Prós: The bed was very comfortable and the room was quiet. The breakfast was good and the restaurant staff very friendly and helpful. The restaurants offered good food selections and the pub offered food ...
Contras: The room size a bit small the lighting levels in most areas including our room a bit subdued. The hanging space for clothing insufficient for our needs. The parking spaces during peak times were ...
Prós: I liked the size & quality of the hotel & also the food for breakfast & in the family pub was excellent.
Contras: The bar staff couldn't cope with more than 2 customers, also it was painfully slow bar service.
Prós: The staff were all very friendly and helpful.
Prós: Decor and comfort excellent
Contras: No staff at nite but easy enough to check in
Prós: Staff were all friendly and helpful. Location perfect for my trip. The breakfast choices were really good.
Contras: I arrived late after a flight into Stansted. There was no room service after 10 30 pm. I found that disappointing in a hotel of this size and in this price range and although the nice guy on reception...
Prós: Hotel was lovely
Contras: Location :-(
Prós: Good location for us
Prós: My jaw dropped when I saw the amount of space we had! The room was stylish and comfortable, the swimming pool was amazing and we were only a short drive away from the hospital (had an early morning ...
Contras: Prices were a little more expensive than we are used to, so ended up ordering food in. Hotel is in a brilliant location if you are staying in the area, but be aware that it will take around 40 ...
Prós: All good cooked to order.
Contras: It was all good.
Prós: In the Club rooms - comfy bed, great Tassimo coffee machine. Quick check-in/check-out service.
Prós: Absolutley beautiful and perfect for a married couple's wedding night stay! Everything was fab!
Prós: Great all round stay in a beautifully decorated hotel with very friendly staff.
Contras: Only criticism is that it could have done with a fridge in the room (or mini-bar).
Prós: Your staff are a credit to you especially Robert on reception. He could not have been more helpful and pleasant
Prós: Breakfast on day 1 (of 2) excellent. Location superb. Bar and terrace great. Furnishings superb. Parking excellent.
Contras: Breakfast on day 2 (of 2) not good. Got the impression staff were overstretched. Also breakfast buffet not replenished (stale croissants, lack of fruit and cereal), even though 45 mins to end of ...
Prós: Situation in extensive grounds, quiet.
Contras: Stayed a few weeks ago and disappointed this time. Receptionist dealt with our reservation but no real welcome. Would not book a double again as very small compared with superior. Ordered a ...
Prós: Nice Laura Ashley furnishings in room.
Contras: Breakfast buffet could have been hotter.
Prós: Bed was really comfortable, lounge area with sofas on the landing was a nice touch. Bar food was great, we needed a light meal before going on to a concert at Wembley Stadium, just nice.
Contras: Buffet breakfast was great but cooked breakfast was a little cold.
Prós: We liked the view. The hotel entrance smells lovely. The guy at the reception was friendly and quiet helpful on some of our questions.
Contras: When the kitchen staff forgot to send our food in our room but the bar man took one salad off the bill. However, the kitchen staff forgot to put chicken on my daughter's salad ( more delay! ) we ...
Prós: Good location and setting
Contras: Breakfast was chaotic and late bar service was poor
Prós: Beautiful period features. Interesting history of the property. Location for Wembley arena.
Contras: Breakfast good quality but lukewarm.
Prós: Beautiful old manor house with character and beautiful grounds.
Contras: Atrocious experience. Inefficient staff in desperate need of training. Room not serviced by 5 pm, was told they would take care of it the next day. . No water pressure shower. Inconvenient location.
Contras: Car parking charge - first Premier Inn I have stayed in where there was a parking charge.
Prós: Breakfast was brilliant
Contras: Automated reception
Prós: Very efficient and friendly staff. Restaurant is small but with an excellent choice of meals and a lovely children's menu at very reasonable prices.
Contras: A bit more storage space would have been useful.
Prós: the place was easy to use staff pleasant food good just as you hope from a good hotel very pleased
Contras: bigger car park
Prós: The room was really nice and the bed was extremely comfortable. The hotel guarantees a good nights sleep and I'd have to agree, I didnt want to get up. Now that im back home, my bed feels like a ...
Contras: The airevac fan in the bathroom was running constantly and was very loud. There was no way to turn it off, and kept running even when the bathroom was not in use. The TV kept losing signal on all ...
Contras: We wasn't happy with our stay, We stayed for 2 nights, the staff wasn't helpful and the room wasn't clean we had no clean towels and there was no body wash, up stairs woke our baby up at 4...
Prós: Friendly staff, clean & comfortable room.
