We weren't too far from our destination hiway Staff was not informed and somewhat rude. Could not get them to understand my concerns.
The room smelled like chlorine, the A/C did not work, there were stains on the sheets, the carpet was sticky in some spots, the room was halfway remodeled, there was a tick in the shower. HORRIBLE!!!
Friendly staff. Some construction was going on creating noise. Recliner in room was very old and outdated.
Very clean and easy access. The pool left much to be desired, no towels and could use a little upgrade.
breakfast, locaton ongoing construction sounds
Neat, clean, friendly staff, nice pool even for the wee ones no
They provided both breakfast and dinner with wine or beer. The hotel was in a remodeling stag and need updates especially at the front entrance where there were fake plants. Some real flowers in the planters would have been much more pleasant.
Location A/c didn't work
The staff were very friendly and helpful. It was easy access to the freeway. The hot breakfast was nice. The shampoo was missing out of the bathroom container. The lights between the beds had a defective switch. The noise traveled more than I remember from last year and you couldn't clear your history/personal info from the business computer.
The staff was great, very friendly. There was a small empty Fireball bottle on our floor near the trash upon arrival. Also tyne room had all of the baseboards ripped out and a large piece of carpet left unfinished. Very disappointing.
Location Dinner Breakfast Lot of construction
Very accommodating to our needs and staff was very informative and helpful ...good friendly either professional and or family orinated hotel...enjoyed it very much will most definitely stay again Ac didnt work in first room but they did move us to another room
The pool, the hot tub, the location, the breakfast, the rooms, and the staff were excellent. The towels are like sandpaper
The room had a great view of the mountains and the Jacuzzi tub amazing The floor was coming apart in the bathroom and the marble by the tub was cracked badly pinched foot
I like the customer service. Jonathan at night and Teresa G were very friendly. I didn't like the stay, the beds, the closet size continental breakfast room, the rooms. For the money, I expected way more but I was happy they allowed me to refund my money. I checked out early due to my dissatisfaction. Will never stay at a Days Inn in the future. Also, the presentation of the staff. Walking up to the front of the hotel, one would be confused as to who works there.. From tshirt, scarfs on their heads while working behind the front desk to sitting right outside the front office smoking, very unprofessional when you are trying to obtain customers and want them to return.
When looking up affordable hotels on Kayak, most of the reviews for other hotels were very negative, saying the rooms were dirty, and all sorts of negative stuff. This place was very clean, staff was very nice, and when I showed up the bill was $20 cheaper than what Kayak quoted me. I would highly recommend staying here. No cons
Breakfast was tasty, rooms comfy, pool and spa nice, staff helpful.
It started at check in with the front desk clerk rude that I was there at 3:30pm and check in was 4pm even though Kayak's website said check in at 3pm. The room was filthy. Dirty bedspread and down right disgusting. At 10pm we were awakened by the person upstairs stomping around their room for 2 hours then again at 3am. It was like the walls were paper. Horrible stay!! Would never stay there agin.