Prós: 100% the comfort off the bed, cleanliness of the room, fresh fragrance of the linen and towels, large tv, plenty to choose from for breakfast. Would definitely recommend this Best Western Hotel
Prós: The person in front provided good service
Contras: The keys to entering the room had to be taken back too many times. They need to throw them away it makes this was a major inconvenience to me. The guests park and idle their vehicles and woke me up. Bad location for a room.
Contras: Shower was very poor
Contras: Very noisy
Prós: The front desk guy was awesome! Very friendly and welcoming.
Contras: No it was perfect.
Prós: Staff is soo friendly and amazing. Nice down pillows, massaging shower head, granite counters, white fluffy blankets. The make your own waffles were delicious as were the biscuits and gravy. The pool was nice (I'm not a fan of the indoor/outdoor thing)
Contras: Beautiful grounds keeping (my hat goes off to the gardener) Plenty of room for the pups to use the restroom/play. There are a ton of homeless people in the area (not at hotel but across the street) bathroom door was too close to toilet.
Prós: Wonderful service, clean rooms, and quiet. Will definitely stay again.
Prós: Nice large room with refrigerator and microwave. Beds were comfortable.
Contras: Shower hardly drained, rather lame for a motel at this price. Lots of pillows, but no variation in thickness. Hard for those of us with neck problems. A bit noisy, dogs barking in room near us and people coming in in the middle of the night talking and laughing loudly. Useless one cup coffee machine. They have free coffee in the check in area, but I would rather have coffee and wake up in my room without having to get dressed and go out. Even though I brought my own coffee with me, the tiny one cup coffee maker was unusable as it is designed for the packets of coffee (which are terrible). Why bother?
Prós: staff was friendly and helpful
Contras: hot tub was lukewarm
Prós: I was probably most surprised by the extensive breakfast options. Staff was amazing. There was a cute gazebo. I used the hot tub twice.
Contras: The room smelled heavily of air freshener. I like scent free rooms. Sometimes heavy smells like that give me a migraine. It was so intense I aired the room out for a while when I checked in.
Prós: The location is close to Humboldt State University. Beautiful area to take a morning walk. Breakfast has good variety. Will definitely stay there again.
Prós: I loved the rooms and the service. My mom and aunt used the workout room and the breakfast was good. For my whole family, there was no problem and we were able to relax in that hotel.
Contras: No problem with hotel
Prós: Hotel was at good location, rooms were nice and clean, and bed was comfy
Contras: Same breakfast everyday. There should be more choices for the breakfast
Prós: Everything was new, fresh and clean.
Contras: Only one super small issue was that the water pressure was weak. That was the only bad I could think of (hardly worth mentioning).
Prós: ! Breakfast was good
Contras: There was a bug on the ceiling that we notice while going to sleep! It was in the molding !!! It wasn't there in the morning , so that made us nervous! It was gone in the morning , so we didn'...
Prós: the staffs in general were helpful and courteous
Contras: some interior finishes are worn out or old the neighborhood (the plaza next door) has wanderers on plaza, they were either walking or resting in front of stores
Prós: I would highly recommend this hotel to any one staying in the area. All the amenities plus more. Very comfortable stay.
Contras: Great hotel
Prós: Staff was helpful and nice. Breakfast was great
Prós: Great , comfortable beds! Staff was helpful and nice. Good breakfast! Will definitely stay again.
Contras: One day my room was not cleaned.
Prós: The indoor pool and sauna was pretty nice. I did not expect it to look as nice as it did. Rooms are clean, comfortable. It did not feel like your typical inn-type motel. It was a step up from ...
Contras: The maid that cleaned shoved the chair against the wall and bent the cord prong to the light. My son had to fix it.
Prós: Check I was quick. Nice Mediterranean restaurant close by. Close drive to HSU and family friendly Arcata Park.
Contras: Pool was a bit cool. Breakfast space was tight.
Prós: Th beds were comfortable. The wifi was great!
Contras: The breakfast was sadly lacking. The breads were puny and dry. Not the best 'free' breakfast we have seen. We had to go out to a restaurant to get adequate food
Prós: pillow is uncomfortable; there is a stain on sheet; bed frame makes noise; breakfast is too simple.
Prós: The room was clean and the bed was comfortable.
Contras: The location was in a row of motels right off the 101 freeway. There were numerous sketchy individuals hanging out nearby which could make you feel a little less than secure at night. The refrigerator...
Prós: Pool was indoor. While the water was a little cold the pool house was nice and toasty!
Contras: Hot tub was out of order and looked like it had been for some time
Prós: It was clean and comfortable.
Contras: Too many sketchy people in surrounding area.
Prós: Location to national forest
Prós: Room nicely decorated, clean, quiet.
