bom serviço, simpaticos e tudo muito funcional e limpo unica coisa é o barulho do air condition
Limpeza, bom atendimento, computador no hall com internet free, cafe-da-manha, localizaçao (10 minutos a pe brooklin bridge)
Estadia é sempre agradável, livre de stress, limpo. Ótimo café da manhã de cortesia diariamente!
Boa alternativa para New York, uma vez que os preços de hotéis em Manhanttan estão muito altos. Proximidade de estações de metro.
Excelente equipe! Não muito longe da cidade. Muito limpo
Excelente hotel no Brooklyn, com duas estacoes de metro localizada a 2 quarteiroes.Pessoal do hotel sempre muito atenciosos. Quarto excelente, com wi-fi gratis em todo o hotel. Bons restaurantes na rua Smith logo abaixo da Atlantic Ave.
Foi uma estadia excelente no geral Nada que não tenha gostado
Boa vontade de alguns funcionarios Tudo eh muito ruim. Fica em frente a uma garagem da nypd, os vidros nao sao duplos e todo som da rua parece dentro do apartamento. Nao tem opcoes no room service, o designado eh de gostoso duvidoso. Manutencao ineficiente ( vidros quebrados ), cobranca para mais na saida, cafe da manha sem duvida o pior que ja tive na vida. Nao havia cafe, pao, leite, frutas, e nem talheres. somente agua. Um unico funcionario faria a reposicao de tudo e quando chegava alguma coisa, haviam no minimo 30 pessoas esperando pelos alimentos. A experiencia foi terrivel e nao recomendo a ninguem.
The room was immaculate and the complementary items were from bath and body works. The bed was extremely comfortable with huge pillows. We requested a late checkout for our wedding night and they easily accommodated us. We requested a King size bed and did not get one. The room was extremely, extremely small for the price and we paid extra for a view and it was nothing spectacular (just the back of a few dark buildings).
This place is fine but by the time you add up all the extra charges - city taxes, state taxes, etc... what you thought was a decent price becomes 100 more. Next time I will select a lower price to start.
Cleanliness. Lighting. View Room service very expensive. Internet should be FREE
the location was perfect for our main purpose in visiting Brooklyn. the lack of clarity over charges. When a price is quoted for the room, restaurant, drinks etc it should include all the taxes etc
localização e conforto
perto de 5 estações de metro com facilidade para deslocamentos a todos locais da ilha de Mahathan. Loja da Macys a 1 quadra do hotel. exclente roupa de cama, espaço, limpeza e de banho ( toalhas, sabonetes). Embora no Brookling, deslocamentos pela ilha talvez até mais rapidos que se hospedados na própria ilha.
Well designed, aesthetically pleasing compact rooms. Reasonable rates, good location These are hopefully only a temporary conditions for the hotel, but there was a lot of construction scaffolding around the front door, with the associated muddy drips and ducking around obstacles. The lobby itself was at first a little confusing, cluttered, cold and noisy. There's a lot of construction near the hotel as well. All likely temporary conditions
I Loved the fact that the hotel is in the Heart of Downtown Brooklyn. To which "Brooklyn" is now known as the "New Manhattan". Close to all transportation (Bus, Train, LIRR,) The BARCLAY's, JUNIOR's Restaurant, APPLE BEE's, SHOPPING (NORDSTROM RACK, POLO, MACY's, GAP, H&M, CHILDREN's PLACE & WALKING DISTANCE TO ATLANTIC CENTER MALL WHICH HAS TARGET, MARSHALL's etc) I didn't like my view ( I had a partial view of street in rear). There is CONSTRUCTION NEARBY (but you will not hear it, HOTEL MUST BE SOUND-PROOF) I DID BOOK IT LAST MINUTE (the day of/Mother's Day).. The BLOCK IS VERY CLEAN TO WALK IN WITH SMOOTH PAVEMENT. BERY NICE HOTEL STAFF FROM THE TIME YOU WALK IN THE DOOR. LOBBY AREA VERY INVITING, IT EVEN HAS A POOL TABLE, BAR AREA, LOUNGE AREA, SIT & CHAT SECTION..SIMPLY COZY. HOPE THIS HELPS!
