Contras: I'd rather the sink and mirror be in the same room with the toilet.
Prós: Bed comfortable and room clean. TV good. Room modern with charging points. Reception staff very good.
Contras: Breakfast very poor. Food was not nice and didn't like having to use plastic cutlery. Seating area for breakfast was not a pleasant area. However the lady serving was friendly and helpful. ...
Prós: Most comfortable beds and pillows I have had so far in a hotel , and I have travelled the world. Staff was friendly and courteous. Would definitely stay at this hotel when I visit this area again.
Contras: No complaints
Prós: Centrally located. I was in town for softball games. I didn't have to travel far to get to them.
Contras: Nothing stood out.
Prós: Liked being on the first floor. Like the way the way the bathroom was set up
Prós: Room was clean and staff was friendly. Breakfast was a awesome and a nice surprise.
Contras: Some construction going on so that wasn't nice.
Prós: Very friendly staff
Contras: Thin bedroom walls
Prós: At least the room was clean
Contras: My reservation was completely wrong. I booked a room with two queen beds. I got a room with one king bed even though the RSVP was for 2 adults and 2 children. Meaning my children had to sleep in bed...
Prós: I a. Always happy here at this location - the staff is always accommodating and very friendly- the ladies who were working the continental breakfast were so nice and very professional - everything was...
Contras: I think the towels for the pool area should be larger
Prós: the beds were very comfortable. Breakfast was good with assistance if you needed it and the staff was very helpful. the accommodations were very clean, checking in and out were easy. didn't get...
Contras: A hot tub or Jacuzzi would have been nice.
Prós: Parking great breakfast good
Contras: Floor need vacuum not enough change and washing machine broke
Prós: The hotel staff at the front desk, was very friendly and helpful. I had forgot my toothbrush on my trip so I called the front desk to ask for one, not even 2 minutes later a staff member was at my door with a toothbrush and toothpaste. The hotel and rooms are very clean, and convenient to several breakfast and dinner options.
Contras: I had placed a do not disturbed sign on my door and asked for no room services for the day since I would be out. I left several valuables on the bed along with some expensive shopping items including a ring, watch and some clothes. In the bathroom I left my prescriptions( which 2 of them were narcotics) . Room service still entered my room while I was away, they removed my items from the bed and placed them on the desk and my medications had been moved as well. Nothing was stolen, but this made me very uncomfortable. If I requested no housekeeping, and I place a do not disturbed sign on my door that should me we don't need your service please do not disturbed. That was not the case. Management was nice about it, but just kind of have the attitude of oh well ( in a nice way ). The hotel is a non-smoking hotel which is nice, however if you are a smoker like myself, they do not have an ashtray or bench or designate smoking area, I asked a staff member and she said to just smoke anywhere outside. Also if you have a bad back like myself, the beds might not be a good option. My partner who does not have back problems was fine with our bed. Other then that, the hotel was nice and clean, and friendly staff at the front desk.
Prós: It was closed
Prós: WONDERFUL STAFF!.CLEAN HOTEL.VERY COMFORTABLE BEDS.EXCELLENT BREAKFAST.GOOD POOL.
Contras: NOTHING TO COMPLAIN ABOUT!
Prós: The clean rooms, the continental breakfast, the business center, and the convenience of other businesses within the vicinity of the location.
Contras: No covering in the pool area. Very hot. Even made swimming uncomfortable.
Prós: Location is great. Room was very comfortable. Every choice you could want for breakfast.
Prós: I like the pool and that it was peaceful there
Contras: The smell and taste of the water
Prós: bed were really comfy, staff friendly and helpful, breakfast awesome, loved those pancakes
Prós: The location and attention by front desk
Contras: Coming and knock at the door even though we had the not disturb card at the door.
Prós: Hotel maravilhoso que fica em um condomínio. Ótimo Custo beneficio.Lindo complexo de piscinas. Apesar de distante do centro de Orlando, oferecem transporte para os parques da Disney e Universal.Tem ...
