Educação dos funcionários, e localização. Apenas o banheiro é um pouco desconfortável
Staff muito gentil, simpático e solícito! Boa localização e quartos amplos. Fiquei no andar da rua. Não conseguia dormir de janela aberta, pois não sentia confiança, por ser na rua. Pedir por um quarto em outros andares, se for verão e precisar abrir as janelas.
Simpatia dos funcionários, localização, dimensões do quarto Não existe secador de cabelo. Existem algumas escadas antes do elevador, complicando a circulação com malas pesadas
Simpatia dos funcionários, 2min a pé do centro da cidade, um passe para transportes públicos durante a nossa estadia. Não tem secador de cabelo no quarto mas disponivel se pedir na recepção.
Localização, muito próxima do centro da cidade; Amabilidade de todos os empregados. A existência de alguns degraus e de dois elevadores, num longo e penoso caminho desde a recepção até ao quarto que me atribuíram.
A estadia correu muito bem. A simpatia e eficiência dos funcionários é de realçar.
Very friendly staff very good breakfast and nice location
The attitude of all members of the hotel staff with have come to contact with was excellent - this is the real forte of Les Trois Rois. The dry cleaning quality is extremely poor (I requested two ties to be dry-cleaned - and they were returned to me completely destroyed).
Location Hotel Staff !
Absolutely 1st class hotel. You really feel like you're back in the 1900's. Stunning renovation of classic architecture.
magnificant atmosphere! Great service axcept a little more effort in cleaning could make this hotel one of the best I ever been in
Inside the hotel one feels the unbelievable atmosphere of great history of it and past centuries. The manager at the reception was extremely polite By understandable reasons there is no swimming pool to a pity
The staff was extremely friendly and helpful.
Lighting The service at the bar
The view of the dining-room and the lobby. The staff. I bought un spacious double bedroom and they wanted to impose a "garret"- room.
Great location with a great view on the city and the Rhine river; friendly and mindful staff. The gourmet restaurant "Cheval blanc" deserves a special mention.
Liked the ambiance and the staff was outstanding There was nothing not to like at this hotel
estacionamento no local
especificamente da atençaõ na recepção,limpeza do quarto e posição do hotel na cidade. o quarto estava numa posição onde havia barulho de bonde e pessoas ate altas horas da madrugada
Bom quarto, boa localização, café da manhã correto, preço muito bom.
Tudo muito bom. Somente os atendentes da portaria deveriam todos falar frances!
O quarto ficar bem em frente ao Rio Reno Achei o quarto muito pequeno, com a cama encostada na parede.Mas limpeza é boa. O preço é alto pelo tamanho do quarto.
A localização é exelente com a linda paisagem do Rio Reno e as construções ao redor.
A localização é excelente, a arquitectura interior é agradável embora com tendencia para pouco espaço, a qualidade dos acabamentos é elevada ( caixilharia, iluminação, insonorização). O hotel iniciou o funcionamento em15 Novembro sendo evidente a falta de experiencia dos vários funcionários, as dificuldades com as chaves electronicas do quarto mas sobretudo o pequeno almoço dos primeiros dois dias onde não havia pão, café, chavenas, etc e o serviço mostrava grande dificuldade em repor em tempo util o que estava em falta. O quarto 302 era muito pequeno.
Excellent hotel - central location - cordial staff - nice decor
The comfort of room and its cleanines and sheer simplicity. Hotel receptionist not very ettiquetted and welcoming. No help for carrying luggage etc. I have stayed in Ibis Singapore, it was much better than Zurich Ibis in terms of services.
Location was ideal for my business trip
Everything was fine. The staff was kind and the location ok.
Could not have been more well located near the city center. The reception staff was so friendly and helpful. The rate was over the top expensive for the small room.
As soon as I arrived, I was greeted by efficiency, friendliness and helpfulness. The single room had a three quarters size single bed. Everything was clean and worked well, i.e. bathroom had a large size shower which was very efficient. Complimentary water and high quality mini choc box. I had to pay extra for breakfast, but it was well worth it as there was a great choice, and everything was so fresh and of a high standard. I can't believe I'm saying this, but no!
well situated, convenient, clean, comfortable
The service and friendly staff , the location but we will not stay for a Sunday again , as everthing was closed. The access by car was almost impossible.
The location is best. the stuff is efficient, car parking services were excellent.
not much parking; they told me to park in a garage but didn't tell me that it doesn't open up early am so I couild get to the airport. It was also dark in the am and I had to walk there alone and walk up the driving portion of the garage (hauling my luggage) since the doors were not open. The room was small and not a good value for the money. I was on the 3rd or 4th floor and there were doors slightly ajar to some dark room that had what in it I don't know. There were also dark spots that looked like smoke above one of the lights that was concerning. The food options for dinner were not good.
We liked the out look from the Riverside room which was very comfortable and a very good size. Free access to the Internet was a bonus. Our only concern was the smell of smoke from the smoking room did invade the general hotel environs.
Hotel is perfectly situated for city walks, nice view from restaurant.
The Hotel staff were courteous and helpful during my short stay. In addition the location was very quiet for a central location. None
The staff was very friendly and helpful; the breakfast was very good, and the wait staff was prompt and courteous; housekeeping was excellent; the water, tea service, and fruit on each floor was a nice extra. The room was very small (I had a single); the street is noisy, more so at night with the music and the people in the cafe/bar across from the hotel.
The floors creaked so badly that it was not only disturbing to me but probably a nightmare for those who stayed below me.
The view of the Rhine and old town is lovely from the upper front rooms.Nice oldy worldy feel to the place yet very modern features too.The food here is also excellent,bit pricey though...bestfor a special occassion.
River view was the most charming part of our stay. The food was excellent two. Staff was very delibrate and helpful.
Friendly and attentive staff, great location, excellent breakfast Noise from the restaurant carried to my room
All the facilities are in good condition. Everything (sheets, blanket, pillows, etc.) is very clean. Kitchen is very advanced.
Location was good, staff was friendly, room was fairly clean Room was very small, furniture was old, the sink was in the wardrobe, poor facilities, too expensive, loud at night.
The staff was very helpful and friendly! The breakfast was very good also.
Hotel was clean and reception was friendly. Attached restaurant was good. I ate there twice. Location was great. Tram stopped 1/2 block away. River only 5 minute walk as is shopping. No air conditioning. If you get a south facing room in warm weather you will regret it.