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Staff was very accommodating to request. The hotel had a delicious breakfast buffet every morning. Central location with complimentary shuttle service every 30 minutes to the Dubai Mall.
I enjoyed the views and meeting the staff Velocity Sports Bar poorly designed and managed. Waiter gave me old menus with written notes/scribbles on it. Prime 68 a poor bargain; food only slightly above avg and I was seated away from the view. Why go there for an inside seat? Valet parking a completely under-managed - poor construction of on/off ramp to hotel. Waited 15 minutes for car to brought out. Breakfast Bar not large enough to accommodate full-hotel; off-ramped to Kitchen 6 where the food and service were below average. Bad scrambled eggs, baked beans, and latte'. Just awful.
Design, quality, cleanliness, choice of high quality & gourmet restaurant, amazing staff and top service - No free wifi - Lack of quality featherless pillows
I liked the cleanliness of the hotel and how friendly the staff was. Also, 37th floor buffet was a great deal. Hope they don't change it down the road. Definitely a 5 stars Horel. The card system. My friends stayed in a different floor and someone always had to come and get me or I had to go get them. Elevators take sometime but nothing major.
The clubs and shisha were fantastic. The food was delicious. If your a Marriott Rewards member the club was amazing. If you don't have Marriott Rewards the wi-fi is expensive. If you do, it's free!
Excelent facilities / Wide variety of breakfast / strategic location / Wifi available for free / friendly staff Busy hotel but well handled. Sometimes it takes about 10 to 15 to get your car infront of lobby.
Its location. I thought the reception staff would be more friendly. There was a female receptionist called Fatima. She was not that friendly. Yet the rest of the staff were very good.
A modern boutique hotel, looks attractive from the outside and very spacious and comfortable from the inside. My room was also very spacious and the staff kept it clean and tidy every day. They also kept track of when I left so they would clean the room while I was gone. Whenever I asked for anything it was done right away, very enjoyable stay, a classy quiet hotel for a long trip to Dubai, I would stay there again :) The in-room dining was not so incredible, given the choices and quality of food in Dubai. The breakfast buffet was good, but always the same. Sometimes they would vacuum the corridors at 10 in the morning while I'm sleeping, but this served as a wake up call to get up and enjoy the day outside rather than in bed !!
The hotel is very new and kept spotless. It would easily be a 5 star hotel in Europe. It's stylish and modern but nevertheless has some character. I was allowed to use a meeting room for a 2 hours meeting during my stay at no extra charge. Fruit in the room, breakfast included in the rate, kitchenette in the room, LCD screen etc are all very nice touches. I was pushed to accept private transportation back to the airport at a much higher fare than a taxi. I had specifically asked for a standard taxi and Reception found all sorts of excuses to make me use the hotel transportation. Having this been my last conversation with the hotel staff, it left a better taste in my mouth, in spite of having enjoyed my 4 night stay at the hotel thoroughly. The hotel needs to review this policy or guests might find this a reason not to return.
Great service, friendly staff, good food, good location, gym/pool/spa/sauna, very modern and nicely furnished rooms with all the comforts of home. Paying for the Internet. That's it.
I did not like any thing in Villa Rotana Dubai They dot have massage
2 adults and 2 children, ages 8 and 9. Utilized 1 bedroom suite. Extremely quiet as room is located on the back of hotel. Very clean, modern rooms equipped with all in one washer and dryer. Two TV's, one full bath with separate shower and tub and an additional half bath. Well appointed kitchen, though no microwave. Good heating and cooling controls in living room and bedroom. Grocery store in next building. Convenient for stocking room with snacks. Non smoking room was unavailable, but must commend the freshness and cleanliness of our suite. No smoke was detectable. Breakfast was abundant and fresh but monotnous. Same offers almost daily.
The staff did not told us some inforamtion like , when you get the breakfast at your room they will charge you 110 dhs , they just told us that the price including the breakfast .
Modern, fresh, friendly.
the room no
Staff were very friendly
A boa vontade demonstarad por alguns dos funcionários, mas que, infelizmente, foi maculada pelo despreparo de uma funcionária que me pareceu nova e pouco treinada para desempenhar as funções na recepção do hotel. Melhoria na qualidade da comida servida no restaurante, bem como na variedade do cardápio.