checking out no heating freezing cold, 150 children running wild
We enjoyed the Spa and pool facilities in the hotel. The food was good and the evening meal in the restaurant was good value. Overall the hotel staff were very welcoming and professional. Our family had no issues during our stay.
Staff were friendly Initially said there was no room in main hotel but when we complained about accomadation offered suddenly a room was found for us
Great location for the bosing weekend
The fact that it was out of town. It was very quiet and peaceful and very relaxing. The bedspreads could be a bit more modern. They looked a bit dated.
Had an upgrade frome a family room to a lodge.Disadvantage was getting wet when going over to hotel, but worth it for the extra space. In the lodge there was a dangerous stip of metal sticking up from the floor.Kept chair over it as could have caused a nasty cut to someones foot.Breakfast on website said 7.50 euros we were charged 10.00 for the first night and 9.95 for the second.
the evening meal in the main dining room. bar / lounge area is very small and narrow in comparson to the overall size of the hotel. breakfast not included in the price of overnight stay.
Clean, friendly and staff were brilliant.. I was there for a wedding and the food was magnificent... Breakfast trays left in the corridor for a good few hours..
We had a very spacious room with a great view. the tv was so far from the bed that the remote control didn't work but I guess this is a minor complaint! Also the breakfast was 13.50 which I think is over priced.
we booked breaffy house but were sent to the international sport hotel which is more like an institution then a hotel
That there was a fridge, sink & counter top in our room, ideal for people travelling with children. Confusion in the dining room for breakfast, outside of peak hours. Ordered a taxi from the 'taxi phone line' at reception which never showed up, had to take the car to get to a show we were going to in the TF theatre to avoid being late. They should review this taxi service or provide more than one taxi company's details.
We were attending a show in the sports arena, and were staying in the Woods hotel (connected to the arena). It is ideal to be staying in the hotel while attending the show. The staff were lovely. The fact that the heating was on a timer, to turn on the heating we had to go out to the corridor and press a button on the wall which turned the heating on for 2 hours, this time of the year (the winter) it is really unacceptable to have to do this. Once the heater turned off the room cooled down very fast. Having to go to the main hotel for food inc breakfast. If there is an event on in the arena, the hotel is very noisy, we didn't get much sleep.
Clean modern rooms and quite cheap Newly and only partially opened so few facilitities available - staff not very helpful or particularly skilled
buetifull setting lodge was very run down needed major overhall
Surroundings were lovely There could have been a clearer sign for the International hotel on Road leading from Castlebar. We were not given clear directions where the Sports hotel was when we arrived at the main hotel, perhaps you should be able to check in at the main hotel???
Help received from staff excellent Noise from adjacent rooms quite loud but we were moved after complaint
the room service were rude and 1 hour and 30 mins early with breakfast. items request to room such as towel had to be request several times. other guess were incredible rude and noisey and staff didn't care
Great location, plenty for kids to do The Room was freezing cold during the night time - heat would need to be on during night at tis time of year, esp for kids
Clean room no facilities to eat within the hotel - had to walk through heavy rain to the nearby hotel in order to get breakfast.
My main reason for staying at the hotel was to use the facilites of the leisure centre, in particular the pool. When I checked in on Sunday evening, I checked the opening and closing times of same. I was told the pool opened at 7am, so I went down at 745am on Monday morning to discover the pool wasn't open. Upon checkout I mentioned it to the staff, and the response was that the pool was open at 7am, with no further explanation. There was no apology forthcoming, so as you can imagine I was very disappointed with the staff and the experience in general. I was also very surprised that a hotel of this standard does not provide bar food, but instead a carvery at 830pm on a Sunday evening.