A arquitectura do hotel, os serviços, a paisagem envolvente e o conforto das instalações.
Restaurantes do Hotel, Facilidades e instalações do Hotel, localização fantástica. SPA muito pobre nada relacionado com o hotel. Serviço de Quartos - Limpeza muito fraco.
Beautiful palace over the beach in the nicest part of Agios Nikolaos. Thanks to booking.com and the previous guests to help us find this place.
Excellent; Agios Nikolas is amazing and the Palazzo is the perfect apartment- by FAR!!! A South wind can blow out the beach in October- otherwise, perfect!
amazing view (sea view appartment) we did not have new towels every day
Friendy and helpfull staff. Beautiful location and service provided.
It is a lovely small family-run hotel. The owners were very kind and helpful and we thoroughly enjoyed our visit! They were very generous, eg providing use of the internet, being very flexible about unusual arrival and departure times. I highly recommend this hotel! Nothing
Excellent location - near the town centre and the best town beach. Poppi the owner was so helpful and welcoming. The rooms are old-fashoned, very nice-styled. Great balcony view. Busy road downside, noisy dust cart every morning.
The location is excellent, right near the town centre, lake and small beach. The rooms are rather gloomy, and as one room was on the side, the so-called sea view was limited.
It is charming, sparkling clean, and across the road from a lovely beach. The hotel staff (K. Dermatzakis and family) could not have been more welcoming and friendly. I would recommend it to anyone traveling to Agios Nikolaos. It is difficult to find because the streets of the town are narrow and one-way. Signage could be greatly improved.
We were met by the owner, Manolis, who was expecting us. After showing us to our room, he brought fresh fruit and homemade raki. The room had a terrace on the harbor. The location was ideal. The breakfast was sumptuous and offerings were mostly home baked. A friendly and attentive staff tended to every need. None
The welcome was warm and the view exceptional. Palazzo has all the amenities of a big hotel but the kind consideration and attention of a small family run hotel. Absolutely the best of both worlds!
the top pool had room to sunbathe. staff favoured french communication. lack of air con in dining / public areas. absolutely no view from garden view room, this spoilt the holiday. useless broken gym facility.filthy under the bed. the accomodation was double the price it should have been
It was quiet and also convenient for Elounda I found the hotel very good,but there could be some improvement regarding a couple of the staff at reception.A smile does not hurt!
The hotel was very good value for money, we only stayed 1 night, but wished we were there for longer, pleasant surroundings, set in lovely gardens
We loved this hotel. We stayed half board. lovely location, great value, pleasant food, friendly staff meant a relaxing stay for 3 days.
Affordable price of room with half board, staff, internet facilities in the lobby at reasonable prices. Great value for money Not a sandy beach
Quiet, friendly. Spacious. Ground floor room. Lovely pools. Access to sea. Very good food and wines. People smoking on adjacent balconies
The employees are really polite and and very pleasant. The swimming pools have a nice area and the hotel beach, even being stony, is great for snorkling. But I really recommend a car rental because there are many worth blue beaches close to Elounda. The hotel food is also really good.
Excellent room, staff really friendly & very helpful None
The staff were very friendly and the animation team were very professional. Allthe restaurant staff worked very hard to ensure you werew attended to prompltly. The hotel is very datted and like most Greek accommodation flatters itself that it is a 4 star. There were no facilites in the rooms other than a fridge and the rooms were basic but adequate. The loication of the hotel is poor and it is 35 minutes walk to the resort and longer to come bacxk on roads without pavements.
Very Friendly and Relaxed Atmosphere.
Brilliant value for money. Simple, bright, clean, comfortable and welcoming. I have already recommenend it to friends.
Good location, only few minutes walk to the lagoon. I would suggest getting a studio, for small extra cost the room is nearly twice the size. Parking is on-street which is not a problem, get a road map though as there are a number of narrow and one way streets. Could not get wifi in the studios (which wasn't a problem for us), communal PC in reception could be used if required.
Quiet, clean, midway between bus station and harbour Credit Card number taken at booking, but cash needed at checkout.
The hotel was clean, the staff polite (albeit bit short of words) but everything was just simple and straightforward. An enjoyable stay and in a good distance from the town centre.. all in all a recommended budget hotel.. nothing spectacular but nothing short of.. Well short of more breakfast, bit simple, tasty but very small. Do not expect a buffet or cereal etc- a coffee, some orange juice, toasted bread and one croissant will have to be enough to start your day..
Room decoration is very modern and furnishings look quite new. The shower does not have any curtain so after taking a shower the bathroom is a bit flooded.
