O pequeno almoço e a simpátia dos funcionários. Fazer qualquer refeição no hotel fica muito dispendioso.
Fantastico!!O melhor Hotel em que ja estivemos!!O melhor pequeno almoço que ja vimos,as melhores instalações e os empregados mais simpaticos.È sem duvida um 6 estrelas!!!
Vista, conforto, localização, restaurante e bar do telhado.
tratamento dos funcionários é demasiadamente educado. O cafe da manha é excelente. A localizacao não é das melhores em Bangcoc, apesar de estar ao lado do Shangri-la, Oriental e com vista para o Rio. O Hotel é um imenso predio, estilo romano, ao meu ver horrivel.O hotel nao é silencioso. Os bares e restaurantes no topo, sao lindissimos, mas os preços são exorbitantes quando se compara com os demais do mesmo nivel em Bangcoc. Há um certo excesso de frescura nos restaurantes e bar. Mas a vista é inacreditavel e vale a visita mesmo que nao fique hospedado por la.
Hotel com grande relação custo-benefício, os quartos são confortáveis, o café da manha é otimo e os demais serviços oferecidos como: internet, bussines center, lunch e a limpeza do quarto impecaveis. Recomendo este Hotel a todos.
de tudo!! magnifico, magnífico!!
O atendimento e todas as modermias
cafe da manha os restaurantes sao particulares nao pertencem ao hotel, os moveis estao caindo de velhos hotel no maximo 3 estrelas, a beleza das fotos faz parte da torrre onde o hotel fica nao pertence ao hotel reservei 4 dias fiquei so um horrivel, Brasileiros caiam fora, localizacao ruim demais.
A disponibilidade do pessoal, o conforto do hotel, a vista sobre a cidade e a relacao preco/qualidade.
Tudo maravilhoso Não ter ficado mais tempo
great hotel. friendly staff, good location. bargain for the price!
It was my first time in Thailand and I was blown away by; how big the room was, how attentive the staff was and how cheap it was. I was looked after better than I have ever been in my life. Nothing
1- the bellboy call for me a taxi from main road very quickly. 2- room size ( family suites ) there is always cooking smell in way to rooms floor 22
A very nice hotel near skytrain station. The best I ever stayed in Bangkok!
excellent, perfect service, wif-fi works perfect, good location, weclome drink, nice gym everything was perfecgt
2 room apartment with family,great aircon,self sev laundry good breakfast if inclued in room rate. front gate man organised 2 taxis for a ealy flight 545 check out they arrived 520 at good rate stayed 3 night 1 night building site across road worked allnight short taxi ride or 15 min walk to most attractations tho taxi cheap and allways avaiable
All is ok, staff is great, rooms are big, great value for money
- Room size and room conditions. Location is ok, relatively near shopping complex. Breakfast is sufficient Only 1 inetrnet PC in the bussiness center. Wifi on floor 18 did not work
great room, awesome view of city, good dim sum at breakfast mold or mildew in bathroom (black stuff in grout) grosses me out. Didn't expect it from such a nice place.
great service at the suites close to skyline great breakfast
The level of service provided by the staff was exceptional
The rooms are very big. Room service was ok. Breakfast was very poor. Service people seem to be not good educated and directed.
The location of the hotel is perfect. The staff is friendly. The breakfast is not excellent.
Your hotel would be hot property after refurbishment that is presently going on. Because it is value for money, nicely located and quite comfortable ... see u after refurbishment ................
i did not like anything there.. everything..da room had a weird smell..da ac wasnt working..da bathroom was too small..pool not maintained and dirty..weird boys were living in da hotel.
Spacious room, excellent location, cheap price Hotel was under major reconstruction. Many facilities were not available and we had some noise-disturbance on 7th floor. Reception is poorly undermanned: only one girl had to deal with everything, while other staff was trading around idly in the adjacent restaurant
i didn't like anything about this hotel even the price comparing to other hotels actually i dont recomend this hotel at all , can't believe its 4 star hotel ! i stayed in a way much better hotels for half amount & only 3 stars !
It was ok, would come again.
