Location was perfect, less than one minute to bts station, one stop to water ferries. Very easy to get to and from airport via train. Very nice rooms, comfortable bed. Nice pool, but it is a little colder than I would prefer. Traffic. Don't try to get around using a car or taxi. Use the bts or water ferry to get around.
Quarto muito espaçoso e confortavel. A entrada para o restaurante público de acesso externo é feita pelos mesmos elevadores dos utilizadores do hotel, cruzando-se pessoas em fato de banho com outros em traje de gala para jantar.
Da vista Muitas barratas, nao fazia idea que estes bichos consequem de subir ate o 30 andar. Vimos mais barratas neste hotel do que em 3 semanas em Tailandia toda
Localização excelente para fazer compras e perto da área de confecções. Área muito cheia e suja.
Do alto padrao de atendimento, das instalacoes em geral e da excelente localizacao do mesmo. Alias acho q este hotel esta acima das expectativas das pessoas que o contratam atraves de Vs Ss.
Prédio alto, localização no meio da área de compras A espera pelo elevadora era extremamente longa, tivemos que pagar pelo Wi-Fi, cheiro abafado nos corredores, edifício antigo precisando urgentemente de renovação.
O pequeno almoço e a simpátia dos funcionários. Fazer qualquer refeição no hotel fica muito dispendioso.
Vista, conforto, localização, restaurante e bar do telhado.
Fantastico!!O melhor Hotel em que ja estivemos!!O melhor pequeno almoço que ja vimos,as melhores instalações e os empregados mais simpaticos.È sem duvida um 6 estrelas!!!
Tudo maravilhoso Não ter ficado mais tempo
O atendimento e todas as modermias
tratamento dos funcionários é demasiadamente educado. O cafe da manha é excelente. A localizacao não é das melhores em Bangcoc, apesar de estar ao lado do Shangri-la, Oriental e com vista para o Rio. O Hotel é um imenso predio, estilo romano, ao meu ver horrivel.O hotel nao é silencioso. Os bares e restaurantes no topo, sao lindissimos, mas os preços são exorbitantes quando se compara com os demais do mesmo nivel em Bangcoc. Há um certo excesso de frescura nos restaurantes e bar. Mas a vista é inacreditavel e vale a visita mesmo que nao fique hospedado por la.
cafe da manha os restaurantes sao particulares nao pertencem ao hotel, os moveis estao caindo de velhos hotel no maximo 3 estrelas, a beleza das fotos faz parte da torrre onde o hotel fica nao pertence ao hotel reservei 4 dias fiquei so um horrivel, Brasileiros caiam fora, localizacao ruim demais.
de tudo!! magnifico, magnífico!!
Hotel com grande relação custo-benefício, os quartos são confortáveis, o café da manha é otimo e os demais serviços oferecidos como: internet, bussines center, lunch e a limpeza do quarto impecaveis. Recomendo este Hotel a todos.
A disponibilidade do pessoal, o conforto do hotel, a vista sobre a cidade e a relacao preco/qualidade.
Accessible and near to malls. Affordable price, and free internet. Nothing
The location of the hotel is excellent and you are in the city centre but you are insulated from the hustle & bustle of Bangkok City. The staff were efficient and the room was comfortable - and it had a park view. No Complains Whatsoever.
The staff were very helpful. The restaurant has an excellent breakfast and rooms have kitchen capabilities if you want to snack there. There are no bars or shopping arcade in the hotel. Has an excellent gym squash courts and an adequate pool. The apartment hotel is very very close to the Ploechit skytrain and on a road with quick access to the airport highway - 30 min it took at peak hour. I had no real negatives and would definitely stay there again.
proximity to bangkok it took too long for the water to heat up or it did not heat up at all.
The location, it is only a short walk to Ploenchit BTS station.
so comfortable place, great selection of foof
Comfortable room with suitable facilities on the whole The three main reasons for choosing that hotel were:- A. location; B. Tea making facilites; and C. Hair and massage salon. Location was known anyway. It was not possible to make tea or coffee, etc. without going out to buy tea milk, sugar, etc. There was just a kettle. Also there was no hair and massage salon. They were at the other C.pt. hotel. No room service after 10 pm.