Having a very clean and comfortable room to sleep in after a long journey and midnight arrival.
Gostámos do design do Resort e das suas facilidades, como por exemplo a praia e a piscina. Os quartos são grandes e muito confortáveis. É um verdadeiro hotel de 5 estrelas. Como é um hotel recente, nota-se que falta ainda alguma sinalética.
De tudo! Melhor hotel onde já estive. Recomendaria mais luz na estrada de acesso ao hotel pois à noite é dificil encontrar a entrada quando se vem da estrada principal.
The hotel was conveniently situated in the town with easy access to the center and the beaches. The air conditioning in my room did not work so I slept with the balcony door open. There is a main road outside the hotel and I was woken up most nights by loud traffic noises (2 stroke motor cycle engines especially) or people walking home from a night out talking to (shouting at) each other.
Nice room, good view over the bay.
Only unique thing they have - children playground with nice lady speaking many languages (including Russian). Playground is between beach and restaurant. Price of room should be at least twice cheaper to be reasonable. This is very old hotel and despite they made all efforts to keep it in good condition it is impossible. It was impossible to get to our room with children trolley and 6 times a day we have to climb stairs with trolley in hand. But in general Elounda is very good prepared to go with trolley.
service and surroundings
We were warmly welcomed here. A great location - beach one side, ocean views and the city centre a stroll away. An easy drive to Heraklion so an excellent base from which to explore Crete. We really enjoyed our stay there.
Clean rooms, small and friendly. We liked it so much we stayed a second night. We booked 2 x 4 bedded apartments(each one to accommodate two adults and one child) however when we arrived we were only offerred 1 x 4 bedded apartment and 1 double room. We had little option but to accept and change our sleeping arrrangements.
woderful freindly hotel with first class views and value for money accomodation
We ony were there one night,but it was very nice
The greek hospitality, the greek atmosphere, and the lovely people at the hotel - og the very good service from all. After 20 years of holidays in Greece is this hotel one of the best we have stayed at. We wish of cource to come back to Pergola!!
Room with sea views was beautiful. Staff was very friendly and kind.
A perfect view to Mirambello Bay- best place to stay in Agios Nikolaos!
I loved the service and helpfulness of the owner. The location was wonderful, it was extraordinarily close to the water and i would drink my coffee starring at the sunrise every morning. The rooms were spotless! It was absolutely perfect....i've already booked for next year!
The place of the hotel and very friendly staff. No elevator, I needed to take my luggage on the second floor by mysalf.
clean room and good access to town noise from other quests
Excellent staff, very friendly. Good location.
A fantastic apartment, a fantastic staff, good location, wihtout any doubt i recoment Mantraki Apartments. I maked a trip all around Crete and for such a price it was the apartment with better quality i stay (very good relation quality/price).
The beds we hard, it was hot no A/c and the fan was ineffective. Was not value for money and had no facilities to speak of. Generally uncomfortable. Certainly would not book it again or recommend it to others.
Central location. Ideal for walking around the town The bathroom was very small.
the kindness of the staff, and the location of the hotel no
The apartment was very large and the location excellent. The ower was very kind and friendly, and we really felt at home. Excellent value for the price. The bathroom was quite old.
The location. Close to the main part of town and across the road from the beach. Definitely not a 4 star hotel. The hotel is in dire need of an update. The stucco ceilings and dingy dark hallways are totally depressing... The carpet needs ripping out... Probably hasnt been changed since the 70s!!!
The lobby was very pretty as well as the pool area. I felt the food was very poor and the beds were unbearably hard. I just did not think for the price that it was worth the money. They need to do as much work in the rooms as they have done in the lobby. However, I have not liked Crete overall.
Lovely little hotel in old part of city.
Hospitality of staff, food and service at the restaurant rooms are nor very modern
The sea view was delightful. The guest room was tired and badly in need of renovation. There were cracked tiles in the bathroom. The room stank of 'air freshener'. All in all it was hard to see how the hotel retained a four-star rating.
Staff friendly and rooms kept clean TV needs more UK stations and not just the boring BBC World
the front desk of the hotel were very obliging and friendly and went out of there way to offer additional service to me.
nice hotel but not really design as you explain in the descriptif:the room furniture were really classic
We liked the location, the staff & the view, since we've upgraded to a jounior suite, we enjoyed a joining swimming pool. Breakfast was poor in variety & freshness. There are only twin beds available (& they're too firm) no double king or queen size.
Hotel was well designed, the grounds attractive and well kept. we only booked breakfast, but that was good.All staff very helpful and friendly.we had a junior suit and shared pool, kept clean and was a pleasure to be there.Would we go back yes. Not really no.
The hotel was in a good location. The staff were friendly and helpful. Unfortunately we only found the shortcut to town on the second last day (although we didn't ask anyone either). Overall we were very pleased with the hotel and facilities and would go back again.
very nice hospitality,peacefull enviroment
Very clean and a nice modern style. The bathroom was really fine. The aircondition was very effecient. Nice and quite surroundings It was a little far away from the beach 1� km away. It was not near to a town. As we had a car it was no problem.
We loved the Villa. It was spectacular and the service of the staff was excellent. If this place was right on the beach it would be the perfect resort.
Lovely room, with semi-private infinity pool. Generally luxurious feeling, but at the same time not too expensive. The hotel is too far to walk into the center of Elounda for dinner. The in-house dinner buffet was excellent, but it might get monotonous.
Great value for money to stay at Elounda, very close to all beaches and restaurants with a car or a moto (you need it anyway to explore the whole Lassithi area). A lot of shadowed parking spaces. Spacious room with nice lighting, big marble bathroom, powerful airconditioning. Excellent sea views from the room's balcony. Breakfast is buffet, not continental as advertised, and it's variation, quality and quantity is very good. Helpful and smiling people, they really make you feel like home. As you already understand, we'll definitely be back!
The staff were very friendly, helpful, and went out of there way to make sure we had a great time either by making suggestions for things to visit, restaurant recommendations, or just helping us with small problems. The room was clean and modern, and we had a nice terrace looking out onto the sea. The location of the hotel was very good & the pool is a great relief. In the morning the pool area was quiet, but fills up in the afternoon as other guests come back from their travels 1. It was difficult to find the hotel, because the sign was small. The quality of the fruits and yogurt for breakfast could have been better. Only the 5 star hotels in Elounda have their own private beach, which would be nice instead of having to travel to the public beaches or the small hidden ones. At the end of the day, many guests come back to use the pool, but as soon as the sun sets you pretty much have the pool to yourself. For those who take the pension with meals, depending on when you eat, you may be watching people swim in the pool while you eat.
Central and convenient to shopping, eating and nightlife. For very little extra, the studio option gave lots more room, plus a kitchenette, which was useful as the hotel does not provide breakfast. Great view over the Lake! The music cafe right underneath was very loud at night, but this is no problem at all if you travel with earplugs.
Friendly staff, comfortable rooms, clean bathrooms, great view over the "lake". No parking facilities in the middle of a busy city centre in summer.
Staff were very friendly and helpful. Room was clean and comfortable. Very good central location with fantastic view over the lake from the room balcony.
Was ther 6 nights and stayed in 2 different rooms (1st and 3rd floors). Excellent View (when staying on Lagoon-side), Cheap, Clean, central, aircon (v important in the 30 degree heat!), recently-refurbished, fridge, can sit out on the balcony.
the location was fabulous
conveniently located in the center of town, near good resturants and a nice beach. we had a nice room with a good view of the lake. it would have been nice to have breakfast as part of the room rent
E£xcellent staff - very helpful and friendly. Situation overlooking the lake is superb. Real value for money accommodation.
You can't beat the location or the views over the lake. I've stayed in this hotel twice before, but the experience this time ensured that I will never stay there again. The cleanliness of the room was questionable (hairs in the beds and bathroom), the shower was terrible (alternating between scalding and freezing water, and it flooded the whole bathroom), the beds were so uncomfortable that my husband hardly slept all night. This used to be a nice hotel, but it needs to be renovated and cleaned up. I would've recommended it years ago, but not any longer!
Very spacious room, quiet neighborhood, great location, cheap = absolute tip for your next holidays in agios nikolaos There's no breakfast
i was very content what about the central situated location
Nice view, very friendly staff (reception a bit slow), room could be cleaner
The place was beautiful and the sea was a pleasure. But what really impressed me was the kindness of the personnel, they really care for you and made their best to stay really pleasant They only thing to have in mind is that many suites that include a private Jacuzzi or pool at the terrace as saw in the pictures of the hotel do not have the privacy that someone might expect, in the sense that your pool or terrace can be perfectly viewed by anyone walking around. I'd recommend that if this is the case and you want more privacy, talk with the guest relations and ask for another one because with more privacy there are some.
Excellent staff, facility and location
the overall concept is nice. very relaxing. lovely private beach with trees details that I would expect in a 5 star hotel: more than one bin in the room, clean floors and windows in the restaurant, service at the beach at 10 am
Distance from the beach Quality of breakfast
resort-like hotel perched upon the mountainside overlooking a stunning little bay outside Istron, beach at 2 minutes walk down a stairs among ficus trees and bushes. Free parking, pools, minimarket. Friendly staff, got offered a bottle of wine by the night-watcher to apologize for forgetting our wake-up call:) paid 68eur/night Food at the dinner buffet (12 eur) and breakfast wasn't so good (very fast food like). Wifi is not free (cheap though, 90min/5eur)
the quality of breakfast/dinner was very poor
Comfortable apartments, friendly English-speaking staff, nice pool on the roof
My gf and I enjoyed staying at the Alantha Apartments very, very much; excellent staff, great location, magnificient view from the swimming pool and great restaurants closeby. I would recommend it to anyone without hesitating! Leaving the hotel after a great week!
The staff were extremely helpful, both before and during our stay. Welcoming and unobtrusive
Location and views of the water were very good as was the accommodation.
friendly,helpful staff.clean,spacious apartments.good location.
The staff were very friendly and helpful. The hotel was up to date and well equipped. The facilities were good. The hotel was well managed. Nothing
Close to downtown, the staff was friendly and helpful. Impossible to get hot water early in the morning, plan on shower at night if you are leaving around 7 AM.
Close to town, two air-conditioners--two rooms, big elevator, friendly staff.. A beautiful pool area overlooking the sea. Always found parking along the street. My wife liked the room! The door did jam and lights were not working in stairwells. This is an apartment complex, not a hotel. A woman alone who needs a bell-hop won't get one! Most of the rooms do not have sea views. Close to town, but you need to walk--ok by us.
We have stayed in many hotels and villas in Greece.The Atlantha is the cleanest and best kept property yet.Good location,nice size rooms,good pool and good air conditioning. The pool area was where the snack bar was located and therefore convenient for breakfast.Unfortunately there was very little shade,about enough for a table for 4 and a table of 2.Just not enough for a propert with 30 apartments.
We had a lovely room with a shared pool and a sea view. Very spacious. The hotel needs a facelift. The grounds are not well kept and the hallways had mold and dirt. This is a beautiful hotel in need of some TLC.
The location and the view from our room are excellent. Especially the park-like surroundings along the sea front within the hotel area is really nice. We had half-board; the dinner was good with delicious varieties. We really enjoyed our stay there. Some of the facilities, e.g. bath room, could be improved to reflect the 5 stars that is listed in Booking.com. The wireless did not function there.
I thought for the price the hotel was a little run down and needed a renovation. I found the beds to be very uncomfortable and the rooms not very cosy.
The views were spectacular, the rooms spacious and kept clean. The breakfasts offered a great choice and staff were very friendly and accomodating The air conditioning in the rooms could have been better.
The location of the hotel was great.
Perfect location with quiet and beautiful surroundings and great view over the sea and city; Our Standard room was bigger than expected. :) The hotel is quite old; therefore some areas should be renovated; Better sound isolation in the room would be nice; Lack of bathroom amenities.
The location and the views Aircondition
sumptious surroundings hotel on the slide, gardens neglected, nothing when weather bad,one british tv channel(news), like a retirement home.
the quite environment, excellent view and prefect place to have a rest
Very peaceful and relaxing with excellent staff
room with a private pool not all the staff were friendly, beach towols are rather small in size and!!!!
Beautiful grounds. Large pool. Restaurant good. Our stay was too short to evaluate all aspects of property Room although comfortable, was a bit small & poorly lit at night. Not enough lighting.
Excellent service from a committed stuff. Excellent restaurant, booth food + service. There is simply not enough value for the money. Otherwise, the hotel stuff did its job excellent.
Great location if You prefer peacful calmness. Right by the sea, no beach but great swimming from the rocks just a few steps from the villa. Secluded charm! No restaurant or bar, but that is a part of the concept - you are by yourself. You need a car to get to Agios, or taxi.
Quaint, clean and comfortable, in a nice location by the sea. You need a car to get anywhere, but great beaches and Ag Nik only a short drive away.
the staff was extremely friendly and helpful
specailly the view and quietness we were the only guests (10-12 May) and the restaurant/bar was closed
A very pleasant and quiet location less than 10 minutes drive from Agios Nikolaos. Beautiful views of the sea from our balcony, a good sized pool, swimming in the sea for the more adventurous from the rocks (or fishing), daily attentive and friendly service from the owners and their staff. A great location from which to explore the beauty of eastern Crete as well to relax by the pool.
Wonderful villas, plenty of rooms and separate kitchen. Lovely big balcony overlooking