Location and people were great
It was very convenient for our road trip on HWY 101. The staff was friendly. Lots of space. Overall it was good. You can hear everything outside your door (the rooms circle the parking lot). Any noise anywhere, really (above, next door, etc). But most people were quiet by 10 pm. Wifi is free, but spotty.
Pretty much what I expected from a decent cheap motel. It got the job done. Comfortable bed, clean sheets/towels, TV, internet, etc. No complaints. Friendly owners, kind of a little family-owned type of thing.
Friendly staff. Well maintained older hotel. Traffic noise can be heard in the room during the day. Fortunately, traffic drops at night, so it didn't keep me awake.
Customer service, clean. Loud street while sleeping
I was greeted warmly and pleased to find a fridge in the room. I enjoyed the large room with ample space for my suitcase and was greeted by friendly cleaning staff when I checked out. Nothing fancy, very basic but good value!
Clean room Coffee maker, microwave Well stocked bathroom Sanitary seal on toilet Wifi Standard cable TV channels Outdated interior Alternate parking in adjacent garage small and tight Old school TV
It was a great value for the price. We chose this place because it was the cheapest one in Crescent City, but they upgraded us to a room with a kitchenette and seperate bedroom/living room. The room was clean and comfortable and the staff was very friendly. They provide parking, but it's in a very small garage that may be a little hard to maneuver in. The internet speed isn't too good, but we were eventually able to stream Netflix on it.
Was ok for a night. A bit rundown.
The price was definitely right. The staff was very friendly. We got upgraded to a room with a view and that was a nice perk. The room was a bit small, but the price was also small, so you get what you pay for at this place. There's not a lot to do nearby, but that is no fault of the establishment.
Big room Poor and very odd layout of the room. Example, bathroom sink is in right in front of the bed. King size mattress sitting on 2 twin box supports. Cheap material used to furnish and decorate. Check in clerk was not helpful at all. She put us in a room right in front of the elevator. I asked her to put us in another room became my wife is a light sleeper, her response was that that would be a upgrade and would cost more. Place smells like a weed smokers den throughout the hotel. Never coming back again. Cannot recommend this place at all.
Front desk staff and the lady who prepared the food on the morning Room old decor old beds uncomfortable Housekeeping unfriendly Elevators old and dirty, trash in corners and an old diaper in trash can in elevator Continental breakfast was poor
The room was vary nice and comfortable, it had a great view of the ocean with a balcony. Bathroom had a one person jet tub that was nice. There were a few signs of repair in the hallways and some in our room but over all a vary nice hotel. This hotel was vary dog friendly and I saw many guests with there dogs. They had a nice restaurant with good food you could bring to room and eat if you like. Some signs of repair and restoration in the halls and bathroom.
It had rooms available late at night. I was nearing the end of a12 day, 23 state Road trip with my wife and 2 young daughters in January 2017 and looking to experience the red wood forest...now for the worst experience I have ever had.. Management whom is also the owner, older Asian man "Xj" clearly does not care about customers or customer service. I had paid extra for an oceanview room. Once I arrived in my room I quickly noticed my room faced a housing complex and a parking lot. I went to the front desk to express my discontent with the room as is stated to do in their paperwork within the first 30min. After she said she could move me to another room for an additional fee I said enough is enough and asked for a refund for the additional cost I paid for the ocean view room or for the entire room. She said she had to get her manager who was in street clother and was sitting at the bar drinking with a few other people. He came over and argued that the room was an ocean view, which not only had I looked out my window but I also walked around the hotel just to make sure it clearly wasn't before talking to staff. Once I told him this he replied " You damn Americans, I don't have time for this. How did you reserve your room?" I told him I reserved online and had selected the * pay at the hotel option. * he replied "good take it up with the website now get out of my hotel" and he went back to the bar. Not sure what just happened I called Expedia who said they couldn't refund me because I paid at the hotel, he wouldn't refund me because I reserved online clearly he was trying to keep the money I had paid. I had to cancel the payment through my credit card company. I had never experienced anything like this in my life and was mortified that someone cared so little about customers in the hospitality industry. The rooms smell horribly of smoke and mildew, mediocre outdated furniture, many better options in this small tourist town. I stayed at a different hotel and had great service and a good room.
Rooms were Dirty used bandaid with blood on floor in bathroom in first room someone else's clothes in drawers of second room. Restaruant was expensive and terrible mostly frozen entrees heated up. Front desk staff not allowed to recommend other restaurants in the area. Looks on doors did not work.
Good location on the beach. Looks like a nice place $50 pet fee. Rooms say oceanfront but they arent. They are parking lot view. Misleading and hotel makes no accomodations for their errors.
Convenient location, excellent and friendly staff. Breakfast was standard fare - nothing fancy, but adequate. Overall neat and tidy. Room wasn't as clean as we would have liked, but was acceptable.
I was alittle skeptical from the looks out side. But I really liked it here!
For the price we paid, this was a really good hotel. I was impressed by the cleanliness especially. The room seemed to be in good order and was kept up well (no broken amenities, etc.) The continental breakfast didn't have a huge selection of food items. It was still a good breakfast, but a few more choices would have been nice.
Nothing about it. I felt unsafe. It was the only place with per diem rate $83/nightly. The manager was rude. There was no air conditioning. I felt like I was homeless. Horrible conditions. I will never stay there again nor will I ever advise anyone to stay there.
We didn't expect much, but we were caught off guard when the heater didn't work, the light above the sink was broken, the clock didn't work, and the smoke detector was MISSING off the wall.
overall fair facilities for the town and type. Didn't like the switching of prices at checkin and having to call customer service to honor price. Just honor it.
The room was clean. Really frustrated at how difficult is was to connect to wifi and then when connected it didn't even work. We asked management about it and they said to "just keep trying" we stayed for 2 nights and were connected but couldn't view anything, even emails.
OK location across street from okay restaurant and harbor. The toilet was loose on the floor and the toilet paper roll holder was falling off the wall. The wifi didn't connect properly. Staff were less than friendly or helpful. Breakfast was marginal.
Very dingy would not stay here again
I would stay there again Fans in the summer time would be nice
Room was clean and private. That's about it. Pretty basic not bad not great. Pizza Hut and liquor store across st. You'll need them. Pizza Hut open until 11 Lots of trash in corner of lot. It will do if you're trying to save
Nothing Bed bugs
The service we received was great. The price was really affordable, and it was great that we were able to get a room at the last minute. Their recent remodel looks great, and very warm and inviting. Bathroom is really small. Odd paint choice for the bathroom as well. There was one night where some kids were running around, banging on doors and being loud but it got taken care of really quick.
Pool, great location, room had a fridge and freezer, microwave. We just hung out on the beach then warmed up in the hot tub. Would recommend this place and stay there again . There was no "do not disturb" sign so every morning we were woken up by the room attendant banging on the door, I don't think she could hear me say "we're fine, thanks" so more banging while I ran around for clothes to open it and tell her. It wasn't super early, but I'm up all night due to work so I'm not a morning person! But they were friendly when I opened the door and just asked for a coffee serving refill.
The staff was very nice and the rooms were clean and we could use the indoor pool even though it was storming