A principal qualidade do hotel é a sua excelente localização. Apesar de estar muito bem localizado é um hotel calmo onde não há barulho e por isso é possivel descansar comodamente. Os pequenos almoços são bons. Não
A localizaçao do mesmo.
Simpatia dos funcionários. Bons pequenos almoços. Boa localização.
The location is unbeatable; right next to the train station. The staff was very correct and customer service oriented. Nice (hard, I like that) beds and decent breakfast. The interior seems a bit tired, the TV had only 1 English channel, and the heating wasn't working very well. These are all minor points. What is extremely important to notice, and other travelers have mentioned this as well, is that the sound proofing (which the hotel states on its website) only refers to the inside of the hotel. Sounds from outside, including but not limited to trains, can be heard quite easily, even on the fifth floor looking onto the street.
Clean and comfortable rooms Housekeeping service started at 8:30 am on the weekend, too early and annoying. Satellite TV channels included only one in English and none in French.
All aspects of the hotel were good! If I was to look for something that may be improved it would be that breakfast finishes at 10:30 and when coming at 10:00am you may find that the choice is limited and thingd are being put away. However, this is looking for an item to be critical about.
The breakfast was superb. The location suited us perfectly as we travelled by train. Very comfortable room and bed. I liked the No smoking rooms I did not like people smoking in the Lobby area. It spoilt the atmosphere of an otherwise great Hotel.
Location We booked a double room. But it was a twin room.
Very close to the train station, yet quiet enough that you only hear the train wheels as they pass. Walking distance to services and Bonn attractions. Buffet breakfast had good selection for varied diets. Maybe the basement bar area is in need of updating / renovation?
Sauna Parking costs extra 13 Euro per nignt
A comfortable and peaceful hotel very close to hauptbahnhof and the bus station. Having breakfasts by a nice garden view with a friendly staff.
The bed was incredibly comfortable. The pool facility was clean and much appreciated (used daily). A computer with internet access was available in for extra charge. The location was superb; frankly, you cannot beat the location given access to public transportation. I walked from the train station to the hotel with luggage, which was no problem at all and gave me an immediate feel for the area. No.
Excellent location, almost next to the train station and within walking distance to the city centre. Good breakfast choice. The smell of smoke in my room and in the area between the elevators and the restaurant where there would always be smokers. Many TV channels, but only one in English and newspapers at breakfast German only. Just one internet computer, for which they charged 12 times the price of the local internet cafes. If you are a German speaking smoker, go there. If not, give it a miss.
Localização, acomodações e café da manhã. O funcionário da recepção do período noturno não passou as ligações que minha filha fez do Brasil. Ela tentou inúmeras vêzes, falando ingles mas ele desligava.
Café da manhã... e o quarto é excelente, e o hotel bem localizado. Melhorar a conexão da internet: o funcionamento tem pouca capacidade de transmissão de dados.
Da sua localização junto á Central de Comboios e ao centro de Bona
Very good hotel. Really nice breakfasts. Comfortable room and bed Note that if you book a single room - you might get a single bed. Was not a problem for me though as the room was quite spacious.
great helpful staff no ramp at the entrace....had to lift up and carry my suitcase up a set of stairs to enter! not good when one has a heavy suitcase
The atmosphere, decor, dinner and staff. A freindly and effecient service in a typicaly old style German hotel. Good breaksfast and very comfrotable rooms. No
Very good location - just 5 min walking from central station and center of the city. Stuff on the reception is friendly and helpful. In spite of nearby central station its very quietly and cosily in the room, I slept perfectly. The breakfast is great. I didn't like room`s design - it looks old fashion for me, but it depends on you - I prefer modern style. And on my personal opinion its not 4 stars, but 3 stars is for sure
The staff in the Bristol are excellent. I have stayed there numerous times.
Very helpful staff, comfortable surroundings.
nice rooms, good breakfast, perfect location, staff was ok, swimming pool and sauna - ideal for a business trip to my mind
Lovely breakfast buffet.
very good value for the price, staff is friendly, hotel is very clean and close to the city centre. breakfast were suprisingly rich for a 2 star hotel. it is on a little noisy street, but you probably can´t avoid that in the centre.
The quality of service and quick response by staff Language barrier among front office staff
the organisation, nice and welcoming staff, super clean room
The hotel was very conveniently situated. The room was fine and the breakfast was good.
The staff was great especially helping out someone who doesn't speak any German. The breakfast was wonderful, the breakfast room in particular was nicer than many more famous hotels I've stayed in. It would be nice to have known there was not shampoo and soap for the shower. I did have bodywash but no shampoo. However, the staff did help me find a local store where I could purchase some.
The friendliness of the staff and their willingness to help out with our bicycles The outside didn't look too good so we were surprised by how nice the hotel was. It wasn't in the best area so if I had been travelling alone I might not have wanted to wander around after dark.
The ospitality is the strength of this hotel: the staff was very nice, in the breakfast you could choose everything you want among a very great number of things, and the cleaning service was perfect. It was a to expensive for the stars of the hotel
deveria ser divulgado que o quarto que eu tinha reservado não tinha instalações sanitárias, que eram de uso comum no andar onde fui colocado.
o hotel divulga apenas os quartos mais baratos, e a gente acaba reservando. Quando se chega lá, somos informados de que os quartos não tem instalações sanitárias, e recebemos ofertas de quartos melhores, porém muito mais caros. Isso aconteceu comigo, e com algunos outros hóspedes que chegaram nos dias seguintes. Tomem cuidado ao fazer a reserva.
