Quer guardar como a sua moeda permanente, ou apenas nesta visita?
It was very conveniently located by the dam and by the county lines. The store and restaurants with were a nice option. The food at the cafe was really good. Plus the casino games were amusing. The tv was trash. No HD just a shaking snowy screen. While the cafe was good, the customer service was not.
Great value for the price; excellent location for those visiting Hoover Dam. Heating/ac unit was temperamental. Needed a light above shower stall.
Damaged room lock. Staff gave us 4 sets of keys to use only 1 intermittently worked befor they finaly relocated us to another room. Insincere front desk staff.
Took a chance at staying at a casino for the first time. We were very pleased with the room, the price, location, staff and the cafe. Cannot comment on the casino or gambling since we didn't participate in that. We were so pleased we decided to stay 2 nights and we played golf in town.
The fact they redid the hotel from previous owner. Hotel looks good. When we check in the gentleman who checked us in was very pleasant and professional and worked quickly to take care of all in line. While the hotel looked good i believe the check in desk was understaffed. We waited behind 8 people for close to half an hour while there was only one person checking in guests. The cafe was also highly understaffed. We waited close to 10 minutes to be approached/seated. Once seated we waited between 10-15 minutes to which know one even came back.. We eventually got up and went to eat elsewhere. Having a nice hotel is great but very little staff to serve. I will think twice before booking a room again.
Great location, friendly staff Property restaurant was not open (Weekends Only)
Large, clean room with magnificent view from 16th. floor. Helpful staff, especially Cathy at the front desk. Will certainly visit again next year in time for the Vegas Sevens Ruby series.
Everything looks new. Great location for staying near Lake Mead. Smokey casino atmosphere on the ground floor.
Cleanliness and friendly staff. Shower water pressure was to low and the water settings were not right. Shower water ran Hot..
Bed was soft. Waited an 11/2 hours to check-in past check-in. They did not have the room ordered. Then the first room that was an upgrade with smaller beds was unclean, the second room was clean but still had smaller beds. The pool and spa were out of order, and the water pressure sucked in the shower.
The hotel is located just shy of Hoover Dam. Hotel property was appealing and clean. We had dinner in their steakhouse and the food was very good. That we just didn't have enough time to do more exploring in the area.
Great staff nice room
ABSOLUTELY NOTHING THEY WERE RUDE, ARROGANT AND TRY TO STEAL MONEY OFF MY WIFE'S CREDIT CARD(6,831.00). THEY ALSO KEPT US OUT OF OUR ROOM WHEN WE ALREADY PAID FOR THE ROOM! WE WERE NOT ALLOWED TO USE THE POOL AND SPA BECAUSE IT WAS CLOSED EVEN THOUGH THE WEBSITE DIDNT SPECIFY. THE ROOM WASNT COMPLETELY CLEAN. WE FELL WE WERE TREATED LIKE THIS BECAUSE WE WERE BLACK. KAYAK SHOULD REALLY DO A THOUROUGH INVESTIGATION INTO THIS HOTEL AND THEIR MANAGEMENT IT FOR NO OTHER REASON, FRAUD AND THEFT!
it's not crowed, good facilities, close to Vagas strip but not so jamed. i ma not happy been charged the resort fee $22 since the Resort is incompleted. i want my resort charge refund.
My fiance and I were treated horribly. We were racially profiled. It felt like a scene from A Raisin in the Sun. They clearly do not work African-American guess to be there and they treated us that way. It only we're not giving any information about the facility the amenities but were denied access to the spa amenities when we decide to go. We were paying a resort fee and cannot enjoy anything about the resort. All the amenities closed at 7 o'clock when no one told us about this. The biggest issue is that there was an attempt to charge my credit card over $6,000 my bank stop the transaction and the only restitution was an inexpensive cheap bottle of red wine given to our room. There was a horrible customer service. Everything was tug and pull it was not a courtesy or any type of kindness. A terrible experience at Lake Las Vegas would never do it again and will file a report with the Better Business Bureau.
Pleasant atmosphere, beautiful grounds. I was there on a weekday, but there was still a nice crowd, with a miix of adults and families. Wish I could have stayed longer Casino is included in the hotels list of amenities, but it is "closed"
Had to wait four hours to check in. Payed for a room with a lake view and was given a room with a view of the courtyard because they must have overbooked. Was not compensated at all for my time or being given the wrong room.
