The rooms are spacious and the courtyard where the balconies overlook is gorgeous. It has a secluded feel to it. The staff was very nice. There is a pool and jacuzzi. It is located near a large mall and the hotel provides a free shuttle to and from the mall which takes about 5 min to drive to so very conveinient. I highly recommend staying here and I enjoyed my stay. Interior hallways are not air conditioned and the room does not start the air conditioning unless you are in the room so it will be hot when you first come back but cools down quickly.
We liked the location, only about 20 min. from the airport. Were pleasantly surprised by the very spacious and complete 2 bedroom appartment. Very nice pool area, cool breakfast/lunch area. Very close to the new Paradise Shopping Centre, with a free shuttle service. Breakfast a little bit poor
we were a family and we booked for 3 people but only made the reservation in 2 names (as thats all there was space for) and they charged us for an extra person in a suite that sleeps 4 plus people!!! ridiculous!!
What a lovely apartment and a fantastic surprise after a long overnight journey on the train. The 2 bedroomed apartment was really spacious and had everything we needed. We jumped into the pool, had a jacuzzi, got the complementary golf buggy to the shopping centre, watched a dvd, sat on the balcony, had a meal in the restaurant, and slept very well in the huge comfortable beds. It was all great.
We had a 3 bedroom suite that slept 5 at The Park 9. We couldn't have asked for more from the decor or facilities. The rooms were large modern and spacious and even included an extensive walk-in-wardrope.
if you are looking for a base whilst in bangkok you will not get better than this.
We stayed ere for 6 days during the recent chaos due to the volcano - the staff were so helpful and the accommodation was excellent. We would definately stay here again when visiting Bangkok We had no complaints
The peace, style, service, food and special rate
Room is spacious and very clean. Hotel offers golf car transport to the nearby shopping center seacon which is good. Pool is nice, since there are not many guests so I can enjoy the silent environment. Location is not in the heart of Bangkok City. Taxi driver may have difficulty in locating this hotel. The breakfast is very bad.
Our stay in Park 9 was very comfortable. Friendly staff, nice room and good location.
Used as an Airport stopover, its a 25min drive but well worth it, would have been happy to stay longer. Will use again.
Clean with excellent service, good choice of food, good business centre and relaxing lounge bar
room rate is reasonable, services and facilities are quite good, location is the most advantage, easy to access to the airport or getting into the city.
It has been a very good experience with very friendly and helpful staff.I felt very welcome throughout the entire stay. The friendliness and helpfulness are not isolated to a particular department but it is available within the entire hotel. The breakfast is great... very good spread... Thanks
close to airport and shooping centre, good value
Excellent choice for transit with few hours shopping no
Amazing 2 bedroom suite with high tech gadgets everywhere. From the lighting system to the combined washer/dryer everything is brand new & very high tech. Staff was very cordial and helpful. I was only there one night although it was my 5th day in Bangkok. Would stay there much longer next time. No restaurant for dinner. The website totes a rooftop restaurant with great dinner service & cocktails but they only have the lobby restaurant open for breakfast and no other times. Jacuzzi was cold. Water not very hot in the shower either.
The real state looks nice The room floors are not clean, the room service ladies are barefooted and their feet is dirty. They don't wipe door handles, zinks handles, and toilet push botton. The shower is terrible, it turn boiling hot and very cold every 3 seconds; hated it.
Staff were excellent
my first stay at novotel bangna a few years ago was a better experience than this time as was not as bad traffic as nowadays as due to road construction.
Quite, shuttle to shopping , very good food nearby some shopping centre and good for trevels with conection flights for one day. Far for city centre and no big shops . Also no nice views nearby.
This is a business trip at suitable location for pick up hotel guest. Nice staffs and good room. The extrance road into the hotel has some road buildings which seem very unpleasant, inconvenient for most public transportations except personal cars.
one night stopover so needed somewhere close to airport
the location was good for our needs. the internet is expensive and slow
Food was ok, also room size and the friendly staff Pillows were smelling very bad and need to be replaced. It was impossible to control the water temperature while taking shower, it keeps changing from very cold to very hot, be careful everybody not to burn your skin. Internet access Charges is very high
The stay was overall comfortable and the service provided by the hotel staff was very courteous. Interesting features are a source of tourist attraction like swimming pool, message center etc. Since it was a business trip hence internet facility was not free, also packages of per 24 hrs and weekly basis are not user friendly. It should have been free or per hour charges as a second choice. In China its mostly free which i missed the most.
Service - the staff we're really accommodating and helpful. We didn't like the slow internet connection or lack of it and you have to pay 150 baht for a day or 60 baht an hour. As we were working during the evenings, it meant we wouldn't have a good internet connection to use skype, download or upload files to the internet. This really let down our stay at otherwise a really lovely hotel.
close the airport i was mislead by spa??? the spa only provide massage service... no such facial or anykind of other treatments.
I like cleaning in the room, very good restourant, good staff, very good location of the hotel is nearest Park Rama 9.
Friendly and attentive staff. The Chick bar at the hotel really take you for a ride. I did check after entering the bar what would a drink cost. They quoted as THB 250 and a drink for the lady THB 380 for 45 minutes. to my surprise despite only two drinks the bill came to THB 2,000. i.e. additional two dirnks which were not taken plus one added drink for so called Mama (the lady manager) who comes with be bill. I think for the size and reputation of the hotel this is not fair.
The hotel staff was very friendly
When booking the hotel I was informed I would have free transfers to and from the airport, this was not true. There was no one available to collect me when I arrived at the airport and I had to pay to be returned to the airport in the morning. The night hotel staff did not communicate with the morning staff so they were unaware that I had already for my taxi and the taxi to drive me back to the airport had not been booked so I arrived at the airport late for check in.
nice and short stay. friendly people. helpful, but not that much informed. a bit far from the airport. at least further than i thought. i am not sure if there are any closer hotels, which i would prefer.
The Spa The location/ The restaurant was horrible/ breakfast poor/ it´s 45 mins away from both airports! Airport shuttle is an old car
booked a wake-up call for 4.30 that I never received :-( could have missed my early morning flight. Also the hotel is not 15 minutes from the airport ....it's 30 !
We loved the warmth & friendliness of the staff, even the cleaners, the rooms were superb - comfortable & relaxing, We loved the food and the complimentary foot massages after shopping. We loved everything about the Residential Airport & Spa Hotel so much so that we returned to this hotel to spend some more nights before leaving the country. We have recommended this hotel to all our friends.
Very friendly and helpful staff
Hotel is very good internally secure staff is fair but too far from main city (one hour drive) and no tourist speciallity at near about (around) of the hotel, this hotel prefer for transit passenger, 400 BHT tax fair for main city, pick-up (shuttle) service is good but very costly 1000 BHT for four persons from Airport to hotel, Breast fast is not good because of no buffet breakfast available service of breakfast is very poor as compare to 4 star hotel internally good decorated clean hotel spa is very very good I found massage lady is very cooperative and impressive but my roomat does not impress other massage lady.
large room, confortable bed, hotel staff very helpfull location FAR from the airport and the city center. Be aware that 45mn are requested to reach the airport. it is not an Airport Hotel.
Easy to get to and from the airport, friendly staff and food was pretty good.