Prós: Great place for kids!! My boys loved the pool& hot tub !!! I however loved not having to leave the hotel for breakfast!! We will be visiting again soon
Prós: The location, room, breakfast, and ease of check in and out was fantastic.
Contras: I have no complaints from this visit.
Prós: friendly front desk
Contras: musty room odor...noise of hallways and general
Prós: The staff was over-the-top friendly and accommodating. Due to some issues I had to make two calls prior to the stay and the employee was so very helpful and solved all my problems. Service like this is extremely rare in a hotel chain.
Prós: We enjoyed our stay very much. The room was very clean, the bed was very comfortable and the staff was awesome - friendly and very helpful
Contras: No vending machines that I could find just ice. They has a Corner Market, but the prices were outrageous.
Prós: We have stayed at many hotels and this hotel was by far the best we've ever stayed at! The staff was awesome, treated us like family. Everything was super clean, the atmosphere was perfect. The ...
Prós: New rooms and lobby were awesome.
Prós: Location to larger highway
Contras: Other guests running in hotel all night
Prós: Lighting was good!
Prós: Great location; nice indoor pool with hot tub. Clean room and very comfortable, too. Nice hot breakfast in the morning, along with nice staff. Overall, nice place.
Prós: Great room, very clean. Nice people. Free breakfast and pool. Cookies and popcorn!
Contras: That since I booked through a third party I couldn't use AAA discount. Defeats the purpose of having AAA.
Prós: The room was large and very clean. The bed was extremely comfortable. The front desk welcoming and polite very comfortable stay
Contras: There wasn't anything I didn't like really. Everything was as I thought it should be
Prós: The room was clean. Direct TV was nice.
Contras: The sheets were a little rough for my liking.
Prós: Breakfast was great! Delicious cinnamon rolls!
Contras: I thought there was a hot tub and there was not. On booking.com it was listed.
Contras: Breakfast - Miss real scrambled eggs and bacon! I travel a lot for business and I really get tired of sausage patties and microwave eggs!
Prós: Staff was friendly and helpful. Room was very clean.
Contras: Hotel was in an area that did not have much else to offer. No close eating places to choose from unless you drive a good distance.
Prós: The breakfast was very good
Contras: Had to have them clean floorthey had left soap on tile. Pool and hot tub out of order.
Prós: comfort, breakfast, clean
Prós: It was convenient to where we needed to go. Very clean and it looked new.
Prós: Very comfortable, clean, and friendly.
Contras: The vent in the bathroom in room #310 did not work.
Contras: There was a freshly stained piece of furniture in the room when we arrived so the fumes where strong. We ask for different room and was told hotel was booked. They said they would remove the furniture . We had to sleep with window open overnight.
Contras: Location and the shower didn't look like it was cleaned at all
Prós: The staff was so pleasant, helpful, and most of knowledgeable about the surrounding area.
Prós: Very friendly staff. The breakfast was outstanding.
Contras: No complaints.
Prós: The staff was very friendly. Breakfast was crowded so they set up a nearby conference room. Bed was very comfortable.
Contras: Thought it was a little expensive but it was a holiday weekend.
Prós: Staff was very friendly and helpful.
Contras: comfort of bed. Memory foam would be great!
Prós: Comfortable bed
Contras: Price higher than expected based on hotel type and location. Had also confirmed room by phone for late arrival and almost had no room. Staff argumentstive and slow. Several loud industrial size fans ...
Prós: The breakfast was great, and the lady who worked at the breakfast bar was very nice. The entire staff was very nice.
Contras: The first room we were given to stay in didn't smell good.... kind of sour... we requested another room and the second room was just fine.
Prós: Very close to work and restaurants
Contras: King bed was a little to firm
Prós: The clean rooms and friendly staff.
Prós: The hotel felt very clean. I didn't fear that I would be attacked by cockroaches at night or anything.
Contras: Our first front desk staff member was rather short with her words and rude.
Prós: the room was clean and nice plus breakfast was good as well.
Contras: They was having floors redone! workers with music loud and swearing over top of that did no good to contact desk. Walk out of room and trash, dust, and tools everywhere. If was going to do this while people stay could have at least discounted price!
Prós: The hotel is located in an industrial area and is pretty run down. We checked in late and the reception area was cluttered and the desk clerk looked like he had just come in from hunting. Not much in the way of customer service or personality.
Contras: Room smelled musky and after it rained there was water 2 feet out from the window! Soppy wet!
Prós: The manager was friendly and helpful. He was training a nee associate that evening and explained everything in great detail so that not only we would understand but his associate would be prepared for...
