Eu gostei da recepção e do gerente de relacionamento com o consumidor por enviarem um bolo ao meu quarto no meu aniversário. Eu gostei da sua cooperação e ajuda. Eu coloquei um aviso de "não perturbe" mas ainda assim fui incomodado por pessoas da limpeza, porque elas continuaram me ligando para saber se eu queria arrumação ou não.
efficiency of the front of house service staff lack of sun in the pool area
I liked the location and all aspects of the hotel
The friendliness of the staff no
The room was wonderful. Everything was new and in perfect condition. It was quiet and the staff was very friendly.
Location, friendly Staff, cheap Price, nice Pool
very good area for the hotel and good connection with the sky train,
Good staff and nice quality place. You have to walk down a terrible, dog poop filled street to get to the place. Watermellon juice at the pool was 280 Baht! Stupid price, even for BKK.
the room is very nice, also hotel location
Delicious food, good atmosphere, spacious rooms, central location. Breakfast rate was a bit expensive for Thai standards if you book room only.
It was clean and a very quiet! A great location away from the busy road! The breakfast was amazing!
The staff and service was exelent. Located near night life and shopping.
good location which is close to the areas a needed to visit as will as to the shoping malls and main roads room was not in very good condition, they charg unreasonably for every things eveng for ice and recieved faxmails
Very spacious and well appointed twin bedded room, very courteous and helpful staff, excellent food and all at a reasonable price Central location but far too close to the Red Light District!
Fiendly staff, good location apart from "girlie bars" as we had 14 year old children! Cleanliness. As mentoned above - location very near girlie bars.
Friendly staff, great breakfast and an upgrade on arrival. The "Massage parlour" opposite the front doors did detract from the overall ambience somewhat.
Clean, modern, fancy, good size rooms Hard to communicate with the staff as most of them don't speak English. Extremely high prices on food in the restaurant and the lounge.
4 timers I tried to get a late check out. They should call back, but I did not hear anything. We changed hotel. The bath tub was leaking so much.
Staff and service breakfast buffet was didnt have varities, cleaning of the bathroom was not good
Place of the breakfast is not enough for number of gest coming to the hotel
The staff are wonderful. Warm, friendly, helpful. Always receptive to requests, suggestions and even criticism. The breakfast is a delight. The lobby pianist is superb. They appear to be cutting costs. Housekeeping was slower than before. No music in the bar - as before. No International Herald Tribune on distribution - as before.
the location was good less staff at the resaption
The location was great. You could walk to a lot of places. The breakfast was great. There were a lot of options. We ordered room service which was priced very reasonable. The pool was nice. It was great to go for a swim at the end of the day. We used the business center several times. It was convenient to have. Overall a good stay. The front desk staff did not speak the best English so it was hard to communicate at times. But they were very helpful.
The hotel was clean and comfortable though a little tired in places, the staff were helpful and friendly as you would expect for Thai's. The Buffet breakfast could have had more choice and the pool was situated in a strange place, next to the restaurant!!
O staf do Hotel é super amistoso e prontamente me conseguiram um guia privativo da melhor qualidade. A localização junto a uma avenida muito movimentada e passei 3 horas dentro de um carro para chegar de volta ao hotel após o tour de dia inteiro pela cidade. Para pessoas com tempo e disposição para andar de metrô, nào seria um problema ficar aí.
localizacao , funcionarios suitss com tvs de lcd 32 pol no quarto e na sala, proximo ao metro vida noturna comercio shopping paragong um dos mais chique do mundo, tailandeses o povo mais gentil que ja vi na minha vida. templos maravilhosos mais opcoes no cafe da manha
Centrepoint is arguably the best value place to stay in bangkok, I have stayed in more than 50 hotels in bangkok over the years and centrepoint is easily the best value for money, the food,staff,pool,room is excellent and most importantly consistant, I have stayed at centrepoint more than 100 nights over the past 18 months The only problem at centrepoint is the Tuk Tuk service, most times you need to walk back up the soi ( 400 metres approx ) as the drivers wait at the hotel for clients leaving not givine any concideration to those returning, most times its far quicker just to walkk back, I think this service could be improved easily if Centrepoint wanted.
the staff are excellent in all ways, any small issue they act promptly without question and all speak English....I love them all The onlly minor fault is with the tuk tuk service, I have noticed over the years that this service has gotten very slack by this I mean from the hotel down soi 10 is excellent but the return trip is no longer very good, in the past a guest would not to wait at the end of the soi for more than 5 minutes, now it seems that the tuk tuk drivers just sit and wait until a guest needs to leave the hotel resulting in extreemly long waits or walks down soi 10, this service should be improved immeadieatly
The hotel room was well organized and the staff were very helpful. The hotel is clearly efficiently run. There was no minibar nor facitities for making tea and coffice in the room.
