Prós: Situated at nice place and the staff are very cooperative.
Prós: The location was so convenient.
Contras: The spa and the swimming pool workkng hours
Prós: Facility is nice. We'll designed. Staff is nice. Comfortable
Contras: The AC was not working properly. Arrived late and didn't want to bother to change room
Contras: High price of food and drink Small water bottle 12 riyals !!
Prós: No easy access to Wi Fi
Contras: As I change my flight schedule and come 1day after the schedule they refuse to amend the reservation and I pay 2nights instead of 1 night which is not fair at all . I pay the double???????
Contras: too much bugs
Prós: very friendly staff - very clean and spacious hotel !
Contras: I am not happy because my reservation through Booking.com was clear to have King size bed, when I arrived to the hotel I was given 2 small beds room.
Prós: We enjoyed Dinner. Rooms are clean and comfortable with nice washroom. Location is great. out door parking but its shaded which is good. Wifi was fast.
Contras: No one came to take our luggage during check in, but better when checking out.
O Novotel Dammam Business Park está estrategicamente localizado no coração de um centro de negócios, com fácil acesso a Al Khobar, na costa do Golfo Pérsico. Este hotel de 4 estrelas é ideal para viagens de negócios e lazer, com piscina coberta aquecida, sauna e banho turco. Garantimos-lhe umas calorosas boas-vindas e um excelente serviço no Novotel.
Contras: my room was not ready at the check in time of 1400 hrs provided by the hotel. Even when I was handed over the card for my room and I reached the room with my family,it was being cleaned. I had to ...
Prós: Great location, nice furniture, good parking.
Contras: In Ambassador suite the kitchen will prepared by microwave, stove but unfortunately no kitchen utensils to use for making light meals . Regarding calling service not easy to contact housekeeping you ...
Prós: The view of the sea
Prós: location, clean hotel
Contras: no thing
Prós: The best thing about this hotel is its location.
Contras: I booked 2 nights. Arrived for check-in the first day at 8pm, and got checked in to my suite, and it wasn't cleaned after the previous use!!! Food remains on the floor and table tops, an empty ...
Prós: very friendly staff, good gym, perfect location, big room
Prós: Location and value for money
Contras: Service needs improvement
Prós: room service, big room size, location is close to cornish for walking
Contras: The room was smelly, small flys in toilet, shower water was weak.
Prós: Quite hotel, breakfast & lunch buffet (Ferouz Restaurant), size of room and lobby.
Contras: Smoking smell in the room (where it's non smoking room)
Prós: Friendly welcome. Very comfy beds. A beautiful view. In a nutshell, it was a great experience and I would definitely come back again
Contras: The prices of other services are a bit exaggerated
Prós: room service are excellent , gym is great , room r big enough , fast check in check out
Contras: no tennis coach , lobby under staff , entrance of the hotel
Prós: Bed was amazing. Staff were polite except for the big black guy security something at the entrance. At the reception zuhair and waseem were very welcoming. Spa is amazing.
Contras: Washroom doesnt have a muslin shower!!
Prós: The hotel is amazing
Contras: The breakfast was not included in the room rate
Prós: Comfortable and in the center of Dammam.
Contras: Iron machine was not working, water leaked out of it. Bathroom was smelly of fungus. Toilet not clean at all. Some children were running and screaming at midnight in the hallway. Overrated and ...
Prós: Bed was comfortable Location was good close to restaurants A high rise building Quite no noise
Contras: - Carpet had stains & not cleaned well that requires new carpet ( it is really old) - Airconditoning was freazing although we kept adjusting it i.e. Low vs high re air flow but temperature was ...
Contras: This is not my first time to stay in the Sheraton but the worst. It's the only 5 stars hotel in Damam but in reality it should be rated 4 stars. The food was average. the toilet doesn't ...
Contras: Washrooms are very small which was not that much comfortable
Prós: It was nice to have a fridge and a large TV. The extra space for a sitting area was also helpful. The Laundry service was fast, effective, and very affordable.
Contras: The facilities in the rooms are not well maintained. There are scrapes on the walls, corrosion on the fixtures, and the air conditioner thermostats don't work, so we alternated between freezing ...
Contras: hospitality and physical elements of facilities
Prós: The location near corniche
Contras: Hi price compared to newer facilities. Toilets are old.smoking roles are not respected. washing machine not provided although requested.Not recommended families as they mix singles with families.
