Prós: The hotel is very clean,rooms are large and staff and owners are really friendly and helpful.Excellent location,right in the center of town.
Contras: I enjoyed the place.Everything was fine.
Prós: The extra services, i mean the information from Ngoc Mai guest house's staff, is very very helpful. And the staff are friendly and helpful as well.
Contras: It would be much better if Ngoc Mai guesthouse had water for drinking, and lighter bulbs on stairs.
Prós: Price, close to the bus station and friendly staff...they gaved us a lot of help.
Contras: Paper wall...you can hear almost everything...and we did in the morning. You can hear every close noise of the door,, every flash of the water, every talk between staff and other travelers. (1.floor...
Prós: Relly friendly staff. One of the best rooms Ive had in 3 moths in Vietnam. Good location
Contras: Nothing. It was pretty much all you could ask for.
Prós: Location nearby Night Market
Contras: The lack of windows in the room
Prós: If your looking for a cheap hotel that's right in the city centre than this is it! The staff were really friendly and spoke OK English for Vietnamese people, Would defiantly recommend.
Prós: Loved my stay here! The staff is really helpful, the room is simple but clean, and the place is in the center close to the night market! Highly recommended!
Prós: The staff is very nice and helpful. We manage with them to rent 2 motorbike for a 3 days trip and the y find it very quick. The breakfast has just 4 choices but it was very good. Everything is cleand ...
Prós: Room was descent and gardens were nice
Contras: Staff wasn't very helpful, amongst other small issues we weren't told that breakfast finished at 9:00 although we had shown interest in breakfast the day before.
Prós: The price cannot be beat!
Contras: The English of the reception staff could use improvement, but it was not a problem.
Prós: Friendly staff, nice breakfast.
Contras: Not enough place for luggage in the room.
Prós: Beatiful site, breakfast at the terrace. It was very pleasant to enjoy reading book and doing some work outside. Hot (not warm) water in the shower.
Contras: Poor breakfast, mostly soups. Rooms are so so. No any restaurants nearby hotel. We arrived very late, hotel restaurant was closed. So, we had great experience to find some small local places to eat ...
Contras: Staff were sulky. No meal available in the evening. The garden view was a high wall 2 foot from the window.
Prós: The serounding environment is excellent. I love the gardern with green pins with roosters and chickens runing freely. It was very pleasant to stay in their outdoor tables having breakfast or coffee. ...
Contras: There are no shelter for sampoo and soap in shower room. Lavabor counter are outside
Prós: The room is big, the pillow and the bed is supple
Contras: No wifi on the third floor
Prós: Beautiful grounds. After a long day, 8 hours on a motorcycle, this place was the calm we needed. The standard rooms were large enough for us. Nice hot shower and a safe in the room. It's on the...
Prós: This is a fantastic hotel. i will stay again.
Contras: it is a bit expensive for a 4 star hotel in this location.
Prós: Location centrally situated. Nice hotel with nice staffs. Good Breakfast buffet
Prós: The only good thing I can say about this place is the location
Contras: It is not a 4 star hotel. The carpet in our room was old and filthy, with stains all over it. The room wasn't clean and the hot water ran out after less than five minutes in the shower. We saw ...
Prós: Staff helpful, location OK, room comfortable but chipped table and room generally tired, shower over bath. Breakfast good.
Contras: Double glazing needed, 9th floor room and could hear conversations as well as traffic from the street. A/C failed overnight and no fans offered despite being humid and hot.
Prós: Right at the center of Buon Me Thuot City, we can go anywhere easily. The bellman is polite. Breakfast buffet is so so.
Contras: Cleanness: my kid found a little baby cockroach on the bed cabinet, and I found a big one running into the toaster at breakfast buffet. Friendliness: receptionists are bold, not welcome.
Prós: Very clean
Contras: Restaurant has flies
Prós: Location is perfect! Staff very very friendly . Food was nice as well Highly recommended for business traveler
Prós: IT WAS AVERAGE
Contras: THE SO CALLED RESTURANT WAS BELOW AVERAGE AND EXPENCIVE
Prós: The courtesy of staff, value for money
Prós: Room was OK - good bed and good shower, Room was clean enough and good wi-fi. Mini Bar - OK and room cleaned each day.
Contras: There is a church next door to the hotel and the bells ring at 4AM each morning. This is followed at 5AM by the choir and chanting and a couple of mornings a band. This goes on for a few hours. The ...
Prós: Price is amazing value. More extras than can list. A five star hotel for the price of a 2 star. There is a spa with massage, pool and hot tub, karaoke, parking garage, gift shop, to name a few.
Contras: Staff does not speak English well at all. Make sure you have your own translator like we did, or are VERY independent (which we are too) and don't need any help during your stay. They will try though! Everyone is friendly.
Prós: Location is good. The rooms at B-Block are just okay. Block-A is much nicer and cleaner. If you want to book the rooms in this hotel, please check carefully if the desired rooms are in block A or ...
Contras: The bathroom is not good, bad smell and hot water is not enough, insufficient. The towers are also not good. Block-B building is old and need to be refurnished/renovated.
Prós: The staff were very friendly. The birthday cake was awesome!!
Prós: Hotel is ok no so bad.
Contras: When we booking is 4 star/ then they say stay 3 star. I have told then I booking is 4 star hotel not 3 star. And the payment is SGD, after stay become USD. After I show them the booking then ...
Prós: Very little. We did not feel welcome.
Contras: We booked a 4star hotel, but when we arrived they tried to put us in a hostel type accommodation some distance away from the main. My daughter was travelling alone from dubia. When we got there. She ...
Prós: the location to airport and the cleanses of your hotel. Your staff very helpful .
Contras: I was disappointed when I arrived to find out I had to pay an extra €60 to up grade as what I booked on the Internet is not what I got .Other friends kicked up and didn't have to pay extra so I ...