Complementary Snacks in the afternoon and complementary soft drinks in the mini bar. The modern design and functionality with the buttons. Friendly and helpful staff in general. Shower wasn't working properly and no signs to show which side to turn the knobs . It took a long time to figure out which side was hot because the cold side would begin hot . Then, it kept switching in the same minute from hot , to very hot , to cold , to very cold. I hope it gets fixed. Breakfast buffet and Lunch buffets were not as rich as I expected , salads and starters were poor in both. Too much focus was on Asian/ Indian food as opposed to Arabic food and basic starters in both breakfast and lunch . Lunch buffet in the first restaurant walking distance from the hotel was less than half the price at the hotel with much much better and richer choices. One of the employees in charge of service counters of one of the seminars/courses on the Mezzanine flour was rude yesterday. I went by mistake to their service counters and she asked me to go to the other service counter for refreshments for the course I was taking so I said okay, I'll take a plate from here and go to there and she said no ma'am, I said you have a problem with the plate too ? She said yes and in a very rude way.
Good location and very clean. The staff is not very knowledgable about the outside attractions/locations and how to get around; which didn't bother me. But they don't even know what other facilities they have inside the same hotel building. For example, they serve breakfast in a restaurant on first floor. I missed the breakfast one day and a member of the facility told me there is another restaurant in the same building and she told me the approximate location - she asked me to ask other facility members as I walk toward that location so they can help me find it. I tried asking many and spent about 15 minutes looking for that restaurant. I got many answers like "there is no such restaurant here", "the restaurant is out side the building, but in the same compound". Unfortunately nobody was able to guide me to the other restaurant. Finally I walked to the first person who informed me about the other restaurant and she took me there. So I believe it is important that they train their employees on what other facilities they have in the same hotel / building and may be equip them with floor map of the building. Good place and very clean. The location is very convenient and close to the airport.
Simplesmente adorei. Talvez um dos melhores hoteis onde fiquei hospedado até hoje. A simpatia e profissionalismo dos seus funcionários, de diversas nacionalidades, aliado ao excelente conforto que proporciona, cativa qualquer simples viajante. Um verdadeiro luxo a preços muitos acessiveis. Os quartos são excelentes e as facilidades do hotel com as suas piscinas e bares são um complemento positivo no todo em geral. Os seus mais de 15 restaurantes e bares, integrados na area do hotel, proporcionam além de uma escolha variada, um prazer gastronomico de qualidade invejavel. Têm que provar a cerveja Guiness no Irish Pub integrado no hotel...um sonho. Obrigado e espero voltar brevemente.
Limpeza e qualidade dos quartos, e a área externa era ótia. Algumas crianças à beira da piscina eram extremamente barulhentas e sem vigilância.
I do like the greek veiw , the location of the hotel , and I llike the shopping mall connected to the hotel ,and the spa No
i liked the room its was very nice and toilet was amazing and the pool was really really gud the wooden blinds in the toilet were peeling off
I loved the pool Internet service cost a fortune.
I stayed one night so difficult to juge. I selected the hotel for 2 reasons: close to the Dubai airport and I am a member of priority club. I must say that the hotel was better then expected though I knew by family members that it was very good. No negative aspect but I had a very short stay.
Close to airport. Next to the mall. Room upgrade When you order food from outside, they make you Come down and get. The consierge will not bring it.
professional check-in and out. my early wak-eup call to get my flight
The room had sharp corners that was not safe for my one year old baby
Very well done room with all amenities. I made a service request (fix internet) late in the night, and it was done immediately! Superb! The buffet, while it was widespread, could have more tasteful with a multi-cuisine touch added.
A spacious room. Shopping mall is just a few minutes walk from the hotel.
I like the location; the rate of the summer it should be for the year for the resident/National In the bathroom the showering area it need curtain because it is transparent and it had two door for the same area.
The friendly nature of all staff we met,
the size of the suit and the restaurant (anis) were excellent some toilets do not have hand showers
Everything Quality of food in the "Zaytoun" restaurant (located on 5th floor)
The hotel is very comfortable and clean, attached to a shopping mall, very close to the airport and most of interests, nice valet parking facility The staffs are not so friendly when you check in; the hotel not offered a free breakfast with regular price. The time of check in and out policy are so terrible.
Close of Festivel mall, quite area
Accessability to other tourist venues in Dubai and to Festival City Shopping Mall.
I would like to praise Mr. Joseph in the reception for being professional and helpful. He has an excellent attitude that looks natural and not made up. Such staff should be appreciated and recognized. Gym is not open 24 hours
Their special way of greeting when u enter the hotel
Really good location, brilliant staff, and good facilities. Damp smell in the corridor of the 9th floor near the lifts.