Beautiful location. Quiet and comfortable. A/C was poor for the heat in the summer time. Requested a new coffee pot, didn't show up. Requested additional towels, didn't show up. No hotel restaurant for dinner.
Large, beautiful property in a lovely setting. Rooms were lovely and large. Staff was helpful and professional. A quiet and relaxing stay. The nearby village was a ghost town except for three restaurants and a chocolate store. A little eerie.
The resort is a high class resort regardless of the name it is under. It is excellent for relaxation winding down away from the strip. The scenery is beautiful. Landscaping is calming Nothing of significanceً
The hotel is clean and classy Charged for Resort Facilities which I did not use. The worst thing is guests have no choice in the matter. You check in , You must pay. That is terrible.
I most liked the balcony overlooking the property. A fantastic view. The staff was most gracious & accomadating to all request made by me personally, & towards our conference attendees. An exceptional experience. The infrequent schedule of the airport shuttle
Beautiful location. The breakfast option at the hotel was excellent. We were sad to miss it our second night when we had to leave early for the airport. The outdoor pool and hot tub were delightful and the perfect endcap to a week long trip to see the canyons. Two double beds instead of two queens made things a bit cozy in terms of sleeping arrangements for a family of 4.
Italian style room and upstairs patio are very nice. Nice place in funky town away from Las Vegas. We stayed in the Tuscany room. To take a shower one has to sit in a whirlpool bath and pull out a shower head. There is no shower curtain or anything that might stop accidentally showering the rest of the room. The shower head can NOT be fully turned off, and is always spraying hot water. A serious plumbing job would be needed to fix this it seems. Also, very noisy generator humming 24 hrs a day. But I guess this all goes with the Italian experience :)
Overall experience was excellent. Enjoyed the museum. Learned lots about the dam. Everything was perfect.
This guest did not leave comments about this hotel.
Very charming historic hotel. Quaint, cozy rooms. Excellent hot breakfast included. Staff friendly and helpful. Dam museum (in the hotel) definitely is worth the time. Well appointed main lobby and sitting areas. Computer/printer available too. No, it was a great place.
old but classy!! loved being right in the middle of town -- easy to get to several restaurants and many shops -- wasn't told that there was coffee in lounge area on our floor -- person checking us in could have mentioned that since there are no coffee pots in room --
The historical building was beautiful. The location great was perfect, with a great restaurant across the street.The breakfast was fantastic and included in the room rate.Will go back there for the great rest, close to everything. Nothing
Loved the historic value and upkeep of the hotel. The staff that welcomed us was friendly and funny, and we received a very warm reception! Poor soundproofing - heard our neighbors' conversations! Breakfast is included with the room price, but restaurant was busy- no one told us we had to sign in on waiting list. Finally figured it out. Weren't sure we would get in at all! Needs a system
We enjoyed the originality of it, it was clean and neat taking you back in time a little.
This guest did not leave comments about this hotel.
Staff and location breakfast fantastic Nope
It was in town and walking distance to food and drinks. Overpriced for what type of room u get. It was small and cramped for $---
This guest did not leave comments about this hotel.
Limpo, excelente pequeno-almoço, tranquilo, serviço suave, aceita animais de estimação Localização não é interessante.
Era tranquilo, confortável e a equipe foi muito simpática. Não fica na região mais agradável da cidade, mas não nos sentimos inseguros.
Adorável e tranquilo. Muito espaço. O lenço de papel na caixa era como uma lixa. É a minha única queixa. Por favor forneçam lenço papel de melhor qualidade.
Gostamos do quarto grande e da varanda privativa. A equipe foi muito simpática e prestativa. Jardim bem conservado. Preço muito razoável. O estacionamento não estava cheio durante a nossa estadia. Não sei por que o nosso quarto tinha que ser no terceiro andar sem elevador. Eles cortam a grama às 6:30 da manhã!
Everything was good. Clean. Breakfast ok Would be nice if they had toothpaste and other peripherals.
We enjoy the the breakfast especially travelling with 2 young children and the ease of checkin/out.