Contras: there really wasn't anything I can think of that wasn't exemplary!
Prós: I am highly algecic to mold. There has to be mold, mildew. I smelled like it when I left.
Contras: Clean. You CNT have mold in hotels.
Prós: Very good brerakfast
Contras: No candy vending machine
Prós: It was quiet. It wasn't too far from the place I was visiting
Contras: The bathroom needed some attention, the tub drained too slow, the toilet tank lid didn't sit right because of a wall.
Prós: The staff here is extremely nice and even spoke with my two year old (doesn't happen a lot). At entry, the hotel smelled like smoke, but once we entered through the second doorway, the hotel lobby...
Contras: Our bed was hard and lumpy.
Prós: The staff went above and beyond for our special needs familt
Prós: They have completed a nice remodel. There are good amenities: the hotel is likely underrated.
Contras: No elevator.
Prós: The rooms were clean and smelled fresh.
Contras: The pool was not open the 4 days we were there, they were working on it.
Prós: Nice, new hotel. Great and friendly staff, great breakfast.
Contras: The only thing I didn't like was that the comforters had a bit of an odor, wasn't strong but when close to my face it may have been some smoker laying on it. It should have been cleaned better.
Prós: Eyes teared from cigarette smoke in no smoking room. What appeared to be blood on blanket. What I hope was yogurt on bed skirt. Smoking alarm did not work. Only one station played on TV. No elevator...
Contras: Wrong room. Two double beds instead of queen. Had to change first room because it was a smoking room also a two double bed.
Contras: When I booked the room it was stated that it was inclusive breakfast. But the receptionist said it had not been there since last fall. So there should not have been inclusive breakfast when I booked ...
Prós: it was a good place, internet was good, plenty of hot water---quiet and peaceful.
Contras: Walls torn up at the corners, half hole in bathroom door, I had to put a towel in the Crack in the front door such a big gap, the room stake like mildew, a/c didn't help the smell
Prós: The facility was fine the fridge and microwave was a bonus
Contras: Drunken party outside of our room until past 1 am in the parking lot! Noisy, loud music, kind of scary and nobody from the office interfered. Hard to sleep and that's why we were staying there...
Prós: The ease of getting there and how quitly we were checked-in . Good directions to motel drove right to it.
Contras: The mattress was a little worn but still was not so bad that we got a good noghts sleep.
Contras: There was a mouse in room that got into our food waking me up. Not happy! Front desk lady acted as if we should expect it and did not apologize also there was no free breakfast like they advertised
Prós: Staff was awesome. Easy location. Great rate.
Prós: It was a great place and very accommodating absolutely perfect
Prós: In one room they had a big comfy chair and ottoman. Loved it. Bed is comfortable. There was no little bottles of shampoo and conditioner. The game room only consists of 1 ping pong table. I love ping ...
Contras: Needs more bigger game room. It's a little out dated in the rooms but still enjoyable being there.
Prós: The bed was like a cloud and the room was clean
Contras: There wasn't a breakfast or Wi-Fi and there weren't that many lights
Prós: Bed was comfortable, bathroom was 'new', front desk staff were helpful
Contras: This was obviously a smoking room in previous days. Horrible stale smoke odor! Impossible to make the room dark. Understand security lighting probably necessary so there isn't much that can be ...
Prós: It was close to where I needed to go and no bedbugs that we could find
Contras: The staff could not find my booking, the room was ice cold and took a few hours to warm up. The carpet was wet in one area of the room along with very stained up and carpet tacks poking through by the...
Prós: Polite reception.
Contras: At check in I was told that no reservation was received and that I would have to accept a room at $10 more than the amount agreed upon when booking. The facility is quite old and very dirty on the...
Prós: Nothing at all
Contras: There were drug deals going on in parking lot, poop stains in toilet, spider in the bed, public hairs in the bed and shower
Prós: The price. The fridge was large.
Contras: The bed sheets were covered with hair. TV set was in bad shape. Did NOT feel safe. People asking for money and loitering outside my door.
Contras: Should be inspected, Was very dirty sheets were stained, pillows needed to be put in trash long time ago. Bed was very hard.
Prós: Absolutely nothing even the coffee sucked.
Contras: Everything the room was horrible, towels had hair and stains all over them. The sheets had hair in between them, the fire alarm was unhooked because of a fault. Door of bathroom absolutely filthy we ...
Prós: This is a one star not two. The nights in close by is consider d a one star yet is nicer than this.
Contras: It was presented as a 2 star and is why I would not recommend it.
Contras: terrible.....just terrible......can I have my money back?
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