Prós: Super friendly staff, very nice snack and restaurant with very good prices. we had a huge bed to share with our 18 month son. everything was perfect for us, definitly coming back if back to hoceima
Prós: the shower, full stop
Contras: no service at all, twice waited over 20 mins.for restuart service, i walked out in the end, staff trying to overcharge you on anything where the price is not in print, i.e. money exchange, laundry, ...
Prós: The hotel is in modern Moroccan style. The rooms are vast and comfortable. We had nice breakfast. The receptionist was very helpful and smiling.
Prós: The staff was very helpful. Especially Yahyah spoke English which made a huge difference. The rooms were very big and comfortable and the location was very near to the beach
Prós: The reception staff and especially the girl was very pleasant
Contras: a little noise coming from the near building under construction. but the hotel has nothing to do with it!
Prós: He had dinner and was great!!!
Prós: very nice staff,huge room for our family, close to the city centre
Prós: Perfect location,5mins walking to Quemado beach.And staff Yahya gave me good service and best suggestions for visiting good view.
Prós: Large clean room
Prós: Free parking outside hotel, very comfortable and spacious room, good quality food for dinner, very efficient and friendly staff
Contras: Limited choice for breakfast, no eggs were served
Prós: The bed (and bedding) in room 211 was probably the best we have experienced. The reception manager, Yahya, was friendly, helpful, experienced, useful, kind and funny. The other staff were also ...
Prós: I liked very much the facilities within hotel such as gym, swimming pool and play area for my toddler. The staff were very friendly and were always willing to help when asked.
Contras: The lack of cleanliness; the outdoor swimming pool was in an ideal area but poorly attended to. There was bird poo and other things around it. The maids did not do a very good job of cleaning the room...
Prós: Nice hotel, friendly staff and nice rooms and beautifull view!
Contras: Breakfast was a little poor. Not enough variety.
Prós: I liked the location of the Hotel on the beach. Very close to the beach. The spacious room terrace. The luxury Shower and the comfort bed.
Contras: The Air conditioning was turned off by the Hotel due to us not in high season despite the weather was getting warm, despite my numerous complaints they haven't sorted out the problem they turn it ...
Prós: Breakfast was awful & very sloppy. Never any fresh coffee & the croissant were always stale. The cooked omletters were badly made. Food in the hotel was terrible too & pricey.
Contras: The hotel only had one exit there was a demonstration do were heavily delayed as couldn't get out. Servicevety disorganised & haphazard & resembled Fawlty Towers at points. Staff were nice...
Prós: Lovely place, hotel is situated on the beach. You would like to dream away there, peaceful and quiet. Good hotel, modern room, balcony.
Contras: Service at breakfast little clumsy (table not clean, no spoons). But the cook fixed it well.
Prós: The staff was friendly, just not terribly helpful. The view from our room was beautiful (but there were no chairs to put on the patio to enjoy the view)
Contras: Unfortunately, there was not much to like about this hotel. It was like the staff forgot we were coming and just opened up an apartment that wasn't cleaned from the previous season. I wouldn't...
Prós: Spectacular location and design with view of beach headland and sea and close to town; There is underground parking. Staff were keen to help in any way.
Contras: Breakfast was only ready half an hour after stated. Wifi; TV were intermittent.
Contras: Breakfast was poorly
Contras: A bad smell in the hall
Prós: clean, location, all rooms have sea view beach itself is nice - quiet, clean water, sandy beach.
Contras: horrible - not worth price - 1. they ask you to pay in advance of stay at check-in. never had that happen before. 2. aid conditioning did not work. though they did fix it eventually. 3. i paid for a ...
Prós: a cama do quarto 4014 fazia buraco no lado esquerdo
Contras: Aluguei 1 Apartamentp e na chegada disseram que nao havia apartamentos livres, depois negociamos 1 suite e fomos mudando mais 2 vezes para suites alternativas
Prós: Pequeno almoço ocidental. vista muito boa, virado para a praia, muito limpa. excelente varanda spa muito bom quarto confortável
Contras: o preço não correspondeu ao valor do booking. foi bastante superior. não quiseram sequer aceitar a reclamação.
O hotel Mercure Quemado Resort Al Hoceima de 4 estrelas com inspiração marroquina e arquitetura moderna situa-se num penhasco com vista para uma bela praia. A sua calma e relaxante atmosfera garantem uma experiência intemporal e inesquecível. A estância tem 121 quartos, incluindo 10 suites e 48 aparthotéis, bem como um restaurante que serve vários pratos. Mergulhe nesta experiência mediterrânica à beira-mar.
Prós: Very friendly. The excellent manager gave us valuable advice about the state of the roads for our onward journey; the journey towards Nador along the coastal road was splendid. We were out of season ...
Prós: Comfortable well decorated rooms with very nice sea and Spain island view, not far from beach, good breakfast, friendly staff.
Contras: Music near the windows (swimming pool area) till 1 a.m. Some terrible noise whole night (maybe from big AC or something like this)
Prós: The path to the beach is a short walk through some nice gardens.
Contras: Contrary to information online there is no wifi in rooms. There is also no nightclub however the pool area is used each night until 2am, music resonating through overlooking rooms. The breakfast is ...
Prós: very good staff , friendly and helpful, especially Ms Bouchra at reception she is super helpful
Contras: very very noisy at night
Prós: i like nothing actually.
Contras: i do not know how they got 4stars !!!! i booked for 2 nights then i stayed for 1night only then i go out after heated arguments with manager. -I booked hotel for 3 adults then they give me for two...
Contras: There no coffee maker or boiler with tea coffee and sugar there should be one
Prós: Large room. Excellent shower and bathroom. Staff who try hard but undertrained for this calbre of hotel.
Contras: Some lights and sockets not working. No explanation notes on how to work the room facilities. No water in the room (had to buy it in the bar). No coffee or tea facilities in the room. Wifi and TV not ...
Prós: Good view
Contras: The night audit is a big thief.
Prós: Centrally located. Room with balcony and sea view. Helpful and friendly staff. Yummy and generous breakfast with possibility to have it on a terrace.
Contras: Nothing really annoying but our room had stained curtains and a broken bidet. This should not happen in a four stars hotel.
Prós: Location is great and staff are friendly
Contras: Very week internet and air condation not working
Contras: The doors could be better hinged. The shower door cannot be closed properly and lets out water
Prós: The room
Contras: The breakfast
Prós: Wifi and situation
Contras: a lot of noise..concerts till 01:00 and people looking at your window...we couldnt open the windows to enjoy the view!! the embassador suite 201 is basicly part of the street no privacy at all...as ...
Prós: Localização excelente. Funcionários muito atenciosos e simpáticos. Muito boa relação preço/qualidade.
Prós: NOTHING THE HOTEL WAS RUN DOWN, PAINT PEELING OFF THE WALLS, THE GLASS TABLE WAS BRPKEN, THE BEACH WAS LITTERED WITH TRASH. IT WAS ABYSMAL.
Contras: Everything about the place. We couldn't wait to leave.
Prós: The location and fiew are great
Contras: The hotel is not clean en furniture are very poor!
Prós: Aardig personeel but expensive for the quality of the hotel. Simple breakfast but ok. On the beach, that was nice
Contras: Price quality
Prós: Nice view
Contras: Looking tired!
Prós: view,staff, and breakfast coming in time.
Contras: Staff are very helpful and helping as much as they could ,view is well, but facilities inside hotel are very poor ,such (A/C not working well,bathroom is leaking water and pump of water making ...
Prós: The beach was a nice !!!
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