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Generally the room was clean and facilities good .. The matress which you could control was also good . I was dissapointed that their was no room in the Hilton car park so I had to use the car park up the road . This would have been fine but I was told it would only cost £5 to park here and the hotel would validate my ticket ..when i tried to exit the car park however I was to be charged £18 and had to speak to car park manager to sort it out . It was also made difficult to know how to connect to the free wifi , which took a couple of calls to reception to sort out , however it was .
Rooms were warm and clean, staff were very friendly. No Smoking Rooms!
The warmth and friendliness of all staff from the moment we arrived to check in.
great room and good staff.
It was ideally close to the city centre but you would think that you were further out as there was no noise outside Couldnt fault the hotel
Handy near rail station and city cente
As always the staff made us feel very welcome ,the room was clean and comfortable and breakfast the next day was excellent .
Helpfull and friendly staff, excellent location
Location was ideal for access to shops, night life, railway station, buses etc. Room was very comfortable. Breakfast was excellent, good choice,dishes were constantly being replenished, restaurant staff very attentive Room was a bit on the cold side,although the hotel in general was warm. It was an extremely cold night, and we were chilled when we came in, so normally it wouldn't have been so noticeable.The facility to adjust the heating in the room would have been welcome.To be fair, we didn't contact Reception about it, so they may have been able to boost the heating. Bathroom was also a bit on the cold side.
Good size of room althought he TV was a bit far away and the breakfast was good. The location was excellent Lift was very slow and the stairs were steep
V ery clean and most comfortable beds . Staff very helpful.
staff very friendly and helpful in all areas.Location great for shops, sightseeing etc Ifound nothing I would have improved on.
Check in staff and breakfast staff were very helpful. Pigeons nesting so I got very little sleep.The room was quite small and could do with a little revamp.
location in the city centre. Internet connection in the rooms the view from my window onto the wall of the other building
Staff very friendly Noise from ball room and other guests
Boa localização Tão logo fiz o checking, o hotel fez a cobrança de toda a estadia de 05 noites no meu cartão. Na saída tentei recuperar o crédito e pagar em cash. O hotel não aceitou. Independente de qualquer avaliação positiva, essa falha é grotesca e compromete totalmente o hotel. Não acho que tenha sido honesta a cobrança antecipada.
a localizacao central
localizacao colocar elevador. Cama fica inclinada por causa o chao antigo.
Gostei da localização em relação á proximidade dos terminais de autocarro,de comboio e do porto;também muito bem localizado para conhecer a cidade. Avisar que não tem elevador,quando é feita a marcação.