Prós: Rooms and facilities cleanliness was extraordinary Breakfast excellent Location excellent
Contras: Party at the park was not announces/pre adviced It was not a probelm, but it could have been announced in advance for General knowledge
Prós: Clean and spacious rooms. Nice breakfast. Beautiful park.
Contras: There is no a/c in some of the rooms... hard to understand via booking which ones have. We paid 115€ and no a/c :( THERE IS ONE TROLLEY FOR LUGGAGE FOR WHOLE HOTEL (70rooms) !!! The doors ...
Prós: Parking at the hotel, very nice environment around, friendly staff
Contras: Wlan connection could be faster, food in the hotel for dinner could be improved (only snacks available)
Prós: Everything was perfect. As a gift to my anniversary we were given a better room overlooking the park so we had a beautiful view from our room. Breakfast were abundant.... We used sauna several times...
Prós: The hotel is in a beautiful garden, we had a great view. The variety at breakfast was great
Contras: the double bed consists of two single beds with a small hole between them, making it uncomfortable to sleep in the middle.
Prós: Breakfast was outsanding - both in sortiment and in quality
Contras: Double beds were actually twin beds. Booking.com guests were accomodated in down-grade rooms:-(
Prós: Breakfast was five-star quality (both the sortiment and the quality). The best I have ever experienced in a four-star hotel.
Contras: Double beds are actually twin beds. Booking.com guests are accomodated in downgrade rooms:-(((
Prós: Rooms were clean and comfortable. Small but clean bathroom- had everything that we need. Breakfast was very good- lots of choices. Parking was convenient- at the back of the hotel.
Contras: The queen bed was two double beds pushed together. My husband and I like to cuddle and one of us keep falling in the gap.
Prós: Great breakfast, and , more important, it was available until 14.00 hours both on Saturday and Sunday. Staff was extremely helpful with all my requests, included very flexibel late check out.
Prós: - Very friendly staff. - Nice building architecture. - Beautiful area.
Contras: The late check-in procedure could be improved. Arriving after specified check-in hours, there was a message on the door of the hotel saying that the check-in should be performed at the Admiral bar, ...
Prós: The employees were nice and helpful. The view from the cafe was nice as you could see some old castle ruins. The older part of the hotel did look nice so did the breakfast room.
Contras: There was no elevator. Only stairs at the room where I stayed. The hotel's parking could have been better and with more dedicated parking spots. Pretty far from the center if you don't have a...
Prós: the surrounding is very charming, hiking and biking is very pleasant
Contras: Staff is very pet friendly
Prós: Agreable breakfast room and very good breakfast.
Contras: Admiral bar - smoking area only, cash payment only. Not very good ambiance. It was not other possibility to have a glass of wine in the evening.
Prós: Very friendly staff, excellent location if you want a place in the nature, the room had everything needed in order to feel comfortable. The hotel looks excellent: everything looks new, very clean. ...
Contras: The breakfast could have been a little bit richer.
Prós: very nice staff, great location, very clean..
Contras: - Hotel was not ready for a couple, room was set for a single guest ( all was fixed immediately ) - No in room facilities for tea and coffee - No option for dining at the hotel ( except for BF ). ...
Prós: right across from the casino, nice view and the casino has a good restaurant and bar, very relaxing
Contras: I arrived around 22 o'clock and the man behind the reception had been smoking a lot,
Prós: friendliness, quiet, nice location, good beds
Contras: air quality inside the hotel, sauna on request and only between 19h and 22h
Prós: Very good location. The city center is step avay. Breakfast is excelent. Staff very kind. Splaca se vzeti sobo z balkonom, ker je krasen razgled na kazino in na park. Odlicen esspreso v sobi.
Contras: It was cold and a bit dirty
Prós: Staff was really nice and helpful
Contras: There was an opened packet of crisps in the drawer, wine/water glasses were dirty.
Prós: This is my forth time in this hotel: And it was fantastic as usual.
Prós: Staff, location
Contras: cleanliness It was dity floor during all stay
Prós: Everything is perfect here. Amazing hotel.. Everything was incredible. Staff were attentive and delivered superb customer service. The room, facilities and location were perfect and would strongly ...