Fitness center was very compfortable. I hope that somday there will be Japanese menu in room service.
Very comfortable accomodation, clean and convenient
The room facilities were excellent with a small kitchenette and beautiful bathroom. Facilities to have a shower after check out close at 10pm which wasn't made clear at checkout.
Fabulous rooms, extremely spacious and well appointed. Airport transfer very useful and the spa nearby is a real bargain......Do not miss this at current prices it will go up shortly!! No....evertything fine, I knew the pool was not completed hence the price.....go to the spa instead - 250 baht for i hour thai massage!
We didn`t like that all restraunts were closed at 21.30 and to find something to eat we had to go to the old building where we couldn`t order from menu. Staff doesn`t speak english...When the hotel is ready, may be it`ll ok...
If you want to leave, you have to call a cab. That takes 20 min. Then another 20 min to get to the train station. Otherwise it's a great hotel.
O meu quarto tinha uma vista maravilhosa do rio. A comida no restaurante chinês não era boa.
Equipe muito agradável. Eles deveriam ser mais bem pagos.
Localização Equipe Serviço de quarto N/A
A equipe foi incrível! Muito prestativa. Fiquei lá apenas por 1 noite, mas fiquei bastante impressionado. As nossas bebidas demoraram um pouco mais do que o normal para chegar em nossa mesa, mas a vista do jantar valeu a pena. Muito limpo. Mais longe do aeroporto do que o esperado.
O Staff é super atencioso, o café da manhã é ótimo, a piscina é excelente, o quarto é enorme, e as comodidades oferecidas são excelentes. O hotel fica dentro de um condomíno próprio da Chatrium, onde seguranças ficam de prontidão dia e noite. Ao redor do hotel (dentro da área do condomínio) há um Starbucks, uma sorveteria, um mercado Seven Eleven e máquinas para sacar dinheiro.
Nice Spa( good aftrer 13 hours flight)! Schuttle is avalibele from 5,but only 1 x hour
Good food, beautiful lobby and bar, convenient to airport, quite luxurious for an airport hotel, and very reasonable !
Nice modern hotel, with good emenities. Close to airport with free transfer from hotel. Staff all very friendly. Like that WiFi was free, as hotels too often charge for this. Excellent value.
Facility was nicer than we expected. They did little to inform us of our room type and the additional costs it would require to have two children with us though I indicated they would be with us in our booking. They essentially wanted to charge us $40 per child to bring in a bed which was nearly half the cost of the room. There were two bottles of water and they would not bring more with out a ridiculous additional charge.
Staff very friendly and helpful
Airport shuttle, close to airport, only three months old. Nice pool area.
Staff was great. It was my birthday and they made a big deal of it. Very sweet. Food was good. Could have more authentic Thai food. Wine was too expensive.
It's very convenient for short stopovers or a place to relax overnight for connecting flights due to its proximity to the airport. Very good facilities and comfortable beds. Although the Asian cuisine was excellent, the western meals tend to be quite disappointing.
I highly appreciated the location due to the current unrest of Bangkok downtown. The hotel staff was very helpful & friendly. Further I enjoyed the offers such as the pool & spa in order to upgrade my stay.
Everything was perfect.
Convenient shuttle service to/from airport. Clean rooms. Everything was in good working condition. Not too much available in area to walk to.
Staff are friendly, and the rooms are clean and modern. retaurant is clean and good service. the location is very poor. it's far away from the city. normally 45 minutes.
love that it's right at the airport, very comfortable, great facilities, good breakfast. I booked an overnight stay but my kayak reservation said check in sunday/check out monday (correct) but the hotel booking said "day use only" (which is inherently paradoxical to overnight check in/out) and desk person was very insistent I had booked it wrong (I did not) then put me in a smoking room when I clearly indicated non-smoking on the rez. Not so great. Got moved but didn't have the check in experience I expected for the price/brand.
