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The staff was so helpful!
The hotel was clean, the staff were friendly, and there was free full breakfast. The location of the hotel was just a bit too far from downtown, requiring a walk through a busy traffic area. There were no restaurants nearby or in the hotel, necessitating a walk in the dark.
I've stayed at the Hampton Inn & Suites Downtown a half-dozen or more times. Its value is good: when I compare room prices (which I do every time I visit), it's always got the best bang-for-buck in the downtown area. It's safe, clean, quiet, and comfortable, and the staff are friendly and helpful.
The staff is impeccable and the breakfast is very nicely appointed. Location is convenient to downtown. I asked for extra towels upon check-in and they never came. That is my one and only gripe.
Free breakfast, free pool and gym access, daily room service, clean, value for money
Great free breakfast. Coffee in lobby. Mini fridge didn't work well. Most staff was good, some were rude.
6 blocks away from downtown; saved $80 a night compared to conference venue hotel, walking six blocks well worth the savings.
Nice room. Nice breakfast. No parking provided. Had to park on the street.
Loved the hot coffee available in the lobby when we arrived on a cold snowy evening! Room was fabulous!
Pool was nice, hot tub ok. Front desk staff were very nice, responsive. Room was very large, fridge and microwave made it very nice. Bubbler in hot tub, pulsing streams of water are much nicer. Room rate a bit high. Had a handicapped room, no tub, just an open shower. No parking for hotel available, though liked the free parking available on the street.
The room was very large with a lot of space and very clean. We were able to check-in about 2 hours early. Offered a hot breakfast and valet parking. TWICE we were accused of smoking in the room when we were not. They were over 12 hours apart and were not asking other rooms.
Best Hampton Inn hot tub I've seen, large and warm. This is a newer hotel so it is in good shape. Parking is too expensive for the location.