O quarto era bom. No restaurante, teve um dia que fiquei 50 minutos esperando por uma mesa, sendo que haviam mesas livres e que, segundo informação do restaurante, estavam reservadas. Porém, quando sentamos em uma mesa para jantar, ficamos bastante tempo no restaurante e todas as mesas ditas 'reservadas' ficaram livres durante o tempo em que ficamos no restaurante. No mais, no dia em que íamos embora, pedi que me acordassem às 4 da manhã, porque meu vôo saía às 6 e meia. Liguei na recepção, pedi que me acordassem, porém não fizeram isso. Em resumo, acabei acordando quando o taxista que ia me pegar chegou no hotel (4:40). Outra coisa foi uma informação errada que me passaram na recepção, sobre o horário em que um determinado shopping ficava aberto.
do tamanho do qrt nao
O tamanho da suite foi surpreendente, especialmente considerando a diferenca de preco com o quarto standard.
Do preço/qualidade oferecido pelo booking.com. A suite lounge extraordinaria para recepção de pessoas e amigos Serviço do restaurante para jantar demorado.
O fácil acesso aos passeios. As refeições variadas e bem servidas.A boa localização. A atenção dos funcionários.Facilidade de agendamento dos passeios via hotel.
O quarto é muito bom, amplo e agradável. A localização é boa, fácil de se deslocar para os principais pontos de atração da cidade.
O restaurante e do atendimento dos funcionários. Sem comentários
Infelizmente sim. Eles diziam que todos os quartos tinham uma vista para table mountain. Mas infelizmente não. Eu xtava no sexto andar e não havia vista nenhuma. Foi uma Pena. E as senhoras do house keeping acordavam muito cedo ao fim de semana. Mas foi optimo o resto.
Gostei do staff! São super gentis, educados e prontos para ajudar.
da casa de banho no quarto, da maquina de cafe no quarto, do pessoal atencioso e simpatico e do lounge executivo no 19º andar. deveria haver uma brochura no quarto explicando melhor os serviços do hotel, como o lounge executivo.
A simpatia dos funcionários, os serviços disponíveis e a relação preço qualidade dos mesmos e o pequeno-almoço no 19º andar com uma vista fabulosa! Simplesmente fantástico.
Adorei o relacionamento com o cliente, e a importancia que o hotel da a este. No acto do check-in, poderia ser dado a possibilidade ao cliente de sugerir ou optar por alguns extras, ou particularidades.
O hotel tem internet wireless free nos quartos e nas áreas públicas, uma van (free shuttle) a cada 30 min p/Waterfront, funcionários cordiais e educados, parada de ônibus vermelho de turismo (Hop in, Hop off) em frente ao saguão, estacionamento gratuito para os hóspedes e café da manhã maravilhoso incluído. O último andar tem um restaurante concorrido e uma área de spa com hidromassagem, sauna e piscina, além de academia com personal trainer. O nosso quarto era amplo, tinha uma vista extraordinária de Waterfront, um silêncio absoluto durante a noite, TV com canais a cabo e, diariamente, a camareira repunha 2 garrafas de água, balde de gelo e barras de chocolate de cortesia. Este merece nota 10. Solicitei um balde de gelo com 2 taças de espumante numa noite e até hoje não fui atendido.
Gostei da estrutura do Hotel, tem um hool muito moderno, e o pequeno almoço é bem diversificado. O spa é optimo gostei muito .
O serviço em geral e excelente.
era uma apt acolhedor nao havia nem uma bebida no frigorifico
Atendimento e acomodações
Cortesia no atendimento. Tamanho do quarto e utilidades disponibilizadas, especialmente na cozinha. O hotel é realmente um pouco complicado de ser localizado e a suite ficaria bem melhor se houvesse porta para o banheiro.
O conforto do quarto em que fiquei e a hospitalidade dos funcionários.
Incrível, funcionários simpáticos e atenciosos O jantar no restaurante Mint foi apenas ok
O café da manhã foi excelente e a equipe é incrível, especialmente o concierge. Os banheiros têm janelas para os quartos acima da banheira... por quê?