Free shuttle to and from airport. Air conditioning system is quiet for those sensitive to noise Housekeeping is responsive, after requesting an iron and ironing board, they were brought to my room within 15 minutes. 10min Wait times to check-in at registration when busy My room smelled like someone had been smoking in it once I turned on the A/C. All the rooms are supposed to be non-smoking, filter probably needed to be replaced.
Breakfast was good. Poor internet connectivity for which hotel charges. Cheaper hotels offer free wifi. Significantly more expensive than area hotels.
A good hotel for the money. Room was clean and spacious.
The biggest draw is the proximity to the airport and the transportation the hotel provides between it. It's a nice hotel, in the sense that it's expensive, culture-less, and sterile. It provides nice amenities. Massive king-sized bed, like one of the biggest I've ever seen. We were very displeased with the staff. Many of them seemed that they were unhappy, and we were surprised by the lack of friendliness that we found throughout the rest of Thailand. We were told when we first arrived that room with the king bed that we booked was unavailable and we were given a room with two twin beds. This was unacceptable for the last night of our *honeymoon*. My wife complained forcefully enough, and they gave us a room with a king bed that was two doors down from our original. How in the world was that "unavailable"?!? You're better off with hotel that's a few minutes further away with friendlier staff and at a quarter of the price.
Proximity to airport and ability to avoid Bangkok traffic make the Novotel well worth the price of the room. We stayed in room 1531. During the night, the lights in our room on would flicker on between the hours of 2AM-5AM. I thought the room could have been haunted but was too scared to research. Regardless, there was some sort of wiring issue which made for an unrelaxing night of sleep.
Closeness to airport. There's supposed to be an underground walkway connecting to hotel from the airport. Never found it. What I did find was a little table by accident with name of hotel offering shuttle ride. TG. Desconcertin lobby space. Room was spacious but there was a leaky ceiling above bathroom door which caused me to slip when I had to get up in the middle of the night tonuse bath room. By morning there was a sizable puddle and had to put towels. Called and had it repaired within 20'. I have found over the years that new and shiny construction in Bangkok is shoddy. And this overnight experience confirmed it.
This hotel is ideal for short stay, excellent decoration, very pleasing,one of the best airport stay in the world. I would recommend it.
5 minutes away from the airport and there's a free shuttle. The bathroom had a connection to the TV so you can listen to it while you shower. Had to pay for internet access - about $10 for 12 hours. I don't appreciate being penny pinched.
The location is great if you need a quick stay near the airport. The hotel is nice, but a little pricey-- I think they're using their monopoly power as the only airport hotel. The rooms are modern and clean. The hallways are oddly dated and seem like they're out of the mid 80s. My biggest complaint is that they charged my card for no reason. I was originally told that the card would be taken in case of damage to the room (there was none and I checked out successfully), however upon returning home, I noticed that they charged me anyway! And not just the $1 temporary authorization to see if the card is valid.... $65! Only after I emailed them and let them know that I didn't appreciate that I was forced into loaning them money did they reverse the charges. The reversal should have happened automatically upon check-out.
I enjoyed everything. The tour desk was particularly helpful There was a mistake in my final bill but was rectified when I pointed it out.
beds were awesome....shower pressure awesome. Front desk staff
The location is excellent
there is no free water for cofee!! and there is no Arabic Chanel
every thing .. i like this hotel because it is in the middle of the shoping centre I stay one year befor in this hotel.. with cheaber price!
Excellent hotel. The staff was extremely courteous. The breakfast buffet was good. The location was outstanding and the room incomparable. This was a perfect hotel.
The great service amazing bfast awesome upgrade
The room is good and spacious especially the washroom is the best for me that i can soak in the bathtub for long hours... No
it was in the city and in walking distance from shops and centers it was neat modern and well mantained
Bath room unclean !!
Prive/quality is ok. Location is good in busy Pratunam. For 5* it's a bit shabby. But Price quality is ok.
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Great location, food, views, fitness & pool areas and staff. Many options for activities throughout the hotel. Our Room had some minor water damage stains and hallways/elevator areas had slight mildew odors
This guest did not leave comments about this hotel.