Prós: Clean spacious room looking over the casino and garden. Nice bathroom. Fantastic breakfast. Working tv + strong wifi.
Contras: You have to log in every time to use the wifi.
Prós: Comfortable sized room, good mattress. Very friendly restaurant staff, good breakfast. Dinner is best taken outside the hotel.
Contras: No air conditioning, no lift.
Prós: Really nice place
Contras: All was ok
Prós: Location, surroundings, breakfast, staff
Contras: The room!!!! The horrible smell in the room
Prós: Very nice and big park, turistic tracks next to the hotel, spaciuos room (gardenstyle one) with a modern design and big balcony, very nice breakfast, pet friendly
Contras: most of the information were only in german
Prós: Gorgeous view .. awesome place .. absolutely I'll visit them again
Contras: Little bit noise because of the weeding that night
Prós: The location was very nice. The breakfast was very good.
Contras: It was definately not clean! I found not flushed toilet paper in the toliet, and a very questionable spot on the bed sheet!! (Nobody even apologized for it!!) The dust in every corner was the less... ...
Prós: Quiet ambiance, good sauna and pool. spacious rooms with nice balcony
Contras: Terribly uncomfortable beds, hard-operating and squeeking tap, so-so food... Overall standard of a 3-star aspiring to get a 4 (which it is in fact...)
Prós: room refurbished, very clean very good connection to internet
Contras: -as for the room 63 there is no safe (in a 4 star hotel it's an usual service) and I suppose that it is the same in the other rooms too -Rooms from 60 to 68 on the second floor are inaccessible ...
Prós: We enjoyed - the perfect location of the hotel in the middle of the nature, - the design room with an equiped terrace, - the in-door pool surrounded by the big green park, - the cleanliness, ...
Contras: We were not greeted by the staff in the morning, when we go through the hotel. I said 'good morning' and nobody replied.
Prós: Good hotel, nice location not far from downtown! Recommend for leisure purposes as well!
Contras: Buffet dinner is quite expensive and not so good, not too many options to choose from! Better to try out a restaurant downtown!
Contras: They are building an extension of the hotel. The works began at 7 am and ended at 8 pm. There was so much noise! Stayin in the room which was ten meters away from the works area, was impossible ! ...
Prós: It was very luxurious. Old castle that has Europeans biggest rose garden with more than 600 different rose types. Very quiet place surrounding with nice small town with beautiful walking streets and ...
Contras: Kõik oli super!
Prós: The hotel is understated luxury that is sure to help you unwind and enjoy time off from work. The double beds are very comfortable, rooms and bathroom are clean and equipped with everything necessary...
Contras: The hotel is undergoing an extension which involves a large construction site adjacent to the property that could be seen from our balcony. However, as we were there during the weekend, very little ...
Prós: The old building is magnificient
Contras: The hotel is not worth being a 4 star hotel. Ants in the room, no airconditioning with outside temperatures of 30 degrees plus and no wifi in the room. Even in the lobby the wifi reception was very ...
Prós: Top kindness of the staff: they accepted to keep my booking for another date instead of charging me the whole amount. Normally hotels don't do that. Great professionalism.
Contras: Hotel close to a renovating wing: a little bit too noisy in the afternoon.
Prós: Good hotel with good facilities, tasty breakfast with great view
Prós: The reception and breakfast staff were brilliant everyday breakfast itself was very good. The size of the bedrooms and the balcony overlooking the rose gardens was worth the slight extra cost.
Contras: Getting a drink from the bar in the evening with a smile wasn't going to happen
Prós: Breakfast was not huge in food selection, but very good quality.
Contras: Parking... so small and poor the parking service to the guests (we had to park in a public parking lot, not close to the hotel, with no surveillance service, and where you cannot stay overnight... but...
Prós: Spa facilities were very good. Hotel had lots of character with a lovely outlook over ornamental gardens.
Contras: It doesn't appear to be the norm in any Austrian hotels to have tea and coffee facilities in the room but it would be very welcome.
Contras: At the arrival they gave us the room on the site of reconstruction with terrible noise from 7AM. We immediately requested to change the room as we booked it 3 months before underlying we need quiet ...