The service was great. Nice people....Good location. They have a free shuttle service for a 3km radius. The Rbg grill restaurant and the one one the roof had some great tasting food on the menu. We were in room 505. The toilet had a bad odour. Additionally, the A/C wasn't working on the first day but we didnt worry much because it was cold outside. They fixed the A/C on the second day but it again stopped working on the last night of our stay.
Close to conference centre, affordable off street parking, free internet, nice breakfast buffet, quiet room. One international power point provided. Some obvious missing features -- no iron in the rooms, no soap or moisturiser, and yet premium international prices for a Cape Town location. The internet required daily renewed login which was a little annoying. Twin-share room was rather small, only ~25 cm between the beds. Only one chair in the room. Only total two spare power points. Our water bottle kept disappearing and re-appearing depending on the day.
The lights wouldn't and air conditioner wouldn't work even with the key card
The hotel is 5 minutes from the conference site where our conference is held. This is what I like the most as walking in Cape Town is not extremely safe after dark. It is not close to many attractions but it was okay for me. Other than that, services and staffs are reasonable. I did not get a chance to stay at other hotels in Cape Town so I can't make a fair comparison.
Location is perfect for the full Cape Town experience and staff could not have been more helpful or friendly. Rooms are very comfortable and clean and hotel felt very safe. They also have a sister beach club at Camps Bay which is complimentary and a fantastic added bonus to an already superb hotel and holiday experience
Great service good breakfast Very minor but felt being charged £7.20 for 4 small waters at breakfast was not correct
excellent staff and rooms very good spa not really finished when we arrived. Pool small and not always useable due to wind. Did not get mountain view from all rooms as promised
Ambience, accessibility to the essential needs such as shopping, restaurants, None
Os quartos são bonitos com vistas fantásticas. O acesso ao ginásio era ótimo. O WiFi era terrível!!!! Se você precisar de acesso confiável à internet, não é este o lugar, o sinal é pobre, o acesso é difícil e limitado. Se isso fosse corrigido, o Madela Rhodes seria um hotel espetacular.
Stephanie - the check-in / front desk staff was very helpful in offering advice on activities to do, how to do it cheaply and the best means of getting around Cape Town. The rest of staff were also very helpful and friendly. The free breakfast was excellent quality and tasty. Location: close to the yellow bus stop on the hop on hop off tour which made it easy to get around Cape Town.
location relaxation / sports facilities would be a bonus
Staff extremely helpful with good house keeping service. very comfy bed. Room 203 (superior) needs good layer of fresh paint and the bathroom mould and insect treatment. Also mini bar has to be defrosted and checked regulary- you are greeted with iceberg and rust rings from cans. It seems that the drinks were there for long, long time. Maybe this is some sort of South African thing but it's very difficult to get stil water in mini bar.
The Grand Daddy is a "funky" hotel housed in one of Cape Town's beautiful old buildings right on the hip Long Street, that gives the choice of staying in a normal modern hotel room or for the more adventurous - a genuine but refurbished Airstream caravan on the hotel's roof. We did both, but decided to swap the caravan for a proper room after one night because we wanted a real bathroom and because there was a funny smell that probably came from undrained water stuck under the camper. Apart from the caravan village, the roof also has a nice outdoor bar and a space that alternates as music stage, dinner party space and outdoor cinema showing great old American b/w movies. Very nice! Pretty good restaurant on ground floor. Friendly confusion A little TLC wouldn't hurt to bring standard back to what it probably was when the hotel opened. Tiles in caravan bathroom looked a bit sad. Bad smell outside caravan. Glass door in room made terrible racket when swung open or shut. Wireless internet was extremely slow and a waste of money. Breakfast was not included in price and seemed to cost differently every day. Windows in Sugar Daddy Suite faced brick wall full of bird poop. Would have expected a view for that price.
Good location, nice breakfast bar, friendly staff, overall good value for money, would recommend it. The bar closed too early for City dwellers. 10.30 for last orders is not cosmopolitan.
The staff was friendly and service efficient. Food, great! Got an upgrade to a suit and could comfortly entertain family and friends.Central in town and close to all the hot spots. Thanx for a great stay.
we enjoyed the stay in the trailers on the roof for two nights, just not the place to take kids. No privacy. parties till late. Targeted for age group 18- 25 years age group. very loud and hectic. But a great experience. the bed was too small in the afro punk trailer . No privacy on the roof ,not very secure with anyone and everyone walking around the trailers and trying to look inside. We did not feel very safe. No safe to lock valuables away. Not notified in advance of parties and shows on the roof.
