Prós: The staff is amazing and very caring. From Leonardo who created us as we walked into this charming 12 room hotel to Thomas who took care of us during breakfast, to the concierge who took care of our travel needs. The hotel rooms are charming, spacious, and have good sized bathroom and kitchenette which was great.
Contras: Only two things stopped me from giving this place a 5 star rating:
1. The hotel at night has a oder in the rooms. They try to mask it with the glade / vapor sprays on the floor but it does not do the trick and can smell like a wet clothes.
2. My pet pieve, no iron and on the weekends no other option to iron. It is an Italian law supposedly but I stay at a Westin and Hilton in Italy which both provided me with an iron and ironing board
Prós: The staff was fantastic and very helpful. The full breakfast was very nice as well. I learned how to saber off the top of a Champagne bottle. A new party trick for me.
Contras: The rooms were only okay not a very good value for the money. I would have liked a much better bathroom and a little more attention to detail would have been nice as well.
Prós: I have experience a lot of luxury hotel , but in this hotel I found them very helpful .The second night for me in the hotel I had an emergency case where my son chocked with food I called the reception and they were there at my door step helping me out like one of their family member I appreciate that . And recommend it to all my friends.
Prós: Beautiful property with great rooms and views directly on the Arno. Quiet & peaceful. Excellent food and service. Fantastic breakfast offering. Spa was amazing and so much enjoyed with a grotto hot pool, steam and sauna. Staff very friendly with great concierge services available. Shuttle bus and bicycles. Could not reccomend this hotel any higher - was best hotel of our entire trip stay and well worth the price. Wife was over the moon happy with this choice...
Prós: Great breakfasts, Very comfortable bed, Central location
Contras: A bit difficult to find when walking from train station. Room was too warm for my taste. Unable to regulate room temperature. Opened window, and then got a lot of street noise from adjacent busy street.
Prós: Everyone was absolutely superb. Location was perfect. Hotel was very helpful. We really enjoyed it.
Prós: Location, location, location.
Clean, helpful staff
Contras: Street noise can be heard in room
Prós: The Staff were very nice and very accommodating. Anytime we had any questions they were very helpful and knowledgeable.
Prós: The hotel has a modern design and a very helpfull staff. The breakfast and food was great.
A great location, you have all the turistic sites near.
Prós: I liked the location. The hotel is beautiful and the people who work there are friendly and very helpful. The room was clean and had all I needed for the night I stayed there. The taxi for the airport was there in 3 minutes. Probably my review should say excellent rather than good.
Contras: The drain in the shower was slow. I forgot to mention that to the front desk employees. I'm sure they would have fixed that if I had let them know.
Prós: We were a short walk for the sites of Florence from Ponte Vecchio to the Uffizi Museum! Restaurants and cafes were plentiful and the staff was extremely helpful.
Prós: Eu gostei da localização. O hotel é lindo e as pessoas que trabalham lá são simpáticas e muito prestativas. O quarto estava limpo e tinha tudo que eu precisava para a noite em que fiquei lá. O táxi para o aeroporto chegou em 3 minutos. Provavelmente a minha avaliação deveria dizer excelente em vez de bom.
Contras: A drenagem no chuveiro era lenta. Eu esqueci de mencionar isso aos funcionários da recepção. Tenho certeza de que teriam consertado se eu os tivesse informado.
Prós: Good wifi, safe location near good restaurants, helpful staff
AC was adequate
Contras: Power in the room that required key card was finicky and turned off automatically many times
Prós: Great staff, great location, free assortment of amazing foods during happy hour 6-8pm...... Highly Recommended
Prós: Went on a romantic getaway with my fiance and this place was exactly what we were looking for. The location is outstanding, price amazing considering what we got. Staff was so, so accommodating. Loved the hotel bar, the bartender was amazing. They have happy hour every night too, and it was great fun.
Contras: The bar didn't have computers, so i felt like the bartender got bogged down in paperwork when he could have been mingling with customers.
