Contras: Bathrooms in some rooms are not working perfectly. Some Windows still old let Mosquitoes go into the room. Internet connection is offent stopping and not as fast as it could be.
Prós: Their buffet... and the pool side is serene
Contras: My toilet handle was bad and some of the stafffs cnt speak english
Prós: The terras is perfect
Prós: Nice swimming pool and terrace overlooking the Laguna. Rich breakfast buffet with yummy French pastries. Great food at in-house restaurant including Lebanese specials. Rooms comfortable with large bed...
Contras: No water boiler in rooms and limited supplies in mini bar.
Prós: From walking into the reception, checking in to getting up the room was a pleasant experience. Also discovered the Benin Tennis Club which was a 2 minute walk away. That gave an extra plus to the ...
Contras: On Sunday night the restaurant had limited options if you were not having the regular Sunday night buffet. However the waiter allowed me to have half a buffet, which was a compromise.
Prós: The personnel in the hotel were very friendly
Contras: I don't like that the price of the room was not incluiding the breakfast and the cost of the room is not cheap
Prós: The idea of the buffet... although I wish it had more Lebanese food than what was served. The pool and the gym were also great
Contras: The receptionist (male) was very rude the first day when I asked him about the wifi well as one of the waitress (male) at the restaurant. But, the stay became better the following days.... because of ...
Prós: Great breakfast buffet. Nice Lebanese food. Staff wearable to speak some English.
Contras: Air con was noisy and not that great so i just slept with the window open, would have been good to have insect net over window.
Prós: Very comfirtable rooms, new and clean, great pool, beautiful terrace and restaurant. The staff is extremely friendly and helpful. I was very, very impressed with this hotel, spent 5 nights and was ...
Contras: The light switches are located behind the pillows in the bed, everytime you move your pillow, the light turn on.
Prós: Its a nice hotel, with a lovely sea view and pool side
Contras: Its very expensive and the meal is not tasty at all.
Prós: Restaurant is very bad,all food is uncovered and flies lie on the food .Breakfast is very poor,and can not be compared with any other 4 stars hotel around the world.
Contras: Location,restaurant,and view
Prós: Extremely neat hotel. The staff were friendly and helpful. A plus is that they also speak English (though maybe not too fluent) in a Country where French is the official language. This came in really ...
Prós: Staff is very keen in helping you. Rooms are very clean and comfortable bed. Fantastic operations manager really trying hard . If it was not for Mr Richard we would have not stayed in 4 rooms for 2 ...
Contras: Gym is very poor.. Service is unknown, but already getting better.
Prós: Terrible Hotel and not even a 2 Star Hotel. Front Desk Staff were completely incompetent and the whole place was a rip off to charge as much as possible from a guest.
Contras: EVERYTHING could have been better. Terrible Hotel and not even a 2 Star Hotel. Front Desk Staff were completely incompetent and the whole place was a rip off to charge as much as possible from a guest...
Prós: Comfortable hotel with high level services. Excellent restaurant and breakfast. The staff were always helpful and kind.
Contras: The SPA was not available during the stay.
Prós: Clean and comfortable
Contras: Breakfast, wifi dropped out and lack of English spoken.
Prós: The room was quite comfortable. The staff were helpful and the wifi was also really good.
Contras: The buffet offering at breakfast was quite slim.
Prós: Great customer service from 1 staff
Contras: Slow response from other staff. 2nd bed in suite not same as on the website.
Prós: The room is really confortable . The staff is very friendly and careful . The hotel is calm
Contras: Breakfast need to be improved for a 4 stars hotel : average quality , little choice .
Contras: Horrible food, terrible service, Wi-fi was not working, room was not clean...I got feels. Worst choice ever.
Contras: The smell of humidity and dirty carpet. The quality of the food is not for a 4 star hotel.
Prós: staff were nice. Hotel was good for Benin
Contras: WiFi was worse than any other Hotel I stayed at in Benin by far. This is the 3rd hotel I have stayed at. I have not experienced this slow and inconsistent internet in any of the 20 or so African ...
Prós: The room was comfortable and the staff were very friendly.
Prós: Everything about the hotel is good . It really worth the value.
Contras: The price we see on the internet at booking.com was not what they charged our card when we are making payment on arrival. And it really painful . Thanks.
Prós: Nice environment and helpful staff
Contras: The exchange rate used to book the facility wasn't correct as I had to pay more than budgeted
Prós: The staffs were amazing, especially the front desk... Bonded well with Authur, laetita and fatimou. They were an absolute delite. The food was okay, breakfast was a feast. The hygiene level was ...
Contras: No tea/coffee making facilities in room or fridge.
Prós: Breakfast could be little better
Prós: comfortable bed. good view, very nice garden. expert stuffs.
Contras: there wasn't refrigerator in the room.
Prós: Friendly hotel
Contras: No restaurant, Wifi to improvre, poor business center
Contras: Breakfast ( not that much)
Prós: I liked the breakfast spread! Delicious. I also.liked the extra effort by the staff to communicate in English whichever is the their first language.
Prós: Location is good and quite
Prós: Love the bed vey much,very comfort. Clean and nice room, even the bathroom. Good location.
Contras: There are no 'big meal' at the restaurant, we have to go to Novotel the neighbour hotel to have lunch and dinner. And the novotel only provide buffet, very expensive.
Prós: I like the hotel location as it is close to the beach.
Contras: The should have more English speaking channels as some of uss don't hear french. Also they should provide fridges and toothpastes in the rooms and also post the right rooms on their site as ...
Prós: Timely and rich breakfast at 4 am for those who observe Ramadan.
Contras: Virtually no room service, they do not even keep water to drink for the customer, nor they arrange it after 10 pm. I came to room at 4 pm. slept off... woke up to understand there was no...
Prós: Nice view. Few staffs are nice
Contras: Front desk officers need to be more welcoming. Wifi and Hotel needs upgrade also.
Prós: Quiet area,only positif thing.
Contras: Too expensive for nothing ,almost everything was broken in the room , bathroom was not functioning , tv broken ,mosquitoes in the room all in all it's not worth the money.
Prós: the pool area - although I have doubts about the cleanness of the pool
Contras: the staff absolutely not helpful (won't even let me make a phone call on a Beninese number); the breakfast with pastry from the day before; very bad Internet connection (very unstable); no TV in ...
Contras: Everything and this is not being sarcastic. I need total or partial refund for this booking and will send an official request. But for the purpose of this rating, please note the following: 1-I have ...
Prós: Good location, but poor service
Contras: Only Few TV, channels ,no English Channels ,no variety Simple room beddings , breakfast was below standard.
Prós: Good space
Contras: Decor very tired
Prós: Nice swimming pool, but not very clean.
Contras: African way of life. Don't expect much of this hotel. Noisy air conditioning. Poor light in rooms and everywhere, poor internet conexion in rooms.....
Prós: Good air conditioned rooms. Good security and nice swimming pool
Contras: No English Channels on the TV, Poor English speaking staff, No laundry in the hotel. No POD for payment. No value for money
Contras: some rooms need a renovation. For instance the washrooms was very bad, a room's mosquito net was torn. Please renovate the place to keep it in shape to stay competitive. Thanks
Shuttle de/para o aeroporto
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