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the view was awesome service was pretty average.
The staff was very friendly and helpful. They did not have any internet access except when you were at the lobey. It also was very large and did not have a warm and cozy feeling. It was very beautiful. The only other thing was that they put me on a smoking floor even when I had expressed that I had to be in a no smoking room. They did move me but it took 2 moves to get me in the right room. They also over charged me on the room but when I pointed it out they did refund the money
good rooms bit austere lobby
Service and people. They wanted to help.
The hotel was within easy reach of all the places we wanted to visit
The shower was nice. Concierge was great. Incompetant booking staff and rude reception staff.
Location was great ,shopping , casino ,entertainment They took my floor towels but did not replace them . its miner
Loved the little cocktail bar off the hotel lobby Details of booking reservation (room + complimentary breakfast) were not known by restaurant or check out staff until pointed out by us i.e. would have been charged if we said nothing.
clean and near to the city also the casion nothing
Location was good,Standard was good,service great,food excellent,Enjoyed our stay. Broken bench in sauna
Our room was large as was the bed, wonderful shower and lots of fluffy towels - loved the floor to ceiling window. Hotel staff were very knowledgeable and helpful about car hire, restaurants and airport shuttle service. We stayed in the hotel on two occasions and I was disappointed with both the harbour view and the city view - you pay more for a harbour view. The hotel is very centrally situated - I was on the 14th floor (the lowest floor where you get a harbour view) and my view of the harbour had a great deal of city in front of it - it was a lovely view of the city with the harbour in the distance but not the view of the harbour I'd paid extra for. I also had a city view room on the 20th floor, where I had a very clear view of the bedrooms of the hotel next door but not the city. Don't pick this hotel if you do actually want a harbour or city view - you may be disappointed.
Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship. The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service. It was centrally located, right at the Sky Tower and a short walk to the Auckland Art Museum, Albert Park, and Aotea Square. The Sky Tower is a stop on the tourist-oriented bus routes. The waterfront is about 15 - 20 mts walk.
Ótimo custo/benefício. A cordialidade dos funcionários. A vista do quarto para a Sky Tower. O tamanho do quarto standard é excelente. O banheiro reformadíssimo, com banheira - em tamanho grande - separada do chuveiro/box. Localização estratégica, pois fica perto de tudo: Sky Tower, Queen Street, poucas quadras do Harbour - que é o ponto de partida para passeios de barco e do ônibus turístico circular. Próximo ao Harbour localiza-se a sede do I-SITE (verdadeira central turística gratuita que resolve tudo para você (realização de reservas, informações, indicações, panfletos, guias) e está presente em todas as cidades interessantes da Nova Zelândia. A piscina, apesar de grande e bela, não é aquecida o suficiente para um banho sem passar frio. O serviço de quarto, à noite, é precário: poucas opções de cardápio, ausência de pessoal para ajuste do ar condicionado.
atendimento da (funcionaria micheli) fala portugues, vista panoramica do quarto e rapidez no atendimento
Simpatia dos funcionários e instalações.
The newly done out room and high level of standard by al staff. The parking outside the hotel is very small
It was convenient to the city I booked and payed for a harbourview room and was disappointed even when l was up graded to another room l still did not have a Harbourview, l could just see it if l stood on the bed, seemed to be false advertising.
Well priced for Valentines Day, friendly staff and we were happy with the closeness to restaurants etc. Definatly value for money accommodation!
friendly and helpful staff. clean room and quick, flexible check-in.
Good position to visit Auckland, good value for money
The bed was very comfortable and the staff were helpful and polite. Very modern decor. Room was not as spacious as I expected.
The staff were excellent and upgraded our second night free of charge because the room booked was not available. They were always helpful and professional. Also the doorman was especially warm and welcoming.
Convienece, comfort, easy access. nothing
This hotel feels like it has seen better days. Check in was a breeze but they really do need a bigger car port or a system where if you leave your car it immediately goes to valet rather then holding up other clients behind you. We were on the second floor facing out to what could only be student housing. Room was good overall but there parts of the carpet that were sticking out from where it joined the bathroom, very shabby. In regards to location, the hotel was close to everything so location wise it was ideal. The breakfast buffet was on point though and worth the $25per, lots of choices.
