Gostámos do design do Resort e das suas facilidades, como por exemplo a praia e a piscina. Os quartos são grandes e muito confortáveis. É um verdadeiro hotel de 5 estrelas. Como é um hotel recente, nota-se que falta ainda alguma sinalética.
De tudo! Melhor hotel onde já estive. Recomendaria mais luz na estrada de acesso ao hotel pois à noite é dificil encontrar a entrada quando se vem da estrada principal.
Restaurantes do Hotel, Facilidades e instalações do Hotel, localização fantástica. SPA muito pobre nada relacionado com o hotel. Serviço de Quartos - Limpeza muito fraco.
A arquitectura do hotel, os serviços, a paisagem envolvente e o conforto das instalações.
sumptious surroundings hotel on the slide, gardens neglected, nothing when weather bad,one british tv channel(news), like a retirement home.
the quite environment, excellent view and prefect place to have a rest
The location and the view from our room are excellent. Especially the park-like surroundings along the sea front within the hotel area is really nice. We had half-board; the dinner was good with delicious varieties. We really enjoyed our stay there. Some of the facilities, e.g. bath room, could be improved to reflect the 5 stars that is listed in Booking.com. The wireless did not function there.
The location of the hotel was great.
The location and the views Aircondition
We had a lovely room with a shared pool and a sea view. Very spacious. The hotel needs a facelift. The grounds are not well kept and the hallways had mold and dirt. This is a beautiful hotel in need of some TLC.
The views were spectacular, the rooms spacious and kept clean. The breakfasts offered a great choice and staff were very friendly and accomodating The air conditioning in the rooms could have been better.
I thought for the price the hotel was a little run down and needed a renovation. I found the beds to be very uncomfortable and the rooms not very cosy.
Perfect location with quiet and beautiful surroundings and great view over the sea and city; Our Standard room was bigger than expected. :) The hotel is quite old; therefore some areas should be renovated; Better sound isolation in the room would be nice; Lack of bathroom amenities.
Location is privileged (amazing bay and beach) , the services excelent (private beach, restaurants, swiming pool, water sports,..). A 10 for the miniclub (our kids really enjoyed their time and the profesionals are really amazing). Very recomended for a relax stay, much more appreciated if you are coming with kids. The taberna personal was really friendly and the service and the food outstanding. From the 2 restaurants, the taberna was excellent (food, service) but the main restaurant we didn't enjoyed much. The food was average as well as the service.
Lovely family resort, good for children, close to beach. Would be nice of wi-fi extended to the rooms and one did nt have to go to a specific area.
Relaxed atmosphere with all the facilties a young family could need
Beautiful setting in an individual bungalow within walking distance of the the main town
Everything! Beautiful sea view, spacious rooms, kitchenette, aircon, plentiful storage, excellent breakfast and service, attentive and caring bar staff in piano bar, location (love hills and walking) therefore not for those who want to be very close to town and tire easily.
The hotel view was lovely and relaxing although its location is quite far away from Ag. Nikolaos centre. A bike or a car are necessary. We were 3 adults who stayed in one room that was quite small. It should definitely be larger.
The room was comfortable, breakfast good, location very good with sea view and quite near from the city. The staff was not very present.
good views and quieteness, friendly staff it was a bit hard to find; we asked for a wake-up call but they did not make it and as a consequence we lost our ferry to Santorini
service and surroundings
Only unique thing they have - children playground with nice lady speaking many languages (including Russian). Playground is between beach and restaurant. Price of room should be at least twice cheaper to be reasonable. This is very old hotel and despite they made all efforts to keep it in good condition it is impossible. It was impossible to get to our room with children trolley and 6 times a day we have to climb stairs with trolley in hand. But in general Elounda is very good prepared to go with trolley.
The beds we hard, it was hot no A/c and the fan was ineffective. Was not value for money and had no facilities to speak of. Generally uncomfortable. Certainly would not book it again or recommend it to others.