Prós: Bed is so comfortable and the room itself.
Contras: Could add some beverages inside the refrigerator and slippers,tissue
Prós: The stuff is very good The room is very clean The place is amazing and near from cornich and shops and elkhobar city
Contras: The thermostat of air condition was not working properly. I could not get comfort sleep because the room was freezing.
Prós: Hot water needs 10 minutes to flow, the toilet is small and dirty , overall I will never stay again in this hotel , i am very disappointed
Prós: Television service was poor and even technician was unable to repair.
Contras: Room was too small
Contras: Room is very old and needs renovation
Prós: Gym in highest floor is nice.
Contras: They are telling Italian restaurant is available. But in fact, Interntional and Chinese only. Chinese restaurant is very dark as all family area is just beside the window and no light come in. ...
Prós: everything is good
Contras: no complaints
Prós: staffs were courteous. Inside environment seems to be OK.
Contras: Rennovation seems to be a must to make external appearance to meet star hotel standard. Suggest to provide room with common requirement such as tooth brush, Bathroom chappel, Iron box and shaving kit.
Prós: The location is so bed. It is not have the value of the money in it.
Contras: Nothing I will never come to this place on my life
Prós: Every thing was great,
Contras: Nothing , it's a great hotel
Prós: staff is helpful
Contras: facility is not good，especially the bed sheet,to my suprise,its not smooth,many small balls on it,my god,terrible
Prós: Bad management specially reception, and the breakfast buffet is empty bowls which are not refilled at all.
Contras: Illogical rates, salty tap water. Looks like staying in medieval period
Prós: I thought the breakfast comes with the booking as I already add in my comment
Contras: Parking + swimming pool
Contras: Noisy bedroom Couldnt sleep becuz of the light coming from everywhere
Prós: Tariff rates
Contras: Small rooms
Contras: Promises to clean my clothes and bring them for extra charges and then they said we cant and we didnt promise you
Prós: Staff service was good.
Contras: My guests Parked outside on the sand .
Prós: All are fine
Prós: Good all arround
Prós: WIFI is good and fast . good furniture . the reception employee was nice in his dealing
Contras: Bad and very poor breakfast . very expensive .
Prós: 1. The value of Money. 2. Quietness. 3. The location is almost in the center of Dammam. 4. Car parking is cool and can equip big cars but very limited.
Contras: 1. Late check-in. 2. Pillows are not comfortable and there was a lack of pillows availability. 3. Breakfast doesn't have the adequate variety of food. 4. The receptionist is either busy line or...
Prós: Good hotel and quite suitable for business trip wake up call service and breakfast buffet
Contras: they took long time to give me i phone charger as it was not available but in the end the provide me
Contras: During checkout, their staff noticed that a notepad was missing from the room, due to which i was kept waiting for quite a bit, even after bill payment. When i am paying over 1000 SAR for my stay, ...
Prós: Cleanliness Staff
Contras: Location (During rush hours) Parking
Prós: The hotel looks old from the outside but inside it was renovated lately as it seems, the negative comments here were misleading because i believe they went here before the latest change
Contras: The work-around to get into the main entrance
Contras: The staff is not good The housekeeping is not 24 hours which was really not good
Prós: The staff are welcoming
Contras: The place is not so clean. They don't have long time rent for an apartment, they should offer weekly or monthly special rates
Prós: Location and clean
Contras: Nothing , only need more parking space
Contras: Outdated furniture
Prós: Room was neatly setup
Contras: Bad ac odor in the room. Toiletries only upon request! No shops nearby in case of emergency, location is quiet remote from market..
Contras: No coffe shops or any entrainment facilities
Prós: they have good restaurants, morning break fast,
Contras: no parking, the reception telephone always busy and no body answered some time. the coffee shop is bad and there are no choices. first day, I received 10 calls in my mobile in 13:00 asking if I'm ...
Prós: Stay in Tulip Inn is fantastic and we are satisfied with staff hospitality.
Contras: The room was not clean the normal water is very hot
Prós: There was only 1 good and accomodating staff there. Good underground parking.
Contras: -The receptionists were NOT accomodating, NOT helpful. The manager is useless. -The booking staff were incompetent. -The Entire suite smelled like a dirty bathroom. -Everything was dusty. -The ...