The staff at the hotel was disorganized and not well-informed on the amenities at the facility. One of the reasons I chose this hotel was because of the convenience of an airport shuttle pick up/drop off. So, I arranged an airport pick up/drop off prior to arrange in Nevada and the shuttle did not pick me up until 1 hour after I had arranged to be picked up and dropped off - I had to call to tell them that I had arranged shuttle service because it was not documented and when the shuttle arrived at the airport it took another 15 minutes for them to get to my location because the driver did not know the terminals and airlines.
There was no airport shuttle. There were tons of kids here and they yelled and screamed and banged on our door late waking us up. The hotel staff did nothing. The kids over ran the swimming pool, adults could not use it, it smelled like a urinal. The kids ruined the breakfast making it uneatable. We planned an early start for some reason breakfast is at 7 am, really??? The kids ruined our time here, no one was in charge of them as they ran the motel grounds unchecked.
its New no
Love the free hot breakfast in the morning. The free access to the gym across the street. Microwave in the unit and fridge. Parking kinda sucks if you come in late. Gym on the site has no weights, should have Dumbbells.
Everything was ok
The amenities and atmosphere excellent. Room well appointed and decorated. Shower/tub drain was mostly clogged on first use, but it was immediately resolved by their maintenance staff, so it wasn't really an issue.
The Breakfast was very good It was definitely out of the way from downtown Vegas
The staff was very friendly. Our room was beyond gross. We had dried blood on our pillows and comforter. The bathroom was equally as gross and dirty.
Location and free breakfast The A/C was too noisy and outdated. There's no way to adjust the vent to where we want the cool air goes so the bed that closes to the A/C was the coldest spot in the room.
The location was very convenient to the freeway for access to all areas of Henderson and LV. I liked the free newspaper during the week. The staff was friendly enough. I would stay again if in the area. The breakfast was so-so. The breakfast staff was a bit pushy, although I think they were just trying to be helpful. My husband liked the hot breakfast-eggs and sausage, I prefer more fresh fruit and melon. The beds were not super comfortable, just okay.
Clean, amenities , staff, pool, breakfast, and room were beautiful No
Nice size room The curtains did not block the sun so don't plan on doing any sleep from sun up 2 sun down. Meat in breakfast was all gone or disgusting.
Quiet....peaceful.....no one bothered me! Nothing. Will stay again.
Great room that travelers can quickly access from parking lot. Some rooms have exterior doors. The staff is wonderful!
The staffs were generally friendly and the hotel provides hot meals every morning. Few nights in a week they hold cheese and wine receptions for guests to hang out.
Customer service and the location is great for friends and family. Queite and away from the strip.
Located in a nice area of Las Vegas away from the Strip but close enough if you want the entertainment. Easy access to the airport, car rental and freeway access. Hotel nicely decorated, clean, & comfortable. Breakfast offered a good variety of food with great service and if you didn't like what you were offered, there are plenty of fast food restaurants nearby. We would definitely stay there again.
tHE LADY AT THE FRONT DESK i THINK HER NAME WAS X WAS VERRRRY RUDE TO ME AND MY FAMILY THE YOUNG LADY NEEDS TO GO TO CUSTOMER SERVICE 101 SCHOOL, WOULD NEVER STAY THERE AGAIN BECAUSE OF HER
Personnel were friendly and courteous. Hotel and parking lot were very clean. Rooms were very clean and comfortable. Would definately stay again.
My husband and I took our 9 month old son to Henderson for an Ironman (triathlon) competition. What could have been a complete disaster turned out to be an incredible trip. We were lucky to use my husbands points for the entire trip (which included a Holiday Inn in Hollywood CA as well as a Holiday Inn by The Grand Canyon) totalling 13 days. This hotel was especially great because they catered to us and the racers who had to get up at 4-5 am to get out to the course. They specifically had breakfast out early for those who were racing that morning. The location was great and within walking distance to everything necessary. The staff were incredibly friendly and nice to our son. The rooms were clean and spacious and we were lucky to get put close to the laundry facilities which were a god send which a 9 month old. I would definitely recommend this Holiday Inn as well as the town of Henderson who held an incredible event.
Checked in to the hotel the clerk was the rudest employee that I have ever delt with will never go back with so many hotels to choose from and a women like that who works for such a great company never again
The up grades they have done to the rooms are really nice, beds are comfortable, staff are always help and happy to see you, if you need anything they are right there, we asked for a late check out and that was no problem. We have stayed here a few times and have always enjoyed it. Close to everything, shopping, mall, dining..