Prós: Very nice atmosphere with excellent, friendly staff at a great location good value for money. Free use of the gym around the corner!
Contras: I had a very large and nice room but unfortunately it was very noisy (found that out early next morning)
Prós: Friendly staff, great location.
Prós: the staff were very helpful there was a nice atmosphere with a lovely courtyard and trees which was a welcome relief as it was right in the middle of the town.
Contras: the pool is not very big good for a dip but not a swim. the gym is well equipped not in the hotel but just around the corner and doesnt open until 10am and not at all on Sundays
Prós: Funcionários gentis, boa infra-estrutura, o restaurante é excelente. A localização também é muito boa. O quarto tem um tamanho adequado, é limpo e silencioso. Bem confortável. Gostei muito do hotel.
Prós: The location of Hotel Rivoli could not have been better. The staff was top notch, with a special thanks going out to Ermelinda. She totally rocks. The hotel was beautiful, spotless and I could not have asked for a more beautiful room which had a private terrace that was such a wonderful and pleasant surprise. This is the only hotel that I will be staying in when I return to Florence for future trips.
Contras: There is absolutely nothing that I did not like about the hotel, other than that I had to leave it. I could have stayed in this hotel forever.
Prós: the location is good
Prós: Do conforto e do banheiro.
Prós: ambientaçao e decoraçao de muito bom gosto
Contras: a noite o local nao parecia muito seguro
Prós: Óptima localizaçao, ambiente agradável com um pátio interior fantástico, familiar, funcionários muito amáveis
Contras: A iluminação da casa de banho não funcionou bem
Prós: o restaurante e o atendimento do mesmo são excelentes. eu e minha família utilizamos por 2 vezes. tem um terraço interno agradabilíssimo.
Contras: internet paga
Prós: A jacuzzi era maravilhosa, após um dia cansativo de caminhada. A proximidade da Estação Central, para quem está viajando de trem, também vem bem a calhar. O espaço do quarto também era suficiente e adequado. O nosso também tinha uma sacada com mesinha e jardim. Uma graça. Pena que no período em que estivemos em Florença, estava muito frio, algo em torno de sete graus, o que nos impediu de desfrutar não só do jardim, como também da Jacuzzi. Mas mesmo assim, enfrentamos o frio, e entramos na piscina de águas quentes e jatos deliciosos. Boas toalhas e roupa de cama.
Contras: O carpete. Não sei porque os hóteis insistem em utilizar carpetes. Pensam só na aparência e não na saúde dos hóspedes. Odeio carpetes. Espirrava todo o tempo que estava no quarto, tive que tomar antialérgico. Também não gosto de cortinas plásticas no box. É incompatível com o padrão do hotel.
O Villa Tolomei Hotel & Resort 5***** é um novo e fantástico hotel em Florença com piscina e restaurante. Com os seus 27 Quartos com cama de casal, 3 Suites com frescos originais e vistas e quartos exclusivos com terraço privado, todos belissimamente decorados, o Villa Tolomei oferece o equilíbrio perfeito entre hotel de luxo com todas as comodidades modernas e as boas-vindas calorosas de um retiro intemporal, tudo numa magnífica villa renascentista.
Prós: -Delicious breakfasts
-Friendly staff that were incredibly helpful and kind
-Very clean in the hotel
Contras: -There was no way to control the temperature in the room.
-Some musty smells
-Recommended tourist-y restaurants
-Toilet did not flush
Prós: Best location in the centre of Florence. Literally 2 minutes from Piazza delle Signorie, the Duomo, Ponte Vecchio and Piazza della Republica. Coin department store is next door and La Reniscente one block away.
Contras: Mattress too soft.
Prós: - Café da manhã delicioso
- Os funcionários simpáticos que foram extremamente atenciosos e gentis
- Hotel muito limpo
Contras: - Não tinha maneira de controlar a temperatura no quarto.
- Um pouco de cheiro de mofo
- Restaurantes turísticos recomendados
- O vaso não dava descarga