The view back to the city from the room was fantastic. The room was well laid out and the bed was very comfortable. The Concierge staff (especially Joe) was extremely helpful. Considering that the restaurant was not overly busy, the process for getting food from the egg station at breakfast seemed rather odd, as opposed to waiting whilst the eggs/omelettes were cooked. On the night of our stay, the waiter service in the Belgium Pub was not up the standard experienced on previous stays.
Very nice spacious rooms, excellent lay out with superb design
Everything about the hotel was excellent! The staff was courteous . The place was super clean. The food was spectacular. One of the best stays I have had any hotel in years. The remote for the tv was difficult but that's a pretty small concern.
The hotel is very well laid out and in close proximity to Festival City Mall. The reason for our trip was to attend the Race to Dubai Golf Tournament and it was a big plus to receive a complimentary golf lesson at Al Badia and to be able to have endless balls for a 2-hour practice session on the range and pitch/putting facilities. Joe at Concierge deserves a mention for high service quality and he also remembered me from a previous stay. Everything was absolutely positive, except if I had known we would wait so long for the limo service to Al Badia Golf Course I would have used my own car.
A proximidade do aeroporto e do centro da cidade torna muito fácil e rápida a locomoção para quem, como eu, estava de passagem, em uma escala de viagem. A qualidade do atendimento e das instalações do hotel estão muito acima do valor cobrado pela diária. Nada que eu me lembre.
Proximidade do aeroporto 20% de taxas não incluidas na tarifa e não suficientemente claro na reserva.
Eu gostei de que era limpo e perto do aeroporto.
A localização e o transporte gratuito do aeroporto tornam este hotel muito conveniente para paradas longas em DBX. Sem Wi-Fi grátis.
Ficamos no Millenium Airport antes de um longo voo para os EUA. Nós jantamos no restaurante italiano e tivemos uma ótima refeição. O quarto era limpo e tranquilo. A cama era muito confortável. Um serviço de transporte foi fornecido para levar-nos diretamente para o aeroporto. Todos os funcionários com quem interagimos foram simpáticos e prestativos.
Eu fiquei aqui durante uma escala em Dubai e foi mais do que eu esperava. Os quartos e os jardins do hotel eram excelentes. Eu gostei muito da piscina e do serviço de transporte gratuito do aeroporto. O hotel fica próximo ao sistema de metrô. Não há nada de ruim que eu possa dizer sobre este hotel, apenas talvez que não havia uma obra em andamento que provavelmente não me deixou experimentar o hotel completamente, mas não afetou a minha estadia.
Quarto adorável, silencioso, todas as comodidades eram fornecidas, bom horário para o traslado ao aeroporto. A equipe não era eficiente, verifique o terminal do aeroporto antes de tomar o transporte
The hotel's location is perfect for easy access to Dubai Airport. Staff were helpful, and the regular free shuttle buses to the terminals and nearby Festival City were very useful.
Proximity to the airport N/A
Clean and near airport No late bar facility. Incorrect emailed instructions for shuttle bus- was waiting nearly 30 minutes at departures, as advised, and no one came. Eventually a kind driver from Holiday Innn Express gave me a lift.
The hotel is superb if you are connecting between flights but in my case it was just for a night due to an early morning flight having stayed for 6 nights in the Premier Inn at Dubai Investment Park. No complaints.
free wireless internet connection the breakfast was not included for free
I have stayed in many five star hotels but would highly recommend the Premier Inn in Dubai, Super clean, lovely, friendly staff and ultra convenient for shopping at nearby Malls . Easy to get taxis. great pool to catch those extra rays of sunshine and the beds are great too! What more does one want when you have a stopever in Dubai.
Facilities provided. Not really.
It is good but charge more than i expected
Free shuttle to airport, metro station (which is also just a 600m walk), beach, and shopping. Taxis available all the time. Front desk staff are happy to advise you on the best way to get anywhere you wanted, be it by shuttle, metro, or taxi. Decent restaurant/bar and a Cost Coffee all in the lobby. Rooftop pool. My room was on the side opposite the airport. No view to speak of but dead quite at all hours. Staff is friendly and unobtrusive. Bed was a bit on the too firm side for my liking. Still a good nights sleep though.
Staff was great Bed was as hard as a rock, had two pillows that were paper thin. Tv volume is set not to exceed 30%, so couldn't hear clearly, shower was dirty with mold, shower water controls were broken and replaced with a cheap makeshift handle.