Comfortable room, large and spacous thank you. The staff at the bar - absolutely useless and did not have any people skills at all.They did not acknowledge guests sitting in lounge to be served, if they did see us they ignored us and continued wiping glasses. Orders of simple drinks took excessively and embarrassing long. One took the order, one was asked about the status of the order and another brought the order out!Parking was a big issue - The Rydges should have onsite parking available and especially for Ridges Priority Guest, we should not have to pay for parking.Internet - this should also be free of charge for Priority Guest or any guest really, In this day and age with easy access to the internet and the little cost of having broadband in a hotel, it is quite disappointing.
The location is great - right in the centre of the CBD. We requested a room that was a) up a few floors & b) if possible, to view the sky tower. Both requests were fulfilled. 10 out of 10 for our stay.
Very ordinary, no frills affair. No bath.
In the city and can connect various buses and trains as within walking distance. Airbus from airport drop off near hotel. Food easily available and kitchen good enough for preparing simple meal. Staff esp lady who tidies room very friendly. Would definitely stay same hotel again. No worries.
good location. Its strategically placed.
We found staff very helpful and the room very comfortable. Loved the breakfast menu.We also ate at the Scenic Hotel in Napier and the food was excellent there too. Only issue- the Lipton tea, is it possible to have Dilma instead?
We enjoyed the fact that it was positioned right in the city as it was very handy with everything within waking distance. The room was lovely with everything we needed for our stay.
Location excellent for theatre, art gallery and University - which were our destinations for the weekend.
Location of the hotel and the facilities are excellent. There is no parking lot in the hotel.
It's great location in downtown Auckland and ease of parking a little noisy at 1st floor level - maybe some double glazing would help
The location was good right in the heart of the city
The location The room was on the 3rd floor facing Queen Street.There was no doubleglazing on the windows and the traffic noise was bad. Difficulty sleeping.
The room was comfortable and surprisingly cozy in spite of the mainly black-and-white color scheme.
The rooms were nice and big, very clean with everytghin you need. The bed was huge!!!!! The price of the internet was terrible - it is partly a business hotel with the covention centre next door, so I was appauled at the price. In todays timesd wireless should be free in Hotels such as this one
The location to centre Auckland, access to the motorway to get to other places. Room service was excellent!! The food was outstanding. On arriving at reception, I felt the receptionist did not over extend themselves with information, as this was a first stay for my family. An example was where and which floor was breakfast as this was inclusive in the stay, what were the times and the last morning we were there it shut 1/2 an hour early and missed breakfast. I got more local information from the man who delivered the bags to our room. The staff were polite and professional but lacked the Christmas Spirit a "Merry Christmas" greeting on the day would have been welcoming. On arriving to our rooms the temp was 28 degrees - quite unbearable! knowing the room was booked it would have been nice to have the air condition on.
Premium King Room was nice and spacious..Good location Signage from the parking garage is horrable..And gave us the wrong room first
The hotel was very well laid out and designed feeling spacious for a hotel located in the city centre Hotel was priced reasonably and that was the reason I chose it. The internet prices they charged however bordered on criminal. I was there for 3 days and paid approx ~$200 NZD for minimal use of the internet and to download some emails. My annual internet fee is less than this for unlimited access at home.Absolutely disgusted
Streamlined, colorful, mod, bustling 21st century stay with all the creature comforts. Staff went above and beyond when they had a boxed breakfast waiting for us when we had to leave extra early for the airport and couldn't utilize our morning breakfast buffet pass. The only thing negative about Sky City is there is not enough seating in the lobby if you just want to relax and people watch.
Room service,cleaners all make for a very relaxing holiday.
the staff were very friendly and helpful .We had a nice room with sea veiws and we could walk into the city
Location. gym and quality of rooms
The staff are very friendly and happy to help even when they had a huge coach load of travellers turn up! There are a lot of restaurants to choose from and the tea/coffee facilities are plentiful. It is close to the IMAX and Civic for evening entertainment. Really minor point - No hotel writing paper
Location Concierge Staff was Excellent - always finding great ideas for things for us to do. Breakfast and meals on the property were OK - but I expected something better.
Location The shower - I would rather use the coin slot type shower or pay $2.00 extra to have a continous flowing of water! One Reception staff causes long delay at check in time.
Close to all the attractions of Auckland and friendly staff. Lots of shady characters hanging out in front of building, party noise all night long, and smelly.
Kitchen facilities, but would not call it a hotel. Rubbish and cigarette butts on the stair case/ fire exit
The staff is patient & helpful. The bed was uncomfortable:(
Terrific staff service. I note "fair" above on cleanliness only becaue the carpet is showing a lot of dirt/stains - otherwise the room was very clean.