not busy close to park, even in the city center
The location is great: central, through Skytrain well connected allover Bangkok and still a chance to discover all the samll streets (als beautiful Queenspark next door) around. Great Pool- and Gymfacilities. Shopping is good at Emporium or elsewhere reachable by Skytrain. Big rooms, some with good views. Breakfast is nithing fancy, but more than allright! The bathrooms are not for design lovers - but everything there you'll need!
staff people very nice and profetional
Every thing is excellent I had a wonderful stay there I would go there again
We liked every thing at the hotel. Every thing was perfect: The facility, the staff. Perfect location, perfect in every parameter. Our say was a combination of attending a conference in Singapore and almost two weeks of holiday in Thailand.
The friendliness of the staff. The tap water smelled rusty.
Excellent location, excellent room - wide, comfortable, and services - staff is helpfull and proffessional. Close to the Sky Train station, close, practicaly in the same building, of a very nice shopping center. An excellent experience!!!
The location was fantastic, right on the Sky train and in the shopping complex The interior was a little old and tired
bts shop all room too old ,it time to do renovation just pathumwan princess it clear and nice.
the location is next to good restaurants and starbucks, next to skytrain and shoppingmall with excellent foodsupermarket, rooms are spacious, beds are very good, nice and large swimmingpoolarea. bathroom has a small size
Comfotable bed. I felt that having to pay 200 baht for 30min internet access on top of my room rate was exorbitant. I was offended and thought the charge was "cheap". Most hotels I stay in now offer free internet access.
Breakfast was good; beds comfortable; staff pleasant; pools are nice; close the Emporium, Terminal 21 and Dinosaur Planet. Slow and spotty internet; at times, internet did not work in room and had connect to other room's internet connections, which were weak; the connection from router to wall was lose and need to be checked often; pool slides need to fixed; bathroom caulk needs to be redone; should give free bottles of water; TV channel were few and most had no audio.
pool, gym, spacious rooms, kitchenette, playground, good location The Breakfastbuffé
I liked the service the breakfast was good I think the price was higher than when I first applied
The room size is excellent, the breakfast is very good. Inspite of hotel is quite bit longer BTS - Sky train, about 15 minutes walking, the location is very good and hotel provide on schedulle a tuk-tuk to go to BTS.
I liked the friendliness of the staff & it was excellent value for money. Location for our requirements was not as good as I had thought when booking, but still reasonably ok.
The stay was comfortable and enjoyed to the hilt. Hospitality extended by the hotel staff was great and forces guest to re-visit this hotel again. When guest are coming couple of hours earlier than the check in time, hotel should consider giving the room as complimentary. Last two of my visit, they have charged half day rent. Looks exorbidant.
Location, it is 5 minutes to BTS and MRT transport systems.
great service, very personalized approach, efficient and good value for money The view from the room and the air-con was too cold.
Big noice from aircondition, it's very old I think.
This is the 3rd time I stay at this hotel, it is fantastic, and highly recommendable. A man and a woman serving in breakfast are somewhat rude. They ruin the reputation of teh hotel. Breakfast selection could be better.
good location and easy access to the SkyTrain (approx 10Min to walk). The Tuk-Tuk Transportation which is free of charge runs every 30Min until noon and as of noon every hour to the SkyTrain station. The shower was kinda dingy. Aircon very loud - had to sleep with ear plugs :-)
the room is very comforte. poor english speaking. they dont know how to deel with booking.com.
The hotel was good but not wow it is below the *5 hotel The hotel is very old so the room furniture is old too the carpet is very dirty and the lobby was dark. The only good think about this hotel is the location.
Hospitality of hotel staff International telephone charges were very very very expensive
worth the money
No cartoon network channel, no DVD, staff dont speak good English, Halal food was not highlighted or available in proper way
mainly its location .. it had a good location where food .. small shops .. a super market and other small stuff are available .. no free wi-fi !! + i didn't like that they couldn't arrange for a hotel car to pick me up from the airport .. they said they can only provide an expensive mercedes benz ! i only wanted a normal car for pick up .. they couldn't arrange that .. !!
we had a good time , the staff were very good and brought us a yummy cheesecake as complementary :) and the room was very amazing ,if u like thai food , the white elephant is the best thai restaurant in bangkok : few things : there is no wi fi connection which is so strange for a marriot ?!! and the hotel restaurants close so early ,10 or 10:30 max ?!!
