Prós: Its a great location. The decor of the rooms is very nice with a understated nautical theme. The pub is lively with a good selection of food and drinks.
Contras: When I first arrived, I was early, I went in to register my vehicle for the car park and ask if i could get into the room early. There didnt seem to be anybody on check in although 2 members of staff...
Prós: Excellent choice of breakfast . Reception staff very friendly , nothing was too much trouble.
Contras: Room looked a little tired, it was a twin although the double was far superior.
Prós: Evening meal was very good with a table over looking the marina. Fan provided in the room which was a bonus as it was a very warm day/night.
Contras: Wifi wasn't easy to log on to.
Prós: Lively atmosphere and helpful and friendly staff. Convenient and interesting location. Well presented room.
Contras: Poor lighting and badly positioned mirrors in room. Lack of fish on the menu.
Prós: Very attractive accommodation, with a super comfy bed. Nice little touches like the availability of a toothbrush kit to guests who've forgotten theirs... (Me!) and shoe shine and sewing kits? ...
Contras: We would preferred an earlier check in than 2pm, as our train got us there just after 10am. Unfortunately early check in was not possible. However, the staff did kindly offer to store our luggage for ...
Contras: ..if you love sleeping as if in a power plant, you should book room nr 10 ... haven't slept a wink all night.. what an awful noise coming from the fans or the kitchen air conditioning under our ...
Prós: The food as top notch, the service was excellent, and the view from the room was stunning
Contras: Bathroom lighting a bit dark, so according to my partner difficult to put on make up, the only other item was it would be good to have Air Conditioning in the rooms
Prós: Great staff, very good food, bedroom well appointed and clean.
Contras: Public areas not very clean at all (carpets disgusting). Bedroom stiflingly hot (no a/c), and very noisy despite being g told it was a very quiet bedroom. It was above a chip shop! And also ...
Prós: The bar and restaurant had a great atmosphere. Food was good, so was breakfast. Near the quays was a big plus if you want a run or jog.
Contras: Could do with air con. Window did generate a draught though.
Contras: Room was dirty upon arrival, the room had no air conditioning and therefore was very hot during the day/night and the room was smaller than I would of liked.
Prós: The hotel was convenient for the station as well as the facilities Chatham and Rochester have to offer. Our room was clean and comfortable; and the window provided good views of the Medway and ...
Contras: Although the hotel was mostly quiet, it has at least two rooms available for parties; one was immediately beneath our room. On our first night we had to ask for the music to be stopped at 00.15; on ...
Prós: Everything ,breakfast fantastic
Contras: A small packet of biscuits to go with my morning teaperrrfick
Prós: The bed was comfy and the view was nice.
Contras: The price for 1 night was a bit too much
Prós: The reception staff were excellent and helpful. The bar staff were good. Catering staff in the morning was a little chaotic. Car parking was easy. Location is brilliant, easy walk to shops.
Contras: Rubbish bags left in the hall on level one also the room next door left their dirty tray with food outside the door around 6:30pm in the evening and it was still there at 10am the next morning. A ...
Contras: Very noisy, smells, not clean enough
Prós: Comfy bed and the bathroom was amazing. The staff were helpful and there is a 24/7 reception to call if needs be.
Contras: Considering the price that was paid the room was quite small however cosy. Also there was no free shampoo being offered, this will need to be packed if staying here.
Prós: Frindliness and helpfulness of the staff. Very modern bathroom and comfortable bed.Varied breakfast with food to suit all tastes.
Contras: Rooms very dated and too hot with a broken fan.
Prós: Good size , good lighting very comfortable
Contras: No air conditioning
Prós: Absolutely nothing has to be the worst hotel I've ever stayed in
Contras: There really could of been air conditioning in the rooms I upgraded to a suite and didn't get my bottle of drink and room was ment to be done up it wasn't we had my cousins wedding and the ...
Prós: Staff were super friendly.
Contras: The hotel was pretty dated in the rooms. Kind of a let down seeing as I usually stay at premier inn which is a lot cheaper but much more modern and new.
Prós: Restuarant food was nice but not sure the waiter knew what he was talking about, when I asked him if the Oysters were local , he said yes sir I always check with the chef and these are from the ...
Contras: Bit of a basic room for the £113 we were charged ..NO A/C either rooms and hotel are pretty tired throughout, about time it had a major refurb
Prós: Great hotel staff could not do enough for me . Only thing is if there is a party on in the hotel ask for room well away from it or you and up having no sleep
Contras: Room right by party so got no sleep one night
Prós: Good staff, made sure we had a room away from the two weddings and birthday party.
Contras: All good apart from the price.
Contras: Not exactly east to get to depending on direction of travel - Front parking spaces hit and miss - Had to change room access card 3 times and room was not exactly close to reception - People slamming ...
Contras: Stop refering to my wife and I as guys, my wife strongly objects.
Prós: Good and varied Breakfast Fine Reception area
Contras: Dreadful evening dinner - with very slow service Rooms all need a clock, perhaps a fan as well - and definitely more artwork.