A cozinha foi bom-equipada, os quartos muito limpos (excepto duma cucaracha no casa do banho), a veranda com uma vista bonita um pouco menos da música
Adorei a simpatia dos funcionários, o hotel é muito bom, muito bem localizado. O colchão do quarto grande não estava em muitas boas condições.
Da vista sobre o mar e da piscina climatizada por nao encerrar cedo.
Gostei de tudo. A localização em frente ao mar, a vista, o espaço do apartamento e o mobiliário, tinha tudo o que é necessário. Um complexo moderno. Os empregados da recepção, bar e restaurante muito simpáticos e atenciosos. O bufete ao jantar era extraordinário. Recomendo este hotel a todos que queiram passar umas férias fabulosas... as minhas foram.
A vista sobre o Mar
Da localização Havia muito barulho na rua e dentro do hotel. Foi necessário alertar a segurança, para resolver parte do problema. Penso que não era necessário chegar a esse ponto. Na cozinha faltavam alguns utensílios essenciais. A piscina era um pouco pequena.
O que mais gostei neste hotel foi a localização, vista para o mar e a simpatia e profissionalismo dos 2 rapazes da recepção. Não apreciei a antipatia e falta de educação da senhora mais velha da recepção, a falta de limpeza (estive 4 noites e não mudaram uma única vez as toalhas de banho). Ao 2º. dia reclamei que, o cilindro da casa de banho estava a perder muita àgua e não fizeram rigorosamente nada. Durante a minha estada, o bar da piscina esteve sempre fechado. Não se pode deixar alimentos à vista pois em questão de minutos são atacados verozmente por pequenas baratas. Felizmente existe o frigo-bar para resolver este problema.
Adorei a sua localização, as suas instalações e a simpatia dos funcionários com quem contactei.
Near the beach and the center of Santiago. Pools great and staff are friendly but many times the front desk had a long line-up. The beds are not comfortable and there is no coffee/tea in the rooms.
Hotel was very clean , well maintained and decorated . Food was good with a lot options. Room was clean and big . The food wasn't so suitble for Kosher eating people.
The Greenery was fantastic. the pools are nice. The Breakfast was good The beds! They roll all around and are very uncomfortable. staff are a little disorganized but do their best.
Overall satisfied. The hotel is close to the beach. The pool area is good for the younger kids. The all-inclusive food is OK.
The noise from the road on the front block was, at times, overpowering. Buses stopping for long perios outside the hotel made a peaceful relax on the room's verandah inpossible.
Excellent location, views, standard of accommodation and service. We were upgraded and that only added to the enjoyment of the stay.
very comfortable and private fab app top floor looking out over the sea and mountains to the side even though the app was fab we only got the sun there in the afternoon on the balcony and the nearest beach was closed as some rocks had fallen there. if i knew this before hand i may not have gone there, but i believe that this is going to be rectified shortly othere wise all well
Good appartment, clean, nice swimming pool (not salt), not too touristic, rental car recommended since it is not close to most tourist attractions. Beds are rather hard.
The more traditional location-close to Los Gigantes. Excellent facilities.Very accommodating staff. Can be a little noisy with the early arrival of cleaning staff. Depends on room location.
The hotel makes an excellent base from which to tour the island by car, potter round the resort of Puerto Santiago, take a trip from the marina at Los Gigantes or enjoy swimming from the black beach at La Arena. The food is interesting and plentiful and the staff friendly and helpful. The rooms are clean and the free air conditioning makes sleeping a lot more comfortable when the temperature is 32+ degrees C. All the single beds were rather too firm for our liking and the sofa beds/settees are old, broken and really do need replacing.
The cleanliness and comfort. The TV reception was not good and there was only English news channel.