I liked the fact that I was leaving early the next day I thought it was over priced, I could not control the air vent blasting cold air into my room. there were'nt enough blankets on the bed. The bathroom was unclean so I went without a shower and felt unsafe when I went to my room as there was no lighting in the corridor my room was located on. It seemed dark and felt dangerous with drunk people wandering around randomly.
Great location. Not impressed with the quality of the room and the facilities.
The location and staff were very good, and make me want to come back, Julia at Reception was very friendly, as were the others, and the young Canadian man at the internet was very helpful and a good laugh. The entertainment at globe was great too! price was a bit much, but other then that was great
good location in the heart of the city If more staff in reception would be great in rush hours
Price, location. No free Internet access.
everything suited our needs. We were at a conference and were only there to sleep and shower. It was pretty quiet for a central Auckland area. no
Maintained & cleaned very well. Excellent central location to events, trains, buses & shops. Great value.
Localização do hotel cama não era arrumada todo dia.
A localizacao e' excelente, o preco bastante razoavel. O quarto estava razoavelmente equipado com geladeira, fogao eletrico, microondas. O fato das paredes ser de metal; o banheiro nao tem ventilacao.
localizacao. servico de limpeza do quarto eh ruim elas, mas limpam os quartos, nao lavam 1 talher sujo ,apenas so trocam as roupas de cama e toalhas
Apenas a localização, no caso, para quem deseja estar no centro da cidade A limpeza do quarto deixa muito a desejar. Quando fizemos o check-in, verifcamos que a roupa de cama não havia sido trocada. Tivemos que pedir a troca. O hotel tem 18 andares cada um com 8 apartamentos e um só elvevador funcionando. Descer com carrinho de roupa suja no elevador e parando em cada andar para pegar mais roupa não é agradável. Carpetes sujos e manchados.
Very welcomoing,very hospitable ,loverly staffs with great smile on their facese epercially the male staffs,consulting you all the time to find out if you are ok or happy and to know if the is any problem that need their help.giving you good advice on how to move around and see the city if you it's your first time with adresses of some beautiful places you may wish to visit. Nothing negative to be comments about this hotels.my staying was fantastic.
awesome location, cheap, lovely and helpful staff hygiene may be a concern, but you get what you pay for
Location and friendliness of staff Lots of noise from other rooms and from plumbing - no sound insulation
It's close to the bus station. Run-down overall. Really lumpy pillow. Couldn't open window to air out hot, smelly room. Not overly comfortable neighborhood. Paid more for this place than other hostels in Auckland that were much better.
The cleanliness of the rooms and they were inner city
The price is really good, Check in was really fast, the room was comfortable and it was surprisingly quiet. It is really close to Auckland university city campus which makes it perfect if you are a student. Princeton would be a good option if there is more than one of you. The bathroom door was broken, since I was sharing the bathroom with strangers this made me really uncomfortable and also there wasn't really any hot water for when I needed to take a shower.
Location was about it didnt get room I booked, staff was unfriendly/uncaring, facilities were less than expected from staying in similar places elswhere
location, nice and clean bed,the price the smoky entrance, the dirty roof,broken furnicher ,bed konstructin
leaving well they admin told me that there was free parking but there wasn't. the admin people tried to play dumb as in they were trying to tell me i was lying.
the affordability of the room, and how i had my own locked room only thing was that the lightswitch for the kitchen area between two rooms wasnt next to the door when i first walked. bit hard to find in the dark lol
nothing I didn't use the bathroom facities as it was very unclean, it was disgusting. I asked for a replacement t.v with a N.Z plug but staff didn't deliver it to my room. so no t.v. Did not like the enviroment. Woke up at the crack of dawn the next morning to leave before departure time as it was just horrible.
Great that it was so cheap! You get what you pay for though ... It's student accommodation really
I did not like anything about my stay at Princeton Apartments They had overbooked and had to shift us from a double room to two single rooms. On going into the new room we discovered that although the bedrooms had been cleaned, the kitchen area and bathroom had not. There were food scraps and rotting rubbish around the rubbish bin, on the bench, in the sink and in the fridge along with dirty dishes and half-eaten meals. The toilet hadn't been cleaned in what seemed to be a long time and neither had the shower or the sink. Friends of ours staying there at the same time as us had the same experience along with there still being people in their rooms, having to share rooms with other people when they had booked private rooms and having to split up groups who were meant to be staying together
It was cheap. There was nobody to speak to if you had any problems as it seemed to be just student accommodation and not suitable for anyone from their late twenties on. Also it says on the website that there is public parking nearby, this is only from 6pm to 8am.