Contras: Bathroom fan excessively loud for a long time. Restaurant tables too close to each other at breakfast.
Prós: The air conditioning was great but we weren't told it existed and arriving tired and late, only discovered it the next morning.
Contras: The bed was creaky and too soft - I only slept the second night because I hardly slept a wink the first night! The cooked breakfast was tasteless/bland. On leaving/handing back the key cards, ...
Prós: Accessible, good continental range at breakfast, nice bathroom,
Prós: The staff where friendly and efficient willing to help you with everything
Prós: the bed!!
Contras: I stay here regularly and this time one of the rooms thermostat temperature couldn't be adjusted. But other than that, I had a comfortable sleep.
Prós: Compact but room equipped with all that you need for a comfortable stay. Staff efficient and courteous. Room very clean. Bed comfortable. Would use again.
Contras: No on site parking. I stayed on a Sunday so on road parking available. Might be a problem on other days.
Prós: Staff are very friendly. Room is clean and pleasant and it's convenient for the public transport
Prós: nice clean room.
Contras: no power point to plug the kettle in where it was based. had to plug it in either on the floor by the mirror or stretch the cord across the bed. RIDICULOUS. Did not like the bar/food area. very ...
Prós: Clean food and drink available 24/7
Prós: the position staff helpfull
Prós: We chose this hotel for good value access to central London. The hotel is much cheaper than central London and the train journey to St Pancras is only 20 minutes.
Contras: On the downside, the hotel is a 20 minute walk from the local station.
Prós: The coffee and breakfast
Contras: The carparks too small
Prós: Location and surroundings were nice
Contras: Room was a little run down and tired. Too minimal,not even a picture on the wall,very clinical.
Prós: Great service, staff were fantastic, good clean room.
Contras: The TV was t great, sound quite muffled because of the frame.
Prós: Cama confortável, Banheiro agradável. A repetir.
Prós: Didn't try any restaurants nearby because the restaurant on site was excellent. The staff were very friendly and helpful in every way. There was a choice of either serve yourself or order from ...
Contras: Fully satisfied with everything.
Prós: Well equipped and located, perfect for access to the city when your driving and staying overnight. On the whole the property is clean and well presented.
Contras: We have stayed here a few tines now. This time it has been showing signs of wear. A little general maintenance will go a long way.
Prós: pillows were great - bed was huge. Didn't have breakfast but it smelled nice! will use this hotel again - staff were very helpful
Contras: Stay was too short!
Prós: Trouble-free WiFi connection, great sausages for breakfast :-) Free parking.
Contras: Despite the fact that we wanted a quiet room we were staying in a room at the end of the wing of the building, where just below the window was the central air conditioning unit. Ventilators very noisy...
Prós: Location was close to event we were attending
Contras: No coffee served at bar 10.20pm when we returned to hotel after event although bar was open but coffee machine turned off shame as Starbucks coffee advertised throughout bar area! Ladies toilet in ...
Prós: I have no complaints we had a great time
Contras: Restaurant could of stayed opened longer on the Saturday
Prós: Nice and quiet
Contras: Wanted a late breakfast to enjoy a lay in . Went down for breakfast at 10:00am and no fresh hot food available.
Prós: The bed and pillow so soft
Contras: No complimentary water inside the room
Prós: Friendly, professional and helpful staff. Fast Check in and gym
Prós: Friendly host, they were very polite, the plane was delay and he was very kind to wait for the check in. Clean
Contras: Problems with internet. I couldn't get internet at all, and they didn't even notice if you don't approach them. Problems with the toilet.
Prós: Nothing to like. It should not be advertised in Booking.com as a hotel. At best its a bed and breakfast.
Contras: It should not be advertised in Booking.com as a hotel. At best its a bed and breakfast.
Prós: TV and hair dryer were excellent.
Contras: Easy to drive straight past the property on busy high street,car parking at rear very restricted. Room 14: Carpet was not cleaned, no clothes hanging space, no chair, no reading lights, no mattress ...
Prós: A nice central location
Contras: The room was in poor condition cramped and had some broken fixtures and not very clean.
Prós: just a location of the hotel. close to my regular work
Contras: smell in the en-suite shower and toilet wasn't cleaned. broken curtains. so no privacy. Bed sheet was marked. mattress was very uncomfortable. wanted to make a tea in the bed room and the ...
Contras: Woke up someone had slashed my tyre. A woman screaming obscenities around 4am. Staff knocking on the door before checkout as they wanted to clean and knock off early. The mattresses had lost all of ...
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