The hotel is at excellent location; especially that we were in Bangkok mainly for shopping.. A beautiful interior which you'll find the comfort you need after a whole day of shopping.
Size of the room, closeness to shopping and the Bangkok Sky Train Furniture is old and poor, TV is poor
Thailand is called the land of smiles so it is no surprise that the hotel staff was very courteous. There is a spa on the property (although a little expensive) and a pool. The suites have a small sitting area which is ok for 2-3 people. There are two TVs (both old models) one in the bedroom and one in the sitting area. They offer Video on demand at 250 Bhat per movie. Location: The location of the hotel is not that great. It is at least 12 mins from the bts station. There is no real shopping around the hotel (as is the case with upper Sukhumvit area). Cleanliness: The room smelled, so I asked them to change the room. The next room was just the same. It was more of a stale smells which puts one off as it gives "used" feeling to the room. I have stayed in smaller hotels with lesser facilities but they smelled fresh and that made you feel good. Food: I went for breakfast at 8am and it was so crowded that it was hard to find a seat. There is a German restaurant right infront of the hotel and an Italian restaurant on the property. Internet: its 600 bht/day!!!! You can find better locations at same of less.
big rooms suite style
When I arrived, I had no reservation and price was 110 USD, I looked up online immediately and the same exact room for the same night was for 39.99 . The deal is "book it online" if you want to save money I brought a Guest to my room and when she registered a 55 year old manager was very rude to my guest. I had to call her out until she filed yelling at my guesf.
I enjoyed the service from the staff and friendly atmosphere. Hope to visit again.
Good pool, large room but rather old in furnishings Busy at breakfast due to a conference, no tables available
very good location,large comfortable room,great pool and gym,friendly staff
Location between Asok and Phrom Phong. Good malls Terminal 21 and Emporium close. Nice pool area. Friendly concierge and doorman. Very worn and dirty rooms, the wallpaper is stained and come off in several spots. Shower is placed very low you have to bend down to wash your hair. The ceiling is very low, I am 1.76 and could touch it with my hand. Lobby is quite big and birds fly around there. Black strings of dust hang in the windows and the corners. Paint flaw off the inner roof. Does not feel like 4-star, perhaps 20 years ago. Breakfast hall i very noisy and busy with scraping chairs and food is not that special, they collect your glasses without asking if youre finished while other left tables are dirty. One morning they moved dust covered chairs beside our table twice which didn't feel either fresh or professional.
Stay here everytime I pass through town. Outstanding service, room, health club, business centre and pool. More expensive than most in Sukumvit but when you stay there you will see why..
nice rooms, good resturants inside hotel. near subway
one of the best located hotels in bangkok.
Very nice hotel. Very good bufett. Overall, very happy. Traffic is the only concern due to the location of the hotel.
Couldn't have hoped for more. Staff was amazing from top to bottom. Been to over a dozen countries and paid 3x the price but the Sheraton Grande easily outdoes them all. my Bangkok home everytime!
o espaco do ap, dvd conforto dentro do ap a unica coisa e espaco para crianca brincar apenas isso a recepecao e muito pequena.
Friendly staff, great accomodations, nice breakfast and services. Free internet available for those travelling without laptops. Even being very friendly, the staff could improve the communication with customers. The location is good because it is close to the skytrain and there's a tuktuk service to the main street, but it's not walking distance to main attactions and shoppings.
Os apartamentos são o ideal para viagens de grupo... o Staff era muito atencioso.. A relação preço-qualidade era optima! O Pequeno-almoço podia ser bem melhor...
Check-in, check-out rápido e descomplicado, internet 24 horas no quarto free possibilita assistir os canais ao vivo do Brasil pelo desktop. Café da manhã muito bom. Sistema hidráulico do quarto deficitário. Pias entupidas e mau cheio proveniente dos encanamentos. Chuveiro fraco e dificil de regular a temperatura da água para banho.
Excellent hotel with impeccable service and facilities located in Soi 18. Very close to the Asoke intersection and conveniently located in the heart of Sukhumvit. rooms were big and size and the bathrooms were really big too. I have stayed in the Amari, Banyan tree and 4 Seasons before but the rooms in Park Plaza are far more superior.
The fact that the money was stolen from my room's safe deposit box is a very serious negative act that i can not make any positive comment at this time. The management of the hotel was not helpful in solving this issue. The password or combination of the safe was changed, when i try to open the safe it did not open, called the frond disk which they sent the tech to open and cleverly $300 was stolen, All traveler need to be beware , count all the money when you check in and then recount unfortunately everyday to see if anything was missing.
Every thing was great in this hotel :)