the evening promedate was a plesant experience. Nice view from balcony. As a resort hotel quite noisy and crowded. Slow elevators, parking is a nightmare. Found a spot around nearby canal - 15 minutes away on foot.
the breakfasts no air conditioning in the room
the proximity of the beach bread ,croissant not fresh
nice clean room, quiet the lift
room comfort room smell
quite rooms breakfeast good but lacked fruit reception very slow they prefered to answer all incoming calls25 miutes to get booked in
good for children and teenagers very loud disco, difficult to put baby to sleep
Nice and relaxing
We love the location and the facilities are always very good, also the staff are helpful We did have a problem with are allocated room because it really did smell badly of smoke even though it was non-smoking, but its was changed as soon as we asked
The hotel was right beside the beach, we had a lovely view and the breakfast was ample The front desk staff were, at best, curt and not at all helpful. The bar music was far too loud.
I thought that the hootel was fabalous very comfortable and staff were very friendly.
The view was good High speed wireless internet in the room
Good location and excellent breakfast buffet. Staff fairly helpful when you could find them. Good sauna and steam room. Reasonable value for money. Easy free parking. No towels available in spa. Very early check-out. Rooms and decor very dated. Had to pay for use of safe. Towels and pillows inadequate. More a three star hotel with an aged clientele.
nothing really probably only good thing next to beach All done on the cheap here - not enough lifts for the amount of rooms so long queues for them if you are on high floor. breakfast bad with the quality of food poor. Pool dirty my daughter of nine refused to swim in it!!