Prós: We loved the view, the food, and the staff. James was helpful in coordinating everything.
Contras: It was very hot in the rooms at night. The fan was not sufficient in making the room comfortable to sleep in.
Prós: Charming family run boutique hotel with personal touch! Soooo much better than a typical hotel...friendly, cozy and unique. Great property with constant breeze overlooking Cap-Haïtien. James and his ...
Prós: Very well organized hotel with the finest overlook to Cap Haïtien. Thank you so much for the great kitchen on my only evening. For your very clean and fine pool. For all the best, what you have do for...
Contras: There is nothing to say. Everything was fine.
Prós: the view of the city, Cap-Haitien, the service was impeccable
Contras: my room was too far from the rest of the premises. I did not need this exercise, walking up these stairs to get to the room.
Prós: The hotel is overlooking the town providing a great view of the area and its beauty of colonial architecture. The owners Leslie, Brenda and Dimitri were amazing and very accommodating. One of their ...
Prós: I'm sure the place is good by Haitian standards, but it is not a 4-star hotel by any means. The room is like in 15$ guesthouse in Asia, plus really nice looking common area. The owner is a very ...
Contras: It is up on the hill, and it can be difficult to get there. Deeply cut my finger by something sharp in the bathroom. They didn't change my towels once during three nights stay. I asked to pick ...
Prós: The Seclusion of the hotel. Once on its premises, the privacy and the view alone make you want to stay and never leave. In addition, the staff I came in contact with is very polite and patient, and ...
Contras: The cul-de-sac leading to the hotel's property only allow for one vehicle at a time. It is not an easily accessible road if you are traveling alone and planning to drive there yourself. You have ...
Contras: Habitation des Lauriers is a good budget option in Cap Haitien. The hotel is located on a steep hill above the main part of the town that is easily accessible by mototaxi. I stayed in one of the ...
Prós: The owner of the hotel and specialle the owners son James made our stay excellent. We contacted before the trip by phone and also later on via whatsapp and it was fast and easy. When we arrived ...
Contras: I could say that I didn't look for a luxury room but there's some small things in the area that could be fixed.
Prós: James and his mother was sI nice. They give you great information of where and what to do. Great driver. Friendly staff. Great hotel.
Contras: Hard hill
Prós: We stayed there while we were on vacation with our in laws. Mr Lesley and Brenda are so helpful and nice. We felt right at home. They always checked on us to make sure we didn't need anything. The whole staff was amazingly nice and friendly. The driver was supper polite and extremely helpful (one of our favorite people there). We will definitely go back.
Contras: The beds weren't the most comfortable,butit's a good value for the money.
Contras: There is no phone in the room. the way manager was talking to the staff in front of guess.
Prós: Beautiful view! Food was great. Staff were helpful. A must see when in Cap Haitien.
Contras: Mattresses were poor.
Prós: Location and views were amazing. Most importantly, they didn't accept Amex and I didn't have enough cash to settle the bill. The hotel was gracious enough to let me leave the country with USD ...
Contras: Internet connection was poor. The room was a bit more pricey than what it was worth.
Prós: The staff was excellent!
Prós: Need to repair the hotel falling apart
Prós: The location and feeling safe was great. The staff was attentive.
Prós: The property was very clean. I would return only for that reason. Clean
Contras: I had to sleep on floor for first two days because my bead was literally on the floor and the mattres was as soft as a marshmallow. So I had to place the blanket on the floor because of back pain. ...
Prós: Pretty garden and nice pools. The breakfast buffet is varied and interesting and the staff are very friendly and helpful.
Contras: They made me wait for 30 minutes to check-in, but that was probably because I reserved on Booking.com on the same day.
Prós: Staff was very nice, very helpful and they made me feel welcome.
Contras: The way the Hispanic guess was treating the workers was very sad, and I wish I had a bigger bed.
Prós: Breakfast included and it was excellent.We had the choice of local food,a more continental kind of breakfast and fresh delicious fruits. You can choose or eat it all.Breakfast is buffet style. The ...
Contras: Internet!!! But that I think is more a problem of the country.Best
Prós: The natural environment of the place.
Contras: Customary service
Contras: The Villa was so it seemed in the middle of nowhere, there were no shops, bars or restaurants with in walking distance. Trying to organize Transport through the hotel was hit and miss. Food menu was ...
Prós: overall good. Clean, nice and quiet location.
Prós: Nice hotel, nice pools. I wish it were closer to town and the beaches
Prós: Very attractive property. Two pools. Spacious clean rooms.
Contras: Internet very weak and not at all in rooms. Wall tile used as floor tile everywhere including on steps, so as soon as there is rain, they become deadly slippery surfaces: caution. We were in group ...
Prós: The property is beautiful.
Contras: I take no pleasure in talking bad about a Haitian establishment as I am of Haitian descent myself, but it is important that they fixed some problems. One shouldn't have to accept mediocrity as ...
Prós: The dining room was lovely, the garden was nice.
Contras: Mosquitoes every corner of the place, there is a water way behind the hotel Full of trash , bad smell... My room was at the opposite area and window to a small street, facing a small bar blasting ...