Excellent location, walkable to most major attractions. Freindly staff no issues with early and late check in/out.
I liked the modern decor in the old building with the antique elevator, up to date modcoms, e.g. free internet via Apple computer. I also liked the originality of the themed Airstream trailers-I stayed in John & Yoko and enjoyed reading the books that were there etc. Food in The Cafe is good. A bit noisy in rooms above Daddy Cool..
It was memorable and quirky The service was bad and the caravan decor is a little crappy. It is falling apart and not worth the r1000
Helpful staff Noise ++++++ - the hotel is located above a nightclub, surrounded by bars and opposite a backpackers on the only party street in capetown. Do not stay here unless you intend to party and be the last in bed each night a sunrise!
After having stayed at all category og hotels for 30 years; this is the most pleasant receprion staf ever. A bit noice from the street, bars and trafic. Hope some will be better after consruction work is finished
Perfect Hotel, good location. Situated on a very loud street where security is an issue. Surroundings (aka streets) are not well maintained. Be careful at night.
Great view to Table mountain from the hotel room.What a way to wake up!A bit noisy from the street,but with earplugs,you won't notice.Restaurants,shops,museums etc in the neigbourhood.
Nice room and nice service A little bit noisy : the windows are too thin to block all the noise from Long Street which is noisy street at night
Great location, great design, amazing rooms.....in other words: perfect! Breakfast is poor....you don't understand if the "breakfast included in room price" means continental breakfast or all inclusive, since the staff is handing a menu with prices.....another thing, we came to have breakfast an hour before the official breakfast end time and there was almost no food available....
The room (602) was absolutely beautiful with the most stunning view of Table Mountain. Staff were very helpful and pleasant. The garage parking included in the price, was much appreciated and an added bonus when you compare to other hotels parking situations. windows urgently need a wash (on a more regular basis at least) and the shower door did not work (room 602) - a fault from the installers - which the hotel staff should have picked up on a walk around when building was finished. road was very noisy.
In trying to create a balance on all the above points, lack of sleep can lead to murder..... I loved every thing about the hotel, except the unassuming, hidden noise factor that takes over from 11pm -4am every day. Please sound proof the window area.
Contemporary style and location right in the centre. Breakfast is just superb with a special for their yogourt and cooked plates. Staff utterly friendly and accomodating. Cleaning ladies very helpfull. Being located on Long St with Bars and Restos everywhere, it is pretty noisy at night. However on the 5th floor it gets fine. Otherwise room was beautiful and overall hotel is great.
The hotel is well decorated but dirty, hairs in the bath etc. The location is shocking, it's extremely noisy (Sunday night clubs go till after 4am). We left after 1 night as we had no sleep, and were very disappointed with the hotel and how our problems were dealt with. Everything
Localizacao do hotel e o ambiente, muito mais tranquilio do que os dos grande hoteis da redondeza
Um apartamento grande, com bastante espaço e bom gosto.
Localização e conforto. A falta de um serviço de room-service após a 22:30h.
Grandes salas de tamanho Os travesseiros
Conforto e espaço
great location within a ten minute walk to to the waterfront with many great restaurants. Rooms were smaller than expected, but adequate. Internet service was slow and some time "hit and miss". Food service at the pool side bar and restaurant were either very good or very bad depending on the service person attending to your requests. A shout out goes to Darron, wait person who was the best.
very central location in a decent clean hotel at a fantastic price.
Staff very helpfull and pleasant. Rooms a little more ventilated.
The situation of the hotel was very convenient as we were booked to travel to Johannesburg on the Shosholoza Meyl Premiere Class Train the next day. We needed to deliver our vehicle to the station very early in the morning.
This hotel is not up to the general standard of most hotels in Cape Town. Service was very poor, the amenities did not work, the parking system for vehicles is highly problematic and essentially the hotel needs a major overhaul. The toliet was not working, The staff werfe rudhe
The staff where nice
The people there were great enjoyed every bit of my stay