We booked 3 nights and stayed none, because they where renovating the hotel, and the noise was overwhelming! Sure when we looked at the small letters at the bottom of our reservation it mentioned that the hotel was under renovation, we would have hoped that those remarks would have been more clear in advance! bad info concerning renovation so we had to move to another hotel, they let us pay for one night!!! not really fair!
The rooms are large and well equipped (bar fridge, microwave, tea/coffee making etc. This hotel is under renovation, the "rooftop terrace restaurant" doesn't exist anymore and there is constant construction noise from 7am to 7pm 7 days a week.
the room was huge
Our hotel room was beautiful and well appointed. The room was very clean and extremely large. The service at the hotel was great and they even removed a charge from my account that I wasn't happy with. The breakfast was amazing and had many options to choose from. The gym was a nice touch and featured a lovely sauna and steam room. The view from the room however, could not be more stellar and had to be our favorite part of Lebua. I did not like how long the elevator took to come because of how far up we were. I also did not like that bar patrons could use the tower elevators. At night the wait for the elevator could actually take 10 minutes. Fair warning.
The hotel is first class all the way. The service, food, & bedroom/bathroom linens are excellent. The staff is almost perfect and I didn't speak to a single person from maid staff on up that didn't speak excellent English. I can't say that about any hotel I've stayed at in Bangkok and I've been going there for years. The biggest downside is location. It's not convenient to public transportation, Sapan Taksin BTS station is 500meters away which sounds doable unless it's 100 degrees with 99.99% humidity which will make you a complete mess by the time you get to whenever you're headed. Also, we took taxis everywhere because of the heat and with NO exceptions, none of them knew where the hotel was or recognized the name of the hotel or the building it's in. Even with my Thai wife (who is a Bangkok native), we had to call the hotel to explain to the taxi driver how to get there as she couldn't explain it to him either. I'd say stay there in the cold season (Nov-Jan) but avoid the rest of the year. Make sure you stay at the Tower Club or get a rate with breakfast as the restaurant rates are exorbitant by most standards and just plain obscene by Thai standards. It was originally a condo building so every room is like an extended stay suite with a small kitchen, fridge, & stove but NO cooking utensils, plate ware or silverware. We didn't care as we had no intention of cooking anyway. It also has a "living room" with furniture but no TV so it was wasted space for us.
Conforto do quarto, relação preço / qualidade e acima de tudo da centalidade, em plena Silom Road, ao lado da famosa Leboa Toewer e com Pat Pong a 10 minutos a pé, estando também a 10 minutos a pé, o cais de embaque para os passeios no rio.
Do serviço prestado pelos funcionários, do conforto que têm os quartos, é excelente e o pequeno almoço é bastante variado e optimo.
The staff were delightful beginning with Reception right through to the Resturant and Bar staff. We had our children with us and they made a big fuss of them. The Reception staff were extremely helpful in organizing transport and directions to resturants and sights. It was so great to be in such a spacious apartment with beautifully appointed Bathrooms. We would definately book there again.
Excellent room. Pleasant helpful staff. Food and drink reasonably priced
very confortable room, good design, very quiet, great gym
Excellent and helpful staff. Cleaniless of the room. Good facilities - but unfortunately the whether not allowed us to use the swimming pool. Price is a bit rated higher compared to other 4-5 stars international chained hotel. There is a construction site nearby. The staffs are helpful enough to arrange another suite so just avoid facing directly the site. However the alternative room was smaller than the original one we reserved. It was also hard to find the way to the hotel when we arrived at the first day. But it might due to the road /street marking system of Thailand. Breakfast time also finishes quite early at 10:00am.
High standard of privacy and comfort Minor toilet flush problem
Great location, huge room, quiet inside, good value for miney. Unpersonal atmosphere.
The staff was very friendly and courteous. The rooms are large and comfortable. All amenities are provided. The rooms are slightly overpriced for the hotel location. Next to the hotel is a construction site so ensure that you get a room facing the other side. Breakfast slesction could be better for the price, quite limited.
Great location. The staff was very friendly. Great first impression upon checking in. My husband and I were celebrating our 10 anniversary and we loved the hotel. N/A
Everything. Location.. service.. ambiance without being pretentious. A cool place. Can't think of anything.