Contras: O restaurante Loretta oferece boa comida , mas deixou a desejar no tempo de espera para delivery: mais de 2 horas! O fato também aconteceu quando comemos uma pizza no próprio restaurante.Poderiam ...
Prós: The breakfast was ok
Contras: Rooms need microwave and refrigerator!
Prós: The place was clean, friendly staff, the pool was entertaining and great for the kids
Contras: Complementary breakfast was only until 930 am, it could have been till 1030am so the kids could sleep more. Also the check out was at 10 am, instead of 11 like every other hotel.
Prós: Staff was great.
Contras: Old property, could use up dating.
Prós: No mini fridge or microwave in room.gets over crowded for breakfast
Prós: Big Kahuna Tiki Hut. Great drinks and food by the pool.
Contras: No Fridge in our room. Not advertised as such but would have been nice.
Prós: Great Breakfast! Loved that they had shuttle service to Disney!
Prós: Had lots of fun activities and many things were free of charge.
Contras: A few attractions in adventure park were non operational and breakfast was pretty much the same every morning.
Prós: Clean, spacious and conveniently located
Contras: Need to pay additional for activities at the property
Prós: The place is fantastic
Contras: When i arrived to the property I was thinking my self this is unbelievable
Prós: Clean, great value for what you pay. Friendly staff. Decent breakfast, great house keeping and helped with free toiletry. AC excellent and awesome smell in the main lobby. Ample parking, close to Magic Kingdom, about 14 miles away which is roughly 20 minutes away. Reasonable distance from attraction.
Contras: Hot water will be hard to get around peak times 7pm-8:15pm. Free Child water park was under construction.
Prós: Breakfast was good. Transport to Disney Parks was free but you have to sign in day in advance otherwise it will cost you. Rooms were cleaned daily and towels were changed.
Contras: However employees were not checking if something was missing in breakfast like bread, milk or coffee. For few more questions I heard 'I don't know' which was basic hotel knowledge. Danny ...
Prós: It was close to disney world
Contras: The bed was uncomfortable, the sheets felt sticky and rough. The room smelled like mold.
Prós: We liked everything about this property. Requested an accessible room and was very pleased with with it. I searched online for many days looking for an accessible room with 2 queen beds near Disney ...
Contras: Only thing that could have been better was the shower. It was perfect for my needs which was hand rails , level entrance and a shower bench but person who needs to transfer from wheelchair would find ...
Prós: The lady at the desk was very nice
Prós: Employee's service
Contras: The hotel needs some restaurants around it
Prós: ONLY THING I CAN SAY GOOD ABOUT THIS IS THE CABLE AND BREAKFAST...
Contras: FACILITY IS OUTDATED, ALL THE EQUIPMENT IS SECOND HAND FROM OTHER HOTELS, GOD KNOWS HOW OLD THEY MIGHT BE, BATHROOM LOOKS LIKE SOMETHING OUT OF AN OLD PRISON. WILL NEVER COME BACK...
Contras: bookeda handicapped room, no bars for toilet, no bars in shower, hust junky shower chair, so low had to get help up from my wife, sidewalk not cut for handicapped, afraid of falling
Prós: Da limpeza
Contras: Hotel ser antigo. Necessite passar por reforma. E também geladeira funcionando com nada dentro, nem água volt
Prós: owners where very very courteous!
Contras: Most everything
Contras: This should be a 1 star hotel. Toilet was broke. The bathroom was small. The door almost hits toilet when open and close door. Found a comb on the sheets of the bed.
Prós: The room was clean and smelled clean. That was the most important thing.
Contras: The bed was very soft, too soft. The door knob on the bathroom door was loose. I was afraid I would get stuck in there. The toilet was very low and the water level high. That could be a problem, if...
Prós: The staff was very friendly and helpful. The bed was clean and comfortable. Free breakfast was very good.
Contras: I took my bathing suit hoping to swim after playing golf. The water was murky and there was green algae in the pool. All the grass around the pool was dead.