Very friendly and helpful staff. Conveniently located right across from the airport. Felt relatively new and was clean. The hotel had very slow wifi internet. In my room, I never got speeds above about 200kbps. To get faster speeds, I had to go into the hallway or to the lobby. Even there, however, I rarely broke 500kbps. Since I was there for work - and needed to stay connected with my coworkers - this was a severe handicap. Moreover, the speeds were too slow to reliably stream Netflix or similar services. This limited the entertainment options since the TV only had a couple of channels in each of the major languages (besides Arabic).
Premier Dubai is very close to the International Airport and the free shuttle made it very convenience and easy to use. The room was clean, comfortable and very western in set-up. I especially liked that there were international sockets in the wall, so it was very convenient to power up the devices that I had with plugs from two different countries. The 24 hour light meal and snack bar gave me the option of a quick meal late after night after returning from being out in Dubai all day. The staff was incredibly friendly and very helpful! The tour agent was able to pull together a personal walking/taxi tour for me to do on my own, and seeing the highlights made my extended layover in Dubai a wonderful experience.
Hotel room is in excellent and comfort give me full satisfaction. I will prefer to coem again and the best thing is there is good staff and cleanliness. Great stay there and looking forward again ... Only the thing i dont like the hotel is appearance of the hotel from outside is really worst. Not attractive at all. 1st impression for me is worst but i really enjoy my stay there.
Brand new and great design.
The services good and location of hotel excellent and it is a good place for family as well as for business also the fees ok and reasonable . Nothing every things was good
I enjoy staying at your hotel that nigh for the first time and I will do it again everything was OK
very good for privacy and for shopping also the rooms is in a good conditions
having it attached with a shopping center & playing corner for the kids with reasonable cost/night a serious in cleaning the rooms & fernitures
It was ao quit and good place for the family to stay
great for families with young children.
Albustan is a nice place but there is one thing , the laudndy is very bad and they damaged alot of our cloths. The laundry is very bad as mentioned above
it is very poor place and i do not recommend i did not like any thing
i really like the quite location in Al bustan residence as well as friendly manner of the staff
i had to pay extra for the internet hotel is not easy to find (new open) chaos in the reception
Free internet easy access, breakfast buffet included, free parking, location, satellite tv, cleanliness, comfortable furniture/bed Construction site outside the hotel, internet kept disconnecting, buffet breakfast was the same items everyday!, Hotel key card kept de- magnetizing & I had to keep going to the front desk to fix it!, No local phone call access, inconsistency of housekeeping: some days I had to call for service & other days they would ring my doorbell too early in the am!
The apartment was clean, decent and well-appointed. It provided a homely atmosphere for me and my family. The breakfast was monotonous and uninspiring, and when cancelled for the last two days, refund was refused.
The front desk staff were exeptionally good especially Joy.Tha ability to coo0k for myself and relax in tghe lounge Hotel value very good but the spoilt by cost of internet and alck of clarity on taxes which should have been quoted up front
Good, comfortable, silence Transportation, i.e taxi available, is not so good. The internet line is to be improved.
nice flats with nice prices they asked us twice for id card after we went out and come back thats not good
Friendly Staff, value for money. Specious Apartments. The coffee shop was too cramped and offered very little snacks. Location was too far from the Dubai City Center
free internet connection
Receiption Staff Are very helpfull and cooperative Day before check out, i have got attention letter to remined me that i have to check out at 12.00 otherwise another full day rate will be charged in addition i got a telephone call at 9.00 am to remind me again. actually i had no plan to stay at hotel after 12.00 (i already left the hotel at 11.00 am). i mean they should treat this issue in more nice way
Da amabilidade e disponibilidade dos empregados.
Para nós foi uma agradável surpresa ficar hospedado em um hotel de excelente qualidade e localização dadas as características de você precisar locomover-se de táxi. Dubai é uma cidade planejada nos dias atuais e assim dependente do uso de carro, ou metro. Para nós que estávamos apenas de passagem gostamos muito.
mudaram-me para uma suite
Do ambiente do lugar Mudar o café da manhã, e um chocolare com leite melhor, colocando mais opçoes de pães, frutas, queijos, etc, não sendo repetitivo todos os dias
Transfer a pagar mas pontual. Funcionários eficientes mas antipáticos.
Clean, plenty of space, excellent wifi. Nice pool and good value for money. nothing
nothing everything ...The most important thing is the value of your payment. This hotel apartment is very bad if you compare it with others in same rate
The Hotel offers W-Lan against payment. However it did not work, even the Hotel assitant tried to solve the problem. He failed.