We've always enjoyed W Scottsdale and figured we couldn't go wrong with W Bangkok. Very modern, in the heart of all the action whether you're looking for a ping pong show in the red light district or a fine evening of dining and drinks at nearby sky bar (featured in the Hangover movie) or Moon bar, or seeing the sights like the royal palace or nearby temples.
Conforto e espaço dos quartos Cheiro intenso a fumo nos pisos de fumadores. Péssimo inglês dos funcionários da recepção. Cuidado com o passeio ao mercado flutuante vendido pela agência de viagens do hotel. leiam bem o percurso pode não ser o que procuram.
Nada Fiquei apenas algumas horas (me fizeram pagar uma diária completa, mesmo tendo mostrado a eles de que se tratava de propaganda enganosa, pois no site não havia nenhuma referência ao conserto da piscina. Portanto, não fiquei mais de quatro horas e paguei a diária inteira. Se ficasse a noite, teria de pagar duas diárias. Acredite). Quarto muito "proposta arquitetônica", com vidro transparente fazendo parede com o quarto. Mas muito escuro o quarto em si. falta de luminosidade total. falta muito para esse hotel. Resultado, sai de lá e me mandei para o Tawana. Esse sim recomendo.
Hotel 5*: Relação qualidade/preço excelente, bom pequeno-almoço (variado), localização central com saída de metro mesmo em frente ao hotel - Chong Nonsi station (S3), possui elevador, quarto muito confortável, acesso gratuito a computadores com internet, piscina (empréstimo de toalha de praia), bom serviço de massagens
É um hotel central para quem quer passear pela cidade de Bangkok e fazer compras nos locais mais conhecidos. Fica central e perto de transportes que fazem o acesso às principais atracções da cidade. Os quartos são bastante confortáveis. e limpos. O pequeno almoço é razoável.
Higiene e limpeza. Simpatia dos funcionários. Boa localização.
Os quartos são fantásticos! A decoração (design) é muito boa e com excelente qualidade. O preço é fantástico, tal como o pequeno-almoço e a localização! Cuidado que existem alguns funcionários do hotel a vender tours (por conta próipria) que são uma treta!!! Só nos querem levar a lojas de roupa por medida e jóias!! Cuidado!
Em tudo o staff tentou sempre o seu melhor em ajudar.
Gostei da excelente localização do The Heritage Bangkok. A um passo de qualquer sitio em Bangkok. Pouca luz no quarto. Sendo o quarto com cores pretas, deveria haver mais candeiros ou luz no tecto em cada divisão.
Hotel Moderno e confortavel. Bom preco e boa comida. SPA dentro do Hotel muito bom.
An excellent smaller upper-4-star/lower-5-star hotel with attractively designed foyer and rooms. A very pleasant breakfast area with varied buffet. Convenient: about 10 mins walk from Skytrain and Silom Road with its shops and restaurants. It seems to be a Japanese favourite (Japanese-style breakfasts are available in the buffet). The swimming pool is a bit small (15 metres long) though immaculate and because the hotel is small it was never crowded. It's open till 10pm, which is convenient too.
its in the center of the city and next to sky train station . Missing Breakfast where other hotels in same price offers complementy breakfast. Hot water and cold water combination requires some adjustments as hot water is so hot that you can make a tea so be very careful while taking shower.
Junior Suite is big enough and geougeous while room rate is same as Dusit or Pan Pacific's standard room rate. Sun shade in bathroom should be changed or cleaned up. Also in bathroom, water vs. hot water adjustment is not good, so it took some time to fill up bath tab.
Overall great value for money. Room size & cleanliness was very good and all staff were very helpful & friendly in a professionally customer service trained manner as opposed to just smiling. For example, the front desk staff really helped me out to book a train ticket to Phuket. I would recommend this hotel and will be back. One small thing related to security of room keys. Having the hotel name and room number on them means if they get misplaced someone could enter the room. Suggest make the key labelling more anonymous!
Effeciency is most top of mind. Booking via internet, rather than directly with the hotel, you would expect less than ideal service but this was not the case. From check in to check out, the service was fluid and in line with the reasonable price of the hotel
Almosy everything.... It would be great if the package include buffet breakfast
There wasc some confusion about my booking because on arrival I was told that Booking.com had cancelled my reservation. They showed me the cancellation email from Booing.com and I had to point out to them that this relates to separate booking by another person. On check-out the staff at first said payment was to be made directly to Booking.com.