Prós: The beds were very comfortable
Contras: The room smelled extremely musty. We had a few german roaches in the bathroom.
Prós: the property is but we really need bredfast in the morning right there in the hotel
Contras: everything just was fine
Prós: It was okay, not too bad.
Contras: A little out of date, but okay.
Prós: The cost is the only thing.
Contras: Cleanliness, age of property needing up dates, no where to have an adult beverage after 9 pm, room smelled of moisture, would not walk on carpet without socks on, check out counter person slow to ...
Contras: Mold on chair in room. Rooms smelled and wasn't clean. Housekeeping didn't come until 6:30 pm the second day
Contras: the room had a musty odor
Prós: Rooms were very clean. No sign of bed bugs or roaches. Located right on the highway.
Contras: No security, cameras or otherwise.
Prós: The location was great for our event and there is even a winery a few miles down the road. The staff was very accommodating to our needs.
Contras: There was something missing at the breakfast menu it was to bland.
Prós: The selection for sur- charge,recent change, no more free contentinental breakfast any longer but it too bad price for breakfast , free coffees anytime.
Contras: Frig and microwave were provided on request. Clean, beds were awesome and comfortable.
Prós: Breakfast was great!
Contras: We were moved from one room to another because the bathroom had pubic hair on the floor and we felt very unsafe , there was a man sitting on a chair outside looked like he was doing drugs or even like a drug deal was going to happen soon, really made my sister & I feel very unsafe, Ten when we got to the new room in the front of the facility that room had a dirty sink we just stayed and dealt with it.
Contras: The telephone in my room was not working.
Prós: The price... and location access to the two major routes in Clermont. The staff was very accommodating and helpful.
Contras: The money that was used to build this facility was apparently used for the hotel facade. Your VERY basic double bed (real suites have other bed options), shower, refrigerator, microwave, air-condition, electric and running water that's pretty much it for a guest's comfort.
1,This facility is like staying in "High School dorm"
2. A real suite has a couch. The room has a desk and two stacking banquet room chairs.No table lamp; bright overhead light only. We purchased hand towels (only wash cloth/bath towels avail) and lamp.
3.If you want fresh towels the maid does not change you room, you have to put your towels in a laundry basket, take them to the front desk for clean towels.
4. If as much detail was spent on the inside of this hotel as the outside this would be a fantastic hotel. Very Very very "SADLY" it is not.
Prós: Friendly staff and convenient location away from busy Orlando
Contras: The bed was terrible! It was very thin on a metal spring frame. My back hurt every morning because of this.
Contras: Cleanliness and staff
Prós: The bed is super comfortable.
Prós: Outside of building looked good.
Contras: We had to call for assistance in checking in, the guy told me he was on break and we had to wait 10 min for him to get back. Once he arrived he never said hello, welcome or anything inviting just what...
Prós: Staff was decent to talk to nobody was rude
Contras: Wifi is junk. Takes about 30 minutes to bring an email through. Paid for premium wifi for a week but wasn't any better.
Prós: Price..staff was helpful
Contras: Room smell like trash..beds were unformfortable. The were supposed to clean the room once that week never done. They had to change my sheet when i arrived becuase it was bloody. There were cockroaches...
Prós: location to where we needed to be
Contras: no breakfast someone had been smoking in elevator- asked for wake-up call, was told we don't do that , you have a clock in your room (clock didn't work)
Prós: TV displayed HD channels. Bed was surprisingly comfortable.
Contras: No lamp in the room, only stark overhead light. No glasses or cups; plastic or otherwise. Feeling of bad college dorm with tile hall floors, stark lighting, no amenities and dirty feeling.
Prós: Staff friendly. Safe.
Contras: Left two days early but was not offered a refund. Told this was 'policy'. Ceiling lights in room were garish. Need ability to tone down lighting in room. Remodeling in room above kept me ...
Contras: Room was very utilitarian, no cleaning was done the week we were there, no linens or towels changed. Had to empty our own trash cans and take them to the dumpster.