Friendly staff nice bar and good location
The proximity to the Brooklyn Hospital Center. None
The adult king room was good size by NYC standards. Free wifi and modern amenities adds value too. Heating unit was hard to work, the air was extremely dry. Bulky pillows. Shower system too complex.
The booking for this hotel was made on accident by my sister. When i tried to cancel the booking minutes later, or even reschedule so that I might be able to use it I was completely cutoff. I'm sure the hotel is nice enough, but I will never know what I paid for.
Super cool place to stay. Staff was friendly. Very close to subway and shopping. Comfy beds and great shower. Honeslty, the amount of space in the room is really perfect for someone who is just there to shower and sleep. You don't need that much space. Wouldn't plan a hotel party in here obviously, but it's perfect for a traveler.
The front desk staff was very friendly and very respectfully always saying Goodmorning or have a Goodnight. It is a very very friendly and all inclusive hotel for any one to stay at. The aloft is a perfect place to stay if you want to be near all the stores. And a very clean and safe environment for everyone. The staff was incredible and I was very great full to stay at the aloft with such wonderful people. Would I stay at the aloft again yes I would.
Found multiple hairs in the room upon arrival on desk and counter tops. Room had NO towels until we called down to front desk. Elevators were in a sad state: disgusting freight pads lining the walls and creepy flickering blacklights as only source of light in elevator. Of the four different front desk staff we encountered, one was incredibly helpful & kind (male, mid 20s-30s) and the rest were utterly lackadaisical amd distracted by other issues, not sure what they were doing but they certainly did not make guests feel a priority whatsoever.
clean, simple rooms door to shower is a slider and easily came off the tracks
I liked the illusions, particularly the paintings, which gave the impression of space. The staff was responsive, although they were not fully fluent in English. The front desk staff was wonderful! Although my room overlooked the construction of the mall, I liked the night sky. My only issue with this hotel is the size of the room. I am disabled, and I require space for mobility. I requested a change of bed linen, and I had to stand in the bathroom in order to give the staff member space to change the bed.
The only good thing about the place was the four free tea bags a.nd the fact that the curtains closed If I listed everything wrong, I would here for hours. Suffice it to say that, when I told a friend about what happened, he insisted that I swear out a criminal complaint (he is a Prosecutor) and my bank had no questions about reversing the charges to my credit card.
The location is perfect and our 13th floor room had an amazing view! The rooms are nyc small but the use of space was great. Very comfortable, very clean. Almost romantically decorated- it is modern but not cold. The staff was so friendly and the wifi was fast! The service in the attached restaurant was pretty bad and the food was lower than mediocre. No fault of the hotel but I would recommend grabbing an uber or wandering out for a better dinner.
Clean, new rooms & facilities, great location in downtown Brooklyn, great service. Room is very small, but if all you need is a bed and bathroom, this is it. Good curtains for blocking light, great views. Papered ceiling gives illusion of more space to avoid claustrophobia. No closet except for a small space above the fridge and safe. Not a lot of room to move around or set up your suitcase. Suitable for one or maybe two people who pack very lightly (one rolling bag). A little overpriced for such a small room.
Great location and within several bus and metro stops. The neighborhood is very lively. You can easily get to all parts of the city. The staff are friendly and helpful. The room was very modern. The room might be on the smaller side but it was more than adequate and met my needs. Great value and affordable. My only complaints are that there wasn't a fridge and the room was just a tad crowded. But then again the only time I spent there was for sleep as I spent all my other time exploring the city. Any negatives are offset by the positives.
The staff was helpful. I loved the snacks and coffee in the main lobby. The terrace on the tenth floor has amazing views of Brooklyn. We were able to clearly see the Coney Island fireworks in the distance. They painted something in the hallway and the fumes were strong throughout the night. I had to stuff tissue all around the doorframe to not feel dizzy. The elevators weren't working properly.
Staff was fabulous ans the layout and decoe of the room was Euro-city tight but i expect that and it was done very well. room appearance gave an impressive first impressíon. Only problem ... stains on the drapes and the duvet ... this needs to be atended to!!