The staff at the hotel are very friendly and helpful. Our room was quite large for European standards. It contained a refrigerator which we did not expect to have... Overall, we had a comfortable and enoyable stay. The breakfast was 6 euro/person and quite substantial and worth it. I would definitely stay at the Mercedes again.
The room was very quite, the breakfast was very good and diversifay -
Very clean and renewed recently. little expensive and no 24 hours reception.
wireless easy and effective, stuff helpful even during night
Very pleasant hotel in the center of Bonn near the metro-station Juridicum. Good atmosphear to relax and sleep. The staff is very helpfull and polite. Breakfast was also good and not too simple for 6 Euro.
location is good
It was a very comfortable quiet hotel, enjoyable breakfast no lift
Location near the city, Second time we have stayed in an apartment and the privacy, comfort and space are all spot on. Nice breakfast with freshly cooked eggs to order. Modern room with good TV and music system and small kitchen. Found with Sat Nav, might be difficult without it. Location is a buy-off with ease of parking but we have managed to park each time.
The room smelled of smoke
very close to city centre but still quiet location
Very friendly and helpful staff; great location in the city centre; very little street noise at night; clean, comfortable rooms and bathrooms; nice breakfast; fridge with cold drinks in the lobby. Only one little thing: there was a continuous "whistling" or "peeping" noise coming from the toilet next to our room. This was hardly a problem during the daytime, but was rather annoying at night... (Note to the owners: it might be good to try and fix this... Our room was 3.2, the noise came from the shared toilet on the same floor.)
Although the entrance is almost too small to notice, the hotel has very comfortable rooms and is right in the middle of the town. Parking is very nearby in the Underground park, but exiting in a completely different part of the town's one way system, which caused us problems. It was quiet though central. Not the hotel's fault but the one way system and pedestrianised centre of town made it very difficult to find one's way round, especially on a very short stay.
very kind staffs, great location, clean room, yummy breakfast
The staff were extremely friendly with a great hotel location - very central
They are friendly, and in a central location (the hotel itself isn't terribly picturesque, but is v. close to the Hofgarten park and the Rhine, which are). Only the bathroom let the product down (see below). The bathroom in our room was not in good order (broken door handle, door did not shut properly!). Noise also seemed to pass pretty easily between rooms. Minibar empty.
The breakfast was very nice, and the rooms are cozy. The location is great too. The wireless kept kicking me off and I would have to re-enter the password every 5 minutes.
Location, location, location. Our room, on the top floor (1 flight above lift access) was quite roomy, with every basic necessity. Generally basic, but comfortable nonetheless. The main drawbacks would be noise and I imagine, at certain times, lack of a/C. The noise problem is overcome by closing windows, but that eliminates ventilation. During our stay, though (early October), we were still comfortable overnight.
Very pleasant room and en suite bathroom. Good pressure in shower, and warm water always available. Good wardrobe space and shelves. Comfortable bed. Very nice buffet breakfast with a good choice of breads, cheeses, meats, cereals etc. Pleasant staff. The location is excellent - literally one minute from the main square on one side and the university on the other. Ideal for business in the university. The hotel was sometimes too warm (for my liking), requiring me to keep the window open. However, although the street outside is fairly quiet, the traffic noise can wake you up from around 5.00am if the window is open. The simple solution is to close the window if you want to go back to sleep, so it is a minor problem.
This was a charming story book hotel It had an "Old World" decor and atmosphere. There was a lot of attention to detail which gave it a personalized touch. The rooms were large as was the bathroom attached They were sunny and pristine. Breakfast looked wonderful but I had to leave before service because of my flight time. In the review the hotel sounded locked away in a hill however it was a half block from the tram however it was in a "isolated" area Walking down the isolated street and unlocking myself into the hotel made me make sure I returned before dark. If I had not been alone I probably would have been less cautious. There were no immediate attractions in the area eventhough I walked about to find However you can get back into Bonn in 20 minutes on the tram
I had a shared shower and toilet, but I had the impression that I was the only one using it on my floor of about 5 rooms. The room was quiet: I didn't hear much noise from other hotel guests, the elevator or the street. (I was on the second floor, street side). The staff is very friendly and helpful. A "do not disturb" sign would be nice. I didn't hear the cleaning lady's knock on my door, which was a bit embarrasing for the both of us. Also, breakfast during the weekends isn't until 8 am, so I missed one breakfast because of an early meeting. And the wireless internet is from a T-mobile hotspot, which is 8 euro for an hour according to the portal. It is a very small hotel, so don't check out the very last minute before your train leaves, because in the morning, the receptionist also has to take care of the breakfast for the guests.
staff is helpful, location is very convinient it does not have an internet service. it is very inconvinient to stay if on business trup. the only thing you can do is get connected via telcom and charge is 8 Euros per hour. Just appaulling! they advertise airport transfer as part of the service but then, they refused because there was nobody else going to the airport at that time.
The location is good, very near to a trem stop. The staff are nice. Breakfast is simple but just ok. If there is a trem passing in from of the hotel in the morning or in the late night, it is noisy.
Hotel staffs are very polite and their willingness to give assistance when requested.
1. Breakfast service was good 2. Checkin and checkout was quick and prompt 1. I asked for internet but not available at that point of time 2. Room size was too small and not all facilities were available in the room like refregerator 3. Bathroom was too small, not a place to sit in the toilet .. shower place was too small to take a bath.. Toothbrush, toothpaste, cream, gel etc was not there in the bathroom. 4. Room was too smelly not able to slept properly.
I got a large room with three beds, it was confortable and clean no internet connection available
It is near the Rine river, then you easily have access to it by walking. You can also enjoy a persian resturant beside the hotel.