Contras: It's located in a 'seedy' part of town but it does seem to be on 'hotel row'. Easy access to freeway. Quite a few street people - pretty dismal. Whole area is kind of run ...
Contras: The bed is uncomfortable
Prós: Good variety for breakfast
Contras: NO hottub! Online they state they have a hottub, but they do not! Freeway noise was noticeable in room.
Prós: The location to our daughter's rental apartment. I am limited in what I can eat 'out' so I have to rely on fixing where we stay so having a microwave and a refrigerator is a bonus for me.
Contras: Police sirens just outside our window three times (no AC could not close window) Serenaded by drunks at street level until 4:00 A.M. (Hotel's solution: ear plugs) Accosted by homeless (...
Prós: There is a Restaurant attached to the Hotel!! Its amazing!! Its Japanese, and the staff is wonderful!!
Contras: The noise. There are a few bars close by and its very loud!! The parking isn't that fun either, but once you found a space it was ok.
Prós: Guest room was great, had everything you needed! Right in the center, quite literally, and easy to get anywhere! Don't pass on the movie theater! Hard to know where to eat that's good in town...
Contras: Food at restaurant, pizza place, but we ordered sandwiches and we should have stuck with the Pizza!
Contras: Old, historic hotel with out modern conveniences, but charming
Prós: I appreciated the history of Arcata Hotel. Enjoyed the pictures with historical facts as well as authentic looking decor that was displayed through the hallways. The view from my G St room had trees, ...
Contras: Being on the G St side of the Arcata Hotel was very noisy from the traffic. The bed and bedding definitely needs updating. Wish I had brought my own pillow!
Prós: It was a little bit loud but it was Fourth of July so that's to be expected. It was very nostalgic and my family enjoyed our stay greatly!
Contras: The shower pipes scream during shower but was still neat because of the old brass pipes
Prós: The atmosphere of the hotel was great, and I liked how it was based from back in the day. The front desk was very accommodating and friendly!
Contras: The breakfast could of been better! This was the first hotel I've ever been to without eggs and sausages for breakfast.
Contras: Old, musty, disgusting trash left in the trash can, small room, dingy, clawfoot tub with rickety shower ring, mold on the bathroom wall, room door didn't latch properly--had 3 locks and only 1 ...
Prós: Wonderful central location near all the bars and great food/shopping. Wonderful vintage ambiance! The cinn raisin bagels on the continental breakfast were perfection!
Contras: It would have been nice to have a working bathroom doorknob in a twin/full room. No bathroom privacy.
Prós: Very sweet staff. Comfortable bed and pillows. Great claw foot soaking tub. Nice towels. Lots of cute shops and eateries nearby.
Contras: Area was full panhandling and after hour drunks and druggies. Shops close before dark for a reason. All night police activity outside my window. No escape from the noise and no AC. Squeaking overhead ...
Prós: Due to it's age, it has some character. It is in a very good location. Very centralized.
Contras: Everything in it is old. It doesn't feel historical, and charming (which is what i was hoping for). it is next to 3 dive bars, and the plaza in the middle looses its appeal as it is constantly populated by homeless looking young adults smoking weed the whole time. All of this contributes to the hotel's loss of charm.
Contras: I asked for non smoking and got smoking. There were hairs in between my sheets on one bed and the other bed sheets looked filthy, hairs in 'clean' rolled up towels. We were exhausted from ...
Prós: The room was quiet and comfortable. The woman at the front desk was really nice and helpful. We met one of the managers and he was very friendly and accommodating. There are numerous stores across the...
Contras: The room is bare bones-no microwave,coffee maker or refrigerator. I think you have to pay extra for WiFi.
Prós: 'Central location to service stations, grocery, fast food, dine in restaurants and stores, close to downtown yet far enough for peace and quiet. Close to bus stops, area was clean, location was ...
Contras: 'I personally did not find/see anything that was dissatisfying about the property of staff.'
Prós: Beautiful location! Close to a beautiful secluded beach.
Contras: They have an additional charge if you want Wi-Fi.
Prós: Simple, cheapest around, clean. Cable TV and Wifi just fine. AC/heat good
Contras: Very basic. 2 small bars of soap and towels. Bed, table, chair, TV. Laminate floor throughout. $3 for wifi.
Prós: Bed. Heating and cooling system.
Contras: Stairs. And access to room was too far to haul luggage.
Contras: Filthy floors poor maintenance. Need to put money being charged with upgrades, such a a new mattress and paint. Closet was torn out and unfinished.
Prós: Check out was 12 anf not 11
Contras: No refrigerator or microwave in the room, no bathtub
Prós: Not much
Prós: close to Humboldt State
Contras: Room was not cleaned, bed not made, towels not replaced each day.