Staff was very cooperative and helpful. Facilities like swimming pool and exercise equipment are well maintained. Wifi Internet facilities was available free of charge and round the clock. Mangement did not accept the payment except by cash
Easy to excess, Good rate and clean. The Matres of the Master bed room to be change it is very soft. Why they stop cleaning the dishies? This service was available before!.
the apartment big when i ask them for a towel thay said its not avalable, the internet is too slow
Atmosphere of a homely appartment that was well equipt and luxurious at the same time Pool needs to be heated
Great location adjacent to Metro. We used it for a quick one-night stay for an early morning flight out of Dubai Airport Terminal 2. Staff is very professional and the room is quite clean with good quality furniture. The room is a bit too large with lots of empty space. Internet could be cheaper or free.
The apartment was fantastic sofa and decoration of a very high standard and the staff were very helpful however the beds were too soft and not realy adequate for a long stay The location was very difficult to find
Apartment size was nice and the location is fair and too far from well known shopping malls and attractions and close to both airports (Dubai and Sharja) No washing machine. Refrigerator wasn't working. Coffee maker available (not so clean) but no coffee or tea or even drinking water provided.
we were upgraded to a two bedroom apartment for the cost of a studio due to a miscommunication and it was very spacious and well appointed - it made for a very comfortable holiday. The basement parking garage was easy to get in and out of and plenty of empty spaces. The wireless internet was a very cheap rate compared to other hotels and the TV was connected to a wide variety of sattelite channels The fitness centre was closed for our whole stay with no prior notice, it was listed as a feature on their advertisement, but was closed when we got there, however everything else was good, the rooftop pool was very nice.
the hotel room was great with all the facilities inside. excellent. may be a bit far from dubai.
clean, spacious, i like the facilities, cheap, and quiet. it seems like it is not 24-7 room service. asking for sugar after midnight. but no responce. sofa and bed are not confy. no one to wash my car???
It was clean, friendly staff, being very new should develope in a good hotel.The pool was a nice area to relax. the hotel was isolated with only a small shopping centre near, some taxi drivers did not know the location, the gym not in use, the internet was not availible (perhaps wireless would be a better option). Noisey in the night due to music in the corridors
The place is cool quite and clean, rooms are big and very well furnished compared to 4 or 5 star hotels location is near Sharja in industrial area
location was too far, in the middle of nowhere, it shall not be showing address dubai, it shall not be even sharjha. it room rent shall be very nominal, it took 650 AED for a suite in middle of a jungle.
clean 1- very difficult to get a taxi from the hotel to go out. 2-no internet
Quite hotel - Polite staff
We picked this one and absolutely made a wonderful choice. The staff was nice and timely with calls. The breakfast was perfect. The room was clean and had all the amenities that we needed. We will definitely be back and will recommend to others.. in the era of modern media world Internet facilitiy should be free of charge .
The lack of traffic noise. The music in the corridors.
It was very convenient for the airport and ideal for a short transit period to have a rest before onward travel. We requested a taxi and the car service ripped us off on price for a taxi to central Dubai and charged us double the regular taxi fare.
Free shuttle from airport.
Decent menue. I requested a king size bed as usual when I stayed there. This was my 3rd time,but I got 2 full size. Was not happy about that. Tried to change rooms, but was told the hotel was full.
Breakfast You don't specify that your airport transportation is only for terminals 1 and 3
this is my third stay at the HI Express. i like the location which is very close to airport and the rooms are realy clean. Underground free parking. Walking distance to Emirates Metro station. Free breakfast. Considerate staff.. Hotel has a limo service that is expensive, but you can walk to Emirates metro station. Also the frequency of the shuttle bus needs improvement. I waited at terminal 1 for 30 minues and ended up taking a cab to the hotel (25 Dhm). Breakfast good but needs more hot items. Also, breakfast needs to start earlier than 6 am since lots of travellers leave the hotel at 6 am.
Friendly and patient staff. Clean environment and nice cosy room. Too far from the city and no entertainment area (apart from the reception) for guests to interact and mingle.
Close to airport, the hotel has a shuttle service from airport to hotel. Clean room, excellent staff and very helpful.
I liked the cleanliness and comfortableness of the hotel but I only had about 5 hours in my room. My time between flights was so short that I could not really relax to enjoy the facilities.
Location is fine if you do stopover, close to airport The info about free airport shuttle not available, we had to send several requests to learn that it goes once per hour. The metro station is hardly accessible (through the construction)...
cleanliness & good price breakfast
Simple, clean, no dramas. no.
breakfast I was waited for the shuttle bus in Terminal 3 more than half on hour oustide the terminal sallon in 45 degree celsious, hot and humid weather which made my feeling very bad. No oxygen for breathing!