Very nice. Clean rooms, good location, close to the beach, friendly and very helpful staff. Good food. Excellent value for money, can only recommend:)
The young man in charge (I think) of your entertainments was extremely helpful and pleasant, especially the first day when my husband was unwell and I needed some lunch on my own but was not on full board.The junior suite was very spacious and pleasant. The smell in the bathroom, the smell of food in the reception area, the smell of drains just outside the hotel and the oppressive warmth of the dining-room.
the hotel is pleasant and friendly and the food is very good value for money
Conditioners in the room... Terrible smell in corridor biside the reustarant.
hotel was very clean, food very good .not a lot to do,but i was only there for the weekend! piano bar has no atmosphere,the entertainment was ok! But to relax it was nice and quiet, no
good service, relaxed environment no
very quite, lovely place to stay from rush...
The appartment balcony was excellent. It felt very private because the stepped design meant we weren't sitting side by side with people next door. We had a wonderful sea view and plenty of space. .
quiet and relaxing.. older age group not so many kids..
The place was very nice, food was ok. The place was very quite, more suitable for older couples, as there is not much entertainment at night. Its at the top of a small town, bit of a hill to get up to it. Not a lot happining in the evenings.
A nice layout. Didn't feel like i was in a big complex. Reception area and other facilities were good. Cleaners did not turn up on two different days. Location is not great. Callao Salvaje doesn't have beach and not a great variety of restaurants/bars. We travelled each day in rental car to other locations.
ocean view from terrace; tranquility on the hotel territory
We didn't like the gala for the new year. We paid almost 80 euros and we eat in an awful way. The rooms were cleaned two times in a week, unfortunayely they decided to clean our room two consecutive days and the rest of the week we had to use the same towels.
Staff is very friendly. Apartment is clean and spacious. Close from shops and restaurants. Far from the beach. For a sandy beach one has to drive 10-15 minutes. Not a problem if you have a car.
We only stayed one night at the hotel (which was always the intention)and it certainly filled the requirements we needed. Well equiped though it would be unfair to comment further as we did not really get a proper feel for it due to the short stay. Did not understand about washing up not included I presume this is to avoid the maids being faced with sink fulls of dishes, though no information on how this may be charged. We only used 2 glasses and left them clean but wonder if this would have been taken from the deposit left. Not really a dislike but worth mentioning.
Muito confortavel, instalações optimas, com vista para o mar, muito tranquilo, limpo, acolhedor. Optimo para quem pretende relaxar pois é uma zona bastante calma; contudo fica longe do centro e ai só compensa ficar se alugar carro. Infelizmente fica longe do centro da cidade e só há autocarros até as 22h.
Localização, Piscina com uma excelente vista para o mar, internet gratuíta, funcionários, comida e hospitalidade. Camas muito moles, e nunca foi feita a limpeza no quarto nem troca de toalhas em 2 vezes que cá ficamos num total de 5 noites.
Vista para o mar e da piscina ... Em 8 dias só duas vezes é que tivemos limpeza no quarto , e nem toalhas mudavam.O estudio que alugamos estava visivelmente sujo .limpeza muito ma.
Location close to harbour superb with excellent pool facilities available and adjacent bars & restaurants Appartment fittings tired.
the appartement is very big with a big terrace at the harbour of Los Gigantes. This is a very nice town if you don't like disco's
In a prime location and the pool across the road was great. The apartment was a good size and having sea view was good. It does need updating as it looks tired and the kitchen units in our apartment definitely needed some attention. The area where they had the two computers and chairs could be utilised better, possibly having a small bar there instead, just feel the space was wasted.
the location was beatiful. we visited 10 years ago.the apartment and the whole block, was in need of some TLC.and very quite perphaps that was a contributing factor.
Good location, staff very friendly and helpfull. the appartment was quite spacious and the view on the arbour was really nice.
we enjoyed of wondwerful view of mountains and sea port from our rooms. Our yard-patio was perfect. There was quiet cleean and comfortably. We are in firm confidence to visit you next time. may be that natural pool with sea water was closed all time
Good value for money- cheap and clean. No hot water for 2 days, we did complain and did receive a small discount. Considering it was a budget hotel I thought this to be fair- however when staying in a budget hotel, all one wants is a shower and bed.
close to markets and restaurants, beautiful pool area, big clean room the staff would often not speak with us because we did not speak their language well, which resulted in some very aggravating moments
The location is amazing and the rooms were quite large The bathroom seemed really old and poor maintained