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Ficamos muito impressionados durante a nossa estadia. Desde o nosso check-in com o Jimmy no balcão da recepção até a nossa partida, nós fomos tratados muito bem e nos sentimos muito confortáveis durante a estadia. O restaurante foi excelente e foi um prazer ver o bonde passando a cada poucos minutos enquanto tomávamos café da manhã. A piscina também era boa. Ótimo custo-benefício. Muito obrigado. Eu gostaria de sugerir a adição de uma impressora a cores na área de negócios, em vez de apenas preto e branco. Também gostaria de sugerir que as saunas do vestiário da área da piscina sejam consertadas.
The bed was very comfortable, the rooms spacious and clean, excellent breakfast and evening happy hour. Very nice pool/spa area and the fitness center actually had a decent selection of weights and cardio
The proximity to The Anchor Bar, and The Chocolate Bar Restaurants The cost of the room for my stay The extensive all you can eat breakfast
The location was amazing, even though the weather wasn't great we were a short walk from a bunch of different restaurants and bars. When we first arrived housekeeping entered our room with out knocking and proceeded to have a conversation with us while we were in bed, it bothered me that they hadn't communicated that we had already checked in. They were wondering when we were checking out even though we had just checked in maybe 2 hours before.
Staff was awesome. Hotel was very clean. Rooms were very comfortable and spacious. Proximity to arena is great. I will definetely be coming back again. Nothing
Love the whole experience, the large bathtub, the evening reception and the omelet station at breakfast. It's a little pricey but that's about it. I love this place. Been here before, will be back again.
We made reservations thru a trusted website and drove : hours to get there. The receptionist said she could not fiend out reservation. We shower her the confirming email and a printout of the rxomfirmation of our room with 2 queen birds and a out couch. .when we got there the reservation was not to be found and they didn't even have a room with the 2 beds available We ended up. Having to pay for a second room and waisted all of our time that we missed our event . It was a waisted trip and also very frustrating
Nice room, great staff
I liked how seemingly clean my room was. I didn't appreciate that during the middle my check-in the front desk woman took a random phone call about "potential cancellation" . The call took awhile and she didn't even apologize for the wait. Plus she said my card would be "on file" IN CASE of incidentals...she didn't inform me that she was swiping my card for $75 !!!!! plus another charge for 15. When I called they said it will take at least 3 days to credit my account. I like transparency when I lodge.
Service was top notch. Free Range Rover shuttle was excellent. Honor bar in the billboards room was fantastic as was the complimentary breakfast spread the next morning. Very close to everything downtown Buffalo has to offer.
This was our second stay at the Mansion. The first was for our wedding night a few years ago. From what I can see, nothing has suffered in these last few years. The staff at the Mansion are wonderful and available to take care of you, whatever you need. Not sure what you need? Ask the staff and they'll help you out. If you like being pampered, this is the place. The place is stunning; take time to wander the Mansion and look at the woodworking and other details. The only reason I didn't give the facilities a top rating is because some of the cabinets or other fixtures in the room could use replacement. Just some basic wear and tear that is easily remedied.
This is the nicest Hampton i've ever stayed in.. Unreal for a small city like Buffalo.
Very easy check in/ check out, friendly, helpful staff. Beautiful rooms, very clean. Nice pool and hot tub area. No fridge or microwave in the room
Location, staff, breakfast. i booked king size smooking room and got two queen non smookin. Hotel staff could not explain why this has happended. There were no water boiler, mini fridge, or microwave in the room.
This Hampton Inn is right in the center of Downtown Buffalo with great bars, restaurants and sights within walking distance. The rooms were clean and spacious. Plus, the rates were generally affordable. No big deal, but there was no mini fridge in the room, so we could not preserve leftover food or keep drinks cold.
Staff was friendly and responsive when addressing my complaints. The gym had basic equipment and was organized and appeared clean. End. upon arrival the toilet seat was noticeably dirty and parking was not available due to hotel capacity. The bed was hard and uncomfortable. The hotel room was not thoroughly cleaned including floors, toilet, sink and counter. I found items under bed and side table from previous guests. There was a broken piece on the closet door that made a loud noise every time opened. Rotten fruit and stale bread put out at breakfast. I posted Do Not Disturb sign two days and both days an employee woke me knocking on the door. End.
It was my first time working with kayak, and everything went super smooth. Check in was easy and the hotel room was gorgeous. Beds could be a little more comfortable, but im just very picky. Gorgeous hotel room, and super clean. Conveniently located. Very happy
The rooms were updated and clean no
Staff is super friendly and goes out of their way to be helpful. Rooms are spacious, tasteful and clean. Hot breakfast was a little bland.