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Hotel staff were great. Breakfast was good. Pride of owner in making sure everyone was well cared for, went out his way for us. none
Hotel facilities very far from those required for a 4 star hotel. No refrigerator in the room, no air conditioning, no luggage ramp. Used carpet an furniture, poor breakfast, difficult internet connection, useless staff. Much too expensive. Definitely not stay here again.
overall relaxed ambience and sense of space and local history, very pleasant breakfast, and ready access to the spa facilities next door ( however see comments in next section) noting that the hotel is physically connected to the spa next door, and the cost of the hotel, suggest that 'complimentary' access ( say, once per day per person) to the spa facilties be included in the tariff
The wonderful friendly atmosphare and attention I received from staff as well as the owner himself! The flair of being put back in time! The views into the park. The favourable location! The access to the Roman baths. Just everything! Just a little noisy at times, as every sound re-bounces on the tiled floor. The music, specially at night time when coming home, was too loud, it really should be more soft in my opinion. But the choice of music was very good!
Big , shiny room, very elegant breakfast, accompanied by soft music. The hotel is connected to a spa and we received towels and shower robes from the reception. Behind the hotel,there are beautiful path through the woods, for those interested in biking
Very attentive personal. Quietly place. Good bed and pleasant breakfast. Very convitient that they have a tonnel to a spa.
For Baden, the location is excellent: extremely quiet location with beautiful gardens all around yet minutes to everything. A perfect oasis. The building itself is grand: the pictures are exactly as it is. The attentiveness of the staff to our questions was superb. For English-speaking travellers, this is a bonus. We highly recommend Villa Gutenbrunn, especially to mature travellers wanting a peaceful break from the hustle and bustle of European cities or those who like to combine hiking with sightseeing. A wide range of walks, short and long, can be accessed directly from the hotel. This is truly a unique hotel in a beautiful place. Our room in particular (room 221) was extremely gracious. As Australians, we would have liked tea and coffee making facitlies in the room.
God breakfast buffé and beautiful suroundings. Very good for a relaxing weekend Maybe they should have earplugs in the bathroom because it was party at the Casino next door every evening...you did hear the music but it was ok
The location across the wonderful Kurpark and only blocks from the City Centre. Very pleasant staff and good selections at the breakfast buffet. some technical problems..small...need service.
Wonderful warm welcome. First time we were offered tea on arrival on this trip. Immaculate facilities. Also very large suite. Variety and quality of breakfast was first rate. None
It was in Baden where they have a nice swimming-pool/spa centre 10 min.s by car from hotel. But that had nothing to do with my hotel... The room smelled old and not clean. All furniture was from at least 30 years ago and kept i brown and brown. There was no staff at reception - and no reception at all. Had to call to advise I could not find anybody. Door was open, so you could go in. But no staff! I had advised to be arriving around 20. I came at 19.30 and would have expected an e-mail saying that there is no reception.
Nice and pleasant hosts, nice garden, tasty breakfast.
our staying on Amdeus pension was just perfect...just like visiting your family...what you want you will get for sure
The kindness of the personnel!
The staff was most efficient and friendly and went out of their way to be helpful and make their guests comfortable. The breakfast was excellent and the selection and presentation were very well done.
very kind and friendly. quiet atomosphere. smells a bit in bathroom
I was only there for a night on my way to fly home but it is an outstanding facility, an excellent location, large room, really friendly helpful staff, wonderful breakfast, I would love to have spent more time.
The owner of the pension is very friendly and helpful. During the third night there was no heating at all, so the temperature in the room was not really comfortable.
The place was really nice, and Joanna was very friendly. I had a great time in Amadeus - it's located in a very pleasant district with lots of neat houses. You can walk around and gaze at them. Amadeus is very close to ruines, I liked walking in the forest - it's so relaxing! But you need to spend around 20-30 minutes to get to winter termal baths and town center.
Accommodating with change in reservation needs. Room was not cleaned during stay.
The room was attractive and comfortable, the staff attentive, and some very nice eggs and sausages were whipped up for me for breakfast. There was some excellent dark rye bread, too. Also, I enjoyed the convivial Austrian bar scene downstairs. It was removed from downtown Baden.