Prós: The breakfast was amazing. The property was beautiful
Prós: The staff at the reception is very professional and helpful. They know how to address and solve issues as they occur.
Contras: The internet connection is appalling. It drops consistently, the signal is so weak that it makes it difficult to send or open documents. The staff in the restaurant need to be more attentive to ...
Prós: The grounds of the hotel are beautiful. The pool is lovely, the gardens are lush, and the proximity to the Boulevard is very nice. Breakfast was delicious every morning, and the staff were all ...
Contras: I stayed in a room in the older section of the hotel. The mattress was very firm. The bedframe had no box spring and had many cobwebs, a lot of dirt, and a lot of dust around it. The shower did not...
Prós: I love the rooms some of the staff are very nice
Contras: I was very disappointed they still my phone by the desk and I reported nobody never come and talk to me about it I lost all my energy I'm a very good costumer for the.hotel still now I'm very...
Prós: Beautiful! Very nice staff.
Contras: Beds not super comfortable. Also, wifi was spotty
Contras: The shower.
Prós: well located, walking distance of many interesting spots.
Contras: the staff was not helpfully. I wanted to visit la Citadelle and was expecting assistance from staff as how to get there. I was left on my own. I would advise the hotel have at hands some contacts of ...
Prós: I booked 2 rooms I like the fact that they were apartment style and we had more privacy. and the staff was nice.
Contras: they could clean more the balcony of the rooms were so dirty and dusty . I didn't like the fact that I have to go downstairs to ask for something there is no phone in the rooms.
Prós: Amazing breakfast!
Contras: Right by the Sans Souci bus, but not the best location for dinner in Cap Haitien in the evening without a car
Prós: Room was ok
Contras: No water at times bad customer service bad management.
Prós: The Metro Hotel is located outside of Cap-Haitien but you can easily access the city and its historical and cultural points of interest by moto-taxi (250 Haitien Gourd per trip). The hotel ...
Contras: The pinned location on the Booking.com map is incorrect (incidentally, Google Map's location is correct), we were lucky to see the hotel sign along the road since we would have gone to the wrong ...
Prós: Service and quietness
Contras: Lack of hot water
Prós: Reasonably spacious and clean.
Contras: The property is a little far from town.
Prós: The place is good to spend the night. Compared to other places, this is good for the price, however it is very expensive compared with other cities/countries. Our room had a kitchen (with no ...
Contras: Everything is super expensive in this city. With that said, this is a good place to stay compared to how expensive other places are. It is located like 20 mins away from airport or bus station, ...
Prós: Day staff really friendly and helpfull Location of the hotel
Contras: The young night boy who do not speak English, Spanish, or even French Unfriendly and feeling that you disturb him
Prós: Upon arriving I found out that I had to check out the hotel early. I asked for a refund and with no hesitation the manager/owner gave me back my refund. The hotel is located right on the main ...
Contras: There was a lack of communication with the staff for directions and me speaking English only was not helpful at all, but eventually we found it.
Prós: The owner is very friendly, polite, responsible and helpful. He took care of totally organizing our visit, i.e. meeting at the bus station, accommodation, tour to the Citadelle and Sans Souci, city ...
Contras: Actually I liked everything, the only thing that I would recommend is to bring the room description on booking.com in accordance to the actual room amenities. For example, we booked a Double Room and ...
Contras: The room just got painted, TV wasn't working so does the air conditioner. WiFi was bad. I have to leave the room to get a good access. I have stayed at Imperial before but this experience has been...
Prós: I don't like nothing...
Prós: Friendly staff, lots of smiles, great food, clean swimming pool, close access to bus station.
Contras: The televisions were very nice and appeared to be fairly new, however, in two out of our three rooms the T.V.'s did not work either night of our stay. With children this was a disappointment...
Prós: The staff were extremely polite and worked as best as those could under the specific conditions. The bed was very comfortable.
Contras: The rooms weren't the cleanest, the shower barely had any water, there was a leak in the ceiling, the sink had hair stuck in it and had a scent, the lights were very dull and only one worked in ...
Prós: Very easy access, very welcoming staff, good services, huge parking, clean and beautiful pool, free access to the gym, sweet breakfast and prices for rooms are very interesting, comparing to other ...
Contras: The fact that they forgot to clean my room the second day, but they just forgot and they sincerely apologize for it, then they took the time to arrange the room.
Prós: The staff
Prós: The the sheets had stains on them ,water was coming from the AC every morning @4:00 am the TV was not working when Oder room service it tooke more than 2 hrs to get it ..ect
Contras: When booking breakfast was free when we get there the next morning they refused to serve us breakfast until we told them please give us the food we will pay for it since then we have been paying ...
Prós: I loved the Food! Dave and Roland were great servers! The Staff was amazing
Prós: room was clean but spartan
Contras: bar 3 different days the hotel do not have ingredient to make cocktail drink such as rhum punch, whisky sour... The night receptionist was rude not professional ,he wants to explain his views ...
Prós: the breakfast is excellent
Contras: the room need to be cleaned everyday except if the guest refuse
Prós: Eu não gosto de nada ...
Quer guardar como a sua moeda permanente, ou apenas nesta visita?