GOOD LOCATION. CLEAN AND FRIENDLY
Clean and reasonably comfortable. Nice pool space. Mediocre service, mediocre location. Fine hotel, but was disappointed based on expectations of give star hotel. Service and amenities are not five stars. Star inflation is a general problem in Thailand, however. For Americans, subtract 1 to 1.5 stars.
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Overall a nice hotel. Breakfast buffet was good. Bed was not soft. Shower took an unusual amount of time to warm up. Staff was not overly friendly or helpful and seemed confused and put out at our early arrival
The hotel is beautiful. The rooms are spacious are and comfortable. And the beds are very comfy! We had 2 rooms in the North tower, and we found the walk to be insignificant. Location is great, right next to lots of shopping and restaurants. The staff at the hotel is quite rude and over all the hotel is just inefficient. There are angry people everywhere, because rooms promised are not ready. The staff though apologetic, does nothing to help.
This guest did not leave comments about this hotel.
It was new-ish Service was not very good...cleaning wasn't either. Getting a taxi and communicating with the staff was very challenging...it wasn't the worst hotel by any means...but definitely wouldn't recommend.
Good location. Very loud AC that is permanently set on very cold and very loud setting. Gaudy decor, the hotel is geared toward the Asians.
Superb rooms yet very reasonable price (I got a proper studio with living area + bath + bedroom for only 2000B a night). The service was also excellent. None.
Super friendly staff, very nice accommodations, great view. Fairly far from town (30 min. taxi ride in light traffic), traffic everywhere but then again I can't blame the hotel for being in Bangkok :-)
Stayed second time and enjoyed our stay again. Very friendly and helpful staff. Clean and comfortable rooms. Could not do more to make us fill welcome and comfortable. This time internet works no problem. Very good cook in the restaurant, I will not go to try fortune in restaurants outside international hotels.
Wonderful, absolutely accommodating staff. I exchanged several emails with Farah, the hotel manager prior to my arrival. Very genuine! Also after being stabbed in Hong Kong, they allowed my partner, who made it to Bangkok before me, to check-in and stay the night without the room having been paid for! Incredible. Our 1 bedroom sir was on the 31st floor with fabulous views of the city. Do yourself a favor and enjoy a cocktail at the rooftop bar! Breathtaking views. Further, when we decided to extended our stay, they effortlessly arranged that we keep or same room and even provided rose petals arranged in the bed. Excellent staff. If it travels included Bangkok again, we Will absolutely be staying here again! The hotel conducted a fire drill a couple of times during our stay, the alarms blasting were scary, but at least we had berm given notice prior to the drills.
The location and the address is little complicated.Taxi cannot easy find the address, I paid about Bt 80.- to go to the city center, but he got from me 160 for return.Anyway it is ok, and it is good hotel when they make special offer.
Five star hotel, good rate, swimming pool, In room it has wireless high-speed Internet, a iron,tea maker and a lot of extra things. No power plug for hair dryer in the bathroom, In room no mirror as well.
Very friendly, cheerfull staff, could not do more to make as very welcome, happy and relax. Couldn't connect iPAD to internet, but IT menager work to solve this problem, hope next time when we stay there be all right.
The staff is wonderful! The gym and the pool area are great. The hotel and furnitures are modern and work really well. Free wifi is also very convenient and was decisive in my choice to stay there 2 times already. I had a 1 bedroom "suite" which is very spacious with balcony, 2 flat screen tv, kitchnette and computer station. I can only recommend this hotel! Just the location is a little less convenient (no 7/11 nearby and no proper restaurants neither within 2 min walk). but with a cab u go everywhere and the hotel is so great it doesn't really matter
The hotel had only been open a week so there were a few perks not yet ip and running like the roof top bar but I peeked at it and it should be awesome once up and running. The hotel was great- staff was very professional and friendly.
Friendliness and respectfulness of the staff. Location
Eu gostei da recepção e do gerente de relacionamento com o consumidor por enviarem um bolo ao meu quarto no meu aniversário. Eu gostei da sua cooperação e ajuda. Eu coloquei um aviso de "não perturbe" mas ainda assim fui incomodado por pessoas da limpeza, porque elas continuaram me ligando para saber se eu queria arrumação ou não.