Prós: Place was clean, staff was helpful. No frills, but for the price its tough to beat.
Prós: Friendly, courteous staff. Cared to meet guest requests. Welcoming to guests. Flexible in allowing more time for checking out.
Contras: Cramped parking lot with all spaces filled makes it a challenge to get out.
Contras: Smelt like urine, bed bugs, stains of blood and god knows what eles. No a/c they used a box fan in the window, the window that didn't have a lock they used a stick in the window. Shower floor ...
Contras: Not the best area of down, lots of homeless around
Prós: Room was large and clean.
Contras: Bed was hard.
Prós: I like the staff very friendly. This is not a fancy motel, but it is clean , comfortable bed and they have a good breakfast. I have stayed there several times. Very good for the price.
Contras: Outside a lot of homeless people. So a little scary going to and from car, but the manager has camera and can see parking lot. But I have never had any problems.
Prós: The location was very near to the highway and it helped us to save time in our way out.
Contras: I asked for crib, but it was not provided. The kitchen was not spacious enough and we had to difficult time in the morning. The bathroom was not cleaned properly. The bed springs were old and slouched...
Prós: The lady at the front did all she could do with our situation. She was very professional and friendly! Went out of her way to make things ok.
Contras: Someone was in our room and left it unclean and left poop in toilet.
Contras: Everything else....especially seeing the drug syringes laying in parking lot where kids and pets plus adults that can get hurt. Roaches in our room plus bed. Stains on walls. Horrible smelly room. ...
Prós: Bed was great
Contras: The whole building stunk. The dog smell in our room made my allergies go off the charts. No hot water in the bathroom sink. The smell of pot lingered in the halls. Got a huge door scrape while our car...
Prós: The rooms were clean and beds looked nice.
Contras: Our first room had a really old AC unit that was SO loud. So after the first night I asked for a different room with a newer AC. I was moved and all was good.
Prós: The bed
Contras: Stains on the shower curtain
Prós: the staff were very helpful
Contras: their computer system were extremely slow
Prós: The lady at the front desk was nice. That is all.
Contras: oh my god the smell. Honestly it smelled like a mix of old garbage, sweat, dirt, and something else rotting, not to mention the constant smell of weed. Stained towels were awful. This place is beyond gross and I'd rather sleep in my car than stay here.
Contras: The room smelled,outdated, and one of the front desk guys was rude
Contras: Paint chipping off walls in the room that was assigned to me. Mildew in shower. Entire room needs updated. Bed was fairly comfortable.
Contras: Room was used w open soap bar and wet hand towel. Dirty sheets on one bed. Toilet band had been broken. Always had to look for staff and was told housekeeping would be there after 8 in the morning. ...
Prós: I liked the breakfast
Contras: I didn't like how my room key constantly had to be remade and my room a.c. didn't work and the indoor pool was too chlorinated when ur eyes burn when u sit next to the pool it's too much
Contras: The rooms smelled like urine and they were dirty as well.
Prós: nice pool and jacuzzi. comfortable room and beds.
Contras: breakfast could use upgrade. we got there about 5 minutes before the 9am deadline choices were scant and although we were waiting inline to put together some food staff started taking things away ...
Prós: Comfy bed and plenty of room. It was a business trip, so not much to say.
Contras: They appear to be understaffed. My room was fine, however there were people trying to check in and some of the rooms were not cleaned, causing some guests and the reception staff a lot of headache. ...
Prós: The bed and pillows were very comfortable. Air conditioner wasn't too loud.
Contras: Coffee pot in room was dirty, all carpets look filthy, room furniture is old and battered. Paint job is poorly done with an bad color.
Prós: Parking/large room
Contras: everything. Damaged door to room. Torn dirty blanket on bed. Complained to desk clerk no action taken. All ice machines in motel were our of service. Breakfast was day old bread, dried up fruit ...
Prós: Room was spacious. The area was quiet. Nice pillows.
Contras: Room was not cleaned well. Inn was out of facial tissue. No refrigerator. Room needed some updating. TV was funky.
Prós: Liked the fact I could have my dog with us.
Contras: They charged my card three times and told me 'sorry it was be back in ur account in 10 business days.' I will never stay there again. The stuff was very rude and never had a manager on site ...
Prós: The hotel had a lot of bad reviews, however, my experience was great. The room was simple but clean, the bed was good, the staff were friendly and helpful. For a room that was under $---- for fourth of July weekend, it was a great deal.
Contras: The free breakfast was fine. Some of the reviews complained about the food, but IT'S A FREE BREAKFAST. You can't expect a free breakfast to be steak and eggs. The hotel provided bagels, fruit, coffee, juice, milk, cereal and a waffle station.