An excellent International class 4* hotel. High standard.
The hotel is pretty close to some of the shopping and entertainment centers. Further the place has been maintained well and the service is good.
Excellent hotel, ideally located in Bangkok. Rooms have all necessary facilities. I had a splendid breakfast, with top-class service from very courteous and helpful staff. Would definitely go there again.
Close to the road but very quiet and comfortable. Near sky train, shopping areas and the hospital. The restaurant was good. Breakfast was fair. Friendly staff. Wireless internet was fast . Not many choices of TV program. There were noise when the mate was vacuuming the room. Some cleanliness details should pay more attentions.
The location of the hotel and the price performance is very good. It can be recommended as a city hotel for a short break The rooms were OK but the location is a bit noisy The rooms are a bit small for two people, but still Ok
At first, my husband and I were hesitant to book this hotel because there were no reviews on booking.com, We were thinking, since we will only stay for 1 night, so we might as well give it a shot and booked a superior room. My my my! We're glad we stayed in this hotel. My husband and I were just amazed by the service we got from the hotel staff. They were excellent from checking in to checking out. Ok, nothing so fancy, but this is a first class hotel with all the ammenities that you'll need and comfort. Streen noise? We did not hear any - we got a room facing a courtyard. Convenience & good service? You'll get it here. Highly recommended. Thai people are generally very nice people. Kap kun krap
You just can't go wrong. This is our 3rd stay. Straight forward comfort. Hotel few seconds away from Sala Daeng Skytrain. Free internet. Very friendly staff. Will definitely stay here again. Highly recommended.
Hotel personnel were excellent for service. They worked hard to make our stay with them pleasant & memorable. The front desk was very good at the English language. They got answers (or already knew them) for all our questions.
Location and Value for money are pretty good. The hotel is a few years old, and some things like electrical socket do need repair. Generally though ok.
Very near to the sky-train and subway, additionally I could walk to the BNH hospital for my check-up (what was the main reason for my stay) breakfast is not 4 star (esp. this American style coffee)
The location is very central, and the staff is helpful. The breakfast is goo too. I was a bit disappointed about the standard of my room. This should be 3-star, not a 4-star room.
The cleanliness of the hotel is immaculate no odours. The food is very nice and service is outstanding. The television programs and quality of picture were poor.
It is close to everything in Silom. The place is more for students or backpackers. It has very rough and used furniture, and very small rooms. The pictures on the web site are not very recent. They charge a little too much money for what they provide, About a 2 star hotel at best.
Love the proximity to the BTS and MRT. Loads of dining options around the hotel and secure access.
Location very close to Silom road,, room clean and nice design it's more a guesthouse or a youthostel, room very small, staff very umpersonal. The list of forbiddn things is amazing: no guest (come on, this is Bangkok, think is Silom !), and does anybody steal a chair or a safety box ???? Many better options in the district for better facilities
location. it was right beside the underground and skytrain. it's a good choice for the budget backpacker who is looking for something with a little charm. the staff were friendly, but didn't speak great english.
The location is very strategic and the staff helpful. Highlight: free coffee machine and fast Internet connection.
The room was much more than I expected. Very cozy. Staff very accommodating.
Convenience to travel around.
Comfortable, spacious rooms with good cooking facilities. Convenient location close to Silom mrt and Saladeng bts stations. Lots of good street food around.
the staff really charming and efficient
Access to the city, great adventure activities (flight of the gibbon and Amazing Bangkok cyclist) and excellent train public transport so close.
Staff was very helpful and courteous. The 2 bedroom room was comfortable for our family of 5. Less than 5 minute walk to Silom Road and the Skytrain station.
Hotel has free of charge internet and it was working good enough. No additional joiner fee. The suite was large and a small kitchen will be nice for them who'll be using it. The room served breakfast is always quite the same and doesn't include choices (like spanish brkfst).
Location was good for central bangkok The rooms were a lttle run down for the price , lack of english speaking staff was a problem
The staff were very friendly and helpful. The room was good. The bioled egg ws hot at 6am but for a 8am breakfast it had gone cold. It was still nice.