Excellent staff, very friendly. Good location.
the kindness of the staff, and the location of the hotel no
The apartment was very large and the location excellent. The ower was very kind and friendly, and we really felt at home. Excellent value for the price. The bathroom was quite old.
A fantastic apartment, a fantastic staff, good location, wihtout any doubt i recoment Mantraki Apartments. I maked a trip all around Crete and for such a price it was the apartment with better quality i stay (very good relation quality/price).
Central location. Ideal for walking around the town The bathroom was very small.
Dated hotel the double bed we wanted were two singles pushed together. Bathroom shower head was cheap and old Old 12 parking spaces for entire hotel
The lobby was very pretty as well as the pool area. I felt the food was very poor and the beds were unbearably hard. I just did not think for the price that it was worth the money. They need to do as much work in the rooms as they have done in the lobby. However, I have not liked Crete overall.
the front desk of the hotel were very obliging and friendly and went out of there way to offer additional service to me.
Lovely little hotel in old part of city.
Staff friendly and rooms kept clean TV needs more UK stations and not just the boring BBC World
The location. Close to the main part of town and across the road from the beach. Definitely not a 4 star hotel. The hotel is in dire need of an update. The stucco ceilings and dingy dark hallways are totally depressing... The carpet needs ripping out... Probably hasnt been changed since the 70s!!!
Hospitality of staff, food and service at the restaurant rooms are nor very modern
The sea view was delightful. The guest room was tired and badly in need of renovation. There were cracked tiles in the bathroom. The room stank of 'air freshener'. All in all it was hard to see how the hotel retained a four-star rating.
the overall concept is nice. very relaxing. lovely private beach with trees details that I would expect in a 5 star hotel: more than one bin in the room, clean floors and windows in the restaurant, service at the beach at 10 am
The place was beautiful and the sea was a pleasure. But what really impressed me was the kindness of the personnel, they really care for you and made their best to stay really pleasant They only thing to have in mind is that many suites that include a private Jacuzzi or pool at the terrace as saw in the pictures of the hotel do not have the privacy that someone might expect, in the sense that your pool or terrace can be perfectly viewed by anyone walking around. I'd recommend that if this is the case and you want more privacy, talk with the guest relations and ask for another one because with more privacy there are some.
Nice view, very friendly staff (reception a bit slow), room could be cleaner
Excellent staff, facility and location
The greek hospitality, the greek atmosphere, and the lovely people at the hotel - og the very good service from all. After 20 years of holidays in Greece is this hotel one of the best we have stayed at. We wish of cource to come back to Pergola!!
I loved the service and helpfulness of the owner. The location was wonderful, it was extraordinarily close to the water and i would drink my coffee starring at the sunrise every morning. The rooms were spotless! It was absolutely perfect....i've already booked for next year!
We were warmly welcomed here. A great location - beach one side, ocean views and the city centre a stroll away. An easy drive to Heraklion so an excellent base from which to explore Crete. We really enjoyed our stay there.
Clean rooms, small and friendly. We liked it so much we stayed a second night. We booked 2 x 4 bedded apartments(each one to accommodate two adults and one child) however when we arrived we were only offerred 1 x 4 bedded apartment and 1 double room. We had little option but to accept and change our sleeping arrrangements.
The place of the hotel and very friendly staff. No elevator, I needed to take my luggage on the second floor by mysalf.
A perfect view to Mirambello Bay- best place to stay in Agios Nikolaos!
Room with sea views was beautiful. Staff was very friendly and kind.
woderful freindly hotel with first class views and value for money accomodation
clean room and good access to town noise from other quests
We ony were there one night,but it was very nice
Sem dúvida uma excelente escolha para casais jovens, com ou sem filhos, pela localização sobre a baía de Elounda, praia privativa, a decoração e ambiente, as comodidades e facilidades do Hotel. Unico ponto negativo, são as